to keep the doors to service rooms closed - opposite our room door we kept being faced with dirty laundry and

i stayed in the cosy room and had no wifi

more selection for room service would be nice. it was good however.

handy parking immediately by main entrance

plenty of free parking

prices in bar slightly high

no room service, no food after 8, limited menu before then, buffet

wifi was not secure

room service i had pre-ordered had not been prepared for my late arrival

was no restaurant or room service

good parking and ev chargers

all 4 of us got zero sleep and 2 kids with no sleep ruined a stay and trip to london

gym access was good

room service was poor, things didn t come and took 30 minutes for one drink, however they

breakfast was lovely, noise from party in the hotel was an issue including noisy kids of said guests running

there wen u needed them especially the cleaning(room helper) was indeed very helpful with my laundry & pentry

facilities, perfect location everything i needed for overnight stay including well stocked breakfast and fridge

good location, breakfast was good and room was plenty for 2

the self-serve breakfast provided within my room was generous for the price paid

fantastic stay, great parking for my big van, clean and everything needed was there

plenty of free parking.

, snacks and drinks in room, nice coffee and tea (nespresso), a bar in main building, room service etc

loads of parking if you need

heritage setting with no traffic noise but so easy to commute and ample parking

great wifi excellent location in golders green very very very clean!!!!

bed laundry is poor

also, amongst the amenities,laundry is listed but this misleading at best

)

breakfast can have variety and more inter-cultural options because when we are travelling for long

late check out if needed

either too hot or too cold, it was noisy when i was going to sleep i could hear people talking, kids playing

people round the area with kids were walking around at 2

nice rooms, good transport links, parking and above all else, a super friendly welcome

great value for money, clean close to amenities, parking, easy to get into london

of the hotel safe, fridge and kettle in room comfortable bed tv with freeview, netflix etc good wifi

free use of the downstairs laundry if required

the kettle was stored on a very high, hard to reach shelf in the kitchenette cupboard

the kitchenette was impressive and quite well designed for a small space

also we asked for a late check out as our flight home was later that evening and they were amazing about it

mine did not which meant that in order to eat the food prepared in the full kitchenette, i had to sit on an

ve liked if they had more information on the services they provided and the costs, such as laundry

the wifi was good

wifi didn't work all the time and room could do with little tlc

was generally dirty, but worse was when i found my luggage in the shared kitchen instead of my room after i got

the fact that, you can do early check in.

2 minutes from the gym and 10 min

i had to pay for everything extra, breakfast, use of the gym, etc

a bit of confusion about gym access

wifi variable

availability of in house gym. the towels are hard.

of staff was very polite and helpful trying to find us a room that wasn't either overlooking the laundry bins

mins many others were waiting also and complained too view from window was of recycling bins and laundry over

food, the bar, the room and the staff

we returned to the hotel after a concert at wembley at around 10:30pm and the bar was closed

in the grosvenor suite which was huge and so comfortable - we arrived late evening so had a bar meal which was

area can be a bit sketchy at night especially with there being a bar in the hotel, but not something that would

the bar and restaurant are truly amazing

location was great, staff friendly and welcoming & the restaurant/ bar area is an absolute

also the bar and restaurant downstairs is exquisite and sincerely underrated i had a great night

rooms are above a busy restaurant/wine bar

very little room and they charged laundry.

i don't recall booking a room with a kitchen in it, but that's what we got and we were pleasantly surprised

the staff was really nice, beds were comfy and the wifi was really good

good sized rooms and functional wifi

our main gripe was no wifi- we asked on the first day but it never worked

the wifi worked perfectly

free wifi

no effort was made to keep this group of kids in order and to create space for adult paying guests

not able to assit with early check in

fast wifi for web browsing

great staff, great laundry, great bar and restaurant. and it s walkable to emirates stadium!

small gym

room service evening menu limited so if you do have allergies be aware you are limited to toasties

were very engaging and allowed early check in

the gym was a little small, and, as with everywhere in london, the price was very high

wifi was poor where we were located in the ridings and barn annexe

wifi in bed room non existent.

stayed in the ridings which is separate from the main hotel and there was no wifi at all

super fast wifi, very clean room, free hot drinks all over the hotel

the bar menu is limited and repetitive. drink prices are slightly high.

the room, bathroom and even kitchen are quite small but you can manage

also the fact that there is a strict rule on using the kitchen, if you use something everything must be used

you can get a tea or a coffee in the kitchen which is nice

availability of kitchen facilities was an unknown bonus

kitchen on the same floor, hairdryer, washing machine availability, the view, automated entry and

the bar, we couldn t drink their, beer terrible, corridor, bags of laundry in the corridor, from when we got

the hotel forecourt was blocked upon my departure by a skip and a laundry truck unloading and loading linen,

a four star hotel we expected their to be a laundry service and room service

no one had a solid answer on price and operations of laundry service

location very close a supermarket, fastfoods, laundry, and rail line

wasn't sure there was a laundry

there were also salons, a little charity shop/thrift store, and clothes clinic did my laundry same-day

there is parking and a nearby metro station

staff were lovely and friendly when i came in and i called for a late check out and they were helpful

great breakfast and the staff were outstanding, courteous and professional

from the swiss cottage underground station, a short walk to waitrose, a pharmacy, post office and laundry services

no evening meal or room service

food options for room service, facilities could have been a bit nicer and better maintained

rooms with good wifi

some rooms don't have good wifi. i have to move to another one because of that

as hotel they don t have laundry

you must pay if you want more than 20 minutes of wifi in your room

a comfortable room with all we needed. reception area and bar were welcoming.

hotel, nice bar and restaurant buffet (food was very good) i stayed in the executive room big room comfortable

bed was comfortable and room service excellent. staff were friendly.

the sound of doors banging possible laundry/linen cupboard located on the landing interrupted any chance of

laundry - some shirts were stretched after washed

no proper air-conditioning for most of the stay. condescending laundry pick up staff

kids liked it although lack of free wifi seemed a bit harsh, i am so used to it being included

food was great in the hotel, both in the m lounge and room service

location for getting to wembley to see harry styles with free parking which is a bonus in london

location and parking

parking, clean, staff was very friendly

handing for secure free parking too

lovely people, parking, amazing location

onsite laundry for longer stays would be ideal. (currently is outsourced, at high prices).

value for money, kids ate free were given a voucher for a drink or snack made my daughters birthday extra

for the kids camden wasn't to interesting, yet the streets were full of lives

view on camden locks, breakfast and good wifi.

also, good menu for room service - no trouble getting fresh fruit and veg

to set up the sofa bed and the other staff refused to help her so i had to get sheets from the laundry room and

looked messy, there was always something out of place, something unclean, and for instance the laundry was always

towels was provided along with laundry bags, tea/coffee services etc

staff really friendly. bar area open until 2pm and the late check out was a lovely treat!

what was a nice surprise was the quality of the breakfast and, again, the catering staff, they kept everything

friendly staff, great price, free parking. good location

not be staying there again on are first nite there we asked if we could have a drink from the bar and a man came

the hotel had a bar and felt like a hotel, and the desk staff were friendly

television is outdated and choice of channels limited. wifi was not accessible

i was in a room on the top floor and there was no wifi signal.

would be good to have a rag or kitchen towel

had to attend, having the rectory station right there was also ideal and the room had a good mini-kitchen and

bed was extremely comfy, little kitchenette area had all the basics

great location, easy access, good kitchen facilities, nice shower

the bed, a pan under the sink full of water collecting from the broken tap, and little to no kitchen pieces

enough to spend one week since there was a laundry next to the hotel and the station is walking distance

i was sleeping at 6 am start a really bad noises i think from laundry i couldn t sleep

location with tesco, starbucks, and laundry services just right at the doorstep

great laundry facility right next door

no laundry no gym.no breakfast

staff were very helpful and room service was amazing

only problem we encountered was waiting very long for a drink in the hotel bar but they offered a discount on

gym n pool that is offered by the hotel - families need to be aware that children are not allowed

having to pay for early check in!

the check in, and every time we were going in and out it was all smiles and kindness towards the kids