no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

parking at times very busy and hard to patk

staff, location , parking.

would have been nice for the bar to be open, but it has no effect on the stay we had.

location of my room 417 - view of the laundry carts!

lovely little bar area - the decor of both inside the lobby/restaurant area and outside garden area was beautiful

very comfortable. perfect location. responsive room service if any issues. good restaurant.

excellent facilities, great bar and restaurant. good food. fantastic location. lovely staff

the later checkout time was also helpful and allowed me to come back and shower post race without

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

loved the hotel bar area, a nice place to sit and relax

great breakfast the next morning

greeted with dirty laundry at hotel entrance

down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

could hear kids in the family room upstairs

room service close at the same time of the restaurant so i don't see the point to have room service

we stayed at this hotel to attend the pga golf championship at wentworth

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

the hotel was in a completely different building to the hotel there was no stream room , swimming pool one of

breakfast was excellent

also love the fact you have 24 hr room service if you want

wifi not great

pool was handy great for the kids

:) it would be nice if parking was free and breakfast less pricey (there is also a charge for wifi, but we didn

we had a curry meal, what kitchen cooks a curry and doesn't have mango chutney to serve with it

pool which is open until 9pm, great for the kids to splash about

polite, professional and very friendly room size was terrific room service very

laundry cage crashing past our room at 6

noise from laundry during the night

staff very helpful and accommodated an early check in

had a room near the kitchen so could be noisy

the staff were very friendly, the breakfast was lovely and what topped it for me was the welcome drink you get

way of doing food orders- there's no way to just order from your room and have it brought up, no laundry anything

no accessories such as room slippers, shower cap or laundry bag were available

laundry needs for long stays

and then my laundry which i left in the bathroom they all got soaked and

being kept awake all night with laundry

there is also decent wifi and secure gated parking, which you can access easily with a fob on your key

access to m4 & m25, exceptionally helpful owner/operator, free/secure on-site parking, great free wifi

good size room, clean and very convenient for heathrow with free parking, good wifi and excellent public

we had wifi and multichannel tv

park and wifi free - very clean - lovely staff - very helpful and lots of facilities in area only 15min easy

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

com should bar them from the site for such underhand and reprehensible sharp practise

com should bar them from the site for such underhand and reprehensible sharp practise

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

fantastic, making it a great base for a little getaway, loads of local restaurants but also hotel bar and food

fast free wifi

spacious and playful hotel for kids

the reception and bar staff were friendly and efficient

the free cocktail, location, breakfast, decor, staff, room and gym

need to use the intercom to get buzzed in and only one elevator goes directly yo the 8th floor laundry room

the small store inside from which you could buy laundry etc , the cleaning staff was good

was able to do laundry and younger guests could play playstation upon request

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest laundry

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

on exiting from lift, passageway was taken up with laundry boxes, and laundry room door was open - not a good

exiting the lift to get to the room the area was full of trolley s containing laundry etc they remained here

car park, which overlooked fields and trees, so not too bad - but it also overlooked the dirty laundry bins,

arrival a dirty piece of laundry has been left on our sink, this was dealt with quickly by staff

think we may have been above the laundry which had machines going all the time

no laundry service or clothes washing machines

the gym was a joke and smaller than the room

free wifi

kids eat free too

would have liked to use the gym but couldn't because of corona. not the hotels fault though

which was non existent and when i asked a member of staff about it he took it back to the kitchen and then

a bigger pool please

the smoke in the kitchen is clearing' i understand the manager not wanting to panic guests, but don't like

it also disrupted their electronics and their wifi, which

we used the spa facilities, steam room, sauna and jaqcuzzi was lovely

i told the bar staff but they were disinterested

we had room service and that was very good

complementary or free wifi did not work on my laptop, phone or tablet so had to use data!

very helpful desk staff, early check in

wifi is intermittent, not reliable

the food was amazing, the spa was fantastic, and we were lucky enough to have great weather, allowing us to

the minibar fridge now working, poor wifi connection and the building is quite confusing and better signage

amazing spa and outdoor pool

gym facikities were amazing, as was the spa

we weren't made aware by the reception team at check-in that there are time restrictions for kids to attend

was lovely and fast service, location was perfect, room was amazing, had fun in the pool

really nice entertainment for the kids in the bar too

more disabled parking, more signposts, easier access and exit

a big shout-out to calym from briks breakfast restaurant for the delicious breakfasts

themed room and little extras for the kids was amazing

no laundry service over a weekend and no effort made to make the guests have a superior customer

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

- no laundry service over the weekend

there was no info in the room (how to access wifi/room service menu/how to manage heating) some slippers with

the bed was comfy and the gym was very clean and tidy

the only thing missing was the shoe horn and laundry bag.

finally we had a scrumptious breakfast with a warm welcome from victor

thing i didn't like was that the bathrooms are not accessible at the gym (24 hours) after the spa closes

kids tv channels did not work and took 2 hours to unsuccessfully resolve

for room upgrade which was given excellent with room service that is efficient breakfast offering general store

we were hoping to use the laundry service, but it wasn't available in the timeframe we needed

when checking in lots of dirty laundry carts in the hall

(i don't believe that there isn't a lift - how are food deliveries and laundry managed

no possibly for early check in despite early check out. had to pay extra to access the room.

to charge 40 for early check in

the reception team is very bad and uncooperative, i give them two shirt for laundry service and they took 27

we travelled with our pet and they were fantastic we ordered room service too ot was fab

late check out

room service was great / variety of choice

excellent location for heathrow terminal 5. late check out was much appreciated.

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

wonderful courteous staff. great gym and pool etc. stunning setting. comp bikes available

inside bar was closed and we sat outside which was cold

the swimming pool spa jacuzzi gym really disappointing.

the gothic looking hotel has wonderful spaces for relaxing and there was even a small swimming pool with steam

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

lack of snack , fruit, juice bar for pool and gym area

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought

- attended an event on sat night and was unfortunate to be served by grumpy a bar man throughout the evening

service on arrival in restaurant bar and golf course was excellent.

no laundry service

would have preferred to have had a guest laundry facility on the property, i had to walk at least 20mins to the

no laundry facilities

the only downside was that there is not a guest laundry but i did find a laundromat a 15min walk away, i felt

very noisy laundry room near our room, this noise continued all through the night.

no laundry

view from our room upon arrival at 2pm, was x3 laundry trollies, which blocked our french doors

laundry service was appalling suppose to be back same day and instead took 36 hours and i had no

only issue is the 25/pet/night which puts future stays way out of budget and content - for example on this

extra shout to urna for arranging and early check in

laundry, crockery left outside our room on arrival at 3pm

there was no qr code in the room to use the room service app

the staff, the grounds, the breakfast, the pool

garden the pool the room the bathroom the television the staff the valet parking the staff

wifi is not secured ( in

no quick laundry facilities for short stays or weekends

i have regularly used the laundry and dry cleaning services in the pasty, but when i enquired was told that

would be great to have a guest laundry for travellers.

whoever is doing the laundry is not drying the sheets completely so it smells like pee

had to go downstairs to order room service.

super convenient to do laundry before the next flight

there are laundry facilities, free with token, and laundry soap is usually provided, but they were out when i

the property also had a well stocked gym, laundry facilities and decent restaurant on site

the laundry was good but only without the detergent...we have to shop for it.

great to be able to use the laundry for washing

no hair dryer. no laundry bag.

good pizza restaurant onsite, great for kids

great location, amazing front desk staff. modern clean with great breakfast

d to pay)

would have appreciated a courtesy early check in

sadly it was not clean either although the bedding laundry was perfect

oh and parking was also included

amazing bar / restaurant, great food, amazing staff (most importantly) and the rooms are just top notch

as pet parents, we were blown away by the attention to our furry companion think organic treats at

the wifi was very

hotel does not have laundry machines(washer and dryer)

no laundry service breakfast was delicious but could have been hotter heaters for smoking area

had work to do in my room so ordered room service which was delicious

just two stops from the bus stop near the hotel restaurants and grocery stores nearby mini gym inside the hotel

the in-house spa was spectacular

parking area and service road was poorly lit, uneven and rutted, the parking looked like an after

kids could go in the pool whilst the adults could use the spa, and sit in the gardens having a

gym/spa facilities were a little basic, but the pool was good enough.

really just a bit of cosier lighting in the bar seating area and an update of the sofas would be nice but hey

staff was fantastic across the board. pool/spa/gym great

walk from terminal easy has a guest laundry self serve

comfortable bed and good air conditioning plus a handy laundry

clean & tidy & also had a guest laundry

proximity to heathrow and it had laundry facilities.

room was very comfy and there is a laundry for guests

there was dirty laundry and bedding left outside the door of our room upon checking in, which still remained

large comfortable clean quiet room and restroom/water closet with large soaking tub & even a laundry line

there was a delay in answering room service but food arrived in no time

this hotel had a 3:00 check in with a 25 fee for early check in, which i felt was excessive for a couple of

kids next door tried to open the connecting door, then slammed their side closed

limited room service options queue for checking in

enjoyed the spa facilities, room was big and comfy. staff were friendly and helpful.

is excellent for heathrow, with a quick hoppa bus connection to the terminals, and the pool and gym facilities

did not find the pool

didn t eat breakfast

no laundry services no cleaning room service

the lancaster laundry room was very dirty .

the laundry is in the same building, very simple and understanding operating by coins

there is also self laundry machines

room was warm/stuffy no water or drinking glass no bag for laundry no tissues

the laundry was not returned, bad service.

somewhat similar has happened at the piano bar one evening when a person walked in

amazing decor, the kids menu was amazing, the breakfast was brilliant.

the room, the spa, the breakfast. the location amazing hotel

it's enough for them 30 minutes to ride a horse ,, coworth park hotel doesn't give the two kids one hour divided

our room was next to the lifts that housekeeping used for their laundry trolleys if we had realised it would be

lack of self-service laundry

only one pillow provided making sleeping uncomfortable room or laundry smelt slightly of smoke

no laundry service on weekends.

fast room service with really nice food - i always enjoy to eat something good from their kitchen in the

lovely location. attentive staff. free wifi.

parking right outside front door

the grounds and gardens are stunning with large checkers and snakes and ladders to amuse kids

surroundings managed to take a great walk to windsor with the kids

location for the golf day i was attending the next day

wifi, but mobile signal fine anyway

the room was clean and the food and bar facilities were good

really accomodating, they helped us out to sort our taxis to the wedding venue and back and the early check in

breakfast pricing £14.99 - not the best value for money

asked for an early check in as we were attending a wedding nearby, not expecting them to be able to accommodate

laundry room

were also bizarre and overstuffed with two pillows per case, like they were trying to save on laundry

main things, firstly when i booked i wanted a hotel with a laundry service so it was very disappointing that i

i was promised someone would be in contact about laundry compensation

reception and bar staff were very friendly and efficient

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

nice 4star hotel, friendly and helpful staff, very good food including a really well cooked breakfast and a huge

kids in next door room going in and out banging door in eve and waking us up in morning awful

clean and comfortable room. excellent bar person

good car parking and no fuss check in and out

no laundry facilities

spa ally smaller than expected

great italian restaurant and bar with all day menu

ev charging facility

some noisy renovations to bar area. but should be ok when completed.

no laundry

gypsies kids running a mock throwing rubbish all over the place

equipped gym, nice restaurants, lovely area around the swimming pool

convenience , simple and easy stay dishes of room service are good rather than my expectation.

the staff very helpful and printed off our boarding passes which was most appreciated, the indoor pool kept the

and i was attending a wedding so wanted to make sure i could get a taxi easily in addition to an early check in

i liked: on-site, secure parking ease of check-in clean & comfortable room lovely courtyard and garden area

shown how to operate tv, where to find wifi password and how to contact proprietor if any questions

private, quiet, safe, plenty of parking (free), beautiful bedroom (though not large), bathroom (quite large),

well maintained parking lot with flowers and fruit trees

caused extremely uncomfortable bathing experience no toothbrushes and toothpaste was provided no laundry bag

room was spacious, very clean and had all of the facilities we needed such as a hairdryer, mini bar and iron

s a bit of a long walk especially with little kids

was disappointed to learn that they did not have spa services available - i had hoped to get a manicure during

to get to from the terminals, and early check in from our long flight

the laundry is piled up in the hallway

laundry looked clean but not the appliances

place to stay, loved the decor and ambiance, and the lady in the kitchen was very welcoming and helpful

house, great facilities and the breakfast was so good

parking

meals, bar and laundry expensive, but probably same as any other hotel in this

good laundry service

the hotel staffs from reception , foods and bar( room service) and room cleaners all are very helpful

bed far too small for two adults

supposed to be 24hr room service oh sandwich and ice

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

our sofa bed wasn't made up for the kids

wifi was slow at times which meant i ended up hotspotting from phone instead

wifi was very hit and miss although i could use my personal hotspot on my phone so it was no issue

wifi was free but weak breakfast better than fish n chips

about 20 mins walk to tube station, local shops and restaurants but food in onsite bar and restaurant adequate

parking spaces are too limited

close to all local amenities. clean, hygenic accomadation.ample free parking.

for the lady on reception who could not have been more helpful and pleasant organising our early check in