down breakfast and coming back up, i couldn t get to my door as it had been blocked by bags of laundry

greeted with dirty laundry at hotel entrance

wifi did not connect at all in single room

we stayed at this hotel to attend the pga golf championship at wentworth

friendly staff lovely room great breakfast excellent location

location of my room 417 - view of the laundry carts!

the bar was really well decorated and the staff were very attentive

they were wonderful to accommodate an early check in. we were so appreciative.

booked this hotel, a couple of months or so in advance of our arrival i asked if we could have early check in

location, great room service, room felt spacious, nice breakfast

outside our room the corridors were filled with dirty laundry and leftover food from the 'cleaning' in the

weee average and when it came to asking questions about what to do in windsor and if there was a laundry somewhere

out of action and it was almost impossible to work out how to get to reception; ended up in the laundry area to

felt really luxurious walking into the hotel, room was great, breakfast was lovely great choice as well to choose

excellent, wifi v good, breakfasts and service very good, cream teas and afternoon tea high class and well

room was noisy - some sort of industrial air con or laundry unit was above my supposedly deluxe room and

we caught up with friends in the bar that evening and next morning we joined each other for breakfast, both

the spa wasn t open

breakfast was lovely, my 9 year old daughter loved the pancake machine

we sat in the lounge where wifi was working to do what we needed to do

laundry cage crashing past our room at 6

noise from laundry during the night

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with

where in room 12 - next to the kitchen - was opposite the smoking area and by the staff smoking area - you could

impressed with our annex room it was all good lovely breakfast ,location ,staff would definatly stay

when enquired at reception, we were told there was a problem with the laundry supplier and given 1 dessert

no bar or restaurant but plenty within walking distance. woken at 1am by laundry van.

shared facilities are excellent but bar and breakfast not open yet

staff, location , parking.

parking at times very busy and hard to patk

the kids loved the pirate splash pool and the huge lego playroom

the playroom, the lego, the treasure hunt in the room, the lego in the room, the kids tv, the pool

staff friendly, free parking, breakfast was good, room was large and bed was comfy

a big shout-out to calym from briks breakfast restaurant for the delicious breakfasts

really nice entertainment for the kids in the bar too

large laundry trollies living in the hallway less than attractive

arrival a dirty piece of laundry has been left on our sink, this was dealt with quickly by staff

car park, which overlooked fields and trees, so not too bad - but it also overlooked the dirty laundry bins,

on exiting from lift, passageway was taken up with laundry boxes, and laundry room door was open - not a good

think we may have been above the laundry which had machines going all the time

no laundry service or clothes washing machines

wifi, free parking, good location, friendly staff, excelent breakfast, clean room

nice lounge with free food for kids which is really great

the wifi was unencrypted so we didn't use.

closeness to legoland. kids eat free. parking available

spacious and playful hotel for kids

the free cocktail, location, breakfast, decor, staff, room and gym

the room was beautiful and the bar and restaurant plus breakfast the next morning was great

uber pet friendly

the wifi is strong and stable, perfect for streaming and work video sessions

was able to do laundry and younger guests could play playstation upon request

location excellent room facilities great breakfast friendly helpful staff excellent gym and guest laundry

laundry room facilities were great

with kitchen laundry facilities two tvs breakfast restaurant beds dog friendly location for legoland and harry

the small store inside from which you could buy laundry etc , the cleaning staff was good

wifi not easy to log on to. air con struggled but it was a very hot day at around 32 degrees c.

kids logged on to wifi and cost me 12

market kitchen dinner was ok but could have been better, my wife and i both had the curry special and

we had a curry meal, what kitchen cooks a curry and doesn't have mango chutney to serve with it

didn't get to use the gym ( looked fantastic) or the gazebo area

room needed updating, shower hardly worked, and old laundry/ cleaning trolley left out in corridor permanently

river and windsor as we'd intended involved too hair raising a ride along a cycle path for the kids with lorries

quality is excellent from room service, bar and dining room

it was out dated and the room service staff had difficulty speaking english, which made some requests regarding

easy to find with plenty of free parking space made life really easy as well

being kept awake all night with laundry

way of doing food orders- there's no way to just order from your room and have it brought up, no laundry anything

no accessories such as room slippers, shower cap or laundry bag were available

and then my laundry which i left in the bathroom they all got soaked and

and then my laundry which i left in the bathroom they all got soaked and ruined

good price, comfortable , nice, clean with free parking

nice quiet little room to stay, good a facilities. good parking and left alone,

access to m4 & m25, exceptionally helpful owner/operator, free/secure on-site parking, great free wifi

wifi and electricity went out

parking was tight as other guest parked really badly taking up too much room.

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

photos below of the property no gym or pool - that is just the local leisure centre 1

com should bar them from the site for such underhand and reprehensible sharp practise

com should bar them from the site for such underhand and reprehensible sharp practise

com such as swimming pool, spa, gym these are not onsite but actually a mile away

easy to get to great beds friendly staff great breakfast so tasty

the smoke in the kitchen is clearing' i understand the manager not wanting to panic guests, but don't like

the kitchen ! we arrived late after 12am and were very hungry. had a great meal

despite our 4:30am departure they arranged a takeaway breakfast for us

it also disrupted their electronics and their wifi, which

no laundry service over a weekend and no effort made to make the guests have a superior customer

- no laundry service over the weekend

only bedside lamp on because all lights in room stays on ud83eudd15 cleaning staff leaves dirty laundry in

liked the gym, enjoyed a run round the lake and dinner was very nice.

location and facilities gym

wifi connection was not good

everything you could want was available from a small menu, bar snacks and a local

we ate breakfast and had room service from the restaurant

the hotel had a snack bar sdo i had chips, a snickers bar and a beer for dinner

wifi is intermittent, not reliable

the minibar fridge now working, poor wifi connection and the building is quite confusing and better signage

the room service menu is dreadful

was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor pool as well

bar lady was amazing helping us with a video we wanted to film in the bar

we weren't made aware by the reception team at check-in that there are time restrictions for kids to attend

sadly it was not clean either although the bedding laundry was perfect

wifi wasn t working properly

the wheatsheaf's public pub wifi was fine speed wise but a tad annoying to have to reconnect when starting /

wifi didn't always work in the room.

difficult to connect wifi

have to pick one thing, i would suggest to put extra laundry bags and the laundry item lists to the room

bar

lovely bar and restaurant (humphreys)

we were feeling lazy and indulgent so ordered room service on saturday night

kids play room was rather small and there wasn t as much to do for younger children other than he

friendly staff and plenty of parking

large bathroom, practical with kids

kids love every bit of the bedroom big bed bathroom and tvs and me and my wife enjoyed the stay too

friendly helpful staff and excellent parking facilities

on the patio, sipping a beer watching the kids run around the garden after a very hectic

laundry, crockery left outside our room on arrival at 3pm

beautiful garden. lovely fireplace. close to london.

otherwise a lovely stay in a superb location with secure onsite parking

the menu in the bar is a little bit restricted - but the burger is really good!

i was also sad that the spa had a no refund policy, as i made a mistake with my booking and couldn't change it

the laundry was not returned, bad service.

only thing if you love the gym it is very small but otherwise it s perfect

the steam room was under renovation. so we didn't really use the spa as it was just a pool.

the gym/gym facilities could be a bit bigger

and my children got a real kick out of being driven around in golf buggys

pool area was very warm and the chlorine levels were too high - kids had red rashes after using the

room was very nice and comfortable and the room service staff were very friendly and polite

i liked it all. maybe a more varied kids menu

but very comfortable bedroom, excellent bar service and food, great breakfast

had a bit of a mission when i checked into my first room where even though the hotel advised free wifi, this

the only downside was that there is not a guest laundry but i did find a laundromat a 15min walk away, i felt

no laundry facilities

would have preferred to have had a guest laundry facility on the property, i had to walk at least 20mins to the

no laundry service

very noisy laundry room near our room, this noise continued all through the night.

seemed to constantly be a pile of laundry, sheets and towels, in the stairwell next to our

also got our laundry done for a great price in one day

were really kind and helpful and upgraded our room to a fabulous suite which was ideal for the kids

managed to get early check in so

we were able to check in early

the only thing missing was the shoe horn and laundry bag.

no wifi or nobody told me how to connect.

we had an amazing stay. the breakfast package is a definite must!

good location gym was excellent

gym was even better than expected

booked standard double room but they give me junior room was on the ground next to laundry room in the morning

telephone didn t work we were up in the eves so couldn t get wifi

breakfast was excellent lovely st

thought the spa would be bigger - there is just an outside hot tub and indoor sauna

a larger indoor pool would be superb to compliment this excellent location.

no laundry

laundry service was appalling suppose to be back same day and instead took 36 hours and i had no

view from our room upon arrival at 2pm, was x3 laundry trollies, which blocked our french doors

the wifi had good signal in my room

com state 25 per pet

absence of basic facilities such as -restaurant ( breakfast & lunch ) -no laundry service -no fridge in the room

laundry looked clean but not the appliances

the laundry is piled up in the hallway

wifi is very strong

an amazing riverview and excellent breakfast.

good breakfast choices, gluten free bread and granola

dirty laundry was left out next to the staircase, making navigating the steps tricky at times

didn't like walking past laundry bags full of dirty washing that were chucked on the floor waiting for collection

the breakfast was so awful i didnt let my kids eat it

of the stay the hotel staff were really helpful, and went out of their way to ensure me and my kids had a happy

they took care of us extremely well since we had two young kids with us

facilitated an early check in

i couldn't order room service

very accomodating with early check in, friendly & helpful

the check-in was pretty quick and grovefield hotel had accepted our early check in

first i was refused my pet dog

we were hoping to use the laundry service, but it wasn't available in the timeframe we needed

when checking in lots of dirty laundry carts in the hall

(i don't believe that there isn't a lift - how are food deliveries and laundry managed

paying for car park,booking time saying free car park.not milk for kids.

good breakfast (paid extra at the hotel, bonus kids ate

trish on the front desk and breakfast staff all brilliant

hotel, in a really nice area with plenty of free parking and a good breakfast

excellent breakfast and restaurant quality bar food, and not expensive

free wifi buffet breakfast 24 hr staff - lovely

from check in to check out, food, bar, parking it all worked and everyone was helpful and engaging

the reception team is very bad and uncooperative, i give them two shirt for laundry service and they took 27

s offered early check in which we didn't take) but shower hose broken in one of rooms, and by that late time,

room service person was excellent, friendly and made my request personal and very satisfying

great location when traveling with kids

you have to pay for wifi

comfortable apartment with private parking and all facilities

the haven provides a car parking space for your use during your stay

it was clean, warm wifi worked well

tight parking.

nice to have a reserved parking spot

up & old cardboard to trip over & outside in various areas there are metal containers with dirty laundry &

when swimming in the outdoor pool there was a party on site next to the area with kids running loose and

booked a room for my family to spend the new year at the spa and so my kids could enjoy the pool

wifi was almost non existent in the room

more veggie options for breakfast

this is partly customer issues however i feel they should have an area or laundry bin to put them in but they

it was about a 5 minute walk with multiple bags, uneven floors, vacuum cleaners and laundry bags left in hallways

spa and breakfast

looking building, lovely staff, great free parking, rooms & bathrooms are a great size

the gym and pool was amazing. breakfast was excellent

would be great to have a guest laundry for travellers.

i have regularly used the laundry and dry cleaning services in the pasty, but when i enquired was told that

no quick laundry facilities for short stays or weekends

whoever is doing the laundry is not drying the sheets completely so it smells like pee

an early check in as we had been travelling for around 24 hours

super convenient to do laundry before the next flight

had a self laundry as well

great to be able to use the laundry for washing

the laundry was good but only without the detergent...we have to shop for it.

free laundry facilities were a huge bonus, although expect to share the machines with many other guests,

no hair dryer. no laundry bag.

but not the end of the world, as the wifi was very good

clean rooms and gym.

temperature of the gym was quite hot

i appreciate that kids eat free, and there is a couple restaurant options

i liked: on-site, secure parking ease of check-in clean & comfortable room lovely courtyard and garden area

the royal crown is recommended safe car parking and welcoming breakfast all done with the passion and commitment

feels like home, welcomed on arrival, attitude of owners, nothing to much trouble, good parking facilities

great parking facilities

roy was an incredibly welcoming and helpful host, and arranging an early check in was easy

no laundry service breakfast was delicious but could have been hotter heaters for smoking area

hotel does not have laundry machines(washer and dryer)

only suggestion i have would be the turn the treadmill around in the gym so it is facing the tv

unfortunately room service is limited to pepperoni pizza, tuna sandwich and cheese cake plus 6 per plate

clean good sized room with a nice bar and restaurant

clean & tidy & also had a guest laundry

walk from terminal easy has a guest laundry self serve

the laundry facilities on floors 5 and 10 are so helpful for those of us on an extended trip

guest laundry facilities available. good bathroom amenities & shower.

facilities like guest laundry, so handy to be able to do it yourself and not pay through the nose

surroundings and nicely relaxed about kids, which is not often the case when it comes to such nice places

public rooms, fantastic spa, excellent breakfast set in national trust grounds, the trees, walks and gardens

great spa and other facilities

absolutely everything!!! breakfast and dinner!!! love the hot tub

breakfast very good - many options. staff very attentive and helpful.

there was dirty laundry and bedding left outside the door of our room upon checking in, which still remained

large comfortable clean quiet room and restroom/water closet with large soaking tub & even a laundry line

there was no children's menu and had to pay full menu price for 3 kids

with kids in the car after a long flight, and it being late night we had to pay a lot extra for an

it also has a gym, pool and spa which are available to guests

the shower perfect! gym , pool, & sauna . unfortunately i did not use . maybe next time

the wifi was also great

it has a restaurant on property and a bar which both were excellent

our kids loved the pool

had dinner on the bar food was good