rooms were very spacious beds were very comfortable large tv in room free parking

ok, smart tvs are good , bed is pretty comfortable, and very usable ensuite bathroom , free parking is a

on site were super friendly and a delight - great parking facilities and super close to town

comfortable clean value for money very close to all amenities and pet friendly

bit dated i suppose. rooms were nice and tidy. but just things like the carpets etc .

friendly staff. close to family. close to transport close to laundry

close to a laundry

staff excellent room excellent breakfast outstanding.

ev chargers fast and slow readily available on

great room, lovely staff and brilliant breakfast.

as we still had one clean towel, but we were disappointed by the quality of their clean laundry

a thin wall with a power plant , possibly the laundry room where the machinery kicks into life at 6

wasn t full , yet my room in the annexe was located next to a boiler plant room or industrial laundry , which

we arrived and couldnt check-in, the room wasnt ready due to a laundry miss hap

pet friendly even offering sausages at breakfast for the dog

we're able to accommodate our request of early check in which enhanced our stay even more

it is amazing to have access to the pool and gym spa which is beautifully kept

pool refurbished since last visit

stayed here because it was good price to use the pool and spa but unfortunately when we arrived there was a sign

stayed 2 nights, arrived back to hotel from my course and no room service had been in, no clean towels

+ location close to the m6 + clean + good wifi + free car parking on site

me and kids went to soccer aid at old trafford

gym and swimming pool were excellent

the food i ordered with room service was good and reasonably priced

the walk from my room to spa but i'm just lazy ud83eudd23

plenty of on site parking

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

food excellent - had room service which was brilliant and good value staff were great rooms were really clean

everything lovely breakfast ,brilliant facilities included in price,sauna,jacuzzi,pool,steam room,gym, nice spa

a great hotel that was extremely clean and had excellent gym & health spa facilities.

disappointing especially for the kids

abit dated don t get why it s b/w plus room 20 is right next to the laundry room so we could here the dryers

we stayed during the open golf week. well done for serving food up to 11am.

didn't like the fact there was an open wifi system even though i have a vpn network with a low mobile signal on

was a problem with parking near to the hotel

wifi not good in room 11

all the hotel was good the rooms were clean and tidy the staff were great, nice bar area and breakfast was

swimming pool, nice relaxed bar and restaurant area, quiet comfortable room, friendly and welcoming

good parking available

a few sun beds in the spa wouldn t go amiss if you were going to spend a whole day there

breakfast. ev charger available. kid friendly pool. helpful staff.

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

your laundry services were not appropriate for that and the

to say but i felt room service person was a little off when i only tipped 3

shower didn't work in room which was disappointing and the kids nextdoor were loud.

breakfast was really great

breakfast

the bar was a bit pricey

no lift, wifi not available for secure work connection

in the description for the room i booked, it said there was a fireplace in the room and that a hairdryer would

choice on menu and room service was quite poor at the time we tried to use it

fantastic breakfast and friendly staff

pet friendly

breakfast was great bed comfy hotel was clean staff lovely and helpful

i had to pay additional 10 for a pet

no reception to receive calls from my mobile. no room service

no laundry service

breakfast was fabulous and better than premier inn and even hilitons i;ve stayed in

the parking and facilities were a bonus with short walks to local areas and town centre

room is amazing and prices are fantastic . breakfast is good and staff very helpful

excellent location with everything local and use of a gym 24/7 plus breakfast from 6.30

immaculately clean and tidy from the room, bar area, restaurant and staff

great bar and restaurant and excellent breakfast

the staff from reception to bar to restaurant to breakfast to dinner to room cleaning all served with a smile

trying to find a negative but couldn't,it's a lovely hotel great bar and beer garden, great breakfast and the

check in to the bar staff, the service was excellent and the room was lovely

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

was no iron in the room/available though there was a laundry service(have to pay for)

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

i wanted to do some personal laundry but was not able to. but i coped!

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

friendly helpful staff both on reception and the room service and cleaning staff.

staff, reception, room, free parking

for a late check out the night before and was told i can pay fee when i leave, this was not conveyed to

on two occasions failed to fulfil our request for a hairdryer and whether it was possible to have laundry done

parking facilities and easy to find

easy to access and plenty of car parking spaces

good pool and spa facilities and really comfortable bed! staff was really friendly and helpful.

the spa was so lovely and relaxing had a great time here

the laundry service was very poor had to go and get clean towels myself

was great, parking available and free wifi

nothing to add really, the guy on duty for breakfast was superb, nothing was too uch trouble

great location and plenty of free parking

spa facilities were amazing the day after a night out

full english breakfast and evening meals were first class with lots if choice

10/10 breakfast

excellent parking facilities

the evening meal was delicious, and the breakfast was also very good

ample car parking

nice sized room, big bed, plenty of parking.

wifi was for use of everyone in pub, and weak signal didn t even carry to our room

guest wifi didn t work, eventually given hotel private wifi access

amazing room, great bath room and fab shower. helpful staff and plenty of parking

couldn't find a wifi password anywhere, i could have gone down to ask, but by that time i was already dressed

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

lack of laundry service - fortunately there were a couple of laundry companies in the area

was a issue with s customer smashing a window in the bar area not really the hotels fault but note

at lot but i thought this hotel was really good: staff very friendly and helpful, very good breakfast even though

the last time i stayed they kept half my deposit back as they said my room was dirty but had no room service

beds the bedding cheap pillows they advertise free wifi which doesn't work in all rooms

wifi hardly worked in my room

tv and wifi worked great

communal areas smelt of beer, drunk guests woke me up, tap broken in bathroom, overpriced room service, cold

food from room service very good too

not a dislike but there could be a better place for residents to sit other than the bar area.

the place was in a lovely setting wish i had taken my gym things to use the spa.

food is absolutely amazing, we had our evening meal and breakfast

iter brought pain au chocolate and he didnt seem to know the difference until checking in the kitchen) there

disorganised information, communication between kitchen and front desk

i requested a poached egg but was informed that the kitchen did not have the means to do this and it was either

they really engaged with the kids

hotel is lovely with ample parking

there's a constant hum/drone of noise, maybe air conditioning or laundry so its not a quiet nights sleep and

wifi is an essential part of the business use, and although infrastructure to support wifi will be

better wifi

also had a couple drinks in the bar which was lovely

only weak point was the wifi

no guest laundry despite what website says

relaxing stay, nice food at the on site restaurant and enjoyed the use of the spa facilities and breakfast

restaurant had great breakfast,and very helpful staff

the hotel was also very pet-friendly, which we really appreciated

wifi in the rooms outside of the main hotel was very poor

bar was not atmospheric ( we went to the pub next door) no laundry bag in the room or safety mat for the bath

breakfast, room, swimming pool was excellent. courtyards, bars.

didn't use the gym but it looked great

we used the pool and gym and enjoyed both

it was a lovely stay nice views and the facilities was great we did swimming and used the gym

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

great for kids, outdoor and indoor play areas. nice location and very quiet.

easy parking, nice staff, good facilities, good location, excellent value, food good

the small gym was a great addition

they are pet friendly

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

another two guests also complained at breakfast as two young guests were also on their phones on loudspeakers

from the concierge, receptionist and bar staff it was really lovely to see a uniform in the upstairs downstairs

we stayed with our pet dog, and was made to feel very welcome

kids beds were uncomfortable futon beds with mattresses being a thin foam

to all the staff at the suites for a lovely weekend after getting let down by another hotel and spa the suites

was spotlessly clean, rooms so spacious, the spa great, no faults to find

silent throughout the night and they had also provided extra pillows and a nice menu for the room service

as we were checking out very early the following day, she arranged room service for our breakfast as the

staff and the spa was great!! would visit again and would highly recommend :)

no laundry facility the shower didn't have a door/ curtain room 212

spa had everything that we needed and was available all day as well as the gym

no food in bar but very nice resturant just across road in hotel very good

lovely gym, pool and spa facilities

plenty of parking spaces

room service

wifi in my room was rather slow, everything else was fine.

ok but was disappointed that although particularly booked as pet friendly we were told we couldn't take dogs

the hotel the staff an breakfast

the cleanliness lack of food between breakfast and lunch no room service bedrooms hot and stuffy

parking for my hire car, clean facilities, the pin code for your door to your room made me feel

no bar restaurant room service

didn t stay for breakfast

friendly hotel warm and comfortable with free parking

was no black pudding at breakfast the beans and tomatoes were piled up together on top of the bacon etc, but

get wifi to work, my room was over in the new/modern bit

spacious room, great bar areas and grounds, great breakfast and friendly staff

easy, free parking and fast wifi. comfortable bed.

cost to have a pet was not clear on the website before i booked and it was a little more expensive than i am

easy to find, plenty of parking, beds were comfy, breakfast was good rooms clean

by current british hotel standards, the restaurant and bar prices were very reasonable

location parking facilities

building, really lovely grounds and excellent parking

especially the english born staff and a european staff maria she was the best and the kindest , bar staff and

convenient location, comfortable and clean. room service late at night was good

our shopping was being kept in the laundry store and it was returned to us in tact

motorway network with free parking

good location for a stopover, good pub next door and a park for kids.

location for bamber bridge, playpark and soft play for kids next door, pub and sainsburys/aldi on doorstep also

window would not close as function bar away from wall

staff were very helpful and parking was easy, wifi was efficient

very comfortable, great parking

plenty of parking in a quiet and peaceful setting

i liked the hospitality and the interior decor of the lounge bar and function room.

to find, plenty of parking

stinginess - had to ask for room service, had to ask for shampoo, website said laundry service but staff were

were very attentive upon our arrival, getting our room ready, recognising we had kids so it was interconnecting

was the best hotel experience i have had the room was perfect for me my partner and the to kids and was very

use of room keys to get into gym at the times that suit us

staff were helpful! bar was great and breakfast was good too!