we then got out next the laundry room and at 20 past 8 in the morning the cleaners was talking as loud as can

spa area hadn't been serviced for too long resulting in laundry bins overflowing with used towels and empty

the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each morning

but the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each

swimming pool was cold

dirty laundry and rubbish outside our room for a couple of hours on arrival and on second day.

woken up at 7:15am to a truck taking away laundry, banging around outside for at least 30 mins

some works being carried out by builders however on further inspection it appeared to be the laundry service

towels thin and laundry smelt like an old people's home no complimentary water paper cups and stirrers, no hot

there was plenty of available car parking and the hotel was well signposted and easy to find

i wouldn't take my wife of kids there for a stay

on a bank holiday and there was a kids fun fair right outside our room

the place itself is very pretty and perfect for a romantic night away from the kids

great food no room service need to decide the target customer kids family's or couples?

plenty of parking space and the little fun fair i m sure kids would love

very good breakfast (not hot chocolate for the kids, though)

very good breakfast (not hot chocolate for the kids, though)

security of rooms and good car parking

fans very low windows so no gud for kids very hot water in shower like kettle hot burnt our skin

breakfast was yummy. walking distance from a pub serving food.

and shouting when confronted about his bahaviour he started lying , there was a machine i think a laundry working

oh, and something everyone needs: free good wifi

wifi could be better

rude, cocky staff. no room service. no wifi

good room service

dated and soulless, the room we were in, which we payed over 80 a night for, was next to the laundry which we

weren't the best, we were next door to the laundry room so could hear it going all night, the card reader on

staff were great with my kids

secure parking outside hotel in private car park

the views over the golf course, the lovely room and the breakfast were all great.

laundry facilities would have been better

sausages at breakfast were a little cold

spotlessly clean . easy check in great bar and great breakfast

helpful when we realised we'd forgotten toothpaste and in helping us navigate room service

so i ended up with a parking fine

the reason that i was going to go out to them was because this was not kids it was adults doing all of this

we didn t use it but there was an extensive room service menu

the dinner menu is reduced from what it was, but to order for room service does not incur any extra charge

excellent location, easy parking, welcoming bar area, lovely room.

breakfast was best weve had in a hotel of that standard

), staff are amazing to accommodate you and do their best if you want an early check in, i do suggest requesting

really clean and great location. bed comfy and wifi was ok.

also, the wifi was slow

everything! especially the breakfast and small kitchen facilities.

was lovely and clean - my only complaint was the smell of food that came in from the restaurant kitchen

also add toast with the full english breakfast & better wifi , apart from these minor points all good

bar and overall grounds were of a high standard

breakfast and evening meal were best we have had for a while

stay here nice peaceful hotel great for parking easy access to motorway and town centre great wifi electric

breakfast was very good with a good choice and fast service rooms large with very good facilities

we enjoyed hot sandwiches via room service, which were more than generous,and served with huge chunky chips

told that room service was available, then being treated as though we had done something wrong by using this

our shopping was being kept in the laundry store and it was returned to us in tact

not sure if there was wifi, if there was we didn't manage to connect

kids play house literally outside of the door so family

kids play house literally outside of the door so family

location for bamber bridge, playpark and soft play for kids next door, pub and sainsburys/aldi on doorstep also

service was noisy, and laundry service delivery was loud at 7

no free wifi

wifi was dreadful tv screen was only small and we paid 290 for 2 nights with no spa access

wifi was poor. connection kept dropping off and on.

the spa is amazing . the food was beautiful and the staff were friendly and very helpful

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

fantastic staff very helpful amazing breakfast we tried the bar menu

easy parking & dog friendly

wonderful they could accommodate an early check in for us too

excellent service especially at breakfast where the staff and chef arranged a separate cooked vegetarian

car parking a bit restricted

i don't blame the kids serving although a smile and a hello would not go amiss

excellent breakfast. food was exceptional

stayed over with my family it was me and my husband and my 2 kids

good restaurant for both diner & breakfast wifi free & good quality

my room was in the manor house which is the stunning stone building by the spa and the courtyard

about this place, the staff, the rooms, the service, the gardens/grounds, the spa massage, parking, everything

gym small needs more equipment staff slow sometimes,

also no room service

wifi wasn't brilliant. but can live with that

we left some laundry behind and the reception staff kindly packaged it up for us and posted it on

ample parking, comfy bed, quiet for good sleep, and friendly staff

plenty of parking

room service was missed on the monday.

everything food was fab and served so quickly our only request would be for the younger female on room service

really cosy hotel, value for money excellent breakfast was top notch

room was superb, as was the bar and restaurant down stairs

room nice & clean bed very comfortable it's great because they accept dogs ben from behind the bar exceptionally

are on the main bar could have done with a senior management presence, instead of leaving kids to deal with all

easy access for cars, plenty of parking

spa was lovely and relaxing also just what we

the service from staff in the bar and at breakfast we found to be very friendly and accommodating

breakfast start is a little late at 7am

small , cold , out dated and when it rained a leak from the window spa was full of kids having swimming lessons

great location. great pool and gym. food excelent.

everything. the staff were so helpful and friendly. the bar and restaurant were lovely.

friendly staff, room clean and adequate. free wifi worked well.

couldn't do enough to help out and made an exception for an early check in! brilliant

staff were friendly and the early check in we requested was all sorted when we arrived.

allowing us a late check out on one room

as a cyclist, access to secure parking for my bike and a supermarket for supplies are must-haves and the kings

the bedroom was clean, bed was comfy, nice clean towels, parking was great, staff very friendly and helpful,

secure parking for motorbikes

free wiffi , free parking

parking

great and friendly service - early check in and very efficient

the noise coming from the staff in the bar at 1am on a wednesday night

did notice that one member of staff in the bar appeared not to have the same kind, positive and professional

were straight out to greet us and take our luggage, poured drinks for us in our room, organised room service as

wifi not strong enough so didn t reach our bedroom

laundry

the gentleman who was delivering the laundry stopped to chat and always greeted us with a cheery

very well equipped, beautiful garden and environment, nice swimming pool (when available), laundry room

the caretaker man doing the laundry took the key cards

door opened right next to the bed which wasn't great and the room was right next to the site laundry which was

good breakfast, excellent location

the continental breakfast left for us was more than adequate and included in the price

bag breakfast is always the same every morning

but i did have to call re wifi and they were

was awful, porridge, kids drink, an apple, jam, a knife and spoon

when we left our room we found multiple bags of laundry piled against our door

room was spacious with great facilities with a separate laundry ingredients and huge bathroom

tight on parking

weak wifi signal in the bedroom and lounge.

all facilities of high standard. food and room service excellent.

very nice room, excellent breakfast.

excellent breakfast and tapas evening meal

excellent breakfast, absolutely delicious

late night bar, we are used to staying in large hotels with late bar service, however due to location of the

could do with more information in the room wifi code, checkout time, etc

restaurant and bar was excellent staff do struggle with covid regulations when bar is busy

very friendly, excellent food in restaurant, breakfast had loads of variety, water in swimming pool was lovely

we had an early morning swim in the pool which was lovely and warm a towel was provided for our use

room service was reasonably priced and a nice feature although errors where made in our order and

swimming pool and sauna perfect

special food order, turning laundry request around really quickly

would have appreciated doing a load of laundry as this was close to the end of our trip, but only had a few

laundry service was extremely disappointing - nothing had been properly folded, it was all creased

informed me as a guest as to amenities : breakfast times, how to work the tv, room service, laundry services

my wifi login details didn't work, so i had to use a voucher

good wifi and breakfast

wifi was excellent

our boat unfortunately got cancelled and he let us stay an extra night no problem gave us late check out

free wifi included plus an outside seating area

no wifi code given

it felt homely and the staff were great with the kids

we like a cup of tea and my kids like a drink over night so we had to store milk & pop in the sink

the bar was great and the dining area was very clean and fresh

reasonable bar price 2 bottles for £5

- brilliant size family room - good variety of breakfast as a vegetarian and having two kids