excellent wifi

staff friendliness. efficient service at the bar and in restaurant

plenty of parking space

staff, comfortable room, interesting building and location, easy parking, comfortable lounge

spacious room, great bar areas and grounds, great breakfast and friendly staff

terrestrial channels are only available through apps via wifi

phone in the room for room

especially the english born staff and a european staff maria she was the best and the kindest , bar staff and

convenient location, comfortable and clean. room service late at night was good

clean, well maintained - good room service

no guest laundry despite what website says

the hotel was lovely , and the spa was lovely and the room was a nice little cottage

kids loved the pool

30 kids swimming lessons started

stayed in the newer part of the hotel (behind the swimming pool area)

secure parking ticked all the boxes for me

secure parking for motorbikes

cheap price too with mostly functional wifi, tv and coffee facilities

wifi toilet not clean flies in room room walls are broken and fitted with a sticker to cover

as a cyclist, access to secure parking for my bike and a supermarket for supplies are must-haves and the kings

appointed spacious room, nice restaurant & bar & and fabulous spa area with pool sauna & steam room

swimming pool , staff , parking

fantastic pool, well equipped gym. friendly staff and a great location

we liked the location, spa & restaurant

appointed spacious room, nice restaurant & bar & and fabulous spa area with pool sauna & steam room

being woken up early with laundry carts being wheeled through courtyard.

meals were very nice in the bar and at breakfast

there was a couple noisy families with young kids who made a lot of mess in the bar and the kids were running

bar restaurant menu could have given more choice in kids meals

two children) and the breakfast was fantastic value - buffet breakfast 10 for each adult and kids free

no room service

spa was a little busy.

asked for room service breakfast to the room for 0930 and it was on time no delays

to leave our building where we slept to go outside in the rain to the gym or reception or the bar and restaurant

breakfast was also top quality (buffet style, lots of options)

well maintained throughout , good car parking

then staff rang my room when the taxi arrived so i didn t have to wait in the bar on my own

comfy bed and nice bedroom. good ambience in bar & restaurant. good range of cask ales.

nothing really - just a bit difficult to find a parking space.

no mobile or wifi connection in the room and no internal phone made it impossible to contact anyone in an

lack of laundry service - fortunately there were a couple of laundry companies in the area

australia we often / usually have a little fridge in the room washing/ laundry facilities only thing

turning radiator off lumpy pillows i don t normally have skin any issues have you changed laundry company

the sofa bed was very hard for my kids

of football kids in

with everything, although we were wakened early as our room was above the entrance where the laundry van turned

the wifi connection did not work in the bedroom, only downstairs in the public areas

stronger wifi needed. bar was small and not particularly welcoming

pretty setting overlooking fields at the back plenty of parking

to find, plenty of parking

tv and wifi worked great

beds the bedding cheap pillows they advertise free wifi which doesn't work in all rooms

the last time i stayed they kept half my deposit back as they said my room was dirty but had no room service

wifi hardly worked in my room

breakfast start is a little late at 7am

dining area and bar area and common areas all excellent and very lush

not a dislike but there could be a better place for residents to sit other than the bar area.

small , cold , out dated and when it rained a leak from the window spa was full of kids having swimming lessons

wifi was a challenge if nit in certain areas breakfast not included and expensive

room was comfy, food was excellent. staff were very friendly and helpful. nice swimming pool

late bar for those who want it but a quiet night for those who don't

the rooms were so comfy as was the bedding. the pool facilities great.

simply fantastic.. loved the time spent, kids loved it!!!

had a lovely stay, the hotel is clean, our room was modern, the wifi isnt great and the swimming pool is great

your laundry services were not appropriate for that and the

they have a very well priced laundry service that returns your washing clean and folded within 8hrs

tv's down one end of pub with pool table

bar and restaurant area very nice our football pitch view room was amazing

customer service, lovely breakfast and vast selection and perfect location, plenty of shops and restaurants just

the place was nice and clean. it had a small soft play and playground for kids.

the food at dinner and breakfast was excellent

bar and overall grounds were of a high standard

lovely friendly staff, room, bar and restaurant. food was excellent too

we were allocated a lovely quiet room at the end of a corridor which was ideal as we have young kids

is they stick you in the most dated room with highest footfall passed your door and next to their laundry room

why i got told well that's the way is it and has been since 2022, i was then woken up at 5am by laundry delivery

ticked all the boxes for me very clean great staff the parking and location was perfect i will be back

the staff were helpful, excellent breakfast, overall value for money

great location - clean rooms - free parking and friendly staff

late check out time of 12pm which gave you just that little bit longer to sort yourself out

wifi was poor!

easy parking the hotel itself was on a busy road but we couldn't hear the traffic noise even with the

the spa is a real added bonus, pool, jacuzzi, steam room, sauna and we'll equipped gym

budget hotel with pool and gym facilities and close to middlebrook shopping centre and bars and m61 - brilliant

outdated and shabby furniture in the main bar area

we feel the place has improved even further and set an even higher bar

there was not enough parking spaces

food is excellent and the cocktail bar is quiet and comfortable

did notice that one member of staff in the bar appeared not to have the same kind, positive and professional

massive room. good feel about it. easy parking.

lovely staff. nice and clean. lovely pool

in changing rooms for swimming pool didn't lock, needed to bring own padlock

no gym

had an upgraded room. room service was quick and not too expensive. good breakfast

our shopping was being kept in the laundry store and it was returned to us in tact

did not think there was any wifi .

ease of access, good tv variety, excellent wifi, clean and good staff

tv had smart channels but they couldn't be used. getting into the wifi was a bit clunky

location was great. slightly tired but clean and pleasant. good parking.

was luke warm, nobody picked up the breakfast in bed request, bar food not nice, woken up by laundry truck

everything,excellent staff,great breakfast and spacious room

lots of parking

lovely bar area for evening chat and drink

the location, parking and breakfast was all superb

we arrived and couldnt check-in, the room wasnt ready due to a laundry miss hap

wasn t full , yet my room in the annexe was located next to a boiler plant room or industrial laundry , which

as we still had one clean towel, but we were disappointed by the quality of their clean laundry

a thin wall with a power plant , possibly the laundry room where the machinery kicks into life at 6

was great, we were especially impressed by the gym equipment and the friendly and helpful staff

free parking free wifi very good feature the lady that did morning breakfast was brilliant went the extra mile

wifi in the room was an issue for us

have loved bottled water in the vending machine however, didn t ask at the bar if they sold bottled water

lovely and clean, great staff, good parking

i liked the layout in the dining room and bar which provided all that one expects; but do not always get in

but still a quiet location apart from being close to laundry room

parking facilities....very worrying!

parking not available on site, there s a small area at the back that s private but it s first

also loved the fact that there is a little public kitchen with a fridge

only problem i could see is that if they were very busy, parking could be a bit difficult

i wanted to do some personal laundry but was not able to. but i coped!

was no iron in the room/available though there was a laundry service(have to pay for)

room the first night was next to the laundry and the machines were operating all night, keeping us awake or

booking was changed from the previous three weeks and i was put in a room that was next to the laundry and a

need a total refurbishment, large mound and damp patches in our room and s view of the dirty laundry

countryside location, very quiet, good car parking

though we were spending the night in nearby clitheroe, we were able to have a nice drink at the bar beforehand

staff friendly and attentive plenty of free parking

freezing cold room (small electric heater helped a bit) no phone signal, wifi wasn't great

the bar was very pleasant

the largest cooked breakfast that i have ever had

ample parking, very friendly and helpful staff

breakfast started too late so couldn’t have a cooked breakfast.

lovely clean room, really good price and the breakfast was delicious

free ev charging

the wifi was a waste of time

having to pass through the kitchen to get to my apartment

the wifi didn't work , and i couldn't get the tv to work either

the bed huge and we even had a separate kitchen which was immaculate

also, the wifi was slow

expensive laundry, nearly eight pounds per shirt, my hotel in central london three pounds per shirt

breakfast good and hot

dog when i was told before i booked i wouldn't be charged because she's a working dog not a pet

good hotel. very practical. excellent staff. very good wifi, breakfast and car parking.

the breakfast was excellent although i personally would have preferred it to be hotter

laundry facilities would have been better

friendly and helpful staff comfy bed overal clean and tidy mini gym

halal breakfast was a let down since the third of the world population are muslims

room and also leading up to tea time and early in the morning and on my floor their were about 20 kids running

mini gym is very good.

spa closed early

room service only vacuumed the floor, used cup and shower weren't

the gym and swimming pool

stayed here because it was good price to use the pool and spa but unfortunately when we arrived there was a sign

could not connect to the wifi on my iphone.it needs boosting.

bedrooms were clean and comfortable good room service menu

small but perfectly formed gym on ground floor

a fantastic hotel great staff and a hotel with parking fantastic stay

the room service facilities were good, also the breakfast selection in the morning was ideal.

my devices didn t like the wifi for some reason,saw it as a risk which i couldn t overcome

bed was clean and comfortable and plenty of onsite parking

it would be nice if the bar had beers on tap & did food.

would have been nice if the bar did food

rooms were very spacious beds were very comfortable large tv in room free parking

staff very friendly and helpfull. good wifi. cheap

wifi was beyond shocking

the only hiccup was the poor quality wifi.

we were also given an early check in and a late check out

beautiful breakfast in lovely surroundings

lovely night treat for my son say over used facilities had room service lovely staff

awakened at 4am with laundry arriving and being wheeled into hotel on metal trolleys

my wife was recovering from illness we ordered room service

clean and good facilities and bar staff were very friendly and helpful

enjoyed our time in the gym and pool

decor in the room, the bathroom, and the bar area

close to a laundry

friendly staff. close to family. close to transport close to laundry

government give them per day and how much they had left from their daily allowance to feed their kids

the only problem is that the hotel doesn't have room service which is needed necessity

reception/ bar understaffed, 1 member serving at both over weekends

bar was not atmospheric ( we went to the pub next door) no laundry bag in the room or safety mat for the bath

room service was a long time, they got the pizza wrong, replaced it within 10 mins but it was then

pool access was easy and has the added benefit of watching aquafit which my kids loved

didn't use the gym but it looked great

the bar was not tidied efficiently in the evening uie dirty tables.

bedroom was outside of the laundry room so could hear people chatting early in the morning which woke me up

being directly in front of laundry room. very noisy very early

clean, easy parking and staff helpful with luggage as we on an upstairs floor with no lift

many other guests bar therefore not open but was early in the year so i m sure later in the year will be

quaky fire and seating in reception area, pitty that was'nt the same for the bar, pleanty of car parking

music being played at around 4am-7am sounded like it was being played int he kitchen/laundry

the gym was very well equipped

staff were excellent, reception guy, lady on the bar at night, and any other staff member we had interaction

location, gym, breakfast and the good night sleep

the menu was not very varied. maybe consider introducing a 'light bite' or bar snack menu.

and shouting when confronted about his bahaviour he started lying , there was a machine i think a laundry working

good parking

oh, and something everyone needs: free good wifi

there was a cute fake fireplace and the light on it was lovely, very cosy when it got dark

wifi could be a little stronger in the other areas of the hotel however, this does not fault the

it was super easy to find and very good parking.

very good breakfast (not hot chocolate for the kids, though)

breakfast was nice

fans very low windows so no gud for kids very hot water in shower like kettle hot burnt our skin

excellent breakfast and service