parking and wifi was free. i would stay again.

room service prompt and the food was delicious

parking for my hire car, clean facilities, the pin code for your door to your room made me feel

room staff bar very nice inside and out parking

food in the restaurant was really good and breakfast was brilliant and served with a

room service only on 2nd day

mock spanish exterior lovely. car park. lovely hot water bath. free wifi

hotel included parking and worked out to be a great price with the two weeks parking

welcoming and friendly staff who couldn t do enough for us, the breakfast was brilliant and the hotel price

when it was time to move out of function room we were shown a bar we could drink and chat in

& clean comfortable room with a double bed excellent fast wifi also friendly staff great bar & food breakfast

fine for one night just to sleep, good price and free wifi was handy with the

free wifi would be nice irrespective of hotel booking method.

like staying there,good hotel for the price,staff very friendly and helpful, breakfast is good value

hotel friendly for pets and wifi for free

the rest of the hotel was in a very poor state, plaster hanging off walls, dirty laundry left in piles in the

clean surrounding and health spa facilities very good.

hotel was clean rooms were spacious the swimming pool was nice and warm and the bar was reasonably

room service menu is a little expensive and the caeser salad should be listed as massive not large

friendly staff, lovely hotel, great pool

there were food trays from breakfast and lunch still outside of doors at past midnight and dirty laundry left

clean, free parking, swimming pool and gym on site, nice staff, some free wifi, nice garden area

misleading pet friendly/attitude of the staff

grass on property if you have a pet with you

comfortable, warm, lovely breakfast, pool, good spa treatments, good value..

we enjoyed a lovely meal and a few drinks in the bar

the rooms were clean and comfy as was bar area

no cooked breakfast and no room service

my kids had to sleep in the bigger bed

free parking and free wifi

the laundry service was very poor had to go and get clean towels myself

75 with breakfast and there's a really nice pool, jacuzzi, steam room, sauna and modern top spec gym

not a single bad thing to say about it staff was lovely the guy at the pool and gym was awesome very polite

the wifi was good

i had a fantastic time the pool area was very nice

poor wifi in some parts, phone signal poor

comfortable. good value. easy parking. good food

hotel is lovely with ample parking

they really engaged with the kids

opposite the park & parking

55am by a reversing laundry truck - outside my bedroom window

we were a large family group with lots of kids with us and all staff were fantastic with us, particularly val

wifi wasn t great and the tvs not smart tvs

didn't sleep a wink due to crying kids next door

the location and the hotel being an old terminal building brought so much character, the kids loved the planes

wifi and tv in room

nice sized room, big bed, plenty of parking.

wifi kept doing out but other than that it was great

good car parking facities

convenient access to liverpool, free parking, and very affordable rooms

had lots of parking on an eco site

cant think of anything...bigger pool table!

parking, size of rooms, warm and comfortable, made to feel like a guest and not a number to fill

booked this hotel because it was pet friendly and we stayed here for 2 nights with our dog

very friendly helpful staff even allowed me to order non room service items to the room

parking ws easy

easy parking, clean and spacious room, great bathroom, comfortable bed

only used the breakfast bar and that was good as it was hot

rooms very clean, parking great a good ideal with the snack restaurant

good provision of ev chargers on site

the staff from reception to bar to restaurant to breakfast to dinner to room cleaning all served with a smile

trying to find a negative but couldn't,it's a lovely hotel great bar and beer garden, great breakfast and the

mins from the train station which was a great help when the rain came down plus the place has a bar facility

great bar and restaurant and excellent breakfast

check in to the bar staff, the service was excellent and the room was lovely

swimming pool was much appreciated

the food and bar services were also excellent

we also requested a late check out, they gave us untill 2pm which was fab as i have medical issues that require

value for money pool for kids clean an friendly helpful staff

limited parking

clean most of the facilities were open under convid19 rules bar restaurant pool

loved the spa and the food in the restuarant

good sized rooms, pet friendly, pleasant staff.

where lovely & helpful,loved the swimming pool & spa & the location of the hotel was great for visiting family

room service was great & again helpful friendly staff

no laundry facility the shower didn't have a door/ curtain room 212

the wifi was superb

surprised charged for kids breakfast two with two adults paying

obviously some kids and their irresponsible parent left mess but it was still there next morning

excellent double bedroom, swimming pool i loved jacuzzi and gym

staff and the spa was great!! would visit again and would highly recommend :)

excellent suite and breakfast - free parking

as we were checking out very early the following day, she arranged room service for our breakfast as the

and there is room service

secure parking

good private parking

rooms as it was very icy walking through car park only complaint but we loved decor of lounge bar in

parking. staff. area.

haven't done anything to improve the wifi in the 3 months since i first stayed there

the hotel parking is wonderful and being adjacent to the shell garage is very convenient for motorists (most

wifi was not always working great

swimming pool, nice relaxed bar and restaurant area, quiet comfortable room, friendly and welcoming

but the gym is nice

there's even an ev charging point at the hotel ground

spa could do with an update

good location, breakfast, cheap double room for two and friendly and helpful staff

parking is on a nearby side street unless they have any tokens left for the adjacent street, which

friendly owner, nice people everywhere, awesome breakfast and a very relaxed atmosphere

long way from town not given much information eg location of bathrooms, wifi password etc

breakfast included

i m a returning customer - the little things make a huge difference spa facilities amazing bar and restaurant

in room - air con not working, drains smell in bathroom, couldn't use my laptop as the wifi blocked some pages

i would have liked to use the pool but didn t want to pay the punchy extra fee for spa use

really pet friendly

beautiful room and spa facilities. accommodating friendly staff. a special experience

also the room was next to laundry and they did not respect our rest, we heard the washing machines during night

being next to the laundry room

walk corrider wifi work

good kitchen, excellent

really cosy and quiet but superb location . free toast in the kitchen !

our laundry for a very small fee

was on the last floor, so consequently: the wifi could not be used as the signal was too weak, and the water

location perfect, room service good

the coffee could be better; the wifi was a bit slow late in the evening;

we did not have wifi connection in our room

water in the rooms, wifi was weak, impossible to get a taxi reservation for pick up from this location, i nearly

welcoming & friendly, were great with the kids & going out of their way to give them the best stay for their �

loved that they had a room that accommodated 2 adults & 4 kids because it’s hard to get that

continental breakfast available in the bar on a diy basis worked perfectly

the shower wasnt very good. there wasnt any eateries in walking distance for kids

there's a constant hum/drone of noise, maybe air conditioning or laundry so its not a quiet nights sleep and

staff, service, check in was easy, check out was even easier. gym was good.

the bar is open till late and room service is avail 24hours a day

great location, and the gym was a bonus

having to pay for wifi and breakfast being priced at 11-15

living out of a suitcase it would have been good to have some sort of laundry service, an ironing room was

to go outside to reach bar area housekeeping staff had left bags of dirty laundry outside my door when i arrived

wifi good, laundry

a dreadful noise was coming from the kitchen or laundry at

breakfast was excellent - the way to the center some minutes only the internet - wifi

was a mess there was a dirty laundry outside my room all night the sink toilet had hair all over it no idea how

we had a twin room with the kids,which led us to go from one room to another

liked the fact that it was clean and that they allowed a dog to stay as they are pet friendly

was great and everything is so close to the hotel and the train station is so close to and the bar in the hotel

seemed to be a pump of some kind, but myself nor my 2 kids could sleep, so we contacted reception

clean, up to date, billy and ronnie. great breakfast and everything you need in a hotel.

free mini bar and amazing gym on the top floor with peleton bikes etc

early check in. staff were so professional and accommodating.

room service food options were a bit limited.

gym could have being better equipped - adding in some more handles for the cable machines would be

t get laundry done because it was the weekend supposedly

there are no in-house laundry facilities.

i was able to get a late check out

breakfast was plentiful, warm and tasty

were quality, bar was open late to have a few beers on the way in from a night out

) but provided well-appointed apartments with service facilities - like a laundry room - in the block

even a laundry room is available too

is clean when check in staffs are very nice anytime you meet them have public area have self laundry service

location and facilities. gym and laundry were a bonus!

great having laundry facilities

laundry left outside our room for the whole stay

was beautiful, staff was very helpful, the train station is next door, offers laundry service, plenty of room

no laundry on the weekend.

offered us early check in and the room was exquisite, and was in the perfect location for

even got a very early check in

customer service guy, at reception who d just taken his shirt out of the laundry basket and thought it would

laundry not collected.

of staff, gave the best level of customer service, from the cleaning staff, check in staff and bar staff

lovely view of the city and free wifi and breakfast was amazing

my arrival, i requested late check out on my last day