asked for a laundry service that was not done and that really affected our holiday plan the classic room

the room was at the side of the building where the laundry and deliveries are received, making it very noisy

suite was so beautiful, staff were friendly and attentive, even going beyond to ensure i had my laundry returned

the laundry service was also good and value for money to get done

very noisy laundry delivery and collection lorry underneath my window at 06

t leave laundry trolleys in the corridors all day because wheelchairs and pushchairs etc need to pass and

i really have to mention something i would say i noticed there was no laundry bags in the room

three containers purposefully broken (to avoid people stealing them) no slippers in the room no laundry bag for

only one towel so went to reception to ask for a second only to be told there was an issue with laundry facilities

good wifi and a nice bar/restaurant area on the ground floor

however, if you ever do in-house laundry, please check the price first

bath room requires additional accessories no glass, in the wardrobe no slipper no laundry bag

- could of done a few more options for 24 hour room service

lovely reception and bar area

friendly staff, 24h gym, good services, location in the centre

they didn t have basic services like umbrellas, laundry bags, etc.

breakfast was included and buffet and continental which set us up nicely for the day

wifi, and bed seemed a bit past its best

room service available 24 hours

to pay 10 for an early check in as we arrived at 2pm

dirty laundry carts constantly in hall by lifts

laundry, weak wifi, noisy, and with some drunken and drugged people, some even vomit at the

clearly an extra pound or two spent on the linen, and a good laundry service in use

night stay, 1st night we were disturbed by the drunk public and bottle banks, plus the laundry collected 6

great location clean room late check out

the mini bar was on the pricey side. some of room decor (eg a phrenology model!) was a bit odd.

reasons which was a huge blow but we was more than happy with the staff as they gave us free room service

gym, free weights section would be ideal instard of all the mats

loved the cute breakfast and the lovely bar

i wish there was a menu in the room for room service and how to get breakfast in the mornings

no laundry service one room had no drawers in it

room was next to the laundry room and we could hear staff chatting and singing really clearly as if they were

laundry service

wifi strength in certain rooms

room service banging on our room door and entering from 8am onwards

decoration and style of the room was beautiful, the bar down stairs and bar/restaurant upstairs

had a few drinks in the bar again environment friendly clean

sky sports in room, room service used to bring beverages

food in the brasserie was delicious and the added bonus is that you can still order food for room service after

room service was poor.

location of the room (212) was noisy during the night - not sure if we were above the laundry or kitchen but a

had left over rose petals and rubbish dotted all over

decor is funky and the view from the bar is fab

1 member of staff taking room service up on the lift didn't notice we were already in the lift when the doors

said she would speak to the manager and when we eventually got to the room it was a lot of rose petals, not

it smelled like dogs and it says they have laundry service on booking

great wifi

easy check in and out and free wifi in a great location what more could you ask for

wifi connection, good price, the friendly staff, good location that changes from the touristic

didn't work, due to somebody stealing the cable from the tv, plus wifi was down in room, but did get offered a

i liked that it was possible to use the gym 24/7

food was amazing from the breakfast to the room service

im guessing maybe the room service people possibly just forgot to come back with those items

breakfast was basic

the manager was so good sorted us out for an early check in

have met with the morning manger hannah and explained her the situation which she said it s the laundry firm

got early check in as my birthday. they couldn't do enough. it was amazing

lovely bar in reception hall

the gym didn t have enough equipment no back machine

charged 20 pounds extra for early check in

the detergent for the laundry has a very strong scent

organic products and no single use plastics are a bonus as are the large rooms, kitchen and laundry facilities

great plus being able to do my laundry and dry it in the room itself

great facilities, well designed hotel. big plus was having a laundry in the room

we had rose petals in our room and a heart shape on the bed as we were celebrating our anniversary

stay 2 nights, cove minshull provide cozy apartment for both or us, we do laundry in unit, safe and warm which

room 405 next to the gym people banging the door shut early in morning

the bed was large and comfortable, the kitchen was well equipped, we even used the washer-dryer, excellent

wifi didn't work for me

wifi didn t work - but it didn t spoil our stay..

living space with seperate bedroom, kitchen/living area

the room looked lovely and the bed was very comfortable, and everything in the kitchen was cleaned like

wifi, no help with wifi, the room was too small, especially shower

there was no bar open or busy on either of the nights.

separate kitchen and sitting space

room was on the ground floor near reception and the laundry room, it was really really noisy

the place was really comfortable, and had laundry facilities in the 1 bed apartment

our room has a washing machine so we could do our laundry privately

there are cooking and laundry facilities, plus a dishwasher

the site had laundry which was a big bonus, and it was free

the cleaner managed to throw my swimshorts out with laundry and i am still yet to receive them

dropped my laundry within 5 min at 1:30 am because i called to check for the eta, and it was actually ready

spa was lovely also, staff were great and arranged for an anniversary gift and late check out free of

the man who worked day time room service (bulgarian man) is so genuine and sweet, catered to our every need,

the kids were also quite slow with one out of order

noisy, sounded like the rook was above a busy laundry room

the beds were super comfy and the breakfast was excellent - the bacon was something else, amazing

and the wifi is a bit irritating you keep having to re-join it

wifi

ordered room service that too was very good so i ll be visiting the restaurant next

the noise in room 126 when the laundry van came in the early hours

they have laundry services and early checkin options

first time, after a long overnight flight, the nice lady in the reception offered an early check in

location for shops and bars and restaurants

noisy neighbours, kids partying all hours of the night

laundry outside room on arrival - it was 6pm

a very bad neck the next day, the room was very disappointing and the hotel had piles of dirty laundry in the

can hear is large banging all night, then the aircon unit was banging like mad, outside is the laundry room,

dirty laundry outside room on arrival - it was 6pm

only minor issue was the room was missing a few items - laundry bag, bottle opener etc so i had to ring reception

also, when we checked into our room at 3pm there were piles and piles of laundry in the corridor

laundry service is provided by an unreliable third party and the hotel is no help when the third

we had to wait with the kids to check in for 2 hrs.

wifi decent

lovely and friendly staff, were able to accommodate us for an early check in and a later check out

customer service skills, had to walk through a back alley stairwell outside and through the staff laundry room

staff refused to let me leave a bag of clothes at reception for collection by laundry service

resorting to use the stairs which took you through laundry stores into unpleasant back areas of the hotel

dirty room, other people s laundry left in the room, fire alarm set off by someone at 6am

- finally, although it isn't a cheap feature, it would have been made better if there had been a laundry service

no laundry facility

is in perfect location in manchester for trendy bars and restaurants

wifi worked well

and pillows really bad gym is a bit of a lie

told the hotel that i was pregnant before i arrived and one of the lads behind the bar noticed me and asked if

laundry - can i have a courier pick up my laundry at reception

wasn't a laundry option when i was there despite saying so in the website

in room 110 , think it was next to the laundry which i could hear but did not bother me too much , rooms are

problem with door keys, weak wifi internet, no laundry service

but im giving a big shout out to the housekeeping staff who were lovely, especially the man doing laundry who

being woken at 445am by laundry vehicle clattering roll pallets right outside out bedroom

had the worst wake up call, located next to staff entrance'(staff room or laundry perhaps) and office on the

a laundry delivery arrived at 5am on bank holiday monday and i was woken by the noise of the crates

close to the laundry room, early mornings were a bit noisy

there apparently was no clean laundry in the whole hotel so we had to switch rooms

a cleaner who we made contact with confirmed she had been in the room to replace laundry bags

would be nice to have a hot food option for room service rather than just sandwiches after 2200

wifi didn t work in my room , key card kept playing up

clean room , near to everything, food bar tram shops and less than 5 mins away from manchester piccadilly station

room service menu very limited

noisy with bin or laundry collection at 7am

placed in a room next to the laundry/cleaning room which meant at 6:30am constant banging and slamming of doors

i was woken up at 6am as my window overlooked the bins and laundry area and they were emptying bins and offloading

we said we were having a late check out and within 1 hour the same person knocked 3 times to check when we were

everything! unfortunately we were too busy with an event, to visit the spa facilities.

an early check in was no problem, and from memory, they even arranged for our bags to be taken to our

it would have been good to have the option of having dinner/room service, but we understand the problem with

also we were on the second floor and there was a lot of noise pollution from the bar downstairs and from outside

helpful staff, great bar and very good evening meal

excellent facilities -restaurant and bar area enjoyed facility of room service

no laundry bag, no fridge in the room

the room service issue, staff told me different things which was confusing and not useful

small gym with limited facilities; room service was poor (even though i left a note on the door requesting

we did ask room service for a change of bedding but they only made it which was a-bit upsetting

room service a bit fiddly. we ended up having to order in the bar.

back only one pillow supplied and of substandard quality the bathroom pod was unclean there was a laundry crate

laundry trolley was in the middle of the corridor for the 3-days stay; room was never cleaned;

room was next to a laundry/store room

given upper floor room where all the laundry is processed - constant noise and chatter outside my door from

good breakfast (for extra 19-90 for two people - a bit expensive

that there was a laundry service but this was not correct and no washing machines on site

i also liked the option of not having housekeeping for 2 nights of our stay to save on laundry and cleaning

no laundry service, very expensive 3rd party service that replaces it.

no ironing facilities or laundry

central location,cleanliness, comfortable bed and clean laundry.

i think it maybe got mixed up with the laundry

lastly,some of the pillows had the damp smell of undried laundry

wifi was patchy at times

staff was very nice especially the bar staff who carried my drinks upto my room as i was struggling for no extra

lovely staff who made you feel so welcome and went above and beyond to help, great bar area, perfect

very convenient for train station and shopping. lovely staff, nice bar food was very good

bar no restaurant no a/c toilets locked due to vagrant drug no microwave to kitchenette

food, bar and staff all

connection to wifi could have been better displayed

the wifi and breakfast.

when they decided on times on day 2 we was checking out so we missed out if they had an area for kids that would

was told to order room service through the app - i did and it went to the london hotel

limited menu for kids

amazing foyer, games for kids

breakfast, gym was huge and well equipped, very friendly staff

thanks for the easy early check in and loved that the mini-bar is all included

birthday so they left a balloon and message in the room - staff we re really friendly - room service was quick

the reason we paid over 100 for 1 night is so we didn t get woken up by the kids

great food in room service

the mini bar is just perfect - all soft drinks and water at no charge

laundry. smell of detergent in the clothes.

laundry

hotel bar could have stayed open a little longer

free wifi and for the cleaner to stop rushing to get us out

down side was the room service

used laundry was thrown on the floor in the corner of the landing, the carpets don t seem to have seen

laundry in the corridors no toilet paper in toilet sink was blocked toilets/ bathroom wasn t fit

till nearly 2 o'clock, then the staff decided to make loads of noise in the hall way taking the laundry bags

not just the room itself, but the hallways as well which were also packed with dirty laundry and don't even

early check in approx 9am was very much appreciated

the bar manager (ben) and drew provided a birthday complimentary glass of bubbly and presented it

room service wasn t working

really liked the size of the rooms, the sky tv, free wifi, huge bathroom

but as always, the bar service and staff were excellent

being a vegetarian i didn't feel there was much to eat from the menu for room service.

they lost my laundry!! although they will reimburse me the cost of the lost items.

to be lack of amenities for guest, no microwave, no guest laundry besides send away service with a cost

staff for help / advice and wasn t offered anything apart from a tip i could pay 50 to their laundry company

only negative was that you could hear a laundry room clunking away during the day.

unexpected 40 charge for early check in .

poor wifi connection

breakfast, the room was of a very high standard and good wifi

was great, good rooms, great breakfast, nice spacious rooms, good gym and a good bar for a nightcap

room service choices and time to pick up call to room service

superb facilities including a lounge zone, a cafe, a restaurant and a gym

we came after spending a week at the lake district so had 2 bags of laundry

i left some dirty clothes for laundry but they did not take them without given me a reason although l followed

room service options and the breakfast in the morning was delicious

wasn t given the wifi password on arrival

the gym, the food

breakfast great

staff were friendly and welcoming, and looked after our group and kids

breakfast was hot and well prepared especially during the early hours when it starts best time to

convenient location, good breakfast. great discounts at bar for concert goers.

the location comfortable beds polite stuff early check in

room 625 - right next to one of the laundry pantries, housekeepers constantly banging the door shut which woke

hotel laundry was quick and efficient

had lovely bedding, toiletries, coffee and tea, ironing board and iron breakfast was very good and good varieties

the restaurant and bar were tastefully decorated and well laid out

the gym was disappointing

remember, she was an absolute star assisting me with all queries as well as what i needed for the laundry, these

location, excellent facilities including guest laundry

modern, comfortable and quiet room + functional kitchenette + tasty breakfast + on site laundry and gym (with

generous sized rooms with kitchenette, free laundry service and an expansive lounge area with 24hr access to

have free laundry for guests

without prior authorization or explanation after explicit assurances that only laundry fees ( 160 from

couldn't get adequate support on the laundry process.

the bar at reception was really good too

there was also a small piece of glass under one of the beds that one of my kids found but i can see how this

clean, modern and new, access to the gym, a bar and restraint, close to the centre with shops and places to eat

were a little tired and in need of attention there was no air con in the room there were no laundry bags so

very good for basic accomodation we will definitely be back with the kids and dog

pool facility was a winner with my kids. we all enjoyed the breakfast.

got to use the swimming pool etc great location only a nice walk down the canal away from the

very welcoming and helpful staff. great breakfast, ideal location and very pet friendly.

the laundry was plentiful and very clean

staff so friendly and couldn t do more rooms are gorgeous comfy beds room service amazing

parking was easy to sort and late check out time was nice

did request

the staff are friendly to my kids, which is important to

bed n room bed so comfy n room was so nice n peaceful from everyday here at home with 8 kids so grateful for

having a late check out and no sleep, we returned to bed after breakfast, for someone to then open our door

late check out as standard was amazing also

i saw the gym had two peleton bikes i wanted to use but didn t get a chance

like the room and the display that was put out, there was a certain bar tender who kindly told me how to resurrect

room, lovely breakfast, laundry facilities, really clean, staff knew the local area & were helpful/friendly,

free laundry and big room

free laundry facilities if required

i like that there was a laundry room on site for guests too

fantastic free laundry in the basement (buy wash tablets at reception) and tumble driers

room service only til 10:30pm

we also had access to the gym which gets cleaned every use and there were sanitising wipes and hand sanitiser

didn't use the gym or restaurant/bar so can't comment

large room, principally clean, 55 tv, wifi

room service was fast and food was exceptional

there is a well stocked bar plus restaurant

expensive considering the location of the hotel which is quite a walk to the city centre, with kids

24 hour room service was unavailable

small gym, massive wellbeing suite

that it costs for room service extra

there were marks all over the walls in rooms and corridors, mess on the carpets, dirty laundry left outside

i didn t have time to use the sauna , gym etc but i m sure they re brilliant

loved everything about it. hotel staff were very friendly and helpful. the spa was amazing.

room service was amazing

the bed was extremely comfortable. tv was good. and the lights were cool, gym was good.

it was great that the staff let me use their ironing facilities in the laundry room, it would be much more

rooms smell like wet laundry, the bedding is rough and the beds are hard

had to pay 10 pounds to do my laundry and i didnt like that

they also let me use the iron in the hotel's laundry room to item some crumpled clothing

couldn't access ev charger on 2nd night as the spaces are not specifically reserved for charging

we had trips planned but we used costa next door for coffee and staff were so nice and helpful, kids loved the

early breakfast was

staff is very helpful, breakfast is good

staff were really nice and the breakfast totally exceeded our expectations

free wifi

up at 5am by laundry delivery truck then again at 6am by food delivery truck

for an early check in after 3:30 travel time and it was accepted 2nd room two single beds was accommodated

room was comfortable, just a bit warm, and there was a used kids menu in the pocket of info

lifts to all floors and there was a bar downstairs to watch tv and have a drink

it's all a bit too modern for me but i'm sure some of you kids will love it

staff free wifi clean bedding

clean beds tv with loads channels free wifi good view 10 min taxi to city

all staff are very hospitable. rooms are very clean. room service is regular and efficient.

everything especially the daily room service

staff were very accommodating with regards to early check in

no slippers also, laundry was expensive, location little far from

the wardrobe had just one shelf which had laundry bags & an iron on

to pay for my parking in the hotel car park, wifi was very poor

robes in the room which is listed on the internet, also room service menu on the tv and not in room which is a

wifi wasn t very good, it kept kicking us off and we struggled to connect our phones to the tv

without laundry service

saw room cleaner using laundry towels wrapped around mop which is not their intended purpose

they tried to give me a dirty laundry cart for my baby to sleep in

could have done with another towel but understand this is budget so keeping down laundry costs.

all working, soup liquid were not enough in shower and the beds were so narrow and small as for kids

location great building room was very big and clean they offer onsite parking and free wifi and breakfast they

has a secure car park and free wifi

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

the first day i tried to call to ask for a wifi password but just the voice-mail was available

was very big and clean they offer onsite parking and free wifi and breakfast they agreed to a late check out as

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

car park with laundry trucks early in the morning

in reality we were on the first floor overlooking the car park on laundry collection day

bed and pillows were very very comfortable and the breakfast quite adequate

plenty of parking, good breakfast and good location, ideal with kids close to old

enjoyed the room, breakfast the view and the late check out made are stay so much more relaxed