location, kitchener, laundry facilities and staff

our boys enjoyed the indoor pool a lot and that they could watch cartoon network before bed

toilets too low, grab bar in shower incorrectly lovated

ample parking

nit enough parking.

convenient, coin-op guest laundry

good comfortable room good parking facility quite surrounding

next morning, there was a guy sitting in his truck, upchucking in the parking lot

building is a bit dated and they need more parking

friendly staff, good breakfast which the kids enjoyed

was cold -first room smelled of smoke -pet friendly means barking dogs and dogs running loose in hallway -booked

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

kids were running the hallways and outside of our ground floor room and were very loud, but that's

air conditioning in the gym was not too good

bar had draft beer assortment along with bottled

location, laundry facility

parking was easy and the public areas were light and airy

it was clean and well lit with ample parking.

the bar was closed earlier than expected.

i had dinner at the bar and the the bartender was also friendly and professional

desk did not have quarters for change for the laundry

love tea and coffee service laundry is great

laundry room old and was surprised machines only took quarters- also very out-of-date

laundry facilities could have been in working condition

parking lot full of garbage a couple times

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely

the breakfast is mediocre we miss the bar and restaurant

hotel room was not 7 star cleanliness.missed having cocktails because bar closed 30 min early.

i went to breakfast and then told front desk the shower was broken

location, breakfast, cleaniness

i liked that i could do my laundry, the room was clean and up to date

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

parking spots were limited

only area that i have observed that could stand room for improvement is that the parking area could use more

parking right by the room was a plus and no steps

social service residents took up entire laundry for entire weekends

laundry on site

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

expensive to do laundry but the machines all work and actually hold a large load of laundry

had to ask staff to clean the laundry room snd washer before i could use it

the dryer neverworked right in the laundry too few laundry facilities

carpet and you can still get the smell of old smoke from smoking days but then i have a very sensitive nose

entire building smelled like stale cigarettes however, the non-smoking room didn't

no hot water, no channel guide, no functional wifi, creaky bed, etc.

and excellent wifi services

cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

brand new; very nicely designed suite with kitchen. sparkling clean.

front entrance isn't very clear upon entry into parking lot

very clean and comfortable, nice kitchen area

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the only bad thing i have to say is that their laundry facilities were not working.

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

was very friendly it was my 6 yr olds little pool party and the gentleman at the desk brought the kids warm

breakfast was good and the pool is small but heated and plenty of room for a soak or for the kids to hang out

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

we booked a pet-friendly room, paid the extra money, but the floor was super dirty with mud marks all over

indoor pool is permanently closed, tiny window in room

terrible wifi

kind of outdated , pool was closed

no laundry facilities on site and no continental breakfast even though some websites indicate these

the place is tired looking. the lobby and parking lot and hallways have zero ambiance.

the original site i looked at says that they have a pool but they do not.

bathroom doors and walls visibly dirty says it s non-smoking but had unpleasant odor

parking was next to entrance and manager did help with bags

no solutions given as guest started laundry at 4 a

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

high traffic area, right next to the elevator and laundry room so it was very noisy

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

my kids out for the night, they really enjoyed the pool and i was over all very happy with the

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

hotel smells really good, affordable laundry that works great

they have a laundry and machines are reasonably priced

clean facilities, free breakfast, and the vending machines and laundry facilities are very

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

the laundry carts were in the way of the doors

00 for 2 nights and nooo parking

gym exercise bike was broken

very good breakfast!

was too small for two people,no access to drinking water unless going outside of the room to the kitchen

the parking was a little too far

covid, kitchen, bar, pool, fitness center not open

they have a pet tub by the pool

for instance the bath towel bar was slightly loose

gym is from the last century

i like that there was a guest laundry facility on site

lots of construction underway, no breakfast due to work on the kitchen

restaurants, pizzeria,dinner, liquor store, convenience store, gas station at front, truck parking, and the

went there and was able to get late check out

it's not an issue for guests, but if this had been a family trip, this is stuff i don't want my kids to see

had an exercise room and a laundry room to use also

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

it was a nice stay, and our dog was great! it was very pet friendly.

they had a decent selection for breakfast

really no complaints it had a refrigerator microwave and coffee maker in the room and breakfast was

friendly staff, breakfast buffet, laundry

laundry close to my room

other than the laundry facilities and the ability to get some breakfast, it's a miss

laundry on site

just wished there was more to the breakfast menu

staff members disrespected me in front of my kids swearing knocking on the door very rude never

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

no free breakfast for the kids.

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

extremely clean, nice and helpful staff and indoor pool

kids looked forward to this and wasn't super fun

the small kitchen is good and can check in earlier.

the pet charge.

, and i like the fact the hotel have a pool and my kids was able to play basketball ðŸ

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

from the outside back parking lot, there was loud music blaring from someone s car for quite awhile and well

was friendly and helpful, the room was spacious and well-appointed, the bed comfortable and the breakfast was

they have a couch with a pull out bed so convenient if you are traveling with kids

there was no grab bar in the shower and toilet

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

would love to have found the bar and restaurant open when we arrived at 10:00pm

i was not aware breakfast was not being served. so a little disappointed.

didn t have breakfast, but light supper menu was great!

laundry room exceptionally clean

one washing machine out of order in laundry room

we also used the laundry room, which was very convenient and efficient

parking was a little worrisome due to the fact that the 1st morning we we're there the police were

the pool and gym were very clean

wifi didn t reach room appropriately.

went for the smoking jacuzzi room,cuz the price wasnt too bad for one night, i liked the size of the jacuzzi

was not a coffee maker and they don't have food, that is in there ad they do not have food the fireplace in the

room smelled like smoke even though we got a non smoking room

important, the wifi did not work

to extend our stay, they have made it effortless and allowed us to add more days, they also offer laundry, any

i was doing laundry the other night and fell asleep

was amazing, empathetic and helpful, also easy to book an extended stay , clean, coffee 24/7 , laundry , vending

staff nice, breakfast great, location to highway and stores excellent, cleanliness 95% , laundry room nice

room was next to a self laundry and people washed and dried their clothes all night long

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

cleanest room i've stayed on n all year. breakfast was hot and delicious!

swimming pool and gym

enforce the mandate wearing of the masks inside wasn't being cleaned after the large groups of kids where in

very clean! nice breakfast options

very close to a japanese restaurant, delicious buffet breakfast, unlimited coffee, has fitness gym and swimming

every one was friendly and helpful. breakfast is excellent with several choices. thank you.

breakfast room bright and cheery with friendly staff

wifi was not working, room was poorly repaired from apparent previous damage, one sheet was freshly

laundry, friendly staff

there was no mention of breakfast, which seemed unusual for a us motel

wifi is horrible, reconnects all of the time and speed is extremely slow no breakfast very old

furniture and carpet quite old / used wifi did not work and couldnt be fixed

no wifi

looked like the laundry just got done

there were laundry machines

place smell bad and other guest were loud.... laundry is not clean

was close to my house needed pet friendly to stay while selling our house

no wifi, although advertised. noise level very high early evening.

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

the buffet breakfast was excellent!

any parking

breakfast was not good.

clean room, good parking, nice breakfast.

excellent laundry facilities - fast dryer which saved us hours

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

the employees were very helpful. there was a self laundry, with provided detergent.

the staff was really nice and the facilities are nice and clean. delicious breakfast options.

the environment is great for family especially for little kids

gym was clean but very small and it would have been nice to have a more legitimate hotel gym space

booked a premium room as we are a family of four, two kids below age 12

the gym was very small and needs some attention for sure

room service arrived late and without necessary sides and condiments

no room service, no valet parking, no food delivery to the room at all

&no guest laundry

no room service; irregular laundry service

good gym, extra places to sit in the lobby and other floors

also, kids on a prank set off the fire alarm at midnight

we also enjoyed cocktails and a light meal at the rooftop bar &

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

staff did not tell me about the laundry, which would have been useful

nice gym

the gym was extremely well-equipped

they delivered coffee to my room, all with a smile, although my room was also equipped with a kitchen

onsite laundry is a great ammenity

it was a huge bonus for us that there was a guest laundry

was a guest laundry which was useful

customers can do laundry juat at 7 floor that's so thoughtful

and i loved having access to a guest laundry

guest laundry

no laundry service.

a group sitting at the bar and when i got off the elevator on my floor

the room layout, furnishings and accessories were great. i also liked the gym.

the staff are incredibly friendly and helpful, it was a beautiful room, the service at the bar was really good

easy parking, lovely staff, very comfortable

clean and green interesting story and architecture quiet - nice view bar was comfortable easy parking

very clean and modern, and free parking

atmosphere, clean and green interesting story and architecture quiet - nice view bar was comfortable easy

parking next to a highway is exposed and i was concerned with security.

elevators were broken for awhile, but the worst part was the over-powering laundry smells (fabric softener

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

guest laundry available, coffee provided all day breakfast available as well, i enjoyed the many seating

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

laundry facilities

they have laundry room

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

laundry room was clean

wifi was down

however if you choose to do laundry the hotel does not provide required change to use their

the floor is non-smoking, but the guests smoked in the front of the building and the cigarette smell entered

there were very noisy families with multiple kids making constant excessive noise

wifi was non functional - even e-mail had trouble loading

it was a spacious room. comfortable for my kids.

bugs, laundry was dingy, called about a bug being in bed

also they had a nice little sports bar on site

facilities pool and gym was safe

much that can be done but it s a long walk from the parking lot to the front desk with multiple bags and

the bar area had a great vibe and the staff was very friendly and on top of things

maybe breakfast.. fresh fruit? not bad though.

great room with everything you could want, great breakfast, great staff (except see below)

clean, comfortable, welcoming staff, easy parking. bar & restaurant has amazing food and drinks.

no pool in building and breakfast was not that great

was good, hotel is spotless as it was opened only this spring, nice staff, great warm pool and hot tub at the

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

gym.

pool was dirty

this hotel was also pet friendly

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

room service

she was extremely friendly, bringing coloring pages for our kids and always willing to check for alternative

was no one at the checkout desk and i asked on of your employees who was setting up breakfast for help

breakfast was fine and the woman setting up breakfast was a friendly hard worker

room clean, like guest laundry, staff friendly

there was a clean and clear indoor pool

apparently, only some room types come with free wifi

the breakfast was good

breakfast great! service was professional and friendly.. i will recommend to friends and family!

no laundry room

tv did not have many channels no laundry' room

no supplies smells like weed 24/7 breakfast was horrible food area was disgusting room was over laundry room

plenty free parking and only a few mins drive from new haven

size of the room, a/c & heat worked properly and the parking.

was a bit bland and expensive for 2 adults 3 kids

was not great for my toddler kids who were splashed several times and it was

rooms were clean. pool area was nice also. quiet. i loved that checkout was noon.

clean, spacious room. indoor pool.

was not great for my toddler kids who were splashed several times and it was

unkept lady sleeping in laundry room

no laundry room

pool ,breakfast

the handicap parking was limited.

only thing wrong was the wifi in the entire hotel went down over the weekend during our entire stay

laundry room was not well maintained

the property had a laundry facility

laundry could have opened earlier

the laundry facility was very good too

manager tried to book me in a smoking room which i declined

only laundry was broken but accepted money

loved the laundry facilities and room

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

no salsa on the continental breakfast

parking lot on side building, icy

laundry was clean, and reasonable. room was great bathroom shower curtain has to be fixed.

very good great selection of breakfast items especially the bacon

convenient location for public transport users, the bus stop is across the parking lot and there are at least

pool to cold

and there is a pool but no

the dryer in guest laundry room was not working.

myself and my kids planned a 2 night stay, so i had food for them to eat for the entire time

pool heater wasn't working, rather cold water, but that didn't stop my grandchildren from going in

kids running and screaming in the hallway and the next room in the morning and after 12am

disposable plates and forks at breakfast. this cannot be the standard in 2022.

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

suggest that move the ice machines on first floor out to make it a laundry room

kitchen and laundry facilities

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

terrible noise from laundry till 12:39 p

there was a laundry facility onsite which was convenient

didn t like when i was checking in and just decided to remind them i booked this because it was pet friendly

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

clean and spacious, free parking, wifi and breakfast, pool, hot tub and gym. competitie price

pet friendly and easy parking

very nice hotel with lots of easy parking.

the only concern was a golfers buffet under the tent one evening

the room was beautiful, very clean, and the bed was so comfortable fireplace and the ocean view was breathtaking

unable to order room service or have warm breakfast

due to the pandemic the spa was closed and bar area had limited hours

the fireplace was amazing, we kept it on all night

mike provided us with a spectacular breakfast!

breakfast was a gourmet delight

room was perfect and the breakfast each morning was excellent

gourmet breakfast and the innkeeper's hospitality were a joy to wake up to each morning

it had swimming pool the sign needs to be a little bigger and a little expensive for the week day wish the room

official especially the management they were always fair they work with you with payment onsite laundry cool

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

paid laundry

could have used a third pillow and an iron in the laundry room .

didn't like that we had to go to the laundry room to get our own towels and rags

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

the staff, tv selections and wifi reception was decent.

wifi needed to be signed in upon every return to hotel

yes pool and gym was closed

morning coffee was a nice treat. bed was super comfortable. hotel bar and restaurant is great.

parking a bit spread out. no breakfast.

pool was closed the lights in the parking lot were not working breakfast could have been a bit

pool it seems bigger but it was too small

liked parking on premises that was free

the hallways were not air-conditioned and i was across the hall from the laundry room

pool closes to early

i also was on the first floor, by the pool, and you could hear kids running back and forth

staff were helpful. it was clean and comfortable. good gym. clothes washing machine available.

pool area needs better guidelines

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

i liked that there is a laundry room for guests, spa, pool and basketball courts

nice pool, gym & laundry

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

very clean, excellent breakfast, conveniently located, and complementary ev charging stations

com, the hotel is advertised to have wellness and spa but in fact it has not and there is only a beauty salon

on-site gym, lots of extras

wifi very slow and tough to get connected to.

loved everything, from the friendly staff to breakfast and the cleanliness

the breakfast room and staff, open for very convenient hours, was much b etter than most and very

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

the pool was a great size for the kids

the breakfast was ok but could have been a little better especially the eggs.

was similar to being ' home ' living room, kitchen/dining room, bedroom, bathroom two tv's; it was very nice

not all rooms have a microwave, so you need to use the one in the laundry

laundry room was adjacent to front desk

the parking lot had a few run down trucks and cars in it

pet friendly

however there was parking available

laundry room

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

they had a laundry room, which came in handy

only one washing machine in laundry room for the entire building

laundry, ice machine, and gym closed(water damage) or broken

concerning the staff, the property, and facilities (room, pool, laundry room, fitness room

1 laundry area - with a small washer + small dryer

pool, easy access and friendly staff. rooms to fit large parties.

good staff. good breakfast. good rooms and tv. nice parking lot and indoor pool.

pool was a little cloudy.

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

no laundry facilities

parking

i wish they had a swimming pool, but the hot tub area is still great

there was room behind the building, but there were kids sitting on cars listening to music

there were no small cups in the bathroom and no exhaust fan 2) the tub's safety bar was at the wrong end of the

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was nice too

bed was comfortable, room service was decent, bar was decent

the pool closes at 10 but by the time we got there and settled in it was closed.

the pool was nicely cleaned and heated

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

to add: very clean room with kitchenette, pleasant staff and great amenities

wonderful selection for the grab and go breakfast

conveniently located, has everything you need. good wifi to work from the room.

laundry was always closed when we called

i thought that breakfast was included

the manager suggested i park on a side street

breakfast, there should be someone who can make waffles instead of trying to figure it out

breakfast. also the door to my room stuck and i had to push it hard to open.

me room next to laundry room and did not change it for the next day

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

had to go to the laundry room and pick them up ourselves

the laundry room was a great addition

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

did nothing to accommodate for the inconvenience rooms need maintenance in bathroom and guest laundry dryer

one more, i went out for a few hours and i left the towels in a laundry bag by the door in hopes of getting

2nd night my key did not work and i had to hunt down staff hanging out in laundry room

she said no towel and brought me to the laundry room where i was told there was no extra towels in the entire

but they still have the big room but its empty free coffee only one washer and dryer in laundry room drier

laundry room was broken, which was the 1 reason i booked the room

location. well maintained proprety. laundry facilities.

location, outside property with grills, laundry facilities

s , laundry ext

parking by door laundry right off highway

coin laundry

we were not able to use the pools which was disappointed for the kids

place felt cozy and clean, there was breakfast in the morning and a bar at night, a well equipped gym and the

asks 2 tv's which is huge when they're are multiple kids

so there were some noisy kids and they were coming around knocking on our door pretending to be room service