the hallways were not air-conditioned and i was across the hall from the laundry room

the outdoor pool it felt like the hotel was new and beautifully designed very modern room was clean and

instead, the hotel has a policy that allows guests to order food from the bar up to a set amount

parking was crowed only because i believe it was holiday weekend

good location off highway, although hard to access parking lot

nice pool, gym & laundry

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

i liked that there is a laundry room for guests, spa, pool and basketball courts

the indoor pool is nice too

the dryer in guest laundry room was not working.

myself and my kids planned a 2 night stay, so i had food for them to eat for the entire time

kids running and screaming in the hallway and the next room in the morning and after 12am

my daughter and there was like 20 or so people obviously from same family screaming obnoxiously kids running

the pool was fun for the kids. front desk and cleaning staff was friendly.

laundry was clean, and reasonable. room was great bathroom shower curtain has to be fixed.

the only was the scenery it was to the parking lot.

parking, good breakfast and very friendly staff

very good great selection of breakfast items especially the bacon

and there is a pool but no

not all rooms have a microwave, so you need to use the one in the laundry

laundry room was adjacent to front desk

by truckstop, diesel smoke and noise pot smokers in the parking lot and sketchy

not much use of wifi didn't work well. staff was minimum

tv channels include hbo and showtime and wifi performed well during my stay

they had a laundry room, which came in handy

laundry room

laundry, ice machine, and gym closed(water damage) or broken

only one washing machine in laundry room for the entire building

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

concerning the staff, the property, and facilities (room, pool, laundry room, fitness room

1 laundry area - with a small washer + small dryer

clean, breakfast, wifi, great room

only four clothes hangers. no grab bar in shower.

breakfast was great with many options,three staff was great at keeping everything stocked

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

no laundry facilities

clean, easy parking, professional and friendly staff.

the hot tub was especially nice. you guys should really think about adding a pool.

the breakfast was a lovely surprise with the lobby bar also

laundry was always closed when we called

fact that i booked a smoking room in june when i made my reservation and when arrive to chech in on 8/25/17 no

our room was on the ground floor and had an entrance directly to our parking spot.

parking near room

the manager suggested i park on a side street

no laundry room

tv did not have many channels no laundry' room

no supplies smells like weed 24/7 breakfast was horrible food area was disgusting room was over laundry room

seems a little seedy, though i did not feel unsafe in the well-lit parking lot

no breakfast

no laundry service.

guest laundry

kitchen was closed. had to walk to find where to eat.

hotel was spotless, has an amazing gym set up for a hotel, has food options on site, located close to downtown

no pool which would have been amazing for the kids, parking was rediculously priced.

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

the laundry room was a great addition

me room next to laundry room and did not change it for the next day

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

had to go to the laundry room and pick them up ourselves

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

ordinary breakfast, the laundry is a little bit dirty.

guest laundry available, coffee provided all day breakfast available as well, i enjoyed the many seating

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store

staff did not tell me about the laundry, which would have been useful

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

location was great, room was chic, rooftop bar was so good

room was very clean and well equipped (kitchen had a dishwasher, oven, range and nespresso machine) and was very

minimally-designed and humungous rooms with a kitchenette

was a guest laundry which was useful

guest laundry room works pretty well

the fridge and microwave, not to mention ample desk space and coffee table - and the guest laundry

customers can do laundry juat at 7 floor that's so thoughtful

and spacious room, inviting and relaxing lobby, and convenient laundry facility

parking was really easy

there s also a 24/7 snack bar w self checkout

very clean and modern, and free parking

right next to ikea and right off of i-91/95, ample parking

the gym is great; clean and modern rooms

the hotel was also accommodating of our request for an early check in which was so appreciated

gym was clean but very small and it would have been nice to have a more legitimate hotel gym space

they have a wonderful bar/restaurant off the lobby and a wonderful coffee bar free every morning in the lobby

valet parking, lovely large room with comfortable beds and large work space, quick and delicious room service

it has a great bar and a very nice reading place

no room service; irregular laundry service

&no guest laundry

room service food was quick and delicious.

good gym, extra places to sit in the lobby and other floors

location, super friendly staff, walking distance to many restaurants, great little coffee bar for morning coffee

the employees were very helpful. there was a self laundry, with provided detergent.

excellent laundry facilities - fast dryer which saved us hours

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

gym)

the environment is great for family especially for little kids

facility had guest laundry which was very helpful

the gym was horrible, it was moved next to the laundry room with a small flood style fan to circulate

good laundry room

breakfast options and laundry facilities

the laundry facilities were clean 2 reg washers & dryers

2nd night my key did not work and i had to hunt down staff hanging out in laundry room

did nothing to accommodate for the inconvenience rooms need maintenance in bathroom and guest laundry dryer

the website it says breakfast and laundry

but they still have the big room but its empty free coffee only one washer and dryer in laundry room drier

the laundry room is nice to have, but it would be great if there were more washers and dryers.

location, outside property with grills, laundry facilities

s , laundry ext

parking by door laundry right off highway

location. well maintained proprety. laundry facilities.

laundry room was broken, which was the 1 reason i booked the room

coin laundry

excellent place to stay. nice staff. clean. nice breakfast.

reception desk personnel very accommodating to allow us an early check in

room was great for my three kids

couldnt enjoy the spa full of kids we couldn t enjoy the pool very cold my sink and toilet was over flowing

nice onsite self-serve laundry

from tk who registered us at the front desk to all the staff working the breakfast bar everyone was helpful

we were charged $150 more than we were quoted because there was a pet fee that we were hit with

limited breakfast options no syrup with waffles

use anything in lobby due to a huge party when we checked in as well as no parking

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

king suite was a good size with two separate rooms: kitchen/living room space plus main bedroom

restaurant and bar closed on sunday

outdoor patio, gym. just easy access to everything.

no dinner buffet. more onsite laundry machines.

no laundry bag available

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

the kids loved the pool. they had a great time. this is a great family hotel.

lol kids had a great time in the pool

easy parking clean room friendly staff

poor wifi service

parking was ok

my card couldn't open the fitness center and my bathroom toilet wasn't clean under the rim

i think that the kitchen area could at least serve coffee even self serve and housekeeping could safely clean

very good location and the laundry room and rooms with kitchenette are convenient

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

loved the breakfast options and best of all were the awesome showerheads

breakfast was a great feature

lobby area, pet friendly

the only thing was the dryers in the laundry room, it did not dry the clothes.

advertising said all amenities breakfast and laundry service

home away from home kitchen laundry room clean beds are good.

the on site laundry is perfect if your traveling and the staff is always phenomenal with any need

there is a laundry room in the facility which is very convenient to have

the guest laundry was not working

no laundry soap for sale in laundry room!

the bed was very comfortable and the room was clean. the wifi was good.

kids love the outdoor pool

staff at front desk and at breakfast buffet

the hotel had laundry as well, which was great after two weeks on the road

we had to wash our laundry and they had a coin service which we did not find at any other hotel we stayed at

there was a laundry room alongside having a mini fridge and microwave in your room

they searched the room twice and went through the laundry by hand to help me find it

breakfast was ok, room was good and clean good location and my kids enjoyed the pool.

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

only complaint is that their wifi is dodgey

kind of outdated , pool was closed

the parking the restaurant has more parking than the hotel.

we booked a pet-friendly room, paid the extra money, but the floor was super dirty with mud marks all over

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

cleanliness, decent size room, guest laundry

breakfast was good. location is great. staffs are very friendly.

the size of the room and its layout. great shower and the kitchen was awesome.

needs more nighttime bright lighting in parking lot.

the gym was under construction when i visited

new, very clean, staff was friendly, plenty of parking

the reason i chose this location was for the wifi-i had a four hour zoom training for work at 9:30 am but due

large room, nice sunset view, excellent customer service, great breakfast, 24 hour gym

pool

have plenty of pictures dirty , broken dressers , mold , half of lights in room didnt work , no fireplace ,

for non-smoking room; it stunk of smoke

non smoking room wreaked of stale smoke - gross!

wifi didn t reach room appropriately.

really liked the room with the spa tub

the dryer neverworked right in the laundry too few laundry facilities

2 miles they allow smoking have smoking rooms, and the rooms smell of smoke - if you want non-smoking, request

the room was booked as non smoking

wifi connected easily and was, perhaps, the easiest and best connection i have gotten in any hotel

carpet and you can still get the smell of old smoke from smoking days but then i have a very sensitive nose

room was next to a self laundry and people washed and dried their clothes all night long

i was doing laundry the other night and fell asleep

to extend our stay, they have made it effortless and allowed us to add more days, they also offer laundry, any

was amazing, empathetic and helpful, also easy to book an extended stay , clean, coffee 24/7 , laundry , vending

staff nice, breakfast great, location to highway and stores excellent, cleanliness 95% , laundry room nice

laundry, friendly staff

there was no mention of breakfast, which seemed unusual for a us motel

the continental breakfast was not up to a continental breakfast standard

no wifi

the free breakfast consisted of bagels, donuts, coffee, and orange juice and was good enough for us to get a

excellent wifi, one of the more comfortable beds, cozy rooms

there later at night (like 11pm tired after a long trip) and the wifi password didn t work and no one had been

breakfast was delicious

the breakfast was great

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely

no laundry facilities on site

- how come they don t have laundry room in the property

parking

very clean and excellent breakfast

gym is being renovated so it's closed. room was clean but my room was backing up to the highway.

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

in parking lot

breakfast was not good.

the buffet breakfast was excellent!

there was a refrigerator as well as wifi

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

i liked that i could do my laundry, the room was clean and up to date

wifi was poor. kept losing connection.

parking right by the room was a plus and no steps

we were allowed a late check out, which was a big help for my group

pool was small and the pool area was really hot and humid if there was options to vent the room it

pool facility could have been better.

the spa tub did not drain well during the shower, so we did not even get to use the jacuzzi, plus

their wifi never work in all the rooms. the pool was occupied by a school so it gets crowded!!

the space was nice, as was the gym

location, kitchener, laundry facilities and staff

i didn t like that the pool wasn t open but i or anyone else can help that due to covid-19

love that the hotel is pet friendly, i just didn t like seeing the stains on the hallway carpeting

did not like that it was pet friendly.

room was large and comfortable, with an actual mini kitchen, including refrigerator, stove, sink and dishwasher

convenient, coin-op guest laundry

the room was available for early check in. staff was available as needed.

it's my daughter's 6th bday and my three kids were really looking forward to the pool to the point that they

friendly staff, good breakfast which the kids enjoyed

had to pay for parking.

location, laundry facility

guests wifi is very bad and they constantly push you to pay for wifi which that one is bad too room service dose

room was large, clean, the lobby gym and pool area were very clean

my server was delivering room service while the restaurant was virtually empty

in getting to use wifi, not good

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

air conditioning in the gym was not too good

a grab bar would have helped immensely

the bar closes 10pmud83dude15

bar had draft beer assortment along with bottled

parking is very limited and you had to walk a long way to get to reception.

the gym has music playing

the parking is crowed; the bed is a little small

kids love it, we had such a great quality family time

pool restaurant bar

high traffic area, right next to the elevator and laundry room so it was very noisy

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

no solutions given as guest started laundry at 4 a

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

was super clean, everything is easily accessible; room location, pool, gym, ice machine, and the beds are really