however if you choose to do laundry the hotel does not provide required change to use their

used to be a smoking hotel and had heavy odors of stale smoke.

other people kept interrupting my sleep and kids yelling hitting doors walls

comfortable, clean beds in a nice big room. wifi strength was surprisingly good.

parking

laundry room was not well maintained

laundry could have opened earlier

the property had a laundry facility

the laundry facility was very good too

a surprising gem! clean, cozy, updated, parking right next to room, desk in room

loved the laundry facilities and room

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

only laundry was broken but accepted money

black out shade even with the double layer in the window, it still let in too much light from parking lot

the parking spots were scarce because of the construction equipment taking up spaces

terrible noise from laundry till 12:39 p

kitchen and laundry facilities

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

there was a laundry facility onsite which was convenient

the location, the cleanness, the staff, the parking, and the big space in my room.

liked parking on premises that was free

the food bar soso

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

comfy bed and room. great location. free parking.

burglary of multiple cars in parking lot made us feel unsafe in the area

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

nice suite with kitchenette area

is an important feature because it can be difficult to sleep ) also had a little trouble with the wifi

clean and spacious, free parking, wifi and breakfast, pool, hot tub and gym. competitie price

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

location and we got an early check in

the breakfast had a lot of choices and was tasty

pool was not working.

very clean nice size pool for the kids and the breakfast was great

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

pool was clean and warm

kids loved christmas decorations and crafts

was similar to being ' home ' living room, kitchen/dining room, bedroom, bathroom two tv's; it was very nice

room clean, like guest laundry, staff friendly

the rooms were very clean and neat , nice pool area, nice hallways, free parking, nice staff..

chose this hotel for the location and the ev charger

breakfast was great, the room was beyond clean and the entire hotel was spotless

there was a clean and clear indoor pool

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the laundry on the same floor

bed was comfy. loved the kitchenette!

pool was closed which was a major disappointment for my kids

it was very noisy with kids revving their cars and going fast down the street

and the wifi was spotty to non-existent within the building

wifi service was a nightmare

cleanliness, room , free breakfast

wifi worked just fine

easy parking and good

the bar should of been open a little later for new years.

lighting. dark in the parking lot.

we enjoyed the clean pet friendly room and the nice grounds

free parking

appointed room, comfortable beds, clean, gym very well equiped, very convenient for bringing along our dog

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

parking in front can be challenge at night, there are some parking available in the back but

staff members disrespected me in front of my kids swearing knocking on the door very rude never

there very nice staff and lots of things to do fire pit bar dinning and swimming

the pool was warm and the pool room had a nice atmosphere

the laundry carts were in the way of the doors

staff was friendly, the breakfast selection was good, the room was comfortable, the parking was nice and the

gym and the size of the room

breakfast was great. pool was a great addition to our stay.

friendly kitchen staff, very attentive and helpful too

i like that there was a guest laundry facility on site

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

hotel didnt know i had a pet despite booking a pet room

we already paid $92 pet fees

they have a laundry and machines are reasonably priced

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

hotel smells really good, affordable laundry that works great

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

clean facilities, free breakfast, and the vending machines and laundry facilities are very

had an exercise room and a laundry room to use also

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

really no complaints it had a refrigerator microwave and coffee maker in the room and breakfast was

not having breakfast

was never told or given breakfast

vending machine along with ice and laundry

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

could have used a third pillow and an iron in the laundry room .

paid laundry

laundry bag or pad and pen in the room

they have laundry onsite, we didn't need it this weekend, but that's good to know

so i just walked to the laundry/room service room and grab towels

suggest that move the ice machines on first floor out to make it a laundry room

laundry bag or pad and pen in the room

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

they wont give you a laundry bag after asking 10 times

the gym is not good the machine are not perfect condition some machine plastic found damaged.

carpets were filthy it's a pet friendly hotel

the breakfast was really good with many choices

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

outdoor pool only (so closed in winter). could hear people in hallway.

pool was outdoor and closed

cleanest room i've stayed on n all year. breakfast was hot and delicious!

place smell bad and other guest were loud.... laundry is not clean

there were laundry machines

looked like the laundry just got done

pet friendly, clean and spacious rooms

pet friendly service was good no issues

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

the pool was small for the size of the hotel over all nice pool and pool area

and when the random kids running in the hallway they will go to your room knocking most of the rooms with kids

beautiful hotel, comfy beds and a good breakfast

they charge $3 a day for parking but are not in a metro area.

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

theres a pool, a gym, what more could you want

the rooms were clean and room service always made sure everything was full

sauna was broken and very small laundry room

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

laundry washer and dryer was dirty

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

was great, the wifi is better than expected, and the room was very clean and comfortable

bugs, laundry was dingy, called about a bug being in bed

floor sticky and stained and unidentified debris in tne kitchenette

the bar area had a great vibe and the staff was very friendly and on top of things

was incorrect they helped straighten out my reservation - the hotel had a great gym and pool facilities - the

com reservation was incorrect they helped straighten out my reservation - the hotel had a great gym and pool

was good, hotel is spotless as it was opened only this spring, nice staff, great warm pool and hot tub at the

the breakfast was cheap and nasty if they did better on that this would be the perfect hotel.

brand new. nice gym. big rooms. clean.

we were also very happy to learn we had free access to a parking garage with direct access to elevators that

breakfast was great but the selection wasn't what i've seen at other hotels

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

didn t have breakfast, but light supper menu was great!

had to pay extra for parking

family down the hall with unruly kids tuning up and down the hall hollering.

one washing machine out of order in laundry room

we also used the laundry room, which was very convenient and efficient

laundry room exceptionally clean

kids spent hours in the warm salt water pool

however, the neighboring dunkin and marriott wifi signals worked on them

it down that i called to complain about it so i didn’t get charged extra but i went with my kids so being in

the pet charge.

she helped us with the check in and also with a late check out

the room and pool kids loved it as well

pet fee. i can see pet deposit but not a fee

close to rail & buses not far from city centre laundry facilities

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

lost some point because of the laundry room

the laundry room is still out of service

had a laundry room available

also not being able to do laundry on site same day is a little annoying

no room service, old building need modernization.

our hotel room was a generous size with high ceiling, mini kitchen, comfortable sitting area and roomie bathroom

place to eat breakfast on a friday morning, bar closes early on weeknights

the bar and restaurant were both closed and there is no room service

the pool was closed for maintenance :(

friendly bar also

l bar in lobby was great

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

i ordered room service. it was in plastic napkins, plastics holder.

didn t get to check out the pool but i suggest you do

restaurant - really slow service for breakfast. meal was so so.

the pool and gym

the bar area was the only thing open after 10pm on saturday night, and it s a very small area.

and pillows very comfortable breakfast excellent front desk and shuttle were very helpful -excellent bar was

room service , room smelled like feet no dish liquid to clean with only dishwasher soap front desk

room with little kitchen. it helped me to take care of kids.

the huge room and fully equipped kitchen. friendly staff

property was very clean and the hot breakfast was delicious!

the loft room was incredibly spacious and comfortable and the kitchen was well-equipped

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was nice too

nice room service but too $$

the bar staff was awesome and the front desk clerk was the best

the pool closes at 10 but by the time we got there and settled in it was closed.

gym closed to early at 10pm

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

the wifi was also a bit slow

the hotel has a large parking. staff were very professional.

a lot of traveling school teams stay here, so the lounge, pool and gym are packed.

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

the laundry room was clean and very useful

friendly staff plus good breakfast!

the fact that it had a kitchen so we could our own food.

pool and grill

social service residents took up entire laundry for entire weekends

expensive to do laundry but the machines all work and actually hold a large load of laundry

laundry on site

had to ask staff to clean the laundry room snd washer before i could use it

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

gave me a smoking room and it was disgusting ud83eudd22, when i claim in the front desk, the guy told me that

clean, comfortable bed and friendly staff. plenty of parking ud83dude0a

the personnel kinder (i wasn't informed as usual about check out time, when is breakfast, what's wifi

booked a non smoking room but we're given a smoking room and the smell was unbearable, windows didn't open so

hotel has a bar and pool and good breakfast

the outdoor pool was amazing

perfect for a family with young kids who need big space to run around

ordered room service, was good

rooms with uncomfortable beds, was told there was no wifi

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

a group of men in the parking lot were jacking up cars and working on them, right outside motel windows

non-smoking room reeked of cigarette smoke

it's within walking distance of a few eateries and parking is convenient and secure

it is very dirty. the room smells like a bar where everyone is smoking cigarettes.

love tea and coffee service laundry is great

laundry room old and was surprised machines only took quarters- also very out-of-date

desk did not have quarters for change for the laundry

laundry facilities could have been in working condition

bathroom tub and parking

was nice to have a pool and a gym space

they have a nice bar and the breakfast wasn't bad at all

they have a pet tub by the pool

the parking is a little sketchy, the lot behind the movie theater

was not cleaned on the only day when i was returning there that evening (perhaps a maid mistook a room service

continental breakfast was extremely disappointing

more breakfast choices. soy milk for non milk drinker,

the breakfast wasn't even worth going too

the hotel is dated. needs cosmetic work. no pool gym was closed

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

the dryer in the guest laundry room tore 4 of my

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the room was spacious and the area was quiet, there were good options for breakfast

pool was ridiculously small

loved having a kitchen, and the hotel is close to ever single store and amenity you could imagine, including a

breakfast was scaled way back, supposedly for covid, but did everything have to be disposable

the staff. and breakfast was delicious! thank you

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

no solutions given as guest started laundry at 4 a

high traffic area, right next to the elevator and laundry room so it was very noisy

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

indoor pool area is like a sauna, sitting in the chair watch the kids swim and i lost 20lbs, lol

no laundry facilities on site and no continental breakfast even though some websites indicate these

like the location, very close to my work and there was always parking available

no computer room, no breakfast, no pool

good location, free parking, very spacious rooms

big room. good parking. location was great. service was great.

the indoor pool and hot tub were fabulous

the breakfast was great the atmosphere was so inviting and peaceful wry comfy

restaurant menu could have had a few more simple options, like kids foods

the pool is very nice

restaurant menu could have had a few more simple options, like kids foods

there were kids running in the halls banging on doors

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

a grab bar would have helped immensely

carpets were clean, the gym was newly renovated and nice; it felt clean

bar had draft beer assortment along with bottled

convenient, coin-op guest laundry

i liked being able to use the treadmill in the gym too

it's my daughter's 6th bday and my three kids were really looking forward to the pool to the point that they

the breakfast was great

free parking and the breakfast had bacon

location, kitchener, laundry facilities and staff

i didn t like that the pool wasn t open but i or anyone else can help that due to covid-19

like the large clean rooms with kitchen

the continental breakfast was one of the best i've ever had, and proximity to everything we needed was choice

the suites and them accomadating me for early check in

location, laundry facility

the swimming pool was excellent, clean and comfortably warm

rent to families with kids on the first floor

room was large, clean, the lobby gym and pool area were very clean

clean. great location. pool was open. staff very friendly and accommodating.

having a laundry facility

friendly accommodating staff and kids loved the pool

hotel was roomy, breakfast was good, staff were nice .

and when we checked in the whole team it was for a volleyball tournament myself and a few of the kids their

no plastic plates to be able to bring breakfast to your room

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

staff were so nice and the breakfast was very good

beautifully done. great breakfast. nice pool indoor.

pool and gym open

beautiful hotel, clean and parking spot

bed & breakfast

delicious continental breakfast, and the restaurant was fabulous as well

warm staff, home feeling but with all amenities of a hotel, sister hotel close by with the huge pool and most

kids sofa bed had a blow up on top of the mattress so no lumps or springs

fireplace living room atmosphere with tea and coffee always available

the pool and jacuzzi were both clean and well maintained

friendly helpful staff. excellent breakfast and surprise of happy hour

the guy in the breakfast was so rude.

specifically for pool and hot tub for kids, but was not open due to lighting issues

was our pet and not telling us anything all night and allowing us sleep in the room with 3 kids

once we brought piled up used towels to hotel laundry

the hallway outside was squishy wet (from the laundry room)

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

the room had a slight tinge of dirty laundry on a hot summer day

room was available for early check in ( thank you ) and breakfast hit the spot

laundry close to my room

laundry on site

friendly staff, breakfast buffet, laundry

other than the laundry facilities and the ability to get some breakfast, it's a miss

rooms are accessible from the outside, i mean directly open to the parking lot.

also we were in rm 720 by the laundry

comfortable bed, large room with kitchen facilities

a staff decided to escort me to the gym l, which i felt a bit uneasy about

as an example, the wifi code changed overnight but i was not advised until i

love the full kitchen

front desk clerk laundry shuttle

i loved the laundry facility as

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

pet friendly

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

early check in

poor wifi

proprietors were lovely and they allowed a late check out

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

the pool and laundry facilities are a nice plus

they also had yard games for the kids to play

the kids loved the pool we loved that we chosen this hotel

made the shuttle available to take us to chilis 3 miles away

no water in the fitness center, fridge didn't work

parking was free and convenient

no parking fee like hilton garden

took 45 minutes and a 2nd phone call to get our breakfast from room service

what i liked best about this hotel is the pool, the food, and drinks was great.

was woken up at 6am to kids screaming & running up and down the halls

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

i liked that i could do my laundry, the room was clean and up to date

want: space, outlets, windows, fresh air, comfy bed, places to sit, local restaurants, great parking,

wifi was spot on

it was clean and had enough parking

services not available, bar closed due to staffing.

the family monopolized the entire lobby/ bar area leaving guests no space for enjoyment

use the pool or hot tub because there was too many kids in it

the whirlpool in our room, as well as the hot tub in the pool area.

pool

comfortable large room. good breakfast with real plates!

very clean considering it is pet friendly

glad to have the kitchen facilities in the room

there wasn't any channels to watch for kids

kitchenette, easy access to shopping and eating places

laundry room was clean

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

they have laundry room

laundry facilities

only one person in bar/restaurant and she was doing room service as well

has a laundry room

the airport shuttle was the key for us. the front desk staff were very friendly and helpful.

/pool combo was spectacular for adults/kids

would have been better off driving from home at 1am and parking in the garage at the airport

the breakfasts.

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn’t seat us

pool under maintenance and closed

great location. good wifi. nice restaurant with the hotel as well.

though we were a family of four (two adults and two kids), there was only enough toiletries and towels for two

shuttle service.

laundry from the prior guest sat outside for a day u til we said something about it and the body

the pool, lobby, breakfast and being close to amenities.

the higher nightly rate, i expected the logs for the fireplace to be included in the cost

suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room

my family loved the breakfast and more importantly, how clean the hotel was

appeared maybe laundry loads were too full per load

was close to the laundry room so it was always very loud

my carpet was soaked from a leak in the laundry room

perfect stay spot for a bicycle tourist: guest laundry

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed

no laundry room

unkept lady sleeping in laundry room

with the wifi called for help spent about 1 1/2 hrs with tech

breakfast was good

the wifi was horrible, almost non existent

i wish i had brought swim wear for the pool

great stay and park deal that includes up to 7 days parking.

clean neat rooms, friendly staff and breakfast was decent

the cleanliness of the hotel n the use of the pool

clean. breakfast was very good!

also laundry facilities are listed when i booked it they have none

it is close to the cheap long term airport parking

the property itself was nice. pool was good. next to the airport a lot around you.

outdoor pool was a bonus but we unfortunately did not have time to try it out

the grounds, road and parking lot were poorly maintained and the road sign was not lit up at night

really liked that all the suits had a kitchen and that laundry was available at no extra charge

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

free laundry

close to airport, very clean, room was very nice with nice chairs and kitchenette, free laundry

i like the rooms and access to the gym and laundry services

i enjoyed how pleasant room service was and enjoyed the shuttle

the room service menu was weak

pet friendly

no room service

fitness area and pool

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

you have to take them to laundry room n waitvto they wash them

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

kids were very upset and discouraged

the front desk lady and drivers of the shuttle were very polite and helpful.