the pool was so warm and relaxing

kids playing in the parking lot and trash/dog poop all over the property

free parking

there was ample parking, lobby is pretty nice and clean. room is spacious.

they said pillows were uncomfortable, no complimentary breakfast for the amount paid, young kids running through

room clean, like guest laundry, staff friendly

cold water in the pool, but they fixed it quickly.

complementary breakfast & the times that the pool was open

no access to da pool but otherwise great stay

the free breakfast offered many good options

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the laundry on the same floor

hotel rooms are big with kitchen amenities. pool great for kids.

the fireplace didn't work but that was ok.

1 waffle iron and kids

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

laundry bag or pad and pen in the room

suggest that move the ice machines on first floor out to make it a laundry room

they have laundry onsite, we didn't need it this weekend, but that's good to know

late night activity around the laundry and vending machine. drug activity

could have used a third pillow and an iron in the laundry room .

didn't like that we had to go to the laundry room to get our own towels and rags

paid laundry

official especially the management they were always fair they work with you with payment onsite laundry cool

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

the wifi is horrible

like that the room has a refrigerator, that it has a pool, sauna and a gym

& gym was closed at the time, i think due to covid

laundry could have opened earlier

the laundry facility was very good too

laundry room was not well maintained

the property had a laundry facility

the wifi did not work in my room. the staff could not explain or fix the problem.

loved the laundry facilities and room

only laundry was broken but accepted money

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

tons of kids in the gym area just playing around so that was off limits to anyone who actually wanted to exercise

breakfast gym and pool were nice. bed was comfortable.

there very nice staff and lots of things to do fire pit bar dinning and swimming

good location and breakfast. comfortable room, good parking. good rate.

staff members disrespected me in front of my kids swearing knocking on the door very rude never

staff members disrespected me in front of my kids swearing knocking on the door very rude never

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

the gym had 3 machines not working

to be charged $3 for parking my car

we first arrived, the person at front desk gave my kids a speech about the rules of the hotel

nice pool, spacious room

had an exercise room and a laundry room to use also

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

not having breakfast

noisy, alot of trucks in the parking lot. sixteen wheelers. dark hallways.

near highways and one thing weekends breakfast should stay open till ten am

i like that there was a guest laundry facility on site

went there and was able to get late check out

continental breakfast could ve been better; more variety

walls and sealing, we could hear someone above walking around all night long, kids crying hallway, and a

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

elevator didn t work .. kids were out if control in hallways

it was clean. had a pool. had a small bar in the nice, up to date lobby.

it was clean. had a pool. had a small bar in the nice, up to date lobby.

the bar only open 5-10

nice room service but too $$

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

the laundry room was clean and very useful

loud noises in parking lot

kitchen area floor was sticky crumbs in the chair. all else was great including the jet tub

the rooms were beautiful with a full kitchenette! great value!

sauna was broken and very small laundry room

laundry washer and dryer was dirty

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

bed was extremely comfortable! slept like a baby! check in & out was easy. enough parking!

however if you choose to do laundry the hotel does not provide required change to use their

they also allowed these kids to ride their bikes up and

free parking, in room wifi. flat screen tv nice.

no wifi

pet friendly o

burglary of multiple cars in parking lot made us feel unsafe in the area

location, room, late check out possible

roudiness of the guests next to me and the kids sprinting up and down the hall late into the night

the food bar soso

parking a bit spread out. no breakfast.

the laundry carts were in the way of the doors

the wifi worked ok when i tried

the spa / fireplace

it was quiet. rooms clean and tv and wifi worked

was too small for two people,no access to drinking water unless going outside of the room to the kitchen

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

clean facilities, free breakfast, and the vending machines and laundry facilities are very

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

hotel smells really good, affordable laundry that works great

they have a laundry and machines are reasonably priced

also our room service order was wrong, but i was too tired to correct it

room service food was good

location was good for new years activities. pool was great for the kids. room was comfortable.

bar has a crummy wine list and mediocre snacks

the pool was nice though

free parking, laundry, and a bar attached to it!

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

the hotel has a large parking. staff were very professional.

no one else could use the pool and the gym facilities

all of them are just awesome hotel is very clean they even give snacks in evening there's indoor pool as

food and bar on premises

no restaurant, no room service, no tea in the room

the parking was a little too far

i was disappointed with the pool

bartender at the end of the night could not provide my son an itemized receipt for his bar

also not being able to do laundry on site same day is a little annoying

room service answering was random,

chosen bedroom did not have a fireplace in it

i also liked the wine bar restaurant attached to your hotel

they closed the bar down at 1130

the loft was like a separate bedroom and it had a full size kitchen

great breakfast buffet offerings

no breakfast because of covid

only thing that went wrong was breakfast every thing was lukewarm and only one staff person working that day

no dining other than breakfast

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

had a laundry room available

close to rail & buses not far from city centre laundry facilities

lost some point because of the laundry room

the laundry room is still out of service

there was an issue with the toilet. the restaurant/ bar had limited hours

restaurant for dinner and breakfast was very good.

pet fee

s a nice looking hotel restaurant and bar were really nice bathroom is really clean, maintenance was

we checked in with our dog and no one at the front desk mentioned the pet policy or tried to explain the rules

there was a laundry facility onsite which was convenient

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

kitchen and laundry facilities

terrible noise from laundry till 12:39 p

every room has a small kitchen with microwave oven stove and refrigirator

missed breakfast because it ends at 9am. not even any coffee in lobby.

continental breakfast was extremely disappointing

the breakfast wasn't even worth going too

bed was very comfortable, continental breakfast was no good, staff was exceptional

they didn't have breakfast or a gym

the dryer in the guest laundry room tore 4 of my

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

hallways had a lot of dirty laundry all over floors

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

we appreciate that because we have kids

very cleaned for covid thank you for great service good breakfast

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

pool and breakfast

strong wifi

loved the beds and pillows, very clean and great breakfast.

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

was similar to being ' home ' living room, kitchen/dining room, bedroom, bathroom two tv's; it was very nice

the breakfast was the best that i've ever had in a hotel... well done ! :)

another thing was for our last day we went to the pool and of course there were other people there but i was

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

was a weird insense smell in the room and burn holes all over the bed spread in our non smoking

people are smoking in the hallway

booked a non smoking room but we're given a smoking room and the smell was unbearable, windows didn't open so

wifi, a/c, minifridge

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

wifi is worse the dail up

for a room that was supposedly no smoking and no pets that's what it smelled like

cockroaches, broken glass, dirty rooms, drug dealers, car caught fire in parking lot.

parking parking parking to xl center .

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

kids enjoyed the pool, and the breakfast

pool could have been bigger

the breakfast.

the breakfast had a lot of choices and was tasty

barely getting any signal of wifi

close to restaurants, spa next door, highway, mps if you have a

the parking was also close to our room which was great

breakfast was very good nice selection, with make your own waffles!

across the road is a nice bar called fork and fire that serves decent food and drinks

no laundry facilities on site and no continental breakfast even though some websites indicate these

the place is tired looking. the lobby and parking lot and hallways have zero ambiance.

no frills are available, like breakfast, spa or pool but the rooms are clean, neat and comfortable and the

our non-smoking room smelled heavily of cigarette use.

being able to get a smoking room was nice

social service residents took up entire laundry for entire weekends

laundry on site

had to ask staff to clean the laundry room snd washer before i could use it

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

expensive to do laundry but the machines all work and actually hold a large load of laundry

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

room was very clean, breakfast area was spotless, food was great

outdoor pool only (so closed in winter). could hear people in hallway.

cleanest room i've stayed on n all year. breakfast was hot and delicious!

love tea and coffee service laundry is great

laundry facilities could have been in working condition

desk did not have quarters for change for the laundry

laundry room old and was surprised machines only took quarters- also very out-of-date

it was close to the highway, easy access, plenty of parking, very clean

there were laundry machines

place smell bad and other guest were loud.... laundry is not clean

looked like the laundry just got done

wifi terrible.

that it s a pet friendly hotel

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

was good, but the breakfast could use some improvement

friendly staff, nice rooms, indoor pool

location, amenities that were provided to us the gym, the food

i told him he needs to figure something out because i have 3 kids with me who are hungry

the folks who facilitate the breakfast really work hard to run a nice operation

breakfast was very nice.

kids running and yelling in hallway saturday night until 12am!

there was use orange juice drink in the fridge every time i try go in hot tub there was little kids in it then

breakfast was good and adequate

the hallway outside was squishy wet (from the laundry room)

the room had a slight tinge of dirty laundry on a hot summer day

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

once we brought piled up used towels to hotel laundry

plenty of handicap parking spots

she was very nice and accommodating when we needed a late check out.

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

the pool and jacuzzi was also perfect

indoor pool, coffee in room, nice size bathroom.

we did pick a bad day since there was a bus of kids for playing sports so didn t get to use it

breakfasts were delicious the outdoor pool was fun for our kids

the pool area had some litter

breakfast could be a little better

kitchen, spacious room and excellent breakfast included

no indoor pool but could use sister hotel next door.

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

the breakfast it was convenient, the breakfast restaurant staff were friendly always had a smile

breakfast was not included.

would love to have found the bar and restaurant open when we arrived at 10:00pm

we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

laundry room exceptionally clean

we think someone left the kitchen job suddenly and unexpectedly

the location was great, loved the space, such a clean room, comfort amazing, loved the kitchen

it down that i called to complain about it so i didn’t get charged extra but i went with my kids so being in

, and i like the fact the hotel have a pool and my kids was able to play basketball ðŸ

convenient to highway,easy to park,pet friendly

fight in the parking lot at night, loud guests until very late, shaky clientele.

bed was very comfortable and the size of the room & kitchen made it comfortable

nothing except no tea at the coffee bar or in room

extensive onset activities for a family of four. pool, ping pong, fire pit, restaurant etc

rooms with uncomfortable beds, was told there was no wifi

extremely friendly and helpful staff. beautiful property with a great outdoor pool.

the bar is great and there s a pool table there as well

bugs, laundry was dingy, called about a bug being in bed

love the gym and the fast wifi. really liked the food & drink options in the bar at night.

the pool and gym areas were adequate

provided shuttle for our baseball team to the field

beautiful hotel. great bar and restaurant!

our room was very large and provided the extra comforts of a small kitchen and living rm area

the little kitchen in the suite was sweet and useful as well

great room with everything you could want, great breakfast, great staff (except see below)

maybe breakfast.. fresh fruit? not bad though.

i only spent one night ,i didn't get time to use the gym.

having a laundry facility

the 2 level bedrooms plus having 2 bathrooms was the best and the complete kitchen ?

and when we checked in the whole team it was for a volleyball tournament myself and a few of the kids their

mon-wed complimentary beer, wine, and dinner. breakfast selection is wonderful

there were no pans in the kitchen we had. we had pots and a colander, but no fry pan.

it was also set right on the parking lot, not very pretty or relaxing

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

very nicely equipped suite with good kitchen facilities, ironing board and hairdryer

the staff. and breakfast was delicious! thank you

the room design was good with a small kitchen and a sofa bed

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

carpets were clean, the gym was newly renovated and nice; it felt clean

called before arrival to request early check in

air conditioning in the gym was not too good

a grab bar would have helped immensely

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

also,laundry was two

plenty of parking

payed to stay a week and there was no wifi they gave me excuses after excuses the room was dirty the beds was

was overpowering from other rooms and the noise level from other rooms and outside in the parking lot seemed

convenient, coin-op guest laundry

lady taking care of breakfast was so sweet

great breakfast

its super clean, staff is very friendly, breakfast is not basic or boring, great location

manager, assistant general manager, staff in the breakfast room, and staff is housekeeping all provided world

location, laundry facility

pool was occupied by one family for hours (they ate pizza in there as well and kids running all over the place

bar area and staff were very accommodating and enjoyable

in getting to use wifi, not good

the pool was small and full of kids which isn t really the hotels fault

location, kitchener, laundry facilities and staff

from the front desk to the ladies working breakfast, they were all great

nothing major just that the pool was closed

toilets too low, grab bar in shower incorrectly lovated

the pool needs to be a bit cleaner

breakfast was good. staff was helpful. glad you had laundry facility!

cooled nicely while i did laundry and checked email

laundry breakfast

the laundry facility was useful

location, guest laundry and business kiosk.

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

no solutions given as guest started laundry at 4 a

high traffic area, right next to the elevator and laundry room so it was very noisy

close to waterbury very clean , has everything i need gym and swimming , friendly staff

also we were in rm 720 by the laundry

we sat at the bar after a long day of tournaments and the bartender and everyone around was just so pleasant

the free breakfast was awesome. it was all very nice!

friendly staff, great room, nice continental breakfast

easy parking. beautiful clean lobby. comfortable bed and pretty decent breakfast buffet

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

front desk clerk laundry shuttle

i loved the laundry facility as

clean, gym was ok

pool, no staff for the bar and restaurant for the fourth, one night the man at the front desk seemed more into

the pool and laundry facilities are a nice plus

bar / bistro was only on a limited menu when i arrived , so i was disappointed as this was one of

i hated the coffee and no free breakfast.

am used to staying at marriott courtyard and was very disappointed that there was no free breakfast

location and comfortable bed and breakfast was great.

no parking fee like hilton garden

i might have stayed longer to try the gym and the pool, but i was just staying over to catch a flight

i didn t like that it was so late in the night & some kids were racing up & down the halls.

nice place to spend a night. close to the airport and nice pool. overall very satisfied

i might have stayed longer to try the gym and the pool, but i was just staying over to catch a flight

our kids loved the pool and we all enjoyed the food at the restaurant

loved the breakfast

was clean and comfortable and the food in twiggs (the bar restaurant upstairs) was terrific

then the third visit, i asked for a late check out at noon

the bar and restaurant were enjoyable and the staff was very welcoming and friendly

breakfast was yummy and the staff was really nice

breakfast was continental and was plentiful.

plenty of parking on site

we especially loved the 24-hour availability of tea and coffee in the fireplaced living room

continental breakfast was very good! wide variety of choices.

early check in

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

proprietors were lovely and they allowed a late check out

poor wifi

has a laundry room

the airport shuttle was the key for us. the front desk staff were very friendly and helpful.

would have been better off driving from home at 1am and parking in the garage at the airport

getting in and out of the hotel parking lot required u turns often

nice room, great breakfast. thankful for the shuttle to the airport.

they have room service in the breakfast is dee-licious

great location with a great bar and restaurant.

place was nice clean great bar and resteraunt. i will stay again.

shuttle service.

did not have breakfast at hotel due to cost, i had 2 small kids, not worth $14.99 per person

laundry from the prior guest sat outside for a day u til we said something about it and the body

the breakfast was somewhat lacking - water for tea was luke warm, limited selections.

room with kitchen

dirty dishes in the sink, pool closed at 9pm, other hotels in the area close at 10pm, broken window in the

thing i didn't like was the fireplace with no wood, why pay for room with fireplace and then have to pay for

appeared maybe laundry loads were too full per load

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed

there was an annoying noise from the laundry room that adjoined my room

no laundry bag - gave me when asked a 30 gal trash

the breakfast options were adequate. on-site laundry was a plus.

i liked that i could do my laundry, the room was clean and up to date

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

parking spots were limited

of the room and room facilities, ease of parking, the motel has a considerable distance from the main road which

parking is good but not as close to my room due to other guests

the gym

and intelligent, actually nutritious breakfast choices thank you

husband was waiting for me in the parking lot at around 11 pm, and the indian man at the front desk called the

pool

clean. breakfast was very good!

also laundry facilities are listed when i booked it they have none

room got a double bed with dirty stained comforter, extremely noisy parting and loud music in the parking lot

plenty of car parking spaces

plenty of parking and there is a variety of cuisines locally to suit most tastes

pool was close

laundry room and gym facility downstairs

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

everything especially the guest laundry.

thank you for free laundry machines

free laundry

you have to take them to laundry room n waitvto they wash them

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

smoking hall way was very disgusting , gym was as small as a closet and there wasn t a

the shuttle to the airport was excellent

no pool

i didn't like that breakfast was not served until 630am. i had to catch a 620 am shuttle.

pool water was warm great for small kids. ample breakfast options.

breakfast was good when considering covid restrictions

is a great hotel, friendly staff, timely airport shuttle, clean rooms, comfortable beds, great space