we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

laundry room exceptionally clean

the first day the pool was a bit cold.

the cute little kitchen and nice big shower

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

breakfast not included in rate.

and the gym was a disaster

was no reliable wifi connection

we did not like the surprise pet charge of $100

the room and pool kids loved it as well

convenient to highway,easy to park,pet friendly

t like the fact that people from new york i counted 4 women and 1 man were doing drugs in the parking lot in

i liked the set up of the room. lots of space. the breakfast was delicious too!

place smell bad and other guest were loud.... laundry is not clean

there were laundry machines

looked like the laundry just got done

only basic channels on tv, wifi is an extra charge

wifi terrible.

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

enforce the mandate wearing of the masks inside wasn't being cleaned after the large groups of kids where in

a kids cereal, muffin, milk and yogurt if it was even available

kids making noise at all hours of the night, running through the hallways and knocking on all the

bugs, laundry was dingy, called about a bug being in bed

the food at the bar was convenient and very good

very friendly and accommodating staff, very clean facility and pool area, room was perfect

also, there is a shuttle that will take you anywhere within a 5 mile radius

the pool water was very murky

the breakfast was cheap and nasty if they did better on that this would be the perfect hotel.

maybe breakfast.. fresh fruit? not bad though.

breakfast was great but the selection wasn't what i've seen at other hotels

we were also able to use the pool and exercise room in the double tree next door

only dislike, which is really only an issue of convenience, was the pool/hot tub and restaurant they offer their

no solutions given as guest started laundry at 4 a

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

high traffic area, right next to the elevator and laundry room so it was very noisy

like the lobby baby nice and clean specially the pool my kids love it and myself and the room also very clean

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild

the pool is right in front of the lobby kept me from getting in

didn't realize i booked a room with one king bed and we are a family of two adults and two kids

surveillance of the large parking lot might be be better (a car was broken into overnight and the driver told

laundry on site

other than the laundry facilities and the ability to get some breakfast, it's a miss

friendly staff, breakfast buffet, laundry

laundry close to my room

location and friendly service and good for having breakfast included.

however if you choose to do laundry the hotel does not provide required change to use their

it wasn t too bad of a smell for a smoking room

wifi was non functional - even e-mail had trouble loading

musty smell and continuous barking from a pet from another room i mean hrs

other people kept interrupting my sleep and kids yelling hitting doors walls

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

loved that everyone had a smile on their face, i also loved that the staff interacted with my kids

can be improved inside rooms and even common areas like gym and pool bathrooms

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

laundry room was clean

laundry facilities

they have laundry room

feel the last stay was very bad tv was not working, no wifi, the telephone was broken to dial for

they have a laundry and machines are reasonably priced

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

hotel smells really good, affordable laundry that works great

clean facilities, free breakfast, and the vending machines and laundry facilities are very

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

the laundry carts were in the way of the doors

husband said breakfast was great too

the wifi worked ok when i tried

that the pool was closed for maintenance

friendly kitchen staff, very attentive and helpful too

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

breakfast had a lot of variety and was plentiful

gym near pool was clean and appreciated

breakfasts were stocked and service was

there was a laundry facility onsite which was convenient

kitchen and laundry facilities

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

terrible noise from laundry till 12:39 p

it s in a huge parking lot with another business in a industrial plaza

everything was clean, good shower, huge comfortable bed, parking, helpful staff

cleanliness, room service from excellent italian restaurant next door, nail salon next door - handy as i had

this is the second time i stay at this hotel for kids graduation

) parking was easy

very accommodating pet policy (only $23 for our 3 cats total

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

laundry on site

had to ask staff to clean the laundry room snd washer before i could use it

social service residents took up entire laundry for entire weekends

expensive to do laundry but the machines all work and actually hold a large load of laundry

desk did not have quarters for change for the laundry

laundry facilities could have been in working condition

love tea and coffee service laundry is great

laundry room old and was surprised machines only took quarters- also very out-of-date

said there was a gym and breakfast in the morning

no laundry room

unkept lady sleeping in laundry room

being able to bring my pet.

the pool was ice cold

bad wifi service

i liked that i could do my laundry, the room was clean and up to date

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

of the room and room facilities, ease of parking, the motel has a considerable distance from the main road which

but i believe the issue was with my laptop, not their system as my phone had no issue with the wifi

only area that i have observed that could stand room for improvement is that the parking area could use more

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

kids love the pool

the pool was warm perfect for the kids

the breakfast was the best that i've ever had in a hotel... well done ! :)

sink was clogged in bathroom. gym is not very well appointed.

comfy bed and room. great location. free parking.

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out

) pool area was very small

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro

once i went back out to park my car, there were no available spaces in the parking lot and i had to park in

pool and room

no free breakfast for the kids.

i love the location and many gym facilities

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

i like that there was a guest laundry facility on site

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

plenty of free parking, good location, rooms inside were really nice

3) there is no kitchen

dinner, liquor store, convenience store, gas station at front, truck parking, and the price oswome, staff very

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

pet fee was only $25

they had a decent selection for breakfast

was never told or given breakfast

the laundry facility was very good too

the property had a laundry facility

laundry could have opened earlier

laundry room was not well maintained

non smoking but the place stunk of smoke

only laundry was broken but accepted money

loved the laundry facilities and room

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

i love the pool time with my fam.

use but liked that it had a pool and used it to help teach kids how to swim via local partnership with local

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

pool was freezing for being indoors. wish they had a heater in it to make it more enjoyable.

the breakfast was okay

they charge $3 a day for parking but are not in a metro area.

we first arrived, the person at front desk gave my kids a speech about the rules of the hotel

kids were running the hallways and outside of our ground floor room and were very loud, but that's

there were kids running in the halls banging on doors

called before arrival to request early check in

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

that there was no continual breakfast. and kids were playing in the hallway.

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

clean room, good parking, nice breakfast.

wifi gave a few issues connecting

the buffet breakfast was excellent!

i really appreciated that this hotel was pet friendly as well

convenient, coin-op guest laundry

breakfast options were good and varied as we stayed 4 nights

also, even though we got the last room there were plenty of parking spots left

parking free breakfast handicap room and bathroom layout was good - rm #211 nice landscaping in

great breakfast

location, kitchener, laundry facilities and staff

parking was easy, as was the checkin and check out processes

breakfast was great

everything the pool people

booked online and knew the hotel was pet friendly

location, laundry facility

the pool was small and full of kids which isn t really the hotels fault

too many kids in the pool. they need a hot tub with no kids allowed.

the pool is very relaxing and the breakfast is really good

the room service was good and the food was good for the

room clean, like guest laundry, staff friendly

indoor pool could have been heated

breakfast, parking, staff, room.

the rooms were very clean and neat , nice pool area, nice hallways, free parking, nice staff..

only thing might be parking was full.

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

pool was closed which was a major disappointment for my kids

no signage or parking for reception entry.

cleanliness and kitchen

restaurant / bar closed

that it was pet friendly. staff was great just definitely still need workers.

everything was great and pet friendly was great for my little pup

pool was nice for the kids.

and really enjoyed the pool and hot tub

the dryer neverworked right in the laundry too few laundry facilities

large room, good working desk, clean bathroom, good parking.

2 miles they allow smoking have smoking rooms, and the rooms smell of smoke - if you want non-smoking, request

and excellent wifi services

(my room was non-smoking

we extended for another night, just for us to enjoy more the swimming pool

service fee- staff said that it paid for wifi and breakfast

great breakfast except the croissants were as good as they were last time

a step stool in bathroom for little kids

nothing except no tea at the coffee bar or in room

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

suggest that move the ice machines on first floor out to make it a laundry room

so i just walked to the laundry/room service room and grab towels

laundry bag or pad and pen in the room

official especially the management they were always fair they work with you with payment onsite laundry cool

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

vending machine along with ice and laundry

is located in many restaurants stores and laundry facility in walking distance

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

they wont give you a laundry bag after asking 10 times

like that the room has a refrigerator, that it has a pool, sauna and a gym

the wifi was awful always kicking out

pool and gym were closed

lighting in the parking lot

there is no room service

i enjoyed my stay tremendously and the pool was never too busy and could be enjoyed in the most simple setting

gym is from the last century

we used valet parking and that was efficient, however, there was not very much parking

no laundry facilities on site and no continental breakfast even though some websites indicate these

like a casino when you aren t in the smoking section

no frills are available, like breakfast, spa or pool but the rooms are clean, neat and comfortable and the

bathroom doors and walls visibly dirty says it s non-smoking but had unpleasant odor

room was non-smoking but stank of smoke....:(

staff and feeling of home and kitchen

i cooked in the room each meal, including breakfast

breakfast spread is very good.

breakfast was scaled way back, supposedly for covid, but did everything have to be disposable

a good range of breakfast options

breakfast was delicious

friendly staff, and bar area

both have c pap machine in the first room no outlets on wife s side, then the handicap room the bar in the

rooms were very accommodating, free continental breakfast in the morning was a nice bonus

excellent wifi, one of the more comfortable beds, cozy rooms

wifi too forever to connect. the hot water also took a long time to get hot.

lots of parking on the property

i did use room service for one meal and the service and food was good

then aware of the noise, they immediately moved our room, upgraded us to a suit, and waived our pet fee

shuttle bus

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

laundry washer and dryer was dirty

sauna was broken and very small laundry room

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

breakfast was cheap food but it always is at these type of hotels.

had a laundry room available

close to rail & buses not far from city centre laundry facilities

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

lost some point because of the laundry room

the laundry room is still out of service

also not being able to do laundry on site same day is a little annoying

very unfortunate for the price that the hotel does not offer any type of breakfast offerings or room service

the website showed a fireplace in the room' there was no fireplace in our room

donut bar for breakfast

appropriate restaurant availability and then no room service meant we needed to g out to eat

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

cleanliness, decent size room, guest laundry

pool was closed, which was the full reason i chose to stay 2 nights (so my family could swim

very clean and comfortable, nice kitchen area

the kitchen was amazing and had anything one would need to cook with

pool was cold and not appealing to swim in but the hot tub and sauna was great

wish pool had been open later so i could have gone for a swim after the concert i attended

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

we checked in with our dog and no one at the front desk mentioned the pet policy or tried to explain the rules

super friendly staff, amazing beds, awesome indoor pool.

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

and when it said spain thought it had a real spa with different things

it's dated, and parking can be inconvenient when the restaurant is open.

hotel, clean, cozy, friendly staff, parking and restaurant nearby, and what made us happy that was a hearty and

i liked that they were pet friendly and the night front deck lady was awesome.

spa bathroom should have shampoo/soap dispensers

bar has a crummy wine list and mediocre snacks

was traveling with my son and we were very disappointed that the pool was closed for repairs during our stay

it was great to be able to swim in the pool and enjoy the hot tub

they still did room service

room with little kitchen. it helped me to take care of kids.

the room is a 2 bedroom suite and is around 1200 square feet, including a full kitchen and 2 full baths

kitchen, living room & bedroom on different levels

i like the complimentary breakfast

everything, good location,room was spacious, bed was decently comfortable, the kitchen was sort of spacious

restaurant menu could have had a few more simple options, like kids foods

service was good and the gym was a nice bonus

the indoor pool and hot tub were fabulous

then the third visit, i asked for a late check out at noon

loved the hot hot tub and warm pool

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

drug dealers and addicts wander about and the parking lot is a scrapyard,as cars are broken into with no resistance

plenty of parking

location not that great, some shifty characters in parking lot at night

shower good. bed good. wifi good.

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

it is very dirty. the room smells like a bar where everyone is smoking cigarettes.

parking parking parking to xl center .

also my car was hit by another car in the parking lot

old and abused furnishings. strong smoking odor in non smoking room. towels stained.

the laundry facilities.

extra added prices after i was given a price for a pet friendly room and also the smelly room, dirty towels and

she explain about the swimming pools hours , i took the girls swimming the next day

very over charged and i also was charged a pet fee $50 at the propriety

the pool is sometimes out of order for maintenance but it s understandable.

my kids had a blast

we wanted to hit the jacuzzi after our massages but didn't realize it was in the gym and shared by the other

beautiful and serene, warm decor - has pool, restaurant, bar etc. pet friendly as well :)

location, excellent workout facility, and they served breakfast on site (extra charge), however very convenient

lots of easy parking

my room was almost a villa, across the parking lot from the main inn and the desk staffer walked me to the room

we especially loved the 24-hour availability of tea and coffee in the fireplaced living room

breakfast was quick grab but other than that everything was beyond our expectations would

but it s obviously more of a bed and breakfast than chain hotel

wifi was a bit iffy and video had to buffer frequently

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

early check in

poor wifi

proprietors were lovely and they allowed a late check out

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

having a laundry facility

no plastic plates to be able to bring breakfast to your room

location was perfect for our trip and wifi was good

the breakfast was different everyday which was so nice

the staff was so helpful and kind especially the kitchen lady who was always checking in on us

also we were in rm 720 by the laundry

the bar could be open later. a couple of waffel machines would be a nice touch to the breakfast!

pool was small, i wish it was bigger

the breakfast area was small for the amount of people that were there

the room should bigger. they charge me for a pet and didn't bring no animals there.

i loved the laundry facility as

front desk clerk laundry shuttle

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

this time we asked for a late check out which they happily gave us

i appreciated shuttle to and from the hotel

the pool and laundry facilities are a nice plus

staff, nice lobby with amenities/food and a market, an excellent option to park with free shuttle to the airport

would have loved free breakfast

free shuttle to the airport and convenient breakfast place

we were able to get a shuttle to and from the airport even at very early hours in the morning

thought the room was very clean and the option of room service was great

loved the convenience and the bar staff was fantastic!

friendly staff, spacious and comfortable room, and pet friendly

pool could be bigger to handle the people. but the property was nice overall.

staff were great we were allowed a late check out as we were attending a family funeral - no

has a laundry room

parking was terrible

breakfast is a nice concept for early morning travelers was a disappointment especially considering

also, maybe add a shuttle to the hartford amtrak station

jacuzzi and pool amazing

owner let me check in early and did my laundry for $5

i didn't understand the wifi

wifi and tv did not work, and there was no signal to even use data

the new bed and clean linens and carpet free wifi

they are pet friendly- they are not