laundry was clean, and reasonable. room was great bathroom shower curtain has to be fixed.

the pool was closed

located right off the highway. very convenient. graced with a late check out which is important!

the wifi in the rooms isn't very strong.

check-in, huge bed, plenty of seating area in the room, nice wifi

the dryer in guest laundry room was not working.

only reason i pick this hotel it was the pool for my kids

spacious room very clean walmart across the road -: wifi available only after registration in the hilton network

of the staff , rooms and all areas are kept clean swimming pool area was also very clean , pool itself was ideal

the breakfast was tasty especially the waffle machine

tv did not have many channels no laundry' room

no laundry room

no supplies smells like weed 24/7 breakfast was horrible food area was disgusting room was over laundry room

breakfast could be improved.

wi-fi and poor breakfast

no laundry service.

guest laundry

no pool which would have been amazing for the kids, parking was rediculously priced.

excellent staff and the pet rooms were great.

the room layout, furnishings and accessories were great. i also liked the gym.

guest laundry available, coffee provided all day breakfast available as well, i enjoyed the many seating

ordinary breakfast, the laundry is a little bit dirty.

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

clean and green interesting story and architecture quiet - nice view bar was comfortable easy parking

safe for a city location from the moment i parked my car in the well lit parking lot

there s also a 24/7 snack bar w self checkout

but nice amenities, restaurant was really good, gym was clean and modern, water refill stations for cold/sparkling

atmosphere, clean and green interesting story and architecture quiet - nice view bar was comfortable easy

customers can do laundry juat at 7 floor that's so thoughtful

onsite laundry is a great ammenity

handy on-site laundry facility

and spacious room, inviting and relaxing lobby, and convenient laundry facility

the fridge and microwave, not to mention ample desk space and coffee table - and the guest laundry

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

staff did not tell me about the laundry, which would have been useful

hotel manager thomas sullivan placed some gummie bears and snacks for my kids on the dresser when he heard we

spacious modern rooms, very clean, stylish bar area

restaurante and bar at hotel were not open but we could walk to plenty of options

the hallways were not air-conditioned and i was across the hall from the laundry room

staff was great, from check in to the bar tender, everyone was professional and friendly.

not safe with kids running around

was ice in the parking lot

pool area

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

nice pool, gym & laundry

i liked that there is a laundry room for guests, spa, pool and basketball courts

lots of parking

&no guest laundry

no room service; irregular laundry service

events like this, with kids of this age, would be better suited to a different hotel

at the front desk were awesome, very accomodating and went out of their way to grant me early check in

good gym, extra places to sit in the lobby and other floors

lobby was excellent (although there is no breakfast provided -- it's available to purchase via room service or

had trouble with the wifi, it just wasn t very good, i ended up using my data/hotspot most of the time

the hotel was also accommodating of our request for an early check in which was so appreciated

everything was clean, the room was well laid-out and provided free bottled water and free wifi

great size room the lobby, restaurant and bar area

excellent laundry facilities - fast dryer which saved us hours

the employees were very helpful. there was a self laundry, with provided detergent.

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

breakfast was wonderful

no breakfast

laundry room was adjacent to front desk

not all rooms have a microwave, so you need to use the one in the laundry

by diesel smoke noisy trucks, sketchy clientele in the parking lot pot smokers it

pet friendly

however there was parking available

they had a laundry room, which came in handy

only one washing machine in laundry room for the entire building

laundry, ice machine, and gym closed(water damage) or broken

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

laundry room

1 laundry area - with a small washer + small dryer

concerning the staff, the property, and facilities (room, pool, laundry room, fitness room

breakfast ran out of items

kitchenette with bar was really nice

wifi is slow

no laundry facilities

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

breakfast was okay, not great

location, very friendly and helpful staff. good gym.

room was great, it was a nice little bar in the lobby to have a glass of wine and the shower in the room was

laundry was always closed when we called

room i got first said no smoking but smelled like cigarettes and i had my kids but we got switched and the room

fighting in the parking lot

the room was not very clean, the bed had bugs, no wifi

breakfast was disappointing, no hot food other than waffles, out of raisin bran and yogurt which

the laundry room was a great addition

me room next to laundry room and did not change it for the next day

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

was very loud in our room we were right across from the laundry room and so close to the lobby that we could

had to go to the laundry room and pick them up ourselves

facility had guest laundry which was very helpful

the gym was horrible, it was moved next to the laundry room with a small flood style fan to circulate

good laundry room

breakfast options and laundry facilities

the laundry facilities were clean 2 reg washers & dryers

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

view of the parking lot

wifi connection worked very well and the breakfast is good

there spa was a cold jacuzzi in the pool room

pool and hot tub, but very restricted hours so not practical to visit/use unless you're staying

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

cleanliness, decent size room, guest laundry

wish there were more vegan breakfast choices and better lighting for makeup.

although we did not use the kitchen it would be fabulous for guests who are staying more than one night

breakfast was just ok

domewhete else that had breakfast and laundry

2nd night my key did not work and i had to hunt down staff hanging out in laundry room

one more, i went out for a few hours and i left the towels in a laundry bag by the door in hopes of getting

she said no towel and brought me to the laundry room where i was told there was no extra towels in the entire

the website it says breakfast and laundry

parking by door laundry right off highway

location, outside property with grills, laundry facilities

s , laundry ext

laundry room was broken, which was the 1 reason i booked the room

location. well maintained proprety. laundry facilities.

coin laundry

there was no pool or gym , unlike they advertised

there is a bar and restaurant open for dinner every night

no room service on sunday.

the plans to coat the parking lot was extremely poorly done an executed

nice onsite self-serve laundry

we loved rebecca at the front desk and mj in the kitchen service dept

covid restrictions for the pool are unnecessary and inconvenient

breakfast area a little small.

the breakfast was amazing

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

wifi didnt work, pool was closed, no bar.

i liked that it was pet friendly

gym clean well equipped

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

no dinner buffet. more onsite laundry machines.

no laundry bag available

breakfast was amazing and buffet style as of july 2021

i didn t like you need a time slot to go to pool. wasn t open to just go when you wanted to

andrew at the bar was very personable and delivered great service.

indoor pool, restaurant and bar, clean, quite and convenient

the swimming pool was clean and nice temperature, not too crowded. kids loved it!

kids loved the pool area

parking was ok

very good location and the laundry room and rooms with kitchenette are convenient

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

breakfast was great and the omelette bar was a nice touch

spacious rooms, nice fitness facility, pet friendly

hotel, very clean large rooms with small kitchenette in the unit nice location

liked the breakfast, the size of the room, the cleanliness of the bathroom, the ample parking, and the location

to get into parking lot and able to get our luggage onto a cart so we didn t have to make many trips in and

the breakfast is the best . the gym is great . the staff is very helpful at all times .

pool water seemed

wifi was hard to figure out

there is a laundry room in the facility which is very convenient to have

the only thing was the dryers in the laundry room, it did not dry the clothes.

the on site laundry is perfect if your traveling and the staff is always phenomenal with any need

advertising said all amenities breakfast and laundry service

home away from home kitchen laundry room clean beds are good.

booked a non smoking jacuzzi room for one night

room smelled like smoke even though we got a non smoking room

was not a coffee maker and they don't have food, that is in there ad they do not have food the fireplace in the

wifi didn t reach room appropriately.

really liked the room with the spa tub

i was doing laundry the other night and fell asleep

was amazing, empathetic and helpful, also easy to book an extended stay , clean, coffee 24/7 , laundry , vending

to extend our stay, they have made it effortless and allowed us to add more days, they also offer laundry, any

room was next to a self laundry and people washed and dried their clothes all night long

staff nice, breakfast great, location to highway and stores excellent, cleanliness 95% , laundry room nice

the dryer neverworked right in the laundry too few laundry facilities

people out front smoking pot

and excellent wifi services

the fridge and microwave in the room. the easy access from the parking lot.

no hot water, no channel guide, no functional wifi, creaky bed, etc.

laundry, friendly staff

that we weren t informed about how to access wifi when we checked in.

parking is weird doors could be replaced can hear people talking outside

the free breakfast consisted of bagels, donuts, coffee, and orange juice and was good enough for us to get a

no wifi

breakfast was very good

hotel room was not 7 star cleanliness.missed having cocktails because bar closed 30 min early.

both have c pap machine in the first room no outlets on wife s side, then the handicap room the bar in the

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely

gym didn't work no waffles horrible breakfast to go only and the dogs that

no laundry soap for sale in laundry room!

the guest laundry was not working

it was a lot of kids running around and all over the place.

they need more parking.

parking was free and the staff was very friendly

we had to wash our laundry and they had a coin service which we did not find at any other hotel we stayed at

the hotel had laundry as well, which was great after two weeks on the road

there was a laundry room alongside having a mini fridge and microwave in your room

they searched the room twice and went through the laundry by hand to help me find it

the location was great room was clean breakfast was ok.

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

i liked that i could do my laundry, the room was clean and up to date

parking is good but not as close to my room due to other guests

my special needs, always providing me with a room that is very easy to access from the parking area

we were allowed a late check out, which was a big help for my group

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

in parking lot

no parking for trailer

great the room was clean and comfortable woke ups in the morning to a nice bagel fruit and yogurt breakfast and

breakfast had a lot to offer and the location worked out very well for us!!

location, kitchener, laundry facilities and staff

the suite was perfect for a small family breakfast during the holidays

toilets too low, grab bar in shower incorrectly lovated

parking is plentiful

nit enough parking.

convenient, coin-op guest laundry

there was no parking spots when coming home in the evening

great breakfast

free parking and the breakfast had bacon

have gym and pool

location, laundry facility

plus because if vivid the pools weren t allowed to be used so i really appreciated that so the kids had

loved everything about it so big beautiful clean rooms the pool was great staff was great will be back again

the pool and gym is nice. breakfast was decent, nothing special but solid.

pool was open and the kids enjoyed using it

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

the bar closes 10pmud83dude15

that there was no continual breakfast. and kids were playing in the hallway.

a grab bar would have helped immensely

was cold -first room smelled of smoke -pet friendly means barking dogs and dogs running loose in hallway -booked

i loved the pool it keeps the kids entertained, the restaurant was perfect and how they have room

pool

the restaurant and bar is and continues to be our favorite thing to do besides the pool

were there for a conference and parking was tight but they had a shuttle for those who didn t get in the

nice facility with pool and decent gym

laundry room old and was surprised machines only took quarters- also very out-of-date

laundry facilities could have been in working condition

desk did not have quarters for change for the laundry

love tea and coffee service laundry is great

everything was great. parking was a challenge when there was an event

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

no solutions given as guest started laundry at 4 a

high traffic area, right next to the elevator and laundry room so it was very noisy

to highway and adequate parking for our truck and camper

although not used, nice to have available indoor pool , hot tub and gym

think the one night pet cleaning fee of $55 is very steep

a free breakfast would be nice .

not enough handicap parking and not close to entrance.

wish the breakfast came with our stay

expensive to do laundry but the machines all work and actually hold a large load of laundry

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

laundry on site

had to ask staff to clean the laundry room snd washer before i could use it

social service residents took up entire laundry for entire weekends

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

the only bad thing i have to say is that their laundry facilities were not working.

t know pool was close

but the room was spacious and practical, the staff was cheerful and helpful, the pool and gym were great