was very loud in our room we were right across from the laundry room and so close to the lobby that we could

the laundry room was a great addition

they were outside the hotel's laundry room and made it difficult to walk through the hallway and they were

had to go to the laundry room and pick them up ourselves

me room next to laundry room and did not change it for the next day

she said no towel and brought me to the laundry room where i was told there was no extra towels in the entire

2nd night my key did not work and i had to hunt down staff hanging out in laundry room

the laundry room is nice to have, but it would be great if there were more washers and dryers.

but they still have the big room but its empty free coffee only one washer and dryer in laundry room drier

one more, i went out for a few hours and i left the towels in a laundry bag by the door in hopes of getting

s , laundry ext

location. well maintained proprety. laundry facilities.

laundry room was broken, which was the 1 reason i booked the room

location, outside property with grills, laundry facilities

parking by door laundry right off highway

coin laundry

typical american breakfast. average quality.

appeared a towel bar had come down in our bathroom and the remaining holes freaked out my wife

room was great for my three kids

there was ample parking and valet service although we did not use that

nice onsite self-serve laundry

the breakfast was good.

breakfast was subpar. not a lot of hot food choices on the weekend. pool closed.

use anything in lobby due to a huge party when we checked in as well as no parking

loved the pool

laundry was always closed when we called

breakfast. also the door to my room stuck and i had to push it hard to open.

staff, location, room, fridge, bed, parking, very nice helpful staff

i like that they have smoking rooms, and big flat screen tv's

not very clean , bathroom out of towel rack not convenient ,placed almost out of rich ,breakfast non existent,

laundry was lost or stolen, nothing was done about it and then they lied when i opened a case with

no laundry facilities

closed to grocery / supermarket, very friendly staffs. very nice bar and breakfast.

the pool still isn t open

the breakfast was a lovely surprise with the lobby bar also

concerning the staff, the property, and facilities (room, pool, laundry room, fitness room

1 laundry area - with a small washer + small dryer

clean, breakfast, wifi, great room

only four clothes hangers. no grab bar in shower.

breakfast was great with many options,three staff was great at keeping everything stocked

laundry room

they had a laundry room, which came in handy

only one washing machine in laundry room for the entire building

laundry, ice machine, and gym closed(water damage) or broken

i enjoyed everything about the property-its location, facilities, laundry room, and breakfast.

not all rooms have a microwave, so you need to use the one in the laundry

laundry room was adjacent to front desk

wifi was good most of the tme depending on which room very private

with lots of diesel, smoking all kinds of noise from the reefers shaky client telling the parking lot who hang

by a noisy truckstop, full diesel, smoke and sketchy clienteles smoke cigarettes in the parking lot and marijuana

good laundry room

the laundry facilities were clean 2 reg washers & dryers

breakfast options and laundry facilities

the gym was horrible, it was moved next to the laundry room with a small flood style fan to circulate

having a laundry room is a plus when traveling

i liked that there is a laundry room for guests, spa, pool and basketball courts

laundry (washer & dryer) were available for use taking 30 minutes per cycle, required quarters ($1

the towels and linens were actually clean smelling good and fresh, not stale like old laundry or smoke

nice pool, gym & laundry

very big rooms with a functional kitchen, good amenities, great breakfast and a nice swimming pool

the hallways were not air-conditioned and i was across the hall from the laundry room

parking was a bit of a task but it wasn't an issue.

staff were helpful. it was clean and comfortable. good gym. clothes washing machine available.

the lady in the breakfast bar wasn t helpful and she wasn t kind either

construction going on in the front drive/parking area

there was a laundry room alongside having a mini fridge and microwave in your room

the hotel had laundry as well, which was great after two weeks on the road

they searched the room twice and went through the laundry by hand to help me find it

we had to wash our laundry and they had a coin service which we did not find at any other hotel we stayed at

breakfast

the guest laundry was not working

no laundry soap for sale in laundry room!

the location is excellent. i stayed here before during the summer because of the outdoor pool

i had mentioned that me and my husband were here on a little getaway for our anniversary, no kids

the amenities including both indoor and outdoor pools, free internet, and plenty of free, on-site parking

laundry facilities was clean

advertising said all amenities breakfast and laundry service

the only thing was the dryers in the laundry room, it did not dry the clothes.

the initial room i was given was a bit noisy due to being very close to the back entrance and laundry room

it smells like marijuana the dryers for laundry don't work

very good location and the laundry room and rooms with kitchenette are convenient

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

continental breakfast

on the premises (chilis too, and sadly enough, was just as good as the horn) oh, and the pool room get some

i wish the pool was open later and the breakfast was longer

clen friendly staff and a reopened pool

parking was close to hotel & parkway

just a short time at the pool and not breakfast

when we got back from the wedding we attended, there were no parking spots at all, had to park in the fire lane

kids playing hockey in hall until 945 on first night

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

plus wifi not working

wifi didnt work, pool was closed, no bar.

the free wifi and complimentary coffee in the room was also another plus

no laundry bag available

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

no dinner buffet. more onsite laundry machines.

friendly staff, kids loved the pool and plenty of dinner options close by

very clean and the free breakfast is awesome.

the dryer in guest laundry room was not working.

the staff clean fitness room kids had fun food was good comfort

only reason i pick this hotel it was the pool for my kids

disposable plates and forks at breakfast. this cannot be the standard in 2022.

recommend it very much the receptionists were very kind the whole room was very nice and the pool was very clean

laundry was clean, and reasonable. room was great bathroom shower curtain has to be fixed.

elliptical; pool closed a whole day for cleaning; no towels kept in gym or pool area, had to go to front desk

the gym needs an elliptical

breakfast was awesome

cleanliness of room, daily breakfast and good customer service.

no supplies smells like weed 24/7 breakfast was horrible food area was disgusting room was over laundry room

tv did not have many channels no laundry' room

no laundry room

seems a little seedy, though i did not feel unsafe in the well-lit parking lot

wi-fi and poor breakfast

guest laundry

no laundry service.

but worst thing is the junkies and homeless that doround the hotel i guess the food kitchen on the same block

nice rooms, nice gym and a really nice atmosphere overall

great hotel gym and the location is walking distance to everything

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

ordinary breakfast, the laundry is a little bit dirty.

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

elevators were broken for awhile, but the worst part was the over-powering laundry smells (fabric softener

guest laundry available, coffee provided all day breakfast available as well, i enjoyed the many seating

staff did not tell me about the laundry, which would have been useful

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

shower room is nice, having small kitchen is so convenient for us

minimally-designed and humungous rooms with a kitchenette

and the gym was really clean and well-equipped

the fridge and microwave, not to mention ample desk space and coffee table - and the guest laundry

was a guest laundry which was useful

and i loved having access to a guest laundry

customers can do laundry juat at 7 floor that's so thoughtful

handy on-site laundry facility

there s also a 24/7 snack bar w self checkout

we had drinks at the bar which were very good

parking was great as well as the location

parking next to a highway is exposed and i was concerned with security.

easy parking, lovely staff, very comfortable

wifi code failed in the morning - we were told

location, staff, comfortable, clean, modern,.pet friendly.

the study is very attractive, the staff is welcoming, and the bar and restaurant are very good.

location, bar atmosphere, food, pet friendly.

it has a great bar and a very nice reading place

&no guest laundry

no room service; irregular laundry service

also, kids on a prank set off the fire alarm at midnight

no room service; irregular laundry service

as per covid no bar or resturant available .

the employees were very helpful. there was a self laundry, with provided detergent.

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

excellent laundry facilities - fast dryer which saved us hours

i totally loved the starbucks breakfast offered by the hotel

breakfast was wonderful

- how come they don t have laundry room in the property

no laundry facilities on site

nice plenty of parking

wifi was awful

clean and well fitted, and breakfast included, and housekeeping service.

the buffet breakfast was served at the restaurant and was delicious

would have liked a yogurt or fruit option for breakfast as well as a toaster for the bagels

the breakfast that was included with the room was generous and delicious

in the part of the building we were in, you basically have to go outside to get to the pool

the fact the restraunt bar was closed during my stay,and no fridge in room rates

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

gym was closed. random people at breakfast.

parking lot is okay for parking but the property sign says they aren't liable if your car gets

requested another room it was nice and clean but had an issue with the tv wasn't connected to wifi during my

breakfast included in the stay was eggcellent

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

cleanliness, decent size room, guest laundry

front entrance isn't very clear upon entry into parking lot

i didn't like the fact that i had to pay 100.00 dollars for my pet until i got to the hotel.

breakfast was just ok

the dryer neverworked right in the laundry too few laundry facilities

(my room was non-smoking

entire building smelled like stale cigarettes however, the non-smoking room didn't

on the parking lot

place was really in disrepair, the parking lot had cars filled with things as if they were storage units, the

excellent wifi, one of the more comfortable beds, cozy rooms

the breakfast is mediocre we miss the bar and restaurant

breakfast was very good

breakfast bar was great the bacon, home fries and waffles were all great even the peach drink

hotel room was not 7 star cleanliness.missed having cocktails because bar closed 30 min early.

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

there are certain areas that can be a bit more clean like the corners of the flooring on the carpet and one hall

i went down and asked the manager if the room had been a pet room and was told no

staff was so friendly and helpful. breakfast was hot and fresh at all times.

there was a refrigerator as well as wifi

there is a great bar and an outside restaurant with really good food

loved the location next to the harbour and ferries, our room, good wifi connection, easy parking, the delicious

the spa shower was amazing

no fireplace

they are doing renovations so the dining room and kitchen were closed for the entire time

the room was huge fast check in kids loved the pool it was clean

my early check in request was grantec

we were on the first floor and i thought maybe it had been a pet friendly room

their wifi never work in all the rooms. the pool was occupied by a school so it gets crowded!!

access to wifi, great air conditioner, and comfortable beds

the carpet had so many stains and the bedding was also stained

was a lot of typical hotel breakfast options

pet cleaning fee is $55 for one dog, which i think is way too high

I stayed 3 days. rooms are very clean pool is also clean and awesome.

not enough handicap parking and not close to entrance.

only one bar of soap which had to be moved back and forth between sink and shower

the pool is very nice especially if it's raining out

bartender was lovely and friendly as were the restaurant and spa workers

quiet hotel,pool was very clean

also very, very weak wifi

location, kitchener, laundry facilities and staff

high pet fee of $70

we especially appreciated and enjoyed the complimentary warm breakfast with the wonderful options

clean, great location, helpful staff, free wifi, free parking, pet friendly, and an awesome free hot breakfast

clean, the kitchen has everything one can need, the rooms are big and the bed comfortable

convenient, coin-op guest laundry

free parking and the breakfast had bacon

breakfast was better than expected from a few breakfast hotel

very friendly staff, good breakfast.

had to pay for parking.

location, laundry facility

free wifi

room was large, clean, the lobby gym and pool area were very clean

clean, friendly, room service was on point and quiet

it was clean and well lit with ample parking.

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

there were kids running in the halls banging on doors

called before arrival to request early check in

that there was no continual breakfast. and kids were playing in the hallway.

bar had draft beer assortment along with bottled