the laundry carts were in the way of the doors

that the pool was closed for maintenance

gym exercise bike was broken

breakfast was great. pool was a great addition to our stay.

the cable tv was not good. a lot of channels were not working and wifi kept going in and out

clean facilities, free breakfast, and the vending machines and laundry facilities are very

hotel smells really good, affordable laundry that works great

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

they have a laundry and machines are reasonably priced

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the only bad thing i have to say is that their laundry facilities were not working.

was very friendly it was my 6 yr olds little pool party and the gentleman at the desk brought the kids warm

i love my stay with kids we enjoy are self

i like that there was a guest laundry facility on site

bedroom love it can have my dog he loves all the company they have a dog park in the back good parking walmart

the shower water was so noisy i couldn’t wash my kids

pet friendly

be residence for some, kids unattended/running in hallways

pool not in service.

parking in front can be challenge at night, there are some parking available in the back but

no free breakfast for the kids.

location, pool, close to shopping and several dining options. nice, cleam and quiet rooms.

good location and breakfast. comfortable room, good parking. good rate.

had an exercise room and a laundry room to use also

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

close parking

the hotel is not truly pet friendly as described. the linens were all stained.

there is no much time fir breakfast

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

bar staff friendly and king

beautiful hotel, comfy beds and a good breakfast

the breakfast was okay

the gym had 3 machines not working

however if you choose to do laundry the hotel does not provide required change to use their

it wasn t too bad of a smell for a smoking room

other people kept interrupting my sleep and kids yelling hitting doors walls

i m glad i could find thy place to stay with my pet

parking

laundry on site

had to ask staff to clean the laundry room snd washer before i could use it

social service residents took up entire laundry for entire weekends

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

expensive to do laundry but the machines all work and actually hold a large load of laundry

room clean, like guest laundry, staff friendly

complementary breakfast & the times that the pool was open

very comfortable room , a big bad and nice shower ' free parking

no parking at night, there was trucks and trailers parked horizontally that took up 3-5 parking spaces

easy parking/location...clean beds.

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

well equipped kitchen. spacious room.

the fireplace is used at night

breakfast was good, but very crowded

laundry room old and was surprised machines only took quarters- also very out-of-date

laundry facilities could have been in working condition

love tea and coffee service laundry is great

desk did not have quarters for change for the laundry

the building in the parking lot was numerous utility trucks taking up a majority of the parking spaces in the

laundry room was not well maintained

laundry could have opened earlier

the property had a laundry facility

the laundry facility was very good too

the front window to the parking lot had 3 long cracks that had been

the bed and the carpet are comfortably luxurious. ample amount of parking. relatively quiet.

there was ample parking, lobby is pretty nice and clean. room is spacious.

restaurant / bar closed

kids playing in the parking lot and trash/dog poop all over the property

pet friendly and amenities offered

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

loved the laundry facilities and room

only laundry was broken but accepted money

no salsa on the continental breakfast

only thing i would say is you should offer salsa at the continental breakfast everything else was

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

location, staff was great! breakfast is always good!

i was there with my family including yound kids and i ensured that they weren't loud

nice facility, clean room, good workout room and a pool. pretty good breakfast.

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

breakfast is good very clean

wish i knew in advance that the pool was closed before booking

the staff wasn't as friendly especially at night and location be careful i drove in someone parking lot in a

didn't realize i booked a room with one king bed and we are a family of two adults and two kids

looked like the laundry just got done

place smell bad and other guest were loud.... laundry is not clean

there were laundry machines

(it is one of the few motels that do accept pets, though

wifi was very bad

lighting in the parking lot

for instance the bath towel bar was slightly loose

there is no room service

ordered room service one night and the food was delicious

nice room & bathroom. good pool. great location.

kids looked forward to this and wasn't super fun

breakfast was delish, evening food was great too

convenient to highway,easy to park,pet friendly

fitness room is open and limited to 2 ppl at a time

i booked two rooms for my husband, myself and the kids

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

was no reliable wifi connection

i was not aware breakfast was not being served. so a little disappointed.

only downfall was no pool, restaurant and bar close at 1030 on a saturday night.

no laundry facilities on site and no continental breakfast even though some websites indicate these

big room. good parking. location was great. service was great.

like a casino when you aren t in the smoking section

good location, free parking, very spacious rooms

complementary parking

laundry room exceptionally clean

one washing machine out of order in laundry room

we also used the laundry room, which was very convenient and efficient

the room service attendants were very friendly in passing

pool was super cloudy ....

terrible noise from laundry till 12:39 p

there was a laundry facility onsite which was convenient

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

kitchen and laundry facilities

pool breakfast

suggest that move the ice machines on first floor out to make it a laundry room

laundry bag or pad and pen in the room

they have laundry onsite, we didn't need it this weekend, but that's good to know

so i just walked to the laundry/room service room and grab towels

laundry bag or pad and pen in the room

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

could have used a third pillow and an iron in the laundry room .

vending machine along with ice and laundry

paid laundry

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

they wont give you a laundry bag after asking 10 times

were charged for a pet fee when in fact we did not have a pet, we were a family of 3 and out of the 3 families

in breakfast if can replace egg and ham with just egg

room was stinking, moldy carpet, moldy bathroom and dusty

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

clean and spacious, free parking, wifi and breakfast, pool, hot tub and gym. competitie price

breakfasts were stocked and service was

pet friendly and easy parking

the food bar soso

location. bar food was good value

i think the bistro was falsely advertised along with the pool

comfy bed and room. great location. free parking.

) pool area was very small

no solutions given as guest started laundry at 4 a

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

high traffic area, right next to the elevator and laundry room so it was very noisy

terrifying my kids

the bar closes 10pmud83dude15

air conditioning in the gym was not too good

that there was no continual breakfast. and kids were playing in the hallway.

carpets were clean, the gym was newly renovated and nice; it felt clean

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

convenient, coin-op guest laundry

manager, assistant general manager, staff in the breakfast room, and staff is housekeeping all provided world

breakfast ,friendly staff, early check in, location to destination

staff/ breakfast/ location

breakfast was better than expected from a few breakfast hotel

location, kitchener, laundry facilities and staff

from the front desk to the ladies working breakfast, they were all great

i didn t like that the pool wasn t open but i or anyone else can help that due to covid-19

high pet fee of $70

the pool needs to be a bit cleaner

bugs, laundry was dingy, called about a bug being in bed

ud83dudc4f ud83dudc4d front desk and bar staff members were very friendly and helpful

facilities pool and gym was safe

much that can be done but it s a long walk from the parking lot to the front desk with multiple bags and

was pretty good no complaints about the hotel, it was clean, easy to get to and had lots of parking

location, laundry facility

too loud. mechanical noises, kids screaming

staff is always professional, the comfortable bed, loved the heated pool and the delicious breakfast

the place is very clean and modern. the salt water pool is great.

cheapest you can buy from walmart room was bad with seeds of fruit remaining from previous guests wifi is very

was good, hotel is spotless as it was opened only this spring, nice staff, great warm pool and hot tub at the

parking garage was nice but no surveillance made me very uneasy

clean, comfortable, welcoming staff, easy parking. bar & restaurant has amazing food and drinks.

maybe breakfast.. fresh fruit? not bad though.

pool in other building..

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

and of course there were other people there but i was the only one to have a complaint that my kids were too

everything was clean the kids loved the pool

liked the location, the warm pool, the size of our room, quiet at night, breakfast was great

and the wifi was spotty to non-existent within the building

i had very spotty wifi connection and the tv did not work

pretty, comfortable, clean and pet friendly!

cleanliness, room , free breakfast

clean, quiet, easy access, plenty of parking, central location...

sauna was broken and very small laundry room

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

laundry washer and dryer was dirty

the amount of snow still in the parking lot limiting the number of available parking.

we had a great server at the bar who was on his first shift ever

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was

kids were partying all night and the staff wasn't very responsive in fact they knocked on my door

it was clean. had a pool. had a small bar in the nice, up to date lobby.

comfort (loveseat), safe and secure parking and neighborhood .

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

so just the bathroom was my main pet-peeve and also the carpet

the suites, parking, space, environment

too bad there s not an indoor pool/hot tub

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

i liked that i could do my laundry, the room was clean and up to date

wifi was poor. kept losing connection.

wifi was not very strong

parking spots were limited

the pool was nice though

friendly bar also

clean, pool, beautiful, rooms, attention

bar has a crummy wine list and mediocre snacks

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their

also not being able to do laundry on site same day is a little annoying

great location, friendly staff, nice gym

the bar and restaurant were both closed and there is no room service

they didn't give us one of the king deluxe rooms with fireplace

they closed the bar down at 1130

the laundry room is still out of service

close to rail & buses not far from city centre laundry facilities

had a laundry room available

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

lost some point because of the laundry room

room service , room smelled like feet no dish liquid to clean with only dishwasher soap front desk

from the front desk staff, to the housekeeping staff, to the amazing woman who set up the breakfast buffet and

the loft was like a separate bedroom and it had a full size kitchen

only thing that went wrong was breakfast every thing was lukewarm and only one staff person working that day

i like the complimentary breakfast

free parking, laundry, and a bar attached to it!

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

the breakfast was first rate!

comfortable bed, spacious room, lots of free parking

everything was easy to access from the swimming pool to the gym

why charge for the breakfast when it should be free for all guest that stays at the hotel.

the gym equipment is out of date and does not work probably

we checked in with our dog and no one at the front desk mentioned the pet policy or tried to explain the rules

the pool and work out room amongst the option to use the computers and the bar

not really a complaint but the food at the bar ended at 11pm which doesn't help people that want to have drinks

laundry close to my room

friendly staff, breakfast buffet, laundry

other than the laundry facilities and the ability to get some breakfast, it's a miss

laundry on site

bed was comfy and wifi worked

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

they didn't have breakfast or a gym

more breakfast choices. soy milk for non milk drinker,

said breakfast online but there was none

missed breakfast because it ends at 9am. not even any coffee in lobby.

the dryer in the guest laundry room tore 4 of my

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

hallways had a lot of dirty laundry all over floors

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

had to call and ask for the wifi password and told us to come to the front he wasn t giving it thru the phone

smell of cigarette smoke although i requested for a non-smoking room

we were there for a concert and were able to enjoy the free parking with our room and walk to and from the

booked a non smoking room but we're given a smoking room and the smell was unbearable, windows didn't open so

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

for a room that was supposedly no smoking and no pets that's what it smelled like

the door handle to the room broke when opening the door, no wifi no tv

a group of men in the parking lot were jacking up cars and working on them, right outside motel windows

parking parking parking to xl center .

facilities were above average, except gym

rooms with uncomfortable beds, was told there was no wifi

from kids playing football in the stairway,and running up and down the stairs

the view is to the parking

wide parking lots, green

breakfast was delicious

location, breakfast, cleaniness

rooms were very accommodating, free continental breakfast in the morning was a nice bonus

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely

the bar and restaurant are open only wed to sunday. i was there on a tuesday night.

the dryer neverworked right in the laundry too few laundry facilities

on the parking lot

large room, good working desk, clean bathroom, good parking.

the fridge and microwave in the room. the easy access from the parking lot.

(my room was non-smoking

breakfast spread is very good.

breakfast was a highlight.

the staff. and breakfast was delicious! thank you

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

i cooked in the room each meal, including breakfast

laundry room was clean

laundry facilities

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

they have laundry room

staff is friendly and helpful the gym is small but for a short stay more than adequate

unkept lady sleeping in laundry room

no laundry room

was fine, room comfortable but you must offer some non-pet rooms

the air conditioner unit made a noise started at night too bad the pool was not in use

it was very clean and professional wonderful continental breakfast

cleanliness, decent size room, guest laundry

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

front entrance isn't very clear upon entry into parking lot

very clean, staff friendly, breakfast good, room was great

i didn't like the fact that i had to pay 100.00 dollars for my pet until i got to the hotel.

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

breakfast was nice and hot. quite and relaxing

the pool was overrun with kids not being supervised

they gym did not have hand sanitizer or water

extremely relaxing bed amazing pool stunning loved it

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

towel bar out of wall

the pool was closed

parking wasn't great

only complaint is that their wifi is dodgey

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

a simple grab bar would be a great idea when getting in and out of the shower tub

the breakfast was great the atmosphere was so inviting and peaceful wry comfy

pool area could use some touch up

then the third visit, i asked for a late check out at noon

friendly helpful staff. excellent breakfast and surprise of happy hour

staff was very helpful and accommodating. very family friendly. pool facility was great.

great location, breakfast, wifi

breakfast was good and adequate

slow check-in noisey from soccer kids sparse amenities

the hallway outside was squishy wet (from the laundry room)

the room had a slight tinge of dirty laundry on a hot summer day

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

once we brought piled up used towels to hotel laundry

the kitchen garbage wasn't taken out from the previous guests that were there before us.

having a laundry facility

the deep end in the pool needs to be cleaned, floor was dirty & had an odor, was only able to stay on the 3ft

the 2 level bedrooms plus having 2 bathrooms was the best and the complete kitchen ?

the pool was closed!

friendly accommodating staff and kids loved the pool

the location and friendless and the pool area

we did pick a bad day since there was a bus of kids for playing sports so didn t get to use it

indoor pool, coffee in room, nice size bathroom.

the whirlpool in our room, as well as the hot tub in the pool area.

she was very nice and accommodating when we needed a late check out.

the room was amazing - a suite really. breakfast was likewise above expectations.

only thing i didn t like was that the pool and patio closed at nine it should ve been a little later, but

very clean considering it is pet friendly

dollar dog fee hotel said pet friendly but did not say the charge per animal is 100 dollars that is very expensive

suite allowed for 2 separate bedrooms. full kitchen was nice.

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

only thing that was negative was that the fireplace in the parlor was not working

breakfast was yummy and the staff was really nice

outdoor facilities, we took advantage of the privileges at the sister property (tennis and indoor pool)

good continental breakfast selection by a warm fireplace

also we were in rm 720 by the laundry

this is a pet friendly hotel, which i did not realize, and the dog next door bark continually

the family really enjoyed the fire table/bar out back

i think there should be pet free rooms for those of us who have allergies.

kitchen was great with table, bench, chair and nice large window

i loved the laundry facility as

front desk clerk laundry shuttle

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

not clean. property is dated. lots of kids running around unsupervised.

managed to get an early check in

the pool and laundry facilities are a nice plus

the shuttle from airport was not available when we arrived

they also had yard games for the kids to play

we did like the location it was very convenient did not have breakfast

the kids loved the pool we loved that we chosen this hotel

thought the room was very clean and the option of room service was great

clean fitness center and swimming pool

like bleach, there were people sleeping in their cars in the parking lot

had a drink in the bar, but ordered room service later

friendly staff, spacious and comfortable room, and pet friendly

early check in

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

proprietors were lovely and they allowed a late check out

poor wifi

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

has a laundry room

would have been better off driving from home at 1am and parking in the garage at the airport

not much. next to a bbq place i guess. good gym and pool

definitely made the best of the indoor pool & hot tub

they shuttled us to and from the airport and to and from the car rental agency