the property had a laundry facility

the laundry facility was very good too

laundry could have opened earlier

laundry room was not well maintained

time different room itchy itchy bed and sheets couldnt sleep, someone was in front outside smoking weed, sink

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

loved the laundry facilities and room

only laundry was broken but accepted money

no salsa on the continental breakfast

only thing i would say is you should offer salsa at the continental breakfast everything else was

however if you choose to do laundry the hotel does not provide required change to use their

no wifi

the ppl next to me and asked for another room they were just loud and screaming they had little kids

no refrigerater,poor late parking

other people kept interrupting my sleep and kids yelling hitting doors walls

room clean, like guest laundry, staff friendly

apparently, only some room types come with free wifi

the rooms were very clean and neat , nice pool area, nice hallways, free parking, nice staff..

the breakfast was good

only thing might be parking was full.

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the laundry on the same floor

the pool was open , plenty of breakfast options

kitchen supplies like mixing bowls were lacking

gym.

pool was closed the lights in the parking lot were not working breakfast could have been a bit

pool was closed but i understand why

morning coffee was a nice treat. bed was super comfortable. hotel bar and restaurant is great.

liked parking on premises that was free

location, room, late check out possible

we enjoyed the clean pet friendly room and the nice grounds

they raised their pet fee to $75

restaurant & bar was super expensive.

was a bit bland and expensive for 2 adults 3 kids

pool was nice for the kids.

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

official especially the management they were always fair they work with you with payment onsite laundry cool

could have used a third pillow and an iron in the laundry room .

-paid/laundry and vending room

paid laundry

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

room was stinking, moldy carpet, moldy bathroom and dusty

convenient, clean, descent breakfast options and great customer service.

pet friendly

laundry bag or pad and pen in the room

they have laundry onsite, we didn't need it this weekend, but that's good to know

suggest that move the ice machines on first floor out to make it a laundry room

so i just walked to the laundry/room service room and grab towels

laundry bag or pad and pen in the room

kitchen and laundry facilities

terrible noise from laundry till 12:39 p

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

there was a laundry facility onsite which was convenient

like thelocation,price,service and great amenities (free breakfast,internet,,parking and they are pet friendly

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

nice size rooms friendly staff and free parking

clean and spacious, free parking, wifi and breakfast, pool, hot tub and gym. competitie price

use the microwave to heat up bags for my back so it was very inconvenient to have to go into the kitchen to heat

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

laundry washer and dryer was dirty

sauna was broken and very small laundry room

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

the amount of snow still in the parking lot limiting the number of available parking.

the bar next door

i loved the pool. the rooms were clean and the bed was very comfortable.

the parking was

staff members disrespected me in front of my kids swearing knocking on the door very rude never

the swimming pool was open during this corona virus felt good getting in a pool for the summer!

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

the pool was warm perfect for the kids

everything was clean the kids loved the pool

pool was fun with the kids

i like that there was a guest laundry facility on site

the room above us had kids running and jumping of all hours of the night even during the day

bed was super comfortable, great wifi,

the room above us had kids running and jumping of all hours of the night even during the day

roaches in the kitchen and living room

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

really no complaints it had a refrigerator microwave and coffee maker in the room and breakfast was

was good except for the breakfast

good customer service clean room, clean towels, and clean bed linens :) parking breakfast started early

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

hotel has free parking, the staff was very nice and our room was great

power was continuously going out which made it a huge inconvenience due to wifi and charging our necessities

00 parking charge - not a surprise, it was clearly noted - for a hotel not in a city but in the

they have a couch with a pull out bed so convenient if you are traveling with kids

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

my kids enjoy the pool, restaurant had live music and ok food.

i wish the hours breakfast was available were until late morning

with two kids, one of whom is still in diapers, we needed house keeping daily

my kids enjoy the pool, restaurant had live music and ok food.

very different-this should just be included in the room fee the facility fee was for use of the gym and breakfast

we reserved this place specifically for the location and the pool for the kids

barely getting any signal of wifi

the most pet friendly hotel

cleanliness, room , free breakfast

would have liked breakfast included with my stay but the prices were reasonable and my kids and i had a wonderful

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was

later they held the pool open 15 extra minutes, bless their heart so i could relax after a 5

the bar staff was awesome and the front desk clerk was the best

was amazing , building is so clean and fresh , the pool and hot tub are warm and not at freezing temperatures

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

to add: very clean room with kitchenette, pleasant staff and great amenities

loud noises in parking lot

complementary breakfast thumbs up

the laundry carts were in the way of the doors

only that the pool was being maintenanced and wasn't open

staff , quick service and decent breakfast

the spa / fireplace

the wifi worked ok when i tried

also our room service order was wrong, but i was too tired to correct it

hotel bar opened late and starbucks.

well located. great room service. comfortable surroundings.

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

location was good for new years activities. pool was great for the kids. room was comfortable.

also not being able to do laundry on site same day is a little annoying

the style of the hotel was lovely, and the gym was spacious and clean

and it is decorated magnificently i would highly recommend this hotel and hope they get their bar and restaurant

small breakfast, no room service

chosen bedroom did not have a fireplace in it

lost some point because of the laundry room

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

close to rail & buses not far from city centre laundry facilities

had a laundry room available

the laundry room is still out of service

hotel smells really good, affordable laundry that works great

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

they have a laundry and machines are reasonably priced

clean facilities, free breakfast, and the vending machines and laundry facilities are very

kitchen, living room & bedroom on different levels

room service , room smelled like feet no dish liquid to clean with only dishwasher soap front desk

room with little kitchen. it helped me to take care of kids.

breakfast could be a bit more imaginative but was fine, overall

only thing that went wrong was breakfast every thing was lukewarm and only one staff person working that day

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

s a nice looking hotel restaurant and bar were really nice bathroom is really clean, maintenance was

pool jacuzzi gym

the bed was comfy! there were food samples in the lobby area. bar was great!

location, gym, and pool

free parking, laundry, and a bar attached to it!

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

gym was down due to remodeling, so that was unfortunate

bed, good ac, breakfast and pedestrian bridge to park where dragon boat festival was held

staff was very friendly, wifi worked with no issues and breakfast in particular was very good

the only bad thing i have to say is that their laundry facilities were not working.

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

great breakfast, lots of varieties to choose from

i liked the comfortable room and fridge and microwave. the pool was great for the kids and i.

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

location not that great, some shifty characters in parking lot at night

the personnel kinder (i wasn't informed as usual about check out time, when is breakfast, what's wifi

had to call and ask for the wifi password and told us to come to the front he wasn t giving it thru the phone

shower good. bed good. wifi good.

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there

the breakfast wasn't even worth going too

said breakfast online but there was none

they didn't have breakfast or a gym

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

it is very dirty. the room smells like a bar where everyone is smoking cigarettes.

i did ask for a non smoking room

also my car was hit by another car in the parking lot

past 8pm, everything starts to smell like weed from people smoking in the stairwells

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

hallways had a lot of dirty laundry all over floors

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

room was very clean, breakfast area was spotless, food was great

noisy. could hear people in other rooms. kids running hallways early

location, staff was great! breakfast is always good!

there were laundry machines

looked like the laundry just got done

place smell bad and other guest were loud.... laundry is not clean

the price of the room. the no pet fee was great. walking distance to eateries. great dog area.

had to pay for wifi only couple of t.v channels ice machine very far

hard to find on gps. parking not clear.

i ended up getting wipes from the hotel gym to wipe down the sticky dresser tops and get the hair out of the

they have a nice bar and the breakfast wasn't bad at all

covid, kitchen, bar, pool, fitness center not open

the gym was pretty good and well kept

would have been nice to have a breakfast area set up in the main hotel.

wifi was not working half the time

perfect for a family with young kids who need big space to run around

from kids playing football in the stairway,and running up and down the stairs

so no bath if you have small kids

bugs, laundry was dingy, called about a bug being in bed

was incorrect they helped straighten out my reservation - the hotel had a great gym and pool facilities - the

the gym & pool were a plus

amenities (pool, hot tub, fitness center) and friendly staff

the pool was nice and much time was spent there

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

t like, the no one tell me anything about charging for the parking also taking a few deposit not

family down the hall with unruly kids tuning up and down the hall hollering.

wish breakfast was included in the rate.

the price the breakfast was sufficient

am a rewards member, but it wasn t told to me upon check in that i would have to pay for parking in the garage

spacious room and all the amenities both at the gym, nice breakfast and the room were all throughly enjoyed

we were also very happy to learn we had free access to a parking garage with direct access to elevators that

too), you can t pay for those chargers in the garage)) but, you have charging stations on a parking lot

we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

laundry room exceptionally clean

easy to find, safe, ample parking

our room was extremely roomy and comfortable. breakfast was delicious.

laundry on site

expensive to do laundry but the machines all work and actually hold a large load of laundry

had to ask staff to clean the laundry room snd washer before i could use it

social service residents took up entire laundry for entire weekends

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

fitness room is open and limited to 2 ppl at a time

kitchenette was awesome, and the room was very spacious and clean

rented this room just to use the pool and have a little family fun and the pool was great

kids allowed alone in pool

had a large burn hole in the coffee table, gas fireplace didnt work

everything was good, the view and missing breakfast were minor.

breakfast spread is very good.

a good range of breakfast options

was very disappointed that the breakfast was not served by 8am

the staff. and breakfast was delicious! thank you

laundry facilities could have been in working condition

love tea and coffee service laundry is great

desk did not have quarters for change for the laundry

laundry room old and was surprised machines only took quarters- also very out-of-date

friendly, helpful front desk staff helped with directions to a sports bar and a grocery

no laundry facilities on site and no continental breakfast even though some websites indicate these

bathroom doors and walls visibly dirty says it s non-smoking but had unpleasant odor

room was non-smoking but stank of smoke....:(

no wifi

parking was next to entrance and manager did help with bags

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

right beside the bed, the bed was comfortable not to soft nor to hard, my 16 year old enjoyed the gym open 24

well appointed rooms. good breakfast

everything was clean the rooms were nice and presentable pool was great for small kids.

people hanging out in the parking lot drinking hard liquor.

no solutions given as guest started laundry at 4 a

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

high traffic area, right next to the elevator and laundry room so it was very noisy

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

super busy so hard to find parking

having a laundry facility

room was really nice/ pool was just right

kids running above us all night

the gym was out of order and the basketball court that show in the picture is not there

friendly accommodating staff and kids loved the pool

pool

the pool and jacuzzi were both clean and well maintained

kids running and yelling in hallway saturday night until 12am!

slow check-in noisey from soccer kids sparse amenities

was our pet and not telling us anything all night and allowing us sleep in the room with 3 kids

the room had a slight tinge of dirty laundry on a hot summer day

the hallway outside was squishy wet (from the laundry room)

once we brought piled up used towels to hotel laundry

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

the hotel is right off the highway in a convenient location with plenty of parking.

then the third visit, i asked for a late check out at noon

was clean and comfortable and the food in twiggs (the bar restaurant upstairs) was terrific

restaurant menu could have had a few more simple options, like kids foods

lovely location. staff very courteous and efficient. breakfast was delicious

complimentary breakfast in

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

services not available, bar closed due to staffing.

the 3 machines in the gym, one treadmill was not working

very comfortable bed, the best i have had. very helpful friendly bar staff.

pool and gym and hot tub were open

didn't like the fact there wasn't an option of an indoor pool

super clean comfy beds, no hallway noise. pool pet friendly. free breakfast options.

was good for our purposes and allowed some privacy between parents and kids with the separate room

room was quiet, large and beautifully supplied including a kitchenette (two door refrigerator/freezer, full size

room was also comfortable, queen studio suite with kitchen supplies, flat stove top, fridge and freezer, and

also we were in rm 720 by the laundry

pillows were horrible for the price we pay they were flat & squishy so uncomfortable,the wifi was horrible kept

we love the breakfast too

easy parking. beautiful clean lobby. comfortable bed and pretty decent breakfast buffet

the pool sign up and the price of the rooms

i loved the laundry facility as

front desk clerk laundry shuttle

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i do not recall the drivers name( airport shuttle)however, he deserves an honorable mention as well

unexpected parking fee of $10.00 per day.

the pool and laundry facilities are a nice plus

the shuttle from airport was not available when we arrived

we were able to get a shuttle to and from the airport even at very early hours in the morning

would have loved free breakfast

made the shuttle available to take us to chilis 3 miles away

not good, all basic food , the swiming pool was not clean especially after it got used by alot of kids

wish pool was bigger as it was filled with kids

wish pool was bigger as it was filled with kids

front desk staff, staff at the bar area, room was and overall experience was great.

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

a grab bar would have helped immensely

air conditioning in the gym was not too good

the bar closes 10pmud83dude15

was cold -first room smelled of smoke -pet friendly means barking dogs and dogs running loose in hallway -booked

but it s obviously more of a bed and breakfast than chain hotel

didn t really matter to me, but i don t think there s an on site pool or gym

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

in east hartland) it is very important for me to find a place that is nice, but also offers parking that is

location was great. hotel had lots of character and parking seemed ssecure.

convenient, coin-op guest laundry

lady taking care of breakfast was so sweet

the breakfast a little longer one of the days for my family and another family since we had kids

its super clean, staff is very friendly, breakfast is not basic or boring, great location

it's my daughter's 6th bday and my three kids were really looking forward to the pool to the point that they

location, kitchener, laundry facilities and staff

room was large and comfortable, with an actual mini kitchen, including refrigerator, stove, sink and dishwasher

i didn t like that the pool wasn t open but i or anyone else can help that due to covid-19

easy on and off the highway. spacious suite with kitchen.

to covid no access to pool, gym, and hot breakfast

location, laundry facility

kids had a blast using the

i did not find the pool too clean but i when in and out :)

the place is very clean and modern. the salt water pool is great.

pet friendly

proprietors were lovely and they allowed a late check out

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

poor wifi

early check in

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

also,laundry was two

are amazing they are the nicest compassionate understanding family owned unbelievable they are pet lovers which

plenty of parking

wifi worked great

the laundry facility was useful

cooled nicely while i did laundry and checked email

location, guest laundry and business kiosk.

breakfast was good. staff was helpful. glad you had laundry facility!

laundry breakfast

has a laundry room

the airport shuttle was the key for us. the front desk staff were very friendly and helpful.

would have been better off driving from home at 1am and parking in the garage at the airport

getting in and out of the hotel parking lot required u turns often

nice room, great breakfast. thankful for the shuttle to the airport.

they have room service in the breakfast is dee-licious

great location with a great bar and restaurant.

place was nice clean great bar and resteraunt. i will stay again.

shuttle service.

did not have breakfast at hotel due to cost, i had 2 small kids, not worth $14.99 per person

laundry from the prior guest sat outside for a day u til we said something about it and the body

the breakfast was somewhat lacking - water for tea was luke warm, limited selections.

room with kitchen

dirty dishes in the sink, pool closed at 9pm, other hotels in the area close at 10pm, broken window in the

thing i didn't like was the fireplace with no wood, why pay for room with fireplace and then have to pay for

appeared maybe laundry loads were too full per load

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed

there was an annoying noise from the laundry room that adjoined my room

no laundry bag - gave me when asked a 30 gal trash

the breakfast options were adequate. on-site laundry was a plus.

hot wate in room, paid extended stay parking

parking lot needed more attention for snow removal.

great stay and park deal that includes up to 7 days parking.

the cleanliness of the hotel n the use of the pool

pool

i liked that i could do my laundry, the room was clean and up to date

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

parking right by the room was a plus and no steps

only area that i have observed that could stand room for improvement is that the parking area could use more

parking spots were limited

also laundry facilities are listed when i booked it they have none

room got a double bed with dirty stained comforter, extremely noisy parting and loud music in the parking lot

plenty of car parking spaces

plenty of parking and there is a variety of cuisines locally to suit most tastes

pool was close

laundry room and gym facility downstairs

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

everything especially the guest laundry.

thank you for free laundry machines

free laundry

you have to take them to laundry room n waitvto they wash them

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

smoking hall way was very disgusting , gym was as small as a closet and there wasn t a

the shuttle to the airport was excellent

we finally asked laundry staff for some an they were

the pool is never open , the facilities lack ice , laundry ,,often etc.

laundromat is also close by and right across laundry mat is a seafood

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

laundry facilities were closed