we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

the pool was cold and hours were not accurate

we first arrived, the person at front desk gave my kids a speech about the rules of the hotel

00 parking charge - not a surprise, it was clearly noted - for a hotel not in a city but in the

enough handicapped parking, i was forced to walk from the back of the building

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

pet fee per night per pet vs pet fee for the duration and one fee for up to 2 pets

breakfast just carbs. scrambled eggs not provided.

noisy, alot of trucks in the parking lot. sixteen wheelers. dark hallways.

i like that there was a guest laundry facility on site

being given breakfast.

the shower water was so noisy i couldn t wash my kids

lots of construction underway, no breakfast due to work on the kitchen

free parking, wifi and breakfast

staff members disrespected me in front of my kids swearing knocking on the door very rude never

no free breakfast for the kids.

the pool

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

the swimming pool was open during this corona virus felt good getting in a pool for the summer!

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the laundry on the same floor

the pool was open , plenty of breakfast options

kitchen supplies like mixing bowls were lacking

gym.

room clean, like guest laundry, staff friendly

i could not access wifi for work and decided to find someplace with better value and service, so after two

cold water in the pool, but they fixed it quickly.

the breakfast was good

breakfast, parking, staff, room.

appointed room, comfortable beds, clean, gym very well equiped, very convenient for bringing along our dog

they said pillows were uncomfortable, no complimentary breakfast for the amount paid, young kids running through

rooms were clean. pool area was nice also. quiet. i loved that checkout was noon.

clean, spacious room. indoor pool.

kids playing in the parking lot and trash/dog poop all over the property

the laundry carts were in the way of the doors

the cable tv was not good. a lot of channels were not working and wifi kept going in and out

excellent room breakfast all good

and dryer were broken gym machines didn t all work building and room were so hot upon

horrible wifi.

they have a laundry and machines are reasonably priced

hotel smells really good, affordable laundry that works great

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

clean facilities, free breakfast, and the vending machines and laundry facilities are very

was not cleaned on the only day when i was returning there that evening (perhaps a maid mistook a room service

quiet, even though we were up against the parking lot

for instance the bath towel bar was slightly loose

parking on the street.

they have a nice bar and the breakfast wasn't bad at all

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

the only bad thing i have to say is that their laundry facilities were not working.

parking lot kind of a mess

breakfast was good and the pool is small but heated and plenty of room for a soak or for the kids to hang out

the property had a laundry facility

laundry could have opened earlier

the laundry facility was very good too

laundry room was not well maintained

the front window to the parking lot had 3 long cracks that had been

so i just walked to the laundry/room service room and grab towels

suggest that move the ice machines on first floor out to make it a laundry room

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

laundry bag or pad and pen in the room

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

only laundry was broken but accepted money

loved the laundry facilities and room

the guy behind me didn t like me slowing down to enter the parking lot (of course he could have give me a

breakfast gym and pool were nice. bed was comfortable.

no laundry facilities on site and no continental breakfast even though some websites indicate these

smells like smoke because they do have smoking rooms

the original site i looked at says that they have a pool but they do not.

like the location, very close to my work and there was always parking available

provide secure wifi. the smell of the carpeting. lack of breakfast. not much more to say.

-paid/laundry and vending room

could have used a third pillow and an iron in the laundry room .

pushed up against the wall and very cramped to walk between the two beds laundry equipment was broken

paid laundry

vending machine along with ice and laundry

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

they wont give you a laundry bag after asking 10 times

just wifi not work

yes pool and gym was closed

the pool and gym were in disrepair and it was not relayed to me by booking.

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

laundry on site

had to ask staff to clean the laundry room snd washer before i could use it

expensive to do laundry but the machines all work and actually hold a large load of laundry

social service residents took up entire laundry for entire weekends

however if you choose to do laundry the hotel does not provide required change to use their

hallway order, still smelled smoke bc of smoking rooms on next level

pet friendly o

there were very noisy families with multiple kids making constant excessive noise

the ppl next to me and asked for another room they were just loud and screaming they had little kids

desk did not have quarters for change for the laundry

love tea and coffee service laundry is great

laundry facilities could have been in working condition

laundry room old and was surprised machines only took quarters- also very out-of-date

serve hot breakfast until 9:30'but i couldn't get my lazy but up lol i have 0 complaints and the staff was

burglary of multiple cars in parking lot made us feel unsafe in the area

comfy bed and room. great location. free parking.

parking a bit spread out. no breakfast.

roudiness of the guests next to me and the kids sprinting up and down the hall late into the night

) pool area was very small

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild

the pool was not opened

pool was not heated and not inviting with children splashing and screaming. spa out of order.

breakfast was fine and the woman setting up breakfast was a friendly hard worker

there were no small cups in the bathroom and no exhaust fan 2) the tub's safety bar was at the wrong end of the

building is a brick building with a big parking lot

plenty of parking and places to sit and relax

the bar was available late enough to enjoy a cocktail while visiting with family

enjoyed the pool and hot tub and exercise equipment

there was a laundry facility onsite which was convenient

kitchen and laundry facilities

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

terrible noise from laundry till 12:39 p

the location, the cleanness, the staff, the parking, and the big space in my room.

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

the laundry room was clean and very useful

pool was not open

wonderful selection for the grab and go breakfast

the fact that it had a kitchen so we could our own food.

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

laundry washer and dryer was dirty

sauna was broken and very small laundry room

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

clean modern rooms, plenty of parking, great breakfast, friendly staff

carpets were clean, the gym was newly renovated and nice; it felt clean

had a family medical emergency and they gave use late check out upon request

a grab bar would have helped immensely

there were kids running in the halls banging on doors

the bar closes 10pmud83dude15

convenient, coin-op guest laundry

very comfortable, clean and great breakfast.

a little noisy with kids running upstairs and up and down the hallway

lady taking care of breakfast was so sweet

free parking and the breakfast had bacon

location, laundry facility

the place is very clean and modern. the salt water pool is great.

the pool and gym is nice. breakfast was decent, nothing special but solid.

easy access, well kept, good parking

the swimming pool was excellent, clean and comfortably warm

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

a kids cereal, muffin, milk and yogurt if it was even available

the only thing that i didn't like was that they only had an outdoor pool which was closed .

good area. comfortable beds. love breakfast.

location, kitchener, laundry facilities and staff

clean, great location, helpful staff, free wifi, free parking, pet friendly, and an awesome free hot breakfast

the staff was amazing very nice people. the room was clean and so was the pool room

toilets too low, grab bar in shower incorrectly lovated

did not like that it was pet friendly.

looked like the laundry just got done

place smell bad and other guest were loud.... laundry is not clean

there were laundry machines

paid wifi. it took a long time to never to have a busted light bulb replaced.

wifi is an extra charge, no microwave or refrigerator, no coffee in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

no laundry bag in room

i liked the free breakfast and gym.

bed was comfy, mini suite was perfect! breakfast was great! gym facilities were great!

indoor swimming pool is adequate; too small to swim laps, especially if others are in the pool

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

awesome space. sleeping separate from living/ kitchen space

pool was not working properly so it was cold

also the only thing that is missing is a swimming pool

and daughter loved the breakfast

pet fee. i can see pet deposit but not a fee

location, wish there was walkway to cadillac ranch. we went through back in muddy parking lot.

fight in the parking lot at night, loud guests until very late, shaky clientele.

rented this room just to use the pool and have a little family fun and the pool was great

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

only downfall was no pool, restaurant and bar close at 1030 on a saturday night.

$3 parking in an open parking lot is just absurd.

was no reliable wifi connection

we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

laundry room exceptionally clean

the morning breakfast was good, the amount of places near by were great

can be noisy in halls and in rooms above, pet poop seen & reported in hall and rug on 2 different floors (quick

very different-this should just be included in the room fee the facility fee was for use of the gym and breakfast

and the wifi was spotty to non-existent within the building

this is the second time i stay at this hotel for kids graduation

close to restaurants, spa next door, highway, mps if you have a

gym is very small but adequate.

location was good for new years activities. pool was great for the kids. room was comfortable.

room was comfortable and room service food was nice

location was good for new years activities. pool was great for the kids. room was comfortable.

room service food was good

staff was great, from the front desk to bar staff to housekeeping. all friendly and professional

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

i highly recommend this hotel for family with baby and kids

the kids enjoyed the pool so much

the staff was friendly, ample parking, and in addition to the breakfast buffet they provided to go breakfast

also not being able to do laundry on site same day is a little annoying

only suggestion would be to have a kids menu in the restaurant

pay extra for pet which was never disclosed

fireplace is lovely to have but the blinking candles were just wierd; if they had just stayed on it

no kids running up and down the hallway, no slamming doors, no adults talking excessively loud

the laundry room is still out of service

close to rail & buses not far from city centre laundry facilities

had a laundry room available

lost some point because of the laundry room

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

room service , room smelled like feet no dish liquid to clean with only dishwasher soap front desk

the convenience of having a full kitchen stocked with cookware and dishware/utensils is wonderful for those

no pet sounds either and the hotel was reported full

the huge room and fully equipped kitchen. friendly staff

the wifi was also very slow

the pool and gym

skilled at efficiently handling any questions or concerns (i had not booked the room option e the breakfast as

free breakfast

liked the location, it was pet friendly, it was quiet, and most of the staff was very professional and helpful

location, gym, and pool

high traffic area, right next to the elevator and laundry room so it was very noisy

no solutions given as guest started laundry at 4 a

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

yes they had kids on floor and was loud during quiet time

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from

they didn't have breakfast or a gym

continental breakfast was extremely disappointing

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there

they didn't have breakfast or a gym

bugs, laundry was dingy, called about a bug being in bed

lots of parking.

the food at the sports bar and service was excellent

the bar has great food as well as the breakfast menu

the parking lot was full when i arrived at 5pm to check-in

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

the dryer in the guest laundry room tore 4 of my

hallways had a lot of dirty laundry all over floors

breakfast was fine (make your own waffles, normal buffet items (but not real scrambled eggs)

no pool in building and breakfast was not that great

almost everything. good stuff, free parking

my only complaint was that we would have had to walk outside to go to the indoor pool and in november that wasn

pool in other building..

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

was a weird insense smell in the room and burn holes all over the bed spread in our non smoking

the personnel kinder (i wasn't informed as usual about check out time, when is breakfast, what's wifi

wifi, a/c, minifridge

shower good. bed good. wifi good.

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

for a room that was supposedly no smoking and no pets that's what it smelled like

we were tired and thankful for the room. we loved that it offered smoking. the room was clean.

cockroaches, broken glass, dirty rooms, drug dealers, car caught fire in parking lot.

also my car was hit by another car in the parking lot

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

i liked that i could do my laundry, the room was clean and up to date

parking right by the room was a plus and no steps

parking is good but not as close to my room due to other guests

it was clean and had enough parking

parking was not as good as it could have been.

the view is to the parking

so no bath if you have small kids

the bar is great and there s a pool table there as well

the room was large and clean, pool area was nice, hotel accepts dogs which is huge plus for us, parking is

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

was amazingly friendly and accommodating when i mentioned my partner was coming in late and we wanted a quiet

loved the customer service and the continental breakfast in the morning

i loved it and would definitely go back again with the kids

breakfast was nice and hot. quite and relaxing

was our pet and not telling us anything all night and allowing us sleep in the room with 3 kids

friendly helpful staff. excellent breakfast and surprise of happy hour

specifically for pool and hot tub for kids, but was not open due to lighting issues

great location, breakfast, wifi

heated pool

the hallway outside was squishy wet (from the laundry room)

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

the room had a slight tinge of dirty laundry on a hot summer day

once we brought piled up used towels to hotel laundry

felt the pool area could be cleaned a bit more often

i cooked in the room each meal, including breakfast

it was also set right on the parking lot, not very pretty or relaxing

breakfast was a highlight.

the gym was small but efficient

the room was spacious and the area was quiet, there were good options for breakfast

hotel room was not 7 star cleanliness.missed having cocktails because bar closed 30 min early.

i went to breakfast and then told front desk the shower was broken

connections for cable, wifi , while taking showers it transfer to the tub faucet automatically

the breakfast was great

location, breakfast, cleaniness

very clean and staff was very pleasant. the pool and hot tub was great

use the pool or hot tub because there was too many kids in it

we did pick a bad day since there was a bus of kids for playing sports so didn t get to use it

the family monopolized the entire lobby/ bar area leaving guests no space for enjoyment

easy check in, pool was warm and clean, facility was very clean,

courteous, friendly service. good breakfast menu.

everything was clean, the staff was friendly and breakfast was good.

only thing was the pool hours just wished it closed a little later to give us more time but other than that,

the room was beautiful and roomy, the people were friendly and the breakfast was good.

was terrible too many room parties like 10 kids in hallway in front of my bedroom door

the dryer neverworked right in the laundry too few laundry facilities

no hot water, no channel guide, no functional wifi, creaky bed, etc.

wifi connected easily and was, perhaps, the easiest and best connection i have gotten in any hotel

entire building smelled like stale cigarettes however, the non-smoking room didn't

(my room was non-smoking

having a laundry facility

could use some updates and improve the breakfast

friendly accommodating staff and kids loved the pool

very clean, spacious, breakfast was great

the breakfast was different everyday which was so nice

laundry room dryer was not working properly and we had to dry twice and then the whole room filled

also,laundry was two

abandoned cars and trucks parked in parking lot and inside reaked of marijuana

parking and close to restaurants very nice layout of the hotel

lobby was dirty and sketchy people hanging in the parking lot all night

laundry breakfast

location, guest laundry and business kiosk.

cooled nicely while i did laundry and checked email

the laundry facility was useful

breakfast was good. staff was helpful. glad you had laundry facility!

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

wifi did not work in the rooms. fixtures were somewhat antiquated.

the restaurant staff was extremely kind and attentive and room service delivery was extremely fast

then the third visit, i asked for a late check out at noon

also we were in rm 720 by the laundry

very clean facilities. ample parking.

the suite was very comfortable and the kitchen area had everything one would possibly need

that the pool close at 10 it should close at least 11:00pm

ample parking

front desk clerk laundry shuttle

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i loved the laundry facility as

pet friendly

i do not recall the drivers name( airport shuttle)however, he deserves an honorable mention as well

the pool and laundry facilities are a nice plus

guess, it was room service but when i responded no one there

am used to staying at marriott courtyard and was very disappointed that there was no free breakfast

bar / bistro was only on a limited menu when i arrived , so i was disappointed as this was one of

no free breakfast included and the bistro was a little expensive.

wish they had a hot tub. also the bar service was terrible they need more staff

room service food is delivered in a paper bag and most times you need to go and get it yourself

wish pool was bigger as it was filled with kids

the bar was nice and food

the hotel was overun with kids that made the pool area unusable as well as the gym

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

cleanliness, decent size room, guest laundry

brand new; very nicely designed suite with kitchen. sparkling clean.

the pool was great facilities were so clean and the service was

breakfast was just ok

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

there spa was a cold jacuzzi in the pool room

pet friendly

and when it said spain thought it had a real spa with different things

wifi connection worked very well and the breakfast is good

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

they accommodated all requests i had and being able to order room service from the restaurant was a pleasant

breakfast was continental and was plentiful.

the wifi could be much better

plenty of parking on site

early check in

proprietors were lovely and they allowed a late check out

poor wifi

outdated. they had wifi access but quite old tv, no charging station. coffee only, no breakfast

wifi very unreliable. coffee in lobby a nice touch, but would prefer a coffee maker in room.

has a laundry room

free breakfast was great

not utilize/see pool or gym, but the room and rest of facilities were in very good condition

also, maybe add a shuttle to the hartford amtrak station

clean, attractive, well located, good shuttle service