great location right in the middle of town. the rooms were clean and spacious. the pool was ok.

they have a nice bar and the breakfast wasn't bad at all

quiet, even though we were up against the parking lot

we used valet parking and that was efficient, however, there was not very much parking

i ended up getting wipes from the hotel gym to wipe down the sticky dresser tops and get the hair out of the

no laundry facilities on site and no continental breakfast even though some websites indicate these

smells like smoke because they do have smoking rooms

room was non-smoking but stank of smoke....:(

provide secure wifi. the smell of the carpeting. lack of breakfast. not much more to say.

parking was next to entrance and manager did help with bags

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

we first arrived, the person at front desk gave my kids a speech about the rules of the hotel

access due to disability, only downfall for others is that you can hear the ppl talking , near breakfast but

and when the random kids running in the hallway they will go to your room knocking most of the rooms with kids

from the outside back parking lot, there was loud music blaring from someone s car for quite awhile and well

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

was never told or given breakfast

near highways and one thing weekends breakfast should stay open till ten am

breakfast just carbs. scrambled eggs not provided.

i like that there was a guest laundry facility on site

walls and sealing, we could hear someone above walking around all night long, kids crying hallway, and a

the shower water was so noisy i couldn t wash my kids

never ever take your kids to this place i had to leave early in the morning because the smells are so bad

great room, clean, large and nice breakfast

usually are very friendly and enjoy making friends at the pool

pool not in service.

the bar next door

no free breakfast for the kids.

there very nice staff and lots of things to do fire pit bar dinning and swimming

the laundry carts were in the way of the doors

it was quiet. rooms clean and tv and wifi worked

the spa / fireplace

staff and the king size suite was tiny with a living room the size of a closet and fireplace was as big as a

00 for 2 nights and nooo parking

hotel smells really good, affordable laundry that works great

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

clean facilities, free breakfast, and the vending machines and laundry facilities are very

they have a laundry and machines are reasonably priced

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

dirty all rugs were never vacuumed the vending area in the laundry area was filthy never saw stuff wiping down

expensive to do laundry but the machines all work and actually hold a large load of laundry

had to ask staff to clean the laundry room snd washer before i could use it

laundry on site

social service residents took up entire laundry for entire weekends

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

kids jumping and yelling and running sopping wet into the gym to use equipment

there was no camera 's facing the parking garage and two couples staying at the hotel had there car broken into

laundry room old and was surprised machines only took quarters- also very out-of-date

desk did not have quarters for change for the laundry

laundry facilities could have been in working condition

love tea and coffee service laundry is great

smell all through the hotel smoking smell. very noisy. gym was outdated.

awesome first floor for hangout with bar and tvs

was not great for my toddler kids who were splashed several times and it was

only complaint is that the parking lot had very poor lighting

appointed room, comfortable beds, clean, gym very well equiped, very convenient for bringing along our dog

they said pillows were uncomfortable, no complimentary breakfast for the amount paid, young kids running through

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

also, they use regular plates and utensils for breakfast instead disposable ones

it was very noisy with kids revving their cars and going fast down the street

need more easy access parking spaces

room clean, like guest laundry, staff friendly

i could not access wifi for work and decided to find someplace with better value and service, so after two

the rooms were very clean and neat , nice pool area, nice hallways, free parking, nice staff..

cold water in the pool, but they fixed it quickly.

excellent location, clean, quiet, hospitable and plenty of parking.

called before arrival to request early check in

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

air conditioning in the gym was not too good

carpets were clean, the gym was newly renovated and nice; it felt clean

that there was no continual breakfast. and kids were playing in the hallway.

location, laundry facility

clean room and the pool was great!

pet friendly

for a weeknight, the breakfast was disappointing, bar hour was short-lived for those who have a difficult time

room was large, clean, the lobby gym and pool area were very clean

convenient, coin-op guest laundry

have gym and pool

very friendly staff, good breakfast.

there was no parking spots when coming home in the evening

manager, assistant general manager, staff in the breakfast room, and staff is housekeeping all provided world

location, kitchener, laundry facilities and staff

we would highly recommend this hotel for anyone looking to stay in the area with pets

the room was organized perfectly with kitchen, living area, bedroom, and bathroom all slightly separate

we especially appreciated and enjoyed the complimentary warm breakfast with the wonderful options

room was large and comfortable, with an actual mini kitchen, including refrigerator, stove, sink and dishwasher

they have laundry onsite, we didn't need it this weekend, but that's good to know

suggest that move the ice machines on first floor out to make it a laundry room

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

laundry bag or pad and pen in the room

the property had a laundry facility

laundry could have opened earlier

laundry room was not well maintained

the laundry facility was very good too

room service nd bteakfast

paid laundry

late night activity around the laundry and vending machine. drug activity

could have used a third pillow and an iron in the laundry room .

bed was hard & tilted to the side, everyone s laundry was outside room on floors for housekeeping

is located in many restaurants stores and laundry facility in walking distance

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

they wont give you a laundry bag after asking 10 times

the gym is not good the machine are not perfect condition some machine plastic found damaged.

carpets were filthy it's a pet friendly hotel

the breakfast was really good with many choices

only laundry was broken but accepted money

laundry not working and not enough washers and dryers the facility only has 1 of each on one floor

loved the laundry facilities and room

use but liked that it had a pool and used it to help teach kids how to swim via local partnership with local

i love the pool time with my fam.

however if you choose to do laundry the hotel does not provide required change to use their

wifi was non functional - even e-mail had trouble loading

the smell of cigarettes sugestion last two floor should ve smoking rooms

staff was very pleasant, and the hotel was clean. decent amount of parking for the location.

smell bad like smoking need more cleaning the people the work there need more customer

was amazing , building is so clean and fresh , the pool and hot tub are warm and not at freezing temperatures

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was

i wish it was a little less expensive. and i was hoping for room service.

the pool closes at 10 but by the time we got there and settled in it was closed.

food and service at breakfast and at the bar were excellent

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

full kitchen, huge bed, huge bathroom, living room

so just the bathroom was my main pet-peeve and also the carpet

the only thing pool is outside but we didn't mind,we enjoy the hotel and breakfast.

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

the only thing that i didn't like was that they only had an outdoor pool which was closed .

staff was friendly, the breakfast was fantastic, the pool was fun, and the room was comfortable

pool was open and clean

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

breakfast was fine and the woman setting up breakfast was a friendly hard worker

she was extremely friendly, bringing coloring pages for our kids and always willing to check for alternative

my kids enjoy the pool, restaurant had live music and ok food.

room & breakfast

there were laundry machines

looked like the laundry just got done

place smell bad and other guest were loud.... laundry is not clean

i like that motel 6 is pet friendly. convenient location

or puke on the wall from the mirror down the wall on the molding and on the door and on the carpet

comfy bed and room. great location. free parking.

no breakfast, no pool & no fitness center ud83dude1e

the food bar soso

the water pressure in the shower was good, according to some of my family the gym and pool were good

was no hot tub it was concreted over the pool was a lot smaller than the pictures showed the food in the bistro

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

sauna was broken and very small laundry room

laundry washer and dryer was dirty

pool was

there was a laundry facility onsite which was convenient

pet friendly, good location (safe area, near interstate), kind staff, facilities on site (gym, laundry)

kitchen and laundry facilities

terrible noise from laundry till 12:39 p

made sure we were in a handicap room and had a room next to it that was pet friendly

they also had kids, little ones in the not working hot tub

kids allowed alone in pool

the pet charge.

extremely clean, nice and helpful staff and indoor pool

parking

wanted to do laundry but dryer was broken, lots of friends sitting at bar when we walked in very loud bartender

high traffic area, right next to the elevator and laundry room so it was very noisy

no solutions given as guest started laundry at 4 a

the front desk at 7 pm, they said there all out of towels, that i can come in the morning when laundry is done

was very impressed with the place very clean and very friendly people and my kids love the place what else can

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

reasonably functional gym

had to pay extra for parking

was no reliable wifi connection

we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

laundry room exceptionally clean

very clean...staff was friendly and helpful. breakfast was delicious!!! pool was awesome!!!!

the first day the pool was a bit cold.

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

the gym equipment was good too (not a huge space, but quality)

comfortable bed, over the top friendly and helpful staff and the breakfast was better than most hotel breakfasts

the pool is always nice for the kids

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

pool was fun with the kids

the pool was a great size for the kids

everything was perfect for my kids and i.

i liked that i could do my laundry, the room was clean and up to date

no breakfast, no laundry bags in room, heavy odor of stale cigarettes and pot smoke.

but i believe the issue was with my laptop, not their system as my phone had no issue with the wifi

parking right by the room was a plus and no steps

wifi is sketchy.

we were disappointed that the pool was too cold to swim.

room service was overpriced and bland. pool area was disgusting.

great location, nice to have starbucks in hotel, 20 floors could use two gyms, adult pool....

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

the gym and pool facilities were also very nice and clean

the property i noticed quite a bit of garbage, i had a pet with me i was in that area near the garbage containers

the parking lot could use a redo of paving

to figure out how to get room service

this is the second time i stay at this hotel for kids graduation

no pool, no in room massages, no room service

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

the staff was friendly, ample parking, and in addition to the breakfast buffet they provided to go breakfast

pool was very warm and great for the kids

bed, good ac, breakfast and pedestrian bridge to park where dragon boat festival was held

bugs, laundry was dingy, called about a bug being in bed

much that can be done but it s a long walk from the parking lot to the front desk with multiple bags and

the breakfast was wonderful & the room service was super quick!

nice swimming pool and gym room enough big and clean staff amazing

ud83dudc4f ud83dudc4d front desk and bar staff members were very friendly and helpful

we were also very happy to learn we had free access to a parking garage with direct access to elevators that

excellent breakfast. clean room. good pool.

the pool is next door at the double tree. not a far walk, but not in the same building.

parking garage was nice but no surveillance made me very uneasy

great room with everything you could want, great breakfast, great staff (except see below)

also not being able to do laundry on site same day is a little annoying

quirky but nice room was spacious with a kitchenette and a sofa, and had a small snack offering in the room

no kids running up and down the hallway, no slamming doors, no adults talking excessively loud

pay extra for pet which was never disclosed

they didn't give us one of the king deluxe rooms with fireplace

room with little kitchen. it helped me to take care of kids.

boxed breakfast items only included very high calorie and high sugar items like packaged apple danish,

room service , room smelled like feet no dish liquid to clean with only dishwasher soap front desk

from the front desk staff, to the housekeeping staff, to the amazing woman who set up the breakfast buffet and

the huge room and fully equipped kitchen. friendly staff

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

lost some point because of the laundry room

had a laundry room available

close to rail & buses not far from city centre laundry facilities

the laundry room is still out of service

why charge for the breakfast when it should be free for all guest that stays at the hotel.

the gym equipment is out of date and does not work probably

we checked in with our dog and no one at the front desk mentioned the pet policy or tried to explain the rules

the pool and work out room amongst the option to use the computers and the bar

not really a complaint but the food at the bar ended at 11pm which doesn't help people that want to have drinks

breakfast and location

location, breakfast, cleaniness

the breakfast is mediocre we miss the bar and restaurant

thk u to dennis, jared, melissa n ann breakfast was really good n prepared with such care

breakfast was good....room and bed was ok

they didn't have breakfast or a gym

continental breakfast was extremely disappointing

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from

it was new years eve and all, but when we woke up and went to the elevator to go down to get breakfast there

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

hallways had a lot of dirty laundry all over floors

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

everything worked fine in the bathroom. the wifi was very good.

i asked for a non-smoking room and got a smoking room with burnt holes in the bed spread.

plenty of parking

we were there for a concert and were able to enjoy the free parking with our room and walk to and from the

the dryer neverworked right in the laundry too few laundry facilities

no hot water, no channel guide, no functional wifi, creaky bed, etc.

people out front smoking pot

entire building smelled like stale cigarettes however, the non-smoking room didn't

clearly there are people living there. lots of people hanging around in the parking lot.

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

biggest thing is that this non-smoking room has a residual smell of smoke

i asked for a smoking room and the room he rented put to me had a non-smoking sign with a ashtray inside the

wifi is worse the dail up

for a room that was supposedly no smoking and no pets that's what it smelled like

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

cleanliness, decent size room, guest laundry

big parking area

nice and clean. breakfast was good.

wish there were more vegan breakfast choices and better lighting for makeup.

not give us pillows because laundry staff was not there, all doors in room were difficult to close and open,

breakfast was very good. parking was convenient.

room was next to the gym and i could here people working out

the parking the restaurant has more parking than the hotel.

the pool was freezing and the spa needs cleaned very bad .. it was brown.

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

breakfast included was great for the kids

i loved it and would definitely go back again with the kids

breakfast included was great for the kids

first room was across from the gym and the guests began to open and shut the door at about 5:45

staff was very helpful and accommodating. very family friendly. pool facility was great.

there was use orange juice drink in the fridge every time i try go in hot tub there was little kids in it then

breakfast was good and adequate

specifically for pool and hot tub for kids, but was not open due to lighting issues

specifically for pool and hot tub for kids, but was not open due to lighting issues

the hallway outside was squishy wet (from the laundry room)

once we brought piled up used towels to hotel laundry

i had to purchase a vacuum to clean my suite even the laundry washer was nasty

the room had a slight tinge of dirty laundry on a hot summer day

too many state guests living here parking lot a mess - food everywhere etc

should be posted in parking lot and hotel itself where the front desk is so your not walking all over the place

we plan on going back when the pool is open

woke up late and housekeeping was very accommodating for the late check

close to petting zoo, west hartford kids friendly attractions, close to multiple indoor and outdoor

breakfast included in the rate was great to have

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

use the pool or hot tub because there was too many kids in it

indoor pool, coffee in room, nice size bathroom.

we did pick a bad day since there was a bus of kids for playing sports so didn’t get to use it

very clean and staff was very pleasant. the pool and hot tub was great

hotel is not in a good location and they kept the pool closed when the kids wanted to swim.

dollar dog fee hotel said pet friendly but did not say the charge per animal is 100 dollars that is very expensive

only thing i didn t like was that the pool and patio closed at nine it should ve been a little later, but

the room was amazing - a suite really. breakfast was likewise above expectations.

much for the kids to do

breakfast was also excellent

bigger bar of bath soap or have a liquid

upset the restaurant and bar was closed.

wifi connection was erratic

kitchen closed too early (8pm on saturday)

breakfast was over when i got there; thought i had until 10; ended at 9:30

was very disappointed that the breakfast was not served by 8am

pool was ridiculously small

it was also set right on the parking lot, not very pretty or relaxing

everything was good, the view and missing breakfast were minor.

took good care of us great breakfast - with fresh fruit and cooked every day beach towels and parking tickets

best breakfast i ever eat in the us

it had swimming pool the sign needs to be a little bigger and a little expensive for the week day wish the room

michael is a very welcoming host and served up a wonderful breakfast during our stay

room was perfect and the breakfast each morning was excellent

room service

the room was beautiful, very clean, and the bed was so comfortable fireplace and the ocean view was breathtaking

friendly staff with a nice big bar and excellent food

unable to order room service or have warm breakfast

i had a facial at the spa which ended the day on a special note

the employees were very helpful. there was a self laundry, with provided detergent.

excellent laundry facilities - fast dryer which saved us hours

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

if you travel with kinds 12+ they will charge extra for kids breakfast

no bar no restaurant

&no guest laundry

no room service; irregular laundry service

room service pizza was not good

room service was very expensive we thought.

constant noise from the street below throughout the whole night, loud motorcycles, car radios, kids riding

small gym & friendly staff

location, staff, comfortable, clean, modern,.pet friendly.

the study is very attractive, the staff is welcoming, and the bar and restaurant are very good.

great size room the lobby, restaurant and bar area

booked for an overnight stay after a long drive from chicago, for a couple, a daughter and a pet

staff did not tell me about the laundry, which would have been useful

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

pet-friendly with no additional fees

spot to stay if visiting yale, choate or any of the surrounding schools with great downstairs bar and restaurant

the kitchen in the rooms are super useful too

customers can do laundry juat at 7 floor that's so thoughtful

was a guest laundry which was useful

handy on-site laundry facility

it was a huge bonus for us that there was a guest laundry

guest laundry room works pretty well

parking was great as well as the location

i didn't try the food, but i stopped by the bar for a post-run beer and later for a nightcap

parking was really easy

clean and green interesting story and architecture quiet - nice view bar was comfortable easy parking

very clean and modern, and free parking

no laundry service.

guest laundry

hotel was spotless, has an amazing gym set up for a hotel, has food options on site, located close to downtown

the staff, breakfast and night bar were all wonderful.

brand new perfect modern hotel. well equipped gym. nice restourant.

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

place i stayed that has a washer/dryer that didn't have laundry soap, told me i had to go find some at a store

elevators were broken for awhile, but the worst part was the over-powering laundry smells (fabric softener

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or