the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

room only had one towel because the laundry delivery had been delayed

it wasn't summer and the pool wasn't open.

seasonable swimming pool

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not

we had room service once during our stay, the food was very poor

hotel is clean and pet-friendly

breakfast could have had more selection and the bar could have been open in the evening

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away

good bar and restaurant onsite.

service was very slow, order at the bar if you are in a hurry

of kids running the hole day in the corridors, screaming, beating doors

the wifi only worked in the lobby, not in the rooms.

no working wifi!

provide common washer and dryer if some one wants to do own laundry

clean, nice staff and good breakfast

free parking, good breakfast, great restaurant across the street, extremely clean

and great breakfast

the hotel was packed with people. i always found a table at breakfast but just.

parking is easy and plentiful

the hotel is located close enough to town too walk, but parking is also very convenient

was upgraded to a better room, in the annex outside the hotel, with easy access to the parking

the pool area is super nice too, sometimes crowded but not too crowded like not to find a spot where to

bar was not open until 8 pm

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

good wifi connection as well

room was located near to a late night bar that is very noisy until 3 am

location, staff and gym facilities were exceptional

13) on the site, it says laundry facilities and massage services

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

is a constant: the wifi

however a snack or a simple room service could be an easier option

extreme good parking facilities

it means the restaurant and laundry close on the weekends and holidays

wifi not so powerful

no 24 room service

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

no complains. perhaps the gym could be somewhat better equipped.

location staff friendliness wifi

only negative: wifi was quite spotty when it worked, it worked ok, but at times, it cut out completely

staff was super friendly, and the breakfast was awesome!

good location nice breakfast

breakfast

decent rooms and wifi

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

wifi was not good. didn t work most of the time.

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

good wifi and ok breakfast

good car parking out and indoor

location, and has its own parking

a more varied selection of food in bar and restaurant.

were delighted with the young man on reception who allowed us to park our car and trailer with bikes in the

for pet - bed, bowls complimentary biscuits

basic other room facilities (no tv, no telephone, no in room tea/coffee, very patchy wifi etc

the silence in the area, free parking and wifi and the views from the bedroom.

the bar is nice and the restaurant seemed good

breakfast was bread, butter and coffee

breakfast could be improved

nothing really. well the wifi wasn't the best.

the bar area was very comfortable

leaving the patio door opened, she vacuums the duvet after doing the room floor arguing it had pet hair, they

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

she was the only one who only spoke spanish and when i called for room service she said getting it yourself is

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

secure parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

parking spaces were a little tricky to access as i have a large car, but not a problem.

very quiet surroundings, plenty of parking space and a good breakfast

wifi did not work on second floor where i stayed

parking is very easy

it's located right nearby the road and has the parking which is good

peaceful ,friendly , great parking, nice atmosphere with classy marble and stone finishes

car parking at rear plentiful but should have been secure

has a lovely spot with a nice chimney (for the winter) and a pool and great garden space for the summer

outside box with fireplace was our favourite place, the staff was super nice, great breakfast, overall a quiet

breakfast was lovely and varied

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

breakfast was the best we had in spain and we felt totally spoilt by all of the staff

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

wifi had some downtime

aircon wifi parking lovely leafy location clean towels and

fantastic value for money and being allowed to take our pet cat and keep her in the room

high-speed wifi. close to city center.

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

how hard they worked to ensure wifi with a new system.

staff is very supportive, and the rooms were super clean and every day we had room service

free garage and outdoor parking

free parking under the hotel with easy access to the motorway network around madrid

free fast wifi

property is excellent if you are travelling south with a pet and do not want to travel far off the motorway

bar and restaurant area was limited and not particularly comfortable when we had an early evening

lovely terrace overlooking pool

refreshments (tea), 69c sauna with allowed swimsuits as bedsheets were missing, not so warm pool with some spa

a nice, clean room, a good breakfast

location spa breakfast

couldn't speak fluent spanish and they both did everything to accommodate any of our requests

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

no room service

a lovely restaurant bar beside hotel (castizo)

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

hotel had no restaurant or bar facility open

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

room service was absolutely unacceptable

cleanliness, staff helpful, breakfast good.

good bed and good parking..

we needed big room nice bed air conditioning worked great staff super nice great breakfast free parking

- wifi with some difficulties in connecting devices, mostly with reason for network congested

free parking

nice view but the breakfast was nothing special, no vegetables again.

the restaurant is also very nice quality and a great breakfast included

the pool was really nice, there were several options for the breakfast.

stay and great breakfast

like the property friendly staff, nice food, nice relaxing pool

the room at the laundry door

large room and clean. everything works and we had wifi

was stinking of cigarettes, wifi was awful, bathtub leaked water to the entire bathroom

hotel has got it own parking lot

could have more parking space

one night; female hair in bed, also in bathroom, sitting area included two chairs and a dirty minibar fridge

good location, premises are well maintained and pool is enjoyable during summer

spa is not available unless booked in advance and costs 15 eur per person (this info is not in the

the spa was exceptionally expensive for a basic pool/spa/sauna

it is not worth paying that much for a small inside pool with two water jets

this time i used the laundry facilities, which are very convenient

gym and pool facilities are good

kitchen was not well equipped at all

the rooms are well maintained, and the on-site facilities are great, including padel courts, a gym, a swimming

the best, the swimming pool, the gym and the rooms with two beds completely separated

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and

we entered the room there was a smell like smokers had been there - or old laundry left too long

laundry pickup to early (around 6:30) and the driver is not very smooth.

shaded parking space available

used the gym a few times and it had what i needed so it was great

there is no room service available during the day

no restaurant or bar facilities at the weekend

missed the hotel bar for a drink

the gym wasn t a gym

premium wifi was not premium at all (10mbps)

no restaurant or assistance in organising takeaway food no bar

great breakfast and nice bar

the wifi in unusable if you have to work with it

wifi was non-existent. very bad for business

marks for wifi - very good signal with no interruptions

wifi - we had to glue our noses to the bedroom door to download anything in the first room

a restaurant or room service you can't control the temperature of your room

parking, friendly staff

all ... clean, calm, good staff, secured and free parking.

she also help me to get vegetarian meal at breakfast after im asking for that

spotlessly clean friendly staff handy location free parking good value for money

was literally in the middle of nowhere and no bar or leisure around

apart from excellent breakfast no dining options

breakfast was additionally paid but very good

free on site parking, spacious room, friendly staff and good location 30 second walk from a bus stop that takes

the breakfast was great plentiful and satisfying, with everything you need to keep you full from

the breakfast was outstanding, which is unusual in my experience

exceptional breakfast! very fresh and delicious.

very friendly manager and breakfast room staff

breakfast was delicious and filling

breakfast was amazing

everything. breakfast was excellent and private garage fot the car.

the room was very nice and big we love the pool, we will definitely come back

we didnt get a breakfast.

the hotel has clean and comfortable rooms the best you have pool

was very expensive vs the very poor customer service . breakfast was not as expected.

didn't get a code for wifi

busy area- bar food terrible (horrid white bread sandwiches and crisps) breakfast ok parking space for

very awesome hotel,free parking,clean room,good service,good food , strongly recommend:)

was carpeted, which in turn makes rooms stinky (this is a pet friendly hotel)

freshness of the breakfast. very friendly and helpful staff.

big rooms. laundry service was excellent.

parking available, good breakfast, nice rooms, wifi. all perfect!

wifi works well all over the place

wifi can work poorly sometimes

the was no room service option either

pool was not open.

there was a large parking area, and the rooms had excellent air conditioning

very nice hotel. friendly staff and great attitude to our pet.

the wifi signal was weak throughout the room. it was hard to stay connected, especially for work

excellent location, clean rooms, and friendly staff. the only problem was the weak wifi signal

i was woken by this service being offered and a better way of collecting laundry might be worth considering

also added bonus of laundry pay machines around next block

wifi was terrible

super central with good connections. very nice hotel, clean, friendly staff and good breakfast!

shame that the rooftop bar is not open outside of summer season!!!

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

spa was closed and sometimes it took a while to get served at the bar area inside as staff were busy on the

my ps5 to the wifi and the tv wasnt a smart tv so i couldnt access english channels for the kids

room had everything i needed and good room service

day laundry service

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

wifi offered free was an unsecured network

wifi and air con working perfectly

the wifi has to be connected through a webpage, there was no ay to connect the tv to watch netflix or

laundry facility is costly. no provision for washing underwear and drying.

the wifi was poor also the breakfast was poor

there was a gym

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

the free wifi wasn't great. you had to pay for the high speed wifi.

amenities such as cups, cutlery (knife, fork, and spoon), hotel slippers, cotton pads, and a laundry bag

laundry room was also at our disposal

towels were really cheap material was and old, they didn't not have shampoo, the laundry prices was really

wifi didn't work.

room service at 9am

the gym room is very simple and small

great location, super service, friendly staff, great bar and restaurant

gym treadmill was broken and one reason for staying there was the gym

access to gym center

also, delicious breakfast buffet

the hotel does not offer a self-service laundry, which is essential for longer stays.

onsite laundry was available

the gym rules

did have some concerns with the room service

the extra bed for kids is a bit hard to sleep on, other than that all is great

staff were really lovely - one particular girl went above and beyond helping me with my laundry after a very

they also have a self service laundry room

i also appreciated the laundry services: it is super hot here, the clothes get dirty super quick, so we could

the laundry facilities were free which was a bonus

the convenience s offered. restaurant, laundry, service.

the room was very comfortable, and spent a bit of time in the gym, which was really well stocked for its

if there was an offer of disposable underwear for spa this hotel was 10/10

the air con on in the gym

this hotel as my kids like swimming

lovely bar area too and great service

laundry really takes 2 days- this is not something that you would

we used the kitchen in our suite for breakfast and there was a supermarket within 5 minutes walk

breakfast was varied. the hotel is close to main street: gran via. i really liked the hotel.

we enjoyed having the small kitchen even if we didn't use it too much

the breakfast buffet and room service

have to download an app to do laundry and half the machines don t work.

breakfast, gym and free laundry

a few minor things: nice that free laundry service was offered, but many of the machines were broken

great to have laundry for guest use, close to metro & busses one block

we were thrilled they had a free laundry room

recommend changing to an unscented laundry detergent

and funky decor; comfortable common spaces; good breakfast, friendly staff; able to get laundry done

wifi worked flawlessly (and i had to use it for work purposes, including remote teaching) and a

there s free wifi and the staff specifically chris is such a gentleman and his family are all so nice and

super nice administrator, good breakfast, comfortable room for 2

they do not have washing machines or laundry service

i didn t like that they didn t have a laundry service. they also didn t have room service

paid 15 euros extra per night for my dog a bichon maltese but the hotel did not supply a pet bed, toy or water

there is also no shop just a bar which differ from the photos

large bed, it was very clean, daily room service, fabulous breakfast, room was quiet, air

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

didn t have the toilet brush and maybe some small gym or swimming pool would be

good breakfast arrangements too

room service option was way below standard of hotel

no kettles/ tea or coffee in room. no iron in room. gym very basic.