wifi is poor. it was very uncomfortable.

place looks well maintained and no issue with parking

all ... clean, calm, good staff, secured and free parking.

she also help me to get vegetarian meal at breakfast after im asking for that

due to covid the bar shut at 22:00 and the beer was not good.

large spacious comfortable room. great secured parking.

great, friendly and helpful staff, nice clean room with comfy bed, quiet area, private parking,

locatie, easy acces to metro to madrid goodwill breakfast.

busy area- bar food terrible (horrid white bread sandwiches and crisps) breakfast ok parking space for

parking, cleanliness, friendly staff

premium wifi was not premium at all (10mbps)

no restaurant or bar facilities at the weekend

no restaurant or assistance in organising takeaway food no bar

easy parking, even though it's a bit tough to find it. room and sheets clean. wifi works.

late check out mas tarde

there was a large parking area, and the rooms had excellent air conditioning

the wifi signal was weak throughout the room. it was hard to stay connected, especially for work

very nice hotel. friendly staff and great attitude to our pet.

parking is free, and the hotel s location is convenient for travellers with their own car - easy

pool was not open.

free parking under the hotel with easy access to the motorway network around madrid

property is excellent if you are travelling south with a pet and do not want to travel far off the motorway

spacious. nice bathroom. parking available. good value for a night stay while traveling.

some problems with the wifi although they were resolved successfully

how to rent a golf cart etc

breakfast is standard

nice to have a bar and restaurant in the hotel since there isn't anything else outside around the hotel

better breakfast items and options

good bed and good parking..

big shower head bottles of water in the minibar train to madrid is on a walking distance (8 min) breakfast was

the wifi in unusable if you have to work with it

wifi - we had to glue our noses to the bedroom door to download anything in the first room

the breakfast was amazing

very clean, great breakfast

the bar closed early.

car parking availability was great also

the breakfast was great plentiful and satisfying, with everything you need to keep you full from

breakfast was your normal breakfast at these type of restaurants

the breakfast was excellent

the parking at the hotel is very spacious and free

the offer of the bar and room service offer food is very low and limited.

pool, gym, kids play area

room was comfy for two kids aged 15 and 11 yo

breakfast was great, room was comfortable.

parking and ev charge. fair price for the parking (5 eur per night)

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

wish the hotel had a laundry room

the wifi signal was a bit weak.

fairness, i must acknowledge that the food in the restaurant bar was very nice and the staff in general were

we had a great stay there the bar in the hotel is very good and the bar staff very friendly and attentive

good free wifi and room with enough power suplies for computer and charging devices

staff is very supportive, and the rooms were super clean and every day we had room service

wifi was great.

nice prices in the hotel bar, bar opened till 23,00

the offer of choices in bar and restaurant for breakfast was excellent

shout out to the bar man who was amazing and hilarious

spa bath was amazing

room service was absolutely unacceptable

tv channels were basic, bar and restaurant are open in the weekends and the breakfast foods were over cooked

no restaurant no room service

hotel had no restaurant or bar facility open

bar does not open at night and little choice for dinner

parking was an issue as it was santa semana full of people in the mall

parking, walking outside to mall in rain by smokers

free parking. 15 into centre of madrid in uber.

also - the bar on the ground floor was never open during my stay, was it a 'walk up service' or was it closed

parking for the hotel is separate but i had the last available spot which took me quite some effort

ample space, free parking, easy access to restaurants, and super-friendly staff

gym could be more comprehensive to train more muscles groups

the snacks that came with the drinks we had at the bar were a small meal in themselves

wifi on the first night

only facility that we felt could have been better was the lobby bar which closed a little early (11pm), and on

breakfast spread is the same daily with limited options so for long stays it could get pretty

wifi is very bad, practicaly never works

choice of food for breakfast

wifi, heating broke down, but staff got me a portable heater

breakfast was ok

good breakfast and good privacy

set in an awful area , it s adults only and go at your risk.

the breakfast is very rich and the beds are comfortable

everything. breakfast was excellent and private garage fot the car.

i love has pool and a nice decoration

for a 4 star hotel there was no tea or coffee facilities within the room, no laundry service or room service

fill your pockets with food from the breakfast selection if that's something you like to do also, bar and

good wifi connection, comfortable room, helpful friendly staff , free parking .

the bar in the lobby was closed and the pricey vendo machines.

room service or restaurant on a friday or at weekends, seriously this is meant to be a four star

very far from madrid... very bad wifi.

we had issues with the wifi either not working at all or being slow

wifi didn t work for iphone users.

late check out, free parking and 24 hr front desk

the bedroom was very comfortable and room service was good

the staff are super helpful and breakfast has a very good selection

staff was very human friendly and pet friendly :) me and my cat enjoyed 2 nights there, they have a green space

we had gluten free breakfast

they even let me take my small dogs into the bar area, a must during this heat

the girl at the bar was also very nice

don t have a laundry service

very clean, comfortable beds, big bath rooms, very nice breakfast, free parking places

room and bathroom were spacious and the wifi worked very well during my stay

free wi-fi, free coffee and tea, free parking

to find - good for parking - good for access to getafe and central madrid - room very

plus laundry facilities

the staff where quite friendly and the wifi good

the bar food and coffee were excellent

wifi was great, staff were great and bed very comfortable

nothing to say in terms of facilities except wifi

wifi is very poor

great budget hotel with wifi and underground parking included.

this time i used the laundry facilities, which are very convenient

kitchen was not well equipped at all

better equipped kitchen. a kettle and pans would have been great

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

the pool is nice and was never crowded, the gym and terrace were excellent

wifi is terrible food is subpar nothing around the hotel

the gym was a little bit cold but the temperature of the room could be easily improved.

not very clear that the mini bar products were not included. pillows were not very comfortable.

if you are travelling with kids looking for an hotel with a pool, this hotel is not an option

ordered room service but never showed up and no explanation

only few minutes walk from the hotel - great facilities, ovens, microwaves, good secure parking, laundry -

like the lounge room, the fact you didn t need detergent to do your laundry and the ac was perfect for june

self-service laundry is a such pleasant surprise

bedsheets were very clean with fresh unfragranced laundry

there was a cafe within the hotel in addition to laundry facilities

breakfast was tasty, wide choice of products

difficult access in and out of parking hotel area

comfortable and clean with good breakfast. good access to main roads. great pizzas at the bar!

good breakfast well valued for the price

location, breakfast & bar, parking

also my laundry bag looked like a mouse had chewed it

self serve laundry and super market in few metres of hotel

was lovely check in was smooth staff friendly room clean breakfast lovely only it could do with a few changes

though the breakfast is included is the same thing day by day so is boring eat the same thing day by

location, helpful staff and bar facilities

breakfast there was plenty of everything except marmalade - i know, a typically english observation

insecure wifi.

the room was spacious, the temperature in the room was great, the breakfast was good enough and the food at

coffee as we stayed for 6 days and and to go down to the cafe everytime we need coffee due to the room service

wifi connection is not very good

spacious, was washing machine to do laundry

de cafe , gel de ducha y champu , toallas de ducha y toallas para la piscina incluye una hora de spa gratis a

however it was very convenient for me, and the hotel boasted a gym and a pool which i didn't have time to use

the studio type with kitchenette. it match our needs.

seemed like people are doing more than what they are expected to, like the person of the breakfast, one for all

astonishing view on the roofs of the city, convenient location, cafe with good coffee, good wifi, generous

pool could have been a little bit bigger as it got full during hot and sunny august.

breakfast was great so much to choice from

facilities very good, breakfast had good choice, range of food and quality

staff were helpful and could purchase a smaller breakfast at the bar. excellent wifi connection.

laundry room was also at our disposal

towels were really cheap material was and old, they didn't not have shampoo, the laundry prices was really

amenities such as cups, cutlery (knife, fork, and spoon), hotel slippers, cotton pads, and a laundry bag

no wifi in room

room had no wifi

day laundry service

wifi offered free was an unsecured network

wifi and heating (heat pump) worked perfectly

moreover, there is the offer for late check out at 13:30, with only 10 euros charge

wifi was good too

wifi worked well

when i first arrived, the wifi didn't work at all, but they fixed it instantly and it was then very good and

3 negatives for me: - wifi is just missing - the airconditioner has a problem with the heat, i do not like the

the free wifi was fast

i wouldn't say i didn't like it, but it could have been better: the wifi and the breakfast.

i also appreciated the laundry services: it is super hot here, the clothes get dirty super quick, so we could

they also have a self service laundry room

i will definitely come back laundry gym it has everything

and has all the necessary facilities within it's premises (a bar, a restaurant, a pool, also a laundry room)

the convenience s offered. restaurant, laundry, service.

view of the palace, 24/7 reception, really good breakfast, laundry machines (washer and dryer)

have to download an app to do laundry and half the machines don t work.

breakfast, gym and free laundry

did some laundry one time and that worked pretty well too

great to have laundry for guest use, close to metro & busses one block

at night the bar is very popular so it can be quite lively - which i liked but some people might find a bit

renovated, stylish, clean, fridge in the room, fast wifi, excellent location, friendly service, english speaking

we started to move around and getting showers etc i realises this room is only for a couple, not kids with parent

wifi good

location is superb with the hotel being located in a great street for tapas and bars

literally fifty bars and restaurants on your doorstep but room was quiet

the wifi was not working properly and the data phone was also to low - the phone in the room was not

sometimes it's not as easy to find hotels with rooms for 4 (easier for 2 adults, 2 kids, but not so much for

close to everything- staff were very helpful - bar prices very reasonable

wifi sometimes not working - telephone in room didn t work

breakfast and laundry

was great, but i recall the hotel laundry services to be quite inflexible with timing

laundry is very pricey

despite laundry bag stating it was available monday - saturday when enquiring on friday afternoon we were

room service was a bit careless as we did not have any

recommend changing to an unscented laundry detergent

and funky decor; comfortable common spaces; good breakfast, friendly staff; able to get laundry done

the nicest staff, very clean, good breakfast and the location is perfect!

so quiet, thank you to the staff that were all so helpful, its very clean and has a very good wifi and

the good selection of food for breakfast

the lift didn't work and the service staff were busy using the other with their laundry runs one member of

it was in the middle of major attractions, they welcomed my dog and my kids.

location, good family room with bunks for the kids, massive bathroom with separate tub and shower

location, availability of private garage, cosy room and breakfast was better than expected.

close to everything room was very clean free wifi

needs refurbishment, they advertise gym but all machines are not functional

excellent room, comfortable bed, clean bathroom, enjoyable breakfast, good free wifi

close to shopping center, good wifi. friendly stuff

found the internet/wifi was extremely variable, very frequently just freezing for minutes at a time

swimming pool which is very disappointing also

was not that good, i asked for laundry upon my check-in and informed the reception that i need the next day

we were charged 100 euros for one small bag of laundry

friendly and helpful staff; late check out 14

pool in the spa was a surprise, was expecting something more suited to swimming

gym could do with a weights machine!

kids loved the muffins for

the staff were extremely helpful and the location was perfect. the breakfast was good.

beds, location and wifi were ok

location is excellent, as was the ground floor tapis bar and outdoor street cafe

the gym is extremely small and is just open from 10.00 am!

great location, lovely room with a terrace. rooftop pool a bonus after a busy day sightseeing

was disconnected, couldn't call room service

breakfast was average which was only thing let the hotel 5/5 score down

the wi fi was also very good as was the breakfast and bar onsite

ideal if you are travelling with your pet

pool closing from 14-16hs during the summer is non sense

the walls and a sharp metal thing sticking out the floor which of i didn't see it and one of the kids had fell

free parking

we had no wifi as it didn't work in our room

easy access to the pool and garden on the ground floor for my dog there are no extra charges for parking and

lots of nice restaurants and laundry nearby

and the breakfast time was excellent and gave us plenty of time for a lay in

reception staff were so helpful, did offer an upgrade on the room for a small charge and did an early check in

i was offered a complimentary use of portable wifi throughout the 8-day stay and that saved me a hefty price

very close to the restaurant so at 7am in the morning you could hear everybody talking loudly, kids running

laundry fees are decent

wish there was a way to get laundry done there

fabric dust from laundry worsen my allergy

the basics were top notch (wifi, bed, bathroom, ac

but ticks all the boxes: good shower, solid bed, wifi, towels

breakfast was decent, but it had little variety. the fee for doing laundry was rather high.

very weak wifi.

the second day of my stay, i could not connect to the wifi in my room on the 4th floor (it had been available

lots of local restaurants and bars nearby and right by the metro

i wish there was a bar to get a glass of wine at night

then, i left my laundry out overnight but it was never picked up so i had to throw away the clothes that got

supermarket across the road and laundry service 3-4 doors up

i don't eat breakfast but their quality and variety is really perfect

location was perfect, it was close to everything the room super clean and elegant really great breakfast with

'garret'room with fine breakfast lent to the location near the palace with the metro in between

location, good breakfast, good wi-fi, excellent staff, laundry service

many narrow corridors which are clogged with large containers full of soiled laundry in the morning the foyer

fast room service

very clean and great wifi

good breakfast

laundry service because of national spanish holiday - nowhere else in the world would a top

the charge for laundry was quite expensive in comparison to other hotels we have stayed at.

location, decor, staff, breakfast, laundry

expensive laundry

i didn't get my laundry until i had missed a full day

laundry really takes 2 days- this is not something that you would

we enjoyed having the small kitchen even if we didn't use it too much

nice hotel in a nice area. great value for money. verygood breakfast. polite staff

wifi was cut off for a whole day and a half, staff didn't really offer any solution to someone who

the small kitchen was suitable for cooking/heating light meals and the location was central while close to

they put us in the room in front of the laundry, that works from the morning till almost midnight

laundry prices were expensive

laundry was a bit pricy but they were so far i didn't mind

we did not take advantage of the breakfast, but laundry service was extremely efficient

location of our room on this occasion was on the first floor, directly opposite the hotel laundry room and

and had netflix the bed was super super comfy the bathroom was very clean the room had a small kitchen well

very good location and the room comes a small kitchen.

brought my kids with me and i was in awe

full kitchen is definitely plus for traveling with kids

wifi was bad at certain parts of the room

having books instead of a bar is already building a calm environment and relaxing is much easier

wifi glitches

room service and friendly and helpfull reception staff

the room had excellent wifi to work in, was high up so good view over the city

also has terrific coffee shop/ bar downstairs

you have to pay for laundry services if you want something ironed ($$)

no ironing facilities unless you use their external laundry service

there is a soup kitchen across from the hotel entrance which distributes in the morning and there can be quite

they accommodated my early arrival and early check in. great staff and very good location.

wifi keep disconnecting

metro station, laundry, supermarkets, restaurants near hotel

we asked for laundry service and they just forgot about it

laundry service but pricing was unclear for some 30 items

laundry service was expensive, and it took 24hrs to get our laundry back, it was nicely folded and

breakfast was a little expensive.

bar advertised however only open 7

where the staff detailed what exactly they mended in each item of clothing as part of the laundry service - a

and the balcony was a plus - the location - the high attention the staff gives to their guests - laundry service

the spinning entrance gate maybe, my kids got stuck there a few times !

pool maintenance in the midst of summer s hottest days

the price of the room service was a bit overpriced