the wifi was good and the bed very comfortable

pleasant bar area to return to at end of evening

plenty of parking

decoration, comfortable seating throughout, excellent bed & bathroom, friendly staff and good breakfast, what

nice to see 4 ev chargers in the spacious car park

but it suited a married couple on a night away from kids

the room was nice and big. it was very clean and there was parking on the hotel premises

lively bar and restaurant, good food, friendly bar staff. enjoyed the meal

wifi was intermittent

decent wifi, quiet location

there is convenient free parking at the nearby village green

fortunately the bar was very pleasant so i took my work down there instead

very nice location and building easy parking very good staff.

clean, well restored and superb breakfast

we had asked for an early check in and the staff were very accommodating and had our rooms ready for us

staff, modern comfortable room in main building,good parking, breakfasts very good quality ingredients cooked

also encountered issues in the morning, with room service arriving significantly before requested and food dry

went swimming with kids 3 times over trip which was great fun

was nothing i did not like, the only slight observation i could make would be the room service menu is a little

some of repairs or improvements had yet be completed and seem to be no checks as there was some room service

room hasn t been properly cleaned by the housekeeper with the old laundry and rubbish still in the room

room but it overlooked what we think was the laundry room, so it was quite noisy in the mornings and during the

equipped pet friendly room, with a special personal touch

ample parking, extensive well kept grounds, clean rooms, excellent bathrooms, helpful friendly staff and

have had more interesting rooms here in the past but i understand the current aim to restrict pets to the annexe

designed for business visits they adapt well to hotel facilities), swimming pool, sauna, gym, lounge areas and

restaurant was closed so only limited bar menu.

the gym and pool were appreciated

chance but will definitely use of in the area again the meals were excellent and the gym and spa facilities

it was very quiet the night i stayed so i had the pool and spa facilities to myself

upon mentioning the wake up call by the laundry skips no offer to resolve my complaint

room noisy was on ground floor outside laundry with constant machinery noise.

laundry collection at 7:45 on the paving slabs was noisy and woke all of us up (3 different rooms)

the room had a view of the laundry area and there was no fridge in the room

the domestic staff threw the dirty laundry bags down the stairwell several times whilst they were doing their

the burger ordered through room service was terrible, and the sausages at breakfast were the same cheap nastiness

in the bar before dinner was not too efficient, often waited a long time for bar staff to welcome us or

the new spa and gym is stunning - one of the best i've ever tried

a bottle and larger selection of pastries (both in size and variety) i didn t like fact that kids were allowed

big doorstep beef sandwich in the bar and a great choice of food for breakfast

room being next to the laundry and having washing machines spinning late at night

cold i ll-equipped inadequate room next to noisy laundry room, only patchy 4g in room, shower was in room not

stay was wonderful but i couldn't find wifi instructions in the room

the menu looked far better than it had previously, the bar had been partially modernised

there is good car parking right outside the accommodation block, which is separate from the pub

dear, the twin room we had was just like it had been a former laundry room/ cupboard

was also on a corridor with a very noisy family group whose kids were running up and down the corridor, and

bar is good and the food was excellent value for money

hairs in bath, pubic hair in bed, dirty linen no room service available two nights

50, absolutely brilliant, and the bar prices were really reasonable too

at checkout, they charged me twice the same laundry - luckly i checked and they quickly corrected the bill,

laundry was complete ruined when my whites were washed with my blacks

have gym and spa

handy having the spa for pool and beauty treatments

the gym and the bar/ lounge area.

service in the bar and restaurant was top class and food in the restaurant was amazingly good

pub, nice range of drinks, lovely accommodation and breakfast and friendly staff, what's not to

secure parking at no extra cost

the bar and restaurant warm and welcoming

my breakfast was superb

problem was our black clothes ended up cover in white hairs from bedding - manager to speak to laundry

wider variety of hot drinks also some more toiletries eg bar of soap/bits and bins in the room eg laundry bag

the staff were really helpful and the bar cozy

the only thing that would have improve our stay would have been a sauna/pool or gym

room service available, but no information on menu/times/anything in the hotel room so we tried

pillows in the bedroom were quite uncomfortable and whilst the laundry (bed linen and towels) were clean they

corridors were full of dirty laundry and the room seemed to be serviced very quickly between guests

food room size laundry

24 hour room service

still believe that the cost of the fast wifi at 10 is too high as most people who stay away from home often

clean laundry on bed and towels in the room

wifi was good meaning that i was working away from the offices but maintained access to all the

no room service

wifi access was lacking but it was only minor

hot water, wifi, tv, heating, all ok

our room was ground floor and down a corridor where we had to pass all the bins and dirty laundry, carpets are

the location to walton heath for the british masters golf event.

was no option for room service, which ideally i would have had

good evening room service

we also ate an evening meal in the bar and it was a lovely meal

and bathroom; flower arrangements throughout the hotel; spa facilities and pool; choice at breakfast

very good breakfast

fine spa was beautiful, clean and big pool

the spa does need a good revamp and the gym too small.

breakfast and supper (supper not included in price) excellant

dirty laundry at reception

arrival our allocated room had not been made up, dirty laundry over the floor

amazing setting. very friendly staff. great for the kids.

enjoyed the pool

50% of the swimming pool was hosting a kids swimming lesson

laundry left in the corridors and staff in the bar we re uninformed ran around like headless

cost of food and drink. laundry is outsourced and expensive.

i enjoyed using the basic gym in between my travel de stations

a slight issue with the ev charger, though is seemed to be back up and charging within 12 hours

no pool, so had to move to a different hotel when my kids joined me.

the bath mat was threadbare and should have been rejected and retired=urned to the laundry company 2

the hotel lacks facilities like pool, spa which would have made this luxurious

only criticism was we were in room 5 above the bar and the speakers are in the ceiling of the bar which gave us

nice breakfast, convenient parking, friendly staff

can hear everything so the noisy kids that were running around until gone 11 were as annoying as hell

the 24/7 self service laundry facilities were convenient and affordable

self-service guest laundry

the only way to use the guest laundry is to download an application

has laundry service options but also has a handy washer/dryer you can do your own laundry in (for a

it was also a bit annoying to have to download an app just for the laundry machines, but was glad to have the

wifi didn t work, so i couldn t do any work

want told the password of wifi

wifi signal is good

say the wifi is free great but it's under a password wish i think should be a paper with it on in all rooms

everything was fine but could improve on modern technology for sockets and common laundry room.

laundry service was also not available at the hotel

location. shuttle bus. early check in. kind staff.

the room was very small and not really comfortable, the ac didnt work correctly and the wifi cut in and out,

lovely ambience. food and bar lovely. rooms very clean. stylish. pillows were the best !

laundry facilities and the food in the restaurant was very expensive

very spacious room, great room service. comfy bed!

i think someone had a pet in a nearby room

the pool and room was good, especially for the price

the pool was great for the kids. the restaurant was nice. 2 for 1 cocktails was great!

and welcoming, beautiful decor and furnishings in reception, bar and restaurant

we weren't warned in advance so was pretty inconvenient small kids

staff took a long tome to clear room service that was left in the hall!

plus the attendant seemed more focused on telling off kids if they moved any quicker than a slow walk than on

friendly staff, great food and a fantastic outdoor pool

due to the new restrictions there was no room service after 10pm which was completely fine but there was no

room service. got cold food

gym session to disconnect from work

parking is a hassle - normally guest parking is down a steep slope, makes it difficult to carry

were no contact numbers for room service so i ended up calling the hotel from my mobile to ask the rs contact

we were sent to the basement which was very cold and we were next to the laundry room, we were then moved to

the spa and loved that the hotel was environmentally conscious when it came to housekeeping and laundry

laundry lorry outside window at 07:00hrs, no aircon, prices of in room bottled water, price of b&b

laundry delivery truck outside my room added to noise, but was quite brief

room was above the laundry

i asked joanne to wash my clothes earlier as i had dirty laundry which i was charged 6 for

instructions for wifi in book were not correct/did not work

unfortunately we arrived too late to use the pool and garden but it looked lovely

proximity to the airport. wifi was working.

great sized room, wonderful pool and a jacuzzi

the cleaner tired to give us stuff from a dirty laundry room

need more activity and play area for kids

the room service charge of 3.00 seemed expensive and you could only pay cash .

room very quite, facility has warm pool with gym, very nice area and interior

the swimming pool was great

beautiful view of the church, cosy bar and excellent restaurant

lovely meals and bar area

wifi worked well and a bottle of water was waiting for us on arrival

no room service, no in room dining.

nice and cozy pub with fireplace and good music

laundry bags everywhere, restaurant floor dirty

the dirty laundry was in blue bags in the courtyard

lovely family room with kids toys there, lovely touch!

but we had a very early start so couldn't make the most of it as i wasn't that hungry but the kids really

breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american

had some laundry done and it came back in a terrible state

visited the spa and had a lovely relaxing day

very clean, good air con, bar area and breakfast and reception area great

the wifi was very good and the room was spotless

wifi is a bit hit and miss across your stay - chips in and out

- people talking, coming in and going out until the early hours and also obviously above the laundry room as i

bit noisy mainly we could hear the staff in the kitchen and laundry room talking a lot however it did all quieten

moth ball smell to the rooms. itchy laundry detergent

room no8 was over the laundry and tumble dryer quite noisy late after bedtime

laundry room disgusting, parking area a nightmare

very nice clean lively staff v good breakfast

restaurant and bar were very good too

the breakfast was cereal and then an excellent full english breakfast with coffee.

advertised that breakfast was included but it was yogurt and fruit in rooms with a pastry

and bar close early on sunday (although they were happy to plate up sunday roasts for anyone who didn't

iron board in laundry room would have been a bonus

i saw signs for a laundry but didn't use it

were not towels in room, i had to go forage for them in laundry room myself as reception was closed

comfortable hotel with laundry and ironing facilities as well as a free luggage room for the guests

laundry facilities were available at a reasonable price

no biscuits in room but saw them on the laundry trolley

trays of dirty plates and cutlery were left on the landing together with bundles of used laundry

noisy room next to their transportation of laundry etc

pet friendly, excellent value, easy access and parking.

at 2pm 1 hr before check in and was told that had to pay 30 for early check in even though room was available

the kitchen is huge and beautifully equipped

arrived early and was allowed an early check in

were looking for a private hotel with parking and this hotel was perfect

the area is quiet and there is free parking on site

decor was good and plenty of facilities including kitchen and

the blackout curtains were brilliant having netflix and youtube in the room really helped room service was great

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a

s a big car parking facility for gatwick and it s august so lots of kids

room was really nice, we booked one room for our group of 5 (2 adults & 3 kids)

room service was excellent

down side apartment 18 opposite laundry with a stop start humming up to eleven pm

the pool and spa were exceptional

dinner and breakfast and room service

breakfast was very nice, the service was great and we had a lovely view out onto the golf course

fabulous little golf course and loved the quietness of the

no laundry facilities

laundry carts being moved 10pm and 5am

the ev charger fees are too high. the extractor fan in the bathroom was dirty

had a big room in the ripley wing that was very comfortable and warm and the wifi worked well

pet dogs barking like crazy around 07:00am and lots of people talking in corridor from 07:15am

given the wrong wifi didn't work, & when leaving our hiking backs at hotel because we were an hour early, which

no room service. no towel change breakfast okay no one at reception desk

nice room in a quiet location, plenty of parking

communication from the hotel, regarding check in, and if wanted early check in/late check out

room was a big size, the bathroom had been recently been refurbished and had a very big spa bath and walk in