laundry facilities and the food in the restaurant was very expensive

staff were really friendly and helpful. kids loved the pool

, close to gatwick airport, very good on site parking, completely renovated, with an outstanding gym,swimming

free wifi

it offered a late check out and a swimming pool.

cost of food and drink. laundry is outsourced and expensive.

laundry left in the corridors and staff in the bar we re uninformed ran around like headless

a slight issue with the ev charger, though is seemed to be back up and charging within 12 hours

room ( 2 x double bed rooms ) was surprisingly very spacious ( spacious enough for 2 adults + 2 kids ), super

breakfast was fabulous

self-service guest laundry

wanted to do some laundry but the only way to get the machines to work is through an app, which requires codes

has laundry service options but also has a handy washer/dryer you can do your own laundry in (for a

the only way to use the guest laundry is to download an application

the 24/7 self service laundry facilities were convenient and affordable

laundry service was also not available at the hotel

everything was fine but could improve on modern technology for sockets and common laundry room.

good for an overnight. good wifi.

great staff that allowed us to have late check out complimentary

good facilities and was nice to have a gym. easy to travel to and from the airport

arrived early and was allowed an early check in

ample off street parking

parking is on-site and only a few steps away

the kitchen is huge and beautifully equipped

huge area for parking and easy to find with directions

clean laundry on bed and towels in the room

wifi was good meaning that i was working away from the offices but maintained access to all the

wifi was poor

wifi access was lacking but it was only minor

no room service

kids running up the corridor, people in the next room talking and going to the toilet

modern, clean, plenty of ev chargers

the staff me and my partner have stayed their on menny occasions to get away from the kids lol and we both have

beautiful rooms with room service .

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a

the cleaner tired to give us stuff from a dirty laundry room

pool spa

need more activity and play area for kids

swimming for kids only thing they don’t take cash so had no change to put in ve ndors machines

spa and relax

hotel did not offer overnight laundry services on a weekend, which caused quite an inconvenience after a bird

the hotel did make this right but not charging me for laundry to which i was grateful

was lovely and the cleaner had really madecan effort with towels folded luke an elephant and silk petals

the kids got veggie sticks (great

great room service and a thoroughly excellent menu

despite being right next to the housekeeping laundry room, it was surprisingly quiet at night

there s no self-service laundry facilities i

free wifi too

free wifi

nice big room. shower was great. room service perfect.

well planned, plenty of mirors, grip rails to get in and out of bath, it even had a line for your laundry

training of kitchen staff needed

were very basic and looked particularly diy and not liked they had been produced by a hotel kitchen

proximity to lgw north terminal is superb, facilities are good, gym, restaurants etc and the rooms are clean,

wifi is not accepting whatsapp

work as pillowcases and blanket cover were put inside out (to use them for two guests and save on laundry

very noisy, not sure if it was staff room/laundry/deliveries but was not quiet

open cafe; allowed very early check in for an additional fee; hotel is right next to the west jet check in -

no room service

fantastic for families with kids and early morning flights

i asked joanne to wash my clothes earlier as i had dirty laundry which i was charged 6 for

lovely owner, very helpful and very well stocked kitchen. bed was super comfortable

loved the pool

cute little b n b near to airport. wifi was great, bed comfy.

the site is pet

not really an issue, but hotel outsources laundry. you can walk 14mins to laundromat.

free buffet for kids :)

the staff, particularly romans, nina and andre gave excellent customer service and our breakfast could not be

bar area was really bright, the lights could have been lower for nicer ambience, it almost felt

nothing at all to better it apart from perhaps slightly lower lighting in the bar area- that comment shows you

the dirty laundry was in blue bags in the courtyard

laundry bags everywhere, restaurant floor dirty

wifi in the room was not so good so had to go to the lounge area.

lovely breakfast service friendly staff lovely food comfortable for one night stay.

wifi is super fast and free

bit noisy mainly we could hear the staff in the kitchen and laundry room talking a lot however it did all quieten

left it in unsecured laundry room

night and morning, was a little cold, and i think there was some sort of cleaning cupboard or laundry by our

- people talking, coming in and going out until the early hours and also obviously above the laundry room as i

room was located next to the laundry and reception and across from the kitchen

laundry facilities were available at a reasonable price

iron board in laundry room would have been a bonus

they had an laundry guests could use

comfortable hotel with laundry and ironing facilities as well as a free luggage room for the guests

guest laundry is always useful but that's not a deal breaker.

dear, the twin room we had was just like it had been a former laundry room/ cupboard

no wifi

bar staff very helpful and made us food just before closing bar food, was lovely food.

wifi is bad but i use the lounge for this

wish wifi was available in room rather then just at reception

expensive car parking would like it cheaper especially after staying the night

wifi wifi wifi we had cosy room in mews annex - there was virtually no wifi coverage- couldn t

the wifi when i needed in the morning for business wasn't

a bar would have been more useful than having to wait for a waiter to find us

parking was 7.50 pounds/day

wider variety of hot drinks also some more toiletries eg bar of soap/bits and bins in the room eg laundry bag

problem was our black clothes ended up cover in white hairs from bedding - manager to speak to laundry

comfortable and good for gatwick nice meal in the evening good long term parking with payment to the

staff were very friendly and accommodating and arranged an early check in for us

food was top class, i had room service and was worthy of michelin star rating, room was spotless, staff were

+ bed laundry were dirty and old-fashioned

wifi is best in the annex/newer part of the hotel

bar closed at 12 midnight.and no room service after that time.

this time around i had problem with the wifi

the bar and restaurant were open late, meaning food and drink was still readily available when i

excellent parking for my truck best breakfast i have had. friendly staff and very comfortable.

hardly anyone seems to use the pool and jaccuzi

the facilities were very good and the swimming pool was excellent

could have had a bigger selection of bar food

food in the bar was good value and tasty

real credit to the hotel - all staff friendly and helpful - spa treatment very nice - free ample parking - huge

staff preordained the bed with rose petals for my girlfriend's birthday

vegans could be catered for a bit better and the bar needs more intimacy

wifi wasn't as strong as it could be. afternoon tea wasn't quite value for money

outside area was fantastic, we stayed with my dog who was welcomed in the bar area and outside areas

how cosy it makes you feel. the waiting room with the fireplace is the best one :)

smell in the room and noisy as room was above the bar area.

the old setting with fireplaces and log fires

lovely staff, clean room, quiet, comfortable location, huge parking!

wifi was easily accessible

the wifi range was a bit low in room 5

tiny bedroom with dated furniture and decor. no bar as advertised.

night and although the room was tired looking the bed was clean and comfortable and we had use of wifi and a tv

pool was a bit small

and there is free access to the swimming pool, jacuzzi, sauna, steam room and gym

the staff at the front desk are fantastic and the spa was exceptional - high-quality and services

dinner in the bar was very good and breakfast was

had two flights of stairs to negotiate from the car parking area but

over lingfield race course and free use of sauna pool and gym a bonus staff were really

to the k2, swimming pool, room service quality amazing, lovely staff, ev charging, lots of places to park- it

spa no longer available for those who were looking for it.

everything was just really nice; the room was clean, and the room service was excellent

and my boys loved the pool, the gym and the breakfast

quaint hotel- modern spa. lots of parking space.

swimming pool was quite cold and sauna not very hot

wifi was incredibly weak in the room and the cardio equipment in the gym is very dated and in need

mostly in the spa and gym

everything, spa was incredible

good parking

the free wifi was strong and worked without issue which often is a rarity in hotels

friendly and big thanks to issizy hope i ve got that right who showed us round and did evening bar service

was lovely staff were so helpful room was perfect and breakfast spot on will be staying there

the free wifi in the pub was really good and very fast

bar was pricey but service made up for it

spa with swimming pools and gym absolutely fantastic

that families will be taking holidays but relaxing in the spa was impossible as it was full of kids and the

we only became aware of when looking to book a table after day long meetings outside of hotel but bar menu

great location and surrounding grounds. a nice spa with a lovely pool.

we dined from the bar menu and asked if we could eat in the adjacent lounge area

receptionist and bar staff are always so kind and polite

we had dinner in the bar, fish and chips were tasty, and nice bar too

wifi was very poor so unable to get anything done at night on laptop that's all really

restaurant didn't open until 7pm so we were restricted to having dinner in the bar (with young kids who couldn

small issue with the laundry which was eventually positively solved

breakfast week day 6am - 9:30am check in after 3pm, check out by 11:00am plenty of parking

your carpets are not clean and spindles missing on the stairs leaving big gaps kids can fall down

ate in the bar in the evening because there was a wedding in the restaurant, menu a bit limited

it's easily accessible. the breakfast is good. staff are courteous and helpful at all times.

woken up by laundry collection. not enough shower gel/shampoo.

laundry truck at 6am was noisy and woke us up

receptionist was accommodating allowed early check in

only a 10 min taxi ride from the lindfield golf club.

it was lovely hotel great and pet friendly and clean

no biscuits in room but saw them on the laundry trolley

trays of dirty plates and cutlery were left on the landing together with bundles of used laundry

noisy room next to their transportation of laundry etc

great wifi connection

peaceful location, tucked out of the way spacious bedroom pet friendly

the bath mat was threadbare and should have been rejected and retired=urned to the laundry company 2

breakfast, did a wine tour and it was great, did a walk the next morning

to hotel and parking could be clearer, it was a little confusing especially when arriving in the dark

nice breakfast, convenient parking, friendly staff

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

breakfast was delicious, however do not go by the room service card in your room - that

very friendly and helpful from eleonor on reception through to mary and tessa in the bar and restaurant

we weren't warned in advance so was pretty inconvenient small kids

room service breakfast mixup was not tragic

i had room service

ample safe parking plus charging points for electric vehicles

was in a really rural and peaceful area, the room was extremely comfortable and the breakfast and restaurant

nice room, comfy bed, excellent breakfast

the lounge bar with a roaring fire was gorgeous

the wifi was a bit slow, and the phone signal was a bit patchy.

room was of a poor standard (no fridge outlook to laundry bins ect) mel at reception, reassigned our room and

booked a room with garden view but instead we got laundry baskets

upon mentioning the wake up call by the laundry skips no offer to resolve my complaint

room noisy was on ground floor outside laundry with constant machinery noise.

asked for a quiet room, was put in one of the rooms closest to the gravel car park and where the laundry cages

wifi wasn't very good.

the pub itself is beautiful with a great restaurant and cosy bar space

beautiful view of the church, cosy bar and excellent restaurant

wifi worked well and a bottle of water was waiting for us on arrival

lovely meals and bar area

we were in was above kitchen could here staff late evening and laundry delivery early morning first morning

it was a bit noisy at times - laundry truck and other annoying outside noises.

wifi was simple to set up and fast

it was our pearl wedding anniversary so hotel spread petals on our bed spread

golf course which i have to say is the main reason for our visit was in shocking condition, it is

small room for three people and no laundry service

the reception and bar area is spacious with lots of seating to meet friends

location, easy parking, clean, nice rooms, staff are very friendly, engaged and jeanette who serves breakfast

free wifi was very useful

contains a nice bar and the main eating area