the dirty laundry was in blue bags in the courtyard

laundry bags everywhere, restaurant floor dirty

wifi did work in the room,

the late check out time was much appreciated also

very clean and nice rooms, nice staff, nice breakfast buffet and very close to gatwick airport.

room was located next to the laundry and reception and across from the kitchen

room 14 was super small. laundry trolleys were sorted outside my window at 7am.

laundry room disgusting, parking area a nightmare

night and morning, was a little cold, and i think there was some sort of cleaning cupboard or laundry by our

the single room is by the laundry and they start the machines really early

i asked joanne to wash my clothes earlier as i had dirty laundry which i was charged 6 for

loved the pool

on mattresses rude staff pool was filthy - dogs were in there hot tub closed with dirt inside gym equipment

had microwave, fridge, kettle , wifi- very good value for the money

lovely owner, very helpful and very well stocked kitchen. bed was super comfortable

not really an issue, but hotel outsources laundry. you can walk 14mins to laundromat.

free buffet for kids :)

spacious, comfortable and the free meals for kids was a real bonus. great value.

the breakfast was superb, lots of choice.

spacious, comfortable and the free meals for kids was a real bonus. great value.

guest laundry is always useful but that's not a deal breaker.

i saw signs for a laundry but didn't use it

they had an laundry guests could use

iron board in laundry room would have been a bonus

comfortable hotel with laundry and ironing facilities as well as a free luggage room for the guests

very noisy, not sure if it was staff room/laundry/deliveries but was not quiet

work as pillowcases and blanket cover were put inside out (to use them for two guests and save on laundry

a sauna at the gym would have been great

and room was small, parking you have to leave your key, with kids and no bath in room (only

location for a flight out of the north terminal with really great helpful staff and a late check out

well planned, plenty of mirors, grip rails to get in and out of bath, it even had a line for your laundry

very good breakfast

were very basic and looked particularly diy and not liked they had been produced by a hotel kitchen

we didn t receive our booked wake up call for our very early check in

we saved ourselves some money for dinner by popping onto the free shuttle train between n and s terminals

hotel did not offer overnight laundry services on a weekend, which caused quite an inconvenience after a bird

the hotel did make this right but not charging me for laundry to which i was grateful

no wifi unless you joined their points system. i thought that was a jip.

speedy room service with plenty of food

noisy neighbours with screaming kids

despite being right next to the housekeeping laundry room, it was surprisingly quiet at night

there s no self-service laundry facilities i

free wifi too

50 for a bag of crisps for the kids - rip off

realise it was about an 8 minute walk (not great with heavy cases & kids)

+ bed laundry were dirty and old-fashioned

room service

the bar and restaurant were open late, meaning food and drink was still readily available when i

good food & relaxing bar area

adjoining block had no access to the wifi, which was rather inconvenient

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

wifi wifi wifi we had cosy room in mews annex - there was virtually no wifi coverage- couldn t

we ordered room service one evening and tray remained uncollected for a good 24 hours

kids playing right outside our window in close private house garden, thin walls in our annex room,

bar area is a bit weird, since covid and opening back up there is not a large staff

everything was fine but could improve on modern technology for sockets and common laundry room.

laundry service was also not available at the hotel

for gatwick airport with a good shuttle service, comfortable and good value, nice bar and the food was good as

s no room service you need to go to the bar and carry everything up yourself on a tray so good luck if

good for an overnight. good wifi.

the 24/7 self service laundry facilities were convenient and affordable

wanted to do some laundry but the only way to get the machines to work is through an app, which requires codes

the only way to use the guest laundry is to download an application

self-service guest laundry

has laundry service options but also has a handy washer/dryer you can do your own laundry in (for a

wider variety of hot drinks also some more toiletries eg bar of soap/bits and bins in the room eg laundry bag

problem was our black clothes ended up cover in white hairs from bedding - manager to speak to laundry

great hotel, lovely grounds. great breakfast and staff very helpful.

excellent family room with pet

breakfast is sometimes buffet and other times order from menu i wish it was always order from menu

laundry facilities and the food in the restaurant was very expensive

breakfast was just so-so, otherwise it was fine for what we needed.

almost forgot to mention the swimming pool and gym, and of course restaurant as well as all night pub in the

kids wasn't happy the indoor pool was

the gym could have been slightly better

laundry left in the corridors and staff in the bar we re uninformed ran around like headless

cost of food and drink. laundry is outsourced and expensive.

breakfast was fabulous

location to airport, great bar lounge area, fantastic staff

breakfast was very good and staff were so friendly especially on the bar

dear, the twin room we had was just like it had been a former laundry room/ cupboard

bar staff were so friendly also

room service available because there is no staff

bar is good and the food was excellent value for money

hotel offers room service yet no one answers the phone and even after calling reception for help, help wasn

the area is quiet and there is free parking on site

arrived early and was allowed an early check in

no room service but tea/coffee and water in room so nothing really.

parking is on-site and only a few steps away

the hosts, the off street parking, the place itself and pedro the dog

noisy kids (next door

parking, reception 24hrs, good check in no fuss, nice guy, very clean and spacious room, good room service,

noisy kids (next door

after some thought, we decided there probably were kids banging around, but equally, what we were hearing

room service menu very limited.

clean laundry on bed and towels in the room

no wifi in room

wifi was good meaning that i was working away from the offices but maintained access to all the

wifi available on all floors

want early check in and ready asked them for early check they said if the room is ready will give me the

the cleaner tired to give us stuff from a dirty laundry room

spa is great

breakfast was good, bar food great, buffet evening meal tasty

full of school kids on trips

awesome bar staff, very caring and understanding about where to properly park my classic car.

property has not much grounds to walk in (unless you count an unattended field next to the parking lot and some

and there is free access to the swimming pool, jacuzzi, sauna, steam room and gym

hotel facilities including the swimming pool were top notch

dinner in the bar was very good and breakfast was

niamh who worked in the restaurant and bar was brilliant, she was great and even bought me a blanket so i could

small issue with the laundry which was eventually positively solved

very poor wifi signal in 407.

it's easily accessible. the breakfast is good. staff are courteous and helpful at all times.

bar is all lovely, photos do not do the hotel justice

breakfast week day 6am - 9:30am check in after 3pm, check out by 11:00am plenty of parking

and so had to ask for more comfortable beds easy to park, didnt have to bother wtih tickets for parking

there were only two parking spaces at the lodge and we were lucky to get one of them

plus wifi connection isn't that good over there and the side view is on

wifi was very poor so unable to get anything done at night on laptop that's all really

room service was excellent and breakfast good

facial treatment, private hot tub, swimming, parking, fluffy robe,

i didn't have any treatments, but the hot tubs and hydra pool were great

real credit to the hotel - all staff friendly and helpful - spa treatment very nice - free ample parking - huge

i ordered room service for dinner (which can be hit & miss) but the food was excellent

lots of parking spaces

ample car parking, and, despite arriving quite late (2300) there was a very warm welcome from the front of

bedroom, comfy bed, large smart tv, heated towel rail, large swimming pool, decent breakfast choice

plenty of parking, good tv and wifi, excellent breakfast, very quiet and very clean.

excellent stay; quiet location, easy parking, bathrooms with baths, comfortable beds, spacious rooms and the

only thing i would change is the gym facilities

the gym could have been better.

mores the pity they do not offer airport parking

its gets a bit rowdy at the bar with groups

room service food wasn't the greatest, pizza was cold in the middle. desert was ok.

staff were very accommodating, pool and spa were lovely and great views from the room,

smell in the room and noisy as room was above the bar area.

the old setting with fireplaces and log fires

how cosy it makes you feel. the waiting room with the fireplace is the best one :)

the bath mat was threadbare and should have been rejected and retired=urned to the laundry company 2

can hear everything so the noisy kids that were running around until gone 11 were as annoying as hell

the hotel lacks facilities like pool, spa which would have made this luxurious

it is a stunning location in the private vineyard with onsite free hotel residents only parking by the hotel

onsite restaurant with good made to order breakfast and nice dinner available for all hotel residents if desired

room service was prompt

i did not have breakfast or dinner this time at the hotel but had a drink in the bar when i returned in the

to get there and it would have been nice to have quiet time for residents in the outdoor pool of an evening

breakfast was delicious, however do not go by the room service card in your room - that

wifi wasn't great, so i just resorted to hotspotting from my mobile

helped me with the parking of my vehicle within the grounds as it was a bit tight for a van

parking was a bit limited

decent wifi, quiet location

but it suited a married couple on a night away from kids

theres free parking and wifi

lovely meals and bar area

no room service, no in room dining.

nice and cozy pub with fireplace and good music

was a shame we were not told the bar was shut and so was the restaurant

wifi worked well and a bottle of water was waiting for us on arrival

room was of a poor standard (no fridge outlook to laundry bins ect) mel at reception, reassigned our room and

we were also woken at 4:30am by the laundry delivery which made a lot of noise for about half an hour which

the domestic staff threw the dirty laundry bags down the stairwell several times whilst they were doing their

laundry collection at 7:45 on the paving slabs was noisy and woke all of us up (3 different rooms)

booked a room with garden view but instead we got laundry baskets

we were in was above kitchen could here staff late evening and laundry delivery early morning first morning

it was a bit noisy at times - laundry truck and other annoying outside noises.

golf and food, and friendly staff

it was our pearl wedding anniversary so hotel spread petals on our bed spread

no room service . for the price this should of been included . dated decor needs updating

small room for three people and no laundry service

location, easy parking, clean, nice rooms, staff are very friendly, engaged and jeanette who serves breakfast

only thing we would change is a better option for kids sleeping

nice bar area, lovely breakfast

slow wifi

room service sandwich for 18 was a microwaved and hard and basically inedible

that families will be taking holidays but relaxing in the spa was impossible as it was full of kids and the

breakfast was very good, food is excellent, very accommodating of our dog (flat coat), excellent

he helped me to chose my wines and selected two lovely single malt whiskies in the bar after my meal

big doorstep beef sandwich in the bar and a great choice of food for breakfast

service was atrocious the staff - other than the young kids serving in the restaurant - were unhelpful, charmless

old and unique property. spa facilities excellent

we were offered a table in the bar but that is a small room with round pub tables so that wouldn't have worked

suite was meant to have garden view and it overlooked parking lot

poor wifi in the room food not as good as had expected

clean rooms, good bar and great food.

brilliant evening meal and nice breakfast to start the day

a gem of a place to stay - best of all was the friendly vibe - after a long drive a pint in the bar was required

breakfast was delicious

the location ideal a pretty village with adequate parking

wifi didn t work

we had drinks in the bar which were very reasonable and breakfast which although a busy time came quickly and

we sadly slept through breakfast, but when we came down we were made a pot of fresh coffee before the owner

journey, but the internet connection was very slow :( and only one choice of lager/ale in their bar :) motorcyclists

relaxing cosy bar area

a reasonably priced room service and a bar area

and we ordered room service that never turned

we loved the (free) spa and the beautiful grounds as did our dog was warmly welcomed

we used the spa facilities which were also part of the price of our stay

room service in hotel of that calibre

facilities to make your own breakfast ( breakfast food provided free) and cook other meals , laundry, free

laundry and breakfast with communal kitchen

good to have laundry facilities

noisy delivery of laundry very early in morning

but this really put the icing on the cake when mr laundry delivery man pulled up outside the hotel on a

arrival our allocated room had not been made up, dirty laundry over the floor

dirty laundry at reception

good food menu in the bar area

peter and tina, thank you, to the other reception staff and breakfast room team whose name i don

it was warm & clean, ideal for kids