wifi and no cooked food

parking facilities; rooms was a very good size, with fridge; breakfast was very nice and was pet friendly

good disabled parking and room comfortable and clean

good car parking & great location

excellent carvery & a great breakfast

free wifi didn't work, i mentioned it to the receptionist.

the snug lounge is a quite place to work in with good wifi

loved the location and the fact that there was a bar and restaurant on site

and chairs, as your web site describes an 18 cover seating area for those eating with their pets

could not do enough for you - an incredible library full of a collection of local books - cosy bar and lots of

wifi didn t work, so i couldn t do any work

want told the password of wifi

wifi signal is good

say the wifi is free great but it's under a password wish i think should be a paper with it on in all rooms

arranged an early check in and late check out very easily

coffee machine and little kitchen area were very much enjoyed! v convenient for beach and town

is fabulous, online check in is so easy, decor is cute, large rooms, wifi, good tv, nice coffee machine downstairs

grateful that we were able to have an early check in too

we were also surprised to see single-use cups in the kitchen, this created unnecessary and unrecyclable daily

check-in, check-out, help with laundry (i was late but they made it work) and changing my booking were all

breakfast was brilliant, service superb

i had a room service meal and it was brilliant, nicely served on a tray with two people coming to deliver

the neighbours, who decided to have a party until early morning hours - not ideal with 2 small kids

didn't use the restaurant, used the bar menu instead

30 am possibly a laundry room restaurant menu limited for large hotel and hours of opening very short bar only

that they are pet friendly.

breakfast option was too expensive.

think the wifi should have been free i would have been happy to pay a higher price for the room to have free

the location is incredible!! we stayed here as it was pet friendly, and my sister had her dog

the cleaning was done well and the laundry changed every day

a full english and the breakfast bacon and tomato s wasn t cooked enough also wifi was

early check in

very friendly staff. fabulous food. great pool and sauna gym equipment. overall a lovely place

room was amazing, we had a huge four poster bed, very comfortable, a spa bath that was a nice surprise, and the

laundry was scattered down stairs

laundry everywhere, door to laundry open, and all over the floor downstairs near reception, piles

we cancelled room service and just slept

room service for some reason took the toilet paper away and didn t replace with new rolls but a

this hotel is perfect for a short stay if you are not super fussy or on a budget - there is no bar /food at

were given a key fob with no key, the receptionist moved us to a room next to the laundry cupboard where the

why are the fire doors wedged open by laundry bags

great sized rooms and great parking facilities - excellent front desk service

liked the room service

hotel in general could do with a bit of updating and the seating in the bar area was a little neglected by a

no biscuits in room but saw them on the laundry trolley

trays of dirty plates and cutlery were left on the landing together with bundles of used laundry

noisy room next to their transportation of laundry etc

nice bar and great food

and glad the bar was open as wasn t expecting that

from our first room as it was by some sort of ventilation system which was extremely laundry

the room seemed to be next to the laundry cupboard and so we heard the house keepers going in and out collecting

early morning noise from bins being emptied and laundry, not good on a sunday

30 we were woken by lorries either collecting empty bottles or delivering hotel laundry or supplies in trolleys

room were above the hotel laundry and as such a constant noise from machines disrturbed sleep no fridge in the

breakfast very poor room was noisy because of traffic, and laundry delivery at 04.30am

also the lift , i lift for the whole hotel and staff doing laundry etc

laundry was still being delivered at 3 in the afternoon, tieing up the only lift

also being woken at 6am by your laundry service has definitely put us off using you establishment again also

friendly place to stay, next time i visit i will be taking my dog with me as they also welcome pets

laundry not changed daily despite asking for it

our room was round the side and the early morning laundry delivery proved rather noisy at 6.30

located next to street where the truck came to collect laundry and was noisy

bed for the double room was too small for 2 adults

kitchen staff could have brought more hot food, pastries, juice & milk when they started to run out

loud laundry collection at 5am directly below my room.

members at front desk very helpful with advice on where to eat and location of place to do our laundry

laundry service was very bad

couldn't tell if it was a 'pet specific' room but as i am very allergic to any dog other than my poodle and

the hotel was in a fab location , bright, clean and friendly. the breakfast was amazing!

i was unable to sleep all night as staff were doing laundry with machines on till the early hours (in an adjacent

hoping to book a spa room in october

cocktail bar was excellent and the breakfast was delicious

the spa room was out of this world, they laid rose petals out for me and i proposed to my girlfriend

fuss for our request, i haven't been extra charged for delay on the check out and for breakfast room service

spa bath sea view

elevator is sketchy there s no room service there s little to no soundproofing so neighbours slamming their

i didn't have breakfast but had a drink at the bar in the evening and the quality and service was fab

the wifi was good and bathroom exceptional with large modern shower and jacuzzi

very helpful staff. great cocktail bar serving lovely snacks and the breakfast was lovely.

having to wait for clean ones as chambermaid said they were waiting on the laundry

spa, sauna, steam room, swimming pool, jacuzzi, gym, bar and restaurant seafront as a bonus

was really good but didn't know there would be a toddler swim session which closed half the pool

friendly and helpful staff. the egg guy at breakfast is a great touch.

the line to get to the pancake machine was long - you need another machine to satisfy all those kids

they also lost some of our clothes for the laundry and it wasn t until the last day that they could locate

iron in room and laundry service is offsite so just to have an outfit ironed would have taken 2 days

laundry and room service facilities are available on request

room need to have more options like iron box, cheaper options for laundry and a small fridge

would be lovely to have bags available in the room to store used/dirty laundry before returning to my travel

when we arrived there was dirty laundry piled up outside our room door and used crockery.

hotel facilities, room was large and comfortable, the views and the bath, and room service

room service dinner was excellent and a really great breakfast included

a pool in spa a few people mentioned that

i had room service which was very quick and the food was very tasty

ridiculously thin walls. got about 2 hours sleep. think i was near a laundry room or something.

a shame and didn't leave feeling refreshed or rested like i had hoped with a night away from my kids (1st time

the bar area is cute and not fussy, bed was comfy

late check out at 12 am and no issue with leaving bag until my train was due

for families as the double bed is a very thin uncomfortable sofa pullout, which we decided the kids would have

spacious room, well equipped kitchenette, complementary laundry room, complementary breakfast, pantry in reception

mini kitchen, laundry, pool table and amazing

free laundry on

absolutely enjoyed our stay,the room was massive,it's a bonus having a laundry room in the hotel,staff were

a self-service laundry room

lack of safety as fire escape was full of towels and laundry

there was consistently bags of laundry spread across landings and outside bedroom doors mailing it difficult

also we saw too much of the underbelly of the hotel, bags of laundry over where, open crew only rooms etc

lack of safety as fire escape was full of towels and laundry

wifi was very poor - such a shame

then at 7am your laundry truck was right below our window - staff were wheeling bins over a corrugated ramps

the rooms were comfortable and clean and room service excellent

bar staff were unfriendly and would almost describe as rude at times would like more extensive room service menu

helpful and accommodating staff, from our arrival at reception, help with luggage, friendly bar staff and service

late night bar was great and room service excellent, especially considering they have to walk up and down the

the room itself was disappointing- the room was left dirty/dusty with the previous guests dirty laundry in the

hotel is frankly depressing, with wallpaper peeling off the wall and having to pass through dirty laundry

wifi signal hopeless so couldn t use my ipad in my room and not much better in reception or

breakfast was delicious

2nd time staying here, and we both love it. friendly staff, comfortable rooms, lovely breakfast

did you ask for a laundry bag and a price list

pool & facilities were particularly fun for the kids

the room was clean and smelt amazing, breakfast was outstanding and the gym, sauna, swimming pool and sea view

the spa pool had children jumping in it which took away from the relaxation factor

we were too tired to deal with it that evening as i had to get the kids fed etc, my daughter who has allergies

i'm not sure if it's the hotel laundry room but there was what sounded like a tumble drier next to my head that

wet and had sticky slippery floors and was quite smelly as staff use them to transport bins and laundry

especially the 5am woke up call from the laundry lorry crashing around outside the window for an hour

there is a stench of damp as you walk in - realistically this is because of bags of laundry left at the foot

staff were friendly pool sauna steam room were terrific

the spa and restaurant were amazing!

the room tired & no view. room service food terrible both in the evening & breakfast cold

we only became aware of when looking to book a table after day long meetings outside of hotel but bar menu

that families will be taking holidays but relaxing in the spa was impossible as it was full of kids and the

great location and surrounding grounds. a nice spa with a lovely pool.

cleaners were in the hallways hoovering, but the room had dirty laundry

the other night woke us up throwing a some kind of shipment--like a large round laundry packs--at 4 in the

they had bowls for dogs, so pet friendly and provided for them upon request, though limited (one tiny bowl

kids found the sloping floors funny, but embraced the hills of brighton by the end of the trip.

nothing - all was fine. pints at bar would have been good

snacks and drinks in the room mini bar with nice glassware

room service wanting to clean our room at 3

the boss was excellent staff was also as excellent location very good smack-bang in the middle bar downstairs

also the spa function did not work

enjoyed the walkability, breakfast and wifi service

did have to step over the laundry when going down the stairs with our suitcases which is not ideal

the laundry was piled up in the hall when i left at 8:30 on a saturday, sort of ruined the ambiance

also the kitchen extractor fan was pretty brutal and started up before 7

amazing view from the bath, the rose petals were a lovely touch

well presented, beautiful room, lovely bar and breakfast in the restaurant excellent

strong wifi

friendly staff at the bar very helpful

everything was fantastic except the problem with wifi,

staff that i met was amazing, friendly and polite, the girl behind the bar made me feel more comfortable about

the room was clean and the bathroom immaculate and free wifi is always most welcome