country location with plenty of parking. staff very friendly.

loads of parking space

carpet wasn t hoovered well from a previous stay, rose petals and hair pins on the floor but wasn

could not do enough for you - an incredible library full of a collection of local books - cosy bar and lots of

a more convivial bar area. there is a 'snug' or 'lounge' but that was a bit dark and old.

want told the password of wifi

wifi didn t work, so i couldn t do any work

say the wifi is free great but it's under a password wish i think should be a paper with it on in all rooms

wifi signal is good

nice late check out and my bedroom was big and

excellent carvery & a great breakfast

communication from the hotel, regarding check in, and if wanted early check in/late check out

nice room in a quiet location, plenty of parking

given the wrong wifi didn't work, & when leaving our hiking backs at hotel because we were an hour early, which

trays of dirty plates and cutlery were left on the landing together with bundles of used laundry

noisy room next to their transportation of laundry etc

no biscuits in room but saw them on the laundry trolley

kids were being allowed by stupid parents to play up and down the corridor alongside the ground

limited selection for room service

why are the fire doors wedged open by laundry bags

were given a key fob with no key, the receptionist moved us to a room next to the laundry cupboard where the

and breakfast selection was quite lovely too

good location good price free parking

wifi worked well overall, though signal strength varied depending on where the access points are

laundry everywhere, door to laundry open, and all over the floor downstairs near reception, piles

laundry was scattered down stairs

this hotel is perfect for a short stay if you are not super fussy or on a budget - there is no bar /food at

the room was clean, and wifi, tv and kettle worked fine

bar prices, well, hotel bar prices are always a bit over the top, i think

from our first room as it was by some sort of ventilation system which was extremely laundry

the room seemed to be next to the laundry cupboard and so we heard the house keepers going in and out collecting

room were above the hotel laundry and as such a constant noise from machines disrturbed sleep no fridge in the

early morning noise from bins being emptied and laundry, not good on a sunday

30 we were woken by lorries either collecting empty bottles or delivering hotel laundry or supplies in trolleys

room need to have more options like iron box, cheaper options for laundry and a small fridge

laundry and room service facilities are available on request

would be lovely to have bags available in the room to store used/dirty laundry before returning to my travel

iron in room and laundry service is offsite so just to have an outfit ironed would have taken 2 days

they also lost some of our clothes for the laundry and it wasn t until the last day that they could locate

laundry not changed daily despite asking for it

our room was round the side and the early morning laundry delivery proved rather noisy at 6.30

located next to street where the truck came to collect laundry and was noisy

the girls, who worked in the kitchen, came, it was a disaster

the staff. they were super friendly. very comfy bed. very fast wifi. breakfast was not bad.

spa with swimming pools and gym absolutely fantastic

a hotel guest paying 600 per night & a yummy mummy going to meet her mates pre picking the kids up at 3:30pm

that families will be taking holidays but relaxing in the spa was impossible as it was full of kids and the

use margarine instead of butter on the club sandwich when we ordered room service, which made it

missing a spa and swimming pool which i believe is in the final stages of construction

also the lift , i lift for the whole hotel and staff doing laundry etc

laundry was still being delivered at 3 in the afternoon, tieing up the only lift

also being woken at 6am by your laundry service has definitely put us off using you establishment again also

breakfast very poor room was noisy because of traffic, and laundry delivery at 04.30am

i also requested room service and this was not available which was not explained i was just told no

the hotel had great facilities including a gym and laundry

a self-service laundry room

close to the station, laundry

free laundry on

modern & clean, cooking facilities, laundry facilities, gym.

loud laundry collection at 5am directly below my room.

laundry service was very bad

members at front desk very helpful with advice on where to eat and location of place to do our laundry

restaurant wasn't great, had room service once , service was good , food poor

front desk and room service- so we ordered kids banana pancakes served with ice cream and chic sauce( we ordered

ridiculously thin walls. got about 2 hours sleep. think i was near a laundry room or something.

their complimentary pastries are so helpful when travelling with a family with small kids, it s very much

full bar and food

a shame and didn't leave feeling refreshed or rested like i had hoped with a night away from my kids (1st time

for amenities comfortable room, breakfast was very good liked that hotel would look after our luggage the day

i was unable to sleep all night as staff were doing laundry with machines on till the early hours (in an adjacent

early check in and late check were made available

the smart tv should be connected to the wifi

the staff were delightful, and the drinks downstairs at the bar were top-notch

fuss for our request, i haven't been extra charged for delay on the check out and for breakfast room service

i would advise to book your spa treatments ahead of your stay as it was very booked up so i was very lucky to

the hotel is so pretty with a gorgeous bar and seating area

squeaky bed and sketchy wifi.

i loved the sweetie bar and the communal areas were so nice to sit in too

liked the option of room service for breakfast especially as we had a sea-view room and the the breakfast was

strong wifi

i liked that there was an upstairs outside space for smokers, free wifi, water and teas and coffees and shampoo

enjoyable evening in the bar with great food

the service was amazing. the food in the bar was delicious and the room was beautiful.

controls didn t work - room cold n wifi password in guidance notes in room weren t correct so no wifi

having to wait for clean ones as chambermaid said they were waiting on the laundry

place overrun with kids, allowing children as young as 8 to use the sauna, steam room and hot tubs is crazy

the location was perfect- breakfast was lovely- room was amazing- loved the pool and gym etc

lovely comfy large bed! and having the option for room service was brilliant

the pool and sauna to relax, i didn't have time on the sunday so used the monday, the pool has kids swimming

when we arrived there was dirty laundry piled up outside our room door and used crockery.

location, room, lift, welcome, room service

well appointed good quality hotel. very good and friendly staff. good breakfast. free wifi.

it s great that this hotel is pet friendly and was very accommodating for our dog

chose the hotel for its gym and spa

there was consistently bags of laundry spread across landings and outside bedroom doors mailing it difficult

also we saw too much of the underbelly of the hotel, bags of laundry over where, open crew only rooms etc

lack of safety as fire escape was full of towels and laundry

lack of safety as fire escape was full of towels and laundry

when booking or when checking in also said to be family friendly but only 2 slots in the day when kids can use

then at 7am your laundry truck was right below our window - staff were wheeling bins over a corrugated ramps

room service was unavailable when we requested.

helpful and accommodating staff, from our arrival at reception, help with luggage, friendly bar staff and service

old sokol of the rooms and facilities of the mini bar and well stocked

charged £30 for a kids bed though i thought that was already included in the price

hotel is frankly depressing, with wallpaper peeling off the wall and having to pass through dirty laundry

the room itself was disappointing- the room was left dirty/dusty with the previous guests dirty laundry in the

com filter was for a billiard table (a billiard table is 12' by 6') and there was only a pool table (6' by 3')

bit confusing ordering from the bar area at first but soon got the hang of it and thought the hot drinks were

fact as a guest if you decide on the day you want breakfast you pay the increase cost same as someone coming in

did you ask for a laundry bag and a price list

wasn't a fan of the restaurant or room service menu

location was amazing and staff were excellent, special shout out to the wonderful bar staff!

pool was great , just missing a jacuzzi

clean, comfortable and the staff were super friendly. the pool and gym are great.

wet and had sticky slippery floors and was quite smelly as staff use them to transport bins and laundry

especially the 5am woke up call from the laundry lorry crashing around outside the window for an hour

i'm not sure if it's the hotel laundry room but there was what sounded like a tumble drier next to my head that

there is a stench of damp as you walk in - realistically this is because of bags of laundry left at the foot

the location and the fact that was pet friendly

check-in, check-out, help with laundry (i was late but they made it work) and changing my booking were all

slightly overslept due to night travelling before and gave us breakfast just after the kitchen closed, thought

agreed to early check in & late check out

riom was clean and well equipped and breakfast was excellent, but the high point is the staff

breakfast was brilliant, service superb

location, nice little kitchen area with a free self service coffee machine that did lovely hot chocolate

wifi very good and fast

coffee machine and little kitchen area were very much enjoyed! v convenient for beach and town

loved the coffee/tea station downstairs and got complimentary late check out

arranged an early check in and late check out very easily

30 am possibly a laundry room restaurant menu limited for large hotel and hours of opening very short bar only

friendly staff. comfortable beds. pet friendly.

small bar

staff and room service my room and food

excellent wifi

the other night woke us up throwing a some kind of shipment--like a large round laundry packs--at 4 in the

cleaners were in the hallways hoovering, but the room had dirty laundry

to get cider in the evening and cafe latte in the morning to our room from the room service was superb

warm welcome, comfy beds, excellent room service

the problem was caught just as i arrive at the hotel as they had grant me a early check in

enjoyed the walkability, breakfast and wifi service

with the latest designer refurbishment a victorian stand alone bath in the bedroom, virtual fireplace and 3 flat

poor wifi

stay the tv in our room didn t connect to the wifi so they amazingly upgraded our room to the best room they

- wifi signal cut-off quiet early in the morning of checkout

the laundry was piled up in the hall when i left at 8:30 on a saturday, sort of ruined the ambiance

did have to step over the laundry when going down the stairs with our suitcases which is not ideal

the breakfast was excellent, room service was very good also

way to cater to our needs - i had proposed to my girlfriend and they were able to provide rose petals and

wifi was very slow

lovely breakfast, every taste catered for

plenty to pick from for all tastes only small point is spa use on out arrival day coincided with kids swim so

as there was a wedding in and i expect all the staff busy i didn't manage to get served in the bar on the last

improvement in places, towels were definitely re-used without washing them tv connection and wifi is very

delicious food by very friendly, attentive staff, with the added bonus of an excellent spa and pet friendly

brilliant evening meal and nice breakfast to start the day

wifi only limited to the bar. mobile reception very poor.

breakfast was very good and always freshly cooked

plenty of parking

lovely welcoming pub,staff outstanding.very easy parking.

woken up by laundry collection. not enough shower gel/shampoo.

laundry truck at 6am was noisy and woke us up

ate in the bar one evening and had room service the other

shower excellent, wifi really good

ample parking

laundry in the corridor

not much to do if kids are involved though

requested some toast for room service and was told this had to be ordered the day before

excellent location and great breakfast. free parking is a bonus

if you stay 2 nights and don't need room service, they give you bar vouchers for a free drink ($7