well planned, plenty of mirors, grip rails to get in and out of bath, it even had a line for your laundry

wifi speed

t in all rooms it wasn t signed very well regarding how to get to the hotel from north terminal shuttle

we didn't have breakfast we had to leave early.

not having to go outside to get to airport very comfortable bed - with early check in available

work as pillowcases and blanket cover were put inside out (to use them for two guests and save on laundry

very noisy, not sure if it was staff room/laundry/deliveries but was not quiet

did not have time to enjoy the complimentary breakfast

we had an early check in around 0500 to that end we couldn't take advantage of the full breakfast

open cafe; allowed very early check in for an additional fee; hotel is right next to the west jet check in -

i asked joanne to wash my clothes earlier as i had dirty laundry which i was charged 6 for

the pool was lovely and the garden was also beautiful

we had a beautiful cottage with a bedroom, kitchen, lounge, dining area and 2 bathrooms

wifi couldn t connect, didn t show on my mobile

in a quiet neighborhood close to airport the family owned compound is lovely with swimming pool, hot tubs and

hotel did not offer overnight laundry services on a weekend, which caused quite an inconvenience after a bird

the hotel did make this right but not charging me for laundry to which i was grateful

room was very clean had everything we needed, perfect for 2 adults and 2 kids

no wifi unless you joined their points system. i thought that was a jip.

lovely room, really nice room service, nice drink in the bar. super clean ,kids loved it.

laundry bags everywhere, restaurant floor dirty

the dirty laundry was in blue bags in the courtyard

comfortable room, beautiful towels in the bathroom very pleasant, helpful staff and a very good breakfast

lovely family room with kids toys there, lovely touch!

wifi did not work properly and there was not enough light in the bathroom

moth ball smell to the rooms. itchy laundry detergent

bit noisy mainly we could hear the staff in the kitchen and laundry room talking a lot however it did all quieten

the single room is by the laundry and they start the machines really early

laundry room disgusting, parking area a nightmare

left it in unsecured laundry room

not really an issue, but hotel outsources laundry. you can walk 14mins to laundromat.

very warm welcoming staff comfortable room , bar was lovely with a evening meal

fully adjustable air conditioning, the tv has digital tv service and there is free wifi

the restaurant staff were so nice withthe kids

rooms, good restaurant in the hotel with wifi available

i saw signs for a laundry but didn't use it

laundry facilities were available at a reasonable price

comfortable hotel with laundry and ironing facilities as well as a free luggage room for the guests

iron board in laundry room would have been a bonus

guest laundry is always useful but that's not a deal breaker.

despite being right next to the housekeeping laundry room, it was surprisingly quiet at night

there s no self-service laundry facilities i

free wifi too

50 for a bag of crisps for the kids - rip off

realise it was about an 8 minute walk (not great with heavy cases & kids)

everything was fine but could improve on modern technology for sockets and common laundry room.

laundry service was also not available at the hotel

check in and out were seamless and the breakfast had a good

they didn t have room service!

went above and beyond so polite always willing to help and go the extra mile, from reception to bar staff ,

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

we had a couple of drinks in the bar downstairs which was decorated lovely

not even room service

wifi reception could definitely be better, the signal was very weak and not stable, in our room at

a lot better than hotels near gatwick with free parking

the only way to use the guest laundry is to download an application

the 24/7 self service laundry facilities were convenient and affordable

self-service guest laundry

laundry was terrible

wanted to do some laundry but the only way to get the machines to work is through an app, which requires codes

+ bed laundry were dirty and old-fashioned

there was no wifi despite advertising it

wifi was intermittent.

wifi in rooms in annexe would be an added bonus!

very relaxing bar area, nice and quite, with a wide selection of drinks

laundry facilities and the food in the restaurant was very expensive

the swimming pool was excellent for the kids

the hotel website indicates a charge for pets

rules in the pool/steam room wouldn t go amiss, kids doing what they like when they shouldn t really be in

kids loved the swimming pool

cost of food and drink. laundry is outsourced and expensive.

laundry left in the corridors and staff in the bar we re uninformed ran around like headless

room was clean and comfortable, breakfast was extensive and of good quality

bathroom wasn,t draining so the other 2 kids did not get a chance to use the bath,that is why i rated the staff

the only comment would be - it would be great to have better coffee at breakfast.

the area is quiet and there is free parking on site

were looking for a private hotel with parking and this hotel was perfect

the kitchen is huge and beautifully equipped

no room service but tea/coffee and water in room so nothing really.

boutique hotel when we arrived we found ample parking next to the house entrance it is safe and secure we were

wider variety of hot drinks also some more toiletries eg bar of soap/bits and bins in the room eg laundry bag

problem was our black clothes ended up cover in white hairs from bedding - manager to speak to laundry

no information about room service

breakfast is sometimes buffet and other times order from menu i wish it was always order from menu

great location, breakfast was ok. plenty of nice grounds for the kids to play

wifi not great,

i felt safe as a woman travelling alone and comfortable having a drink in the bar on my own

& had a good night sleep, the staff very helpful, cheerful & friendly on the first stay the wifi was excellent

great room , bar and atmosphere.

after some thought, we decided there probably were kids banging around, but equally, what we were hearing

dear, the twin room we had was just like it had been a former laundry room/ cupboard

contrary to description, there is a carvery restaurant and the bar serves good also

bar was very cheap

of a bistro for people like us who did not wish to join a coach party and appalling room service

30am letting their kids run up and down the corridors waking me up this went on for 30 mins til they

the cleaner tired to give us stuff from a dirty laundry room

very spanish looking and spa excellent

the food and the room service staff very rude

full of school kids on trips

spa easy acces and top service

clean laundry on bed and towels in the room

free wifi and a smart tv everything that i needed prior to an early flight

wifi good

the wifi had a good signal for the internet

no room service

property has not much grounds to walk in (unless you count an unattended field next to the parking lot and some

and there is free access to the swimming pool, jacuzzi, sauna, steam room and gym

hotel facilities including the swimming pool were top notch

dinner in the bar was very good and breakfast was

niamh who worked in the restaurant and bar was brilliant, she was great and even bought me a blanket so i could

that run indoors and outdoors with choice of jacuzzis, saunas, private hot tubs, massage pool and beautfily

needs more activity for kids

room was very nice and the pool area and gym were very good, the staff in the spa were much more naturally

need to get proper wifi

i particularly like there champagne bar with its big comfy chairs and fireplace

small issue with the laundry which was eventually positively solved

convenient location. friendly and accommodating staff. prompt room service. quiet peaceful room.

lack of wifi

had a great choice for breakfast, breakfast was delicious

room service was poor

gym could have been better

poor wifi

the room was so small that the person bringing in room service could barely fit

everything but the gym :)

room service was excellent and breakfast good

ample car parking, and, despite arriving quite late (2300) there was a very warm welcome from the front of

bedroom, comfy bed, large smart tv, heated towel rail, large swimming pool, decent breakfast choice

plenty of parking, good tv and wifi, excellent breakfast, very quiet and very clean.

excellent stay; quiet location, easy parking, bathrooms with baths, comfortable beds, spacious rooms and the

only thing i would change is the gym facilities

smell in the room and noisy as room was above the bar area.

the old setting with fireplaces and log fires

how cosy it makes you feel. the waiting room with the fireplace is the best one :)

reasonable priced restaurant meals, wide range of bar drinks, all with friendly efficient service

rooms in the gym were run down and additional facilities not working sauna, jacuzzi also not sufficient non

staff were extremely friendly and engaging with my daughter, offering a welcome bag with kids' stuff in

a very long winded way of getting room service

staff were extremely friendly and engaging with my daughter, offering a welcome bag with kids' stuff in

lively bar and restaurant, good food, friendly bar staff. enjoyed the meal

web site said breakfast was available and there was a bar area, neither of which was correct.

but it suited a married couple on a night away from kids

wifi was free with ample parking

suite a bit cramped, the bar could be improved upon at present it's more of a drinks cabinet which is quite

the bath mat was threadbare and should have been rejected and retired=urned to the laundry company 2

excellent standard of food and drink and lovely ambience in bar and restaurant

soon as you check out you are not then allowed to use any of the hotels facilities, not even the bar to buy teas

real coffee at breakfast is essential!

choice for breakfast

wifi easy to log in too

i did not have breakfast or dinner this time at the hotel but had a drink in the bar when i returned in the

a convenient location, room was massive, super comfy, room was a amazing and the lounge and bar were lovely

we weren't warned in advance so was pretty inconvenient small kids

and welcoming, beautiful decor and furnishings in reception, bar and restaurant

lovely meals and bar area

no room service, no in room dining.

nice and cozy pub with fireplace and good music

was a shame we were not told the bar was shut and so was the restaurant

wifi worked well and a bottle of water was waiting for us on arrival

room was of a poor standard (no fridge outlook to laundry bins ect) mel at reception, reassigned our room and

we were also woken at 4:30am by the laundry delivery which made a lot of noise for about half an hour which

the domestic staff threw the dirty laundry bags down the stairwell several times whilst they were doing their

laundry collection at 7:45 on the paving slabs was noisy and woke all of us up (3 different rooms)

booked a room with garden view but instead we got laundry baskets

navigate any spa time around kids swim times as it can get a little busy

delicious breakfast and bar menu excellent

great spa facilities, helpful staff and the restaurant and bar services were of high quality

wifi was incredibly weak in the room and the cardio equipment in the gym is very dated and in need of replacement

mostly in the spa and gym

s no helping signs on the kids path, so we got lost a bit at the first time

who charges a delivery fee for room service

the breakfast is superb and the rooms are amazing

kids were

in the bar before dinner was not too efficient, often waited a long time for bar staff to welcome us or

breakfast more than adequate. parking was readily available in the area provided..

good free parking and wifi

great breakfast, good choice.

room was at the far end of the corridor away from the pub and the wifi didn't quite reach that far, given that

the bar areas are welcoming and comfortable and the bar staff, friendly and deft

we were in was above kitchen could here staff late evening and laundry delivery early morning first morning

it was a bit noisy at times - laundry truck and other annoying outside noises.

i also like the fact it is pet- friendly, so i was able to stay here with my kitten

meant no room service so by the end of the week the room looked pretty tired

wifi, for the first time gave us some problems

small room for three people and no laundry service

location for kids activities

the reception and bar area is spacious with lots of seating to meet friends

many young kids running around breakfast room on saturday and sunday mornings

were no mushrooms on the breakfast buffet and one morning there were a couple of uncontrollable kids running

laundry truck at 6am was noisy and woke us up

woken up by laundry collection. not enough shower gel/shampoo.

wifi access could be problematic

booking in , rooms were fabulous cozy n comfortable, great view , totally clean , beautiful clean bar and

super helpful staff, easy to reach, plenty of free parking and within 5 minutes of our venue.

the bed was amazingly comfortable, staff very good, lovely decor, ample parking.

beautiful property, friendly staff. lovely bar with a log fire alongside and comfortable beds.

they have a very skilled chef and the meal we had was delicious, and the breakfast also

excellent breakfast

journey, but the internet connection was very slow :( and only one choice of lager/ale in their bar :) motorcyclists

room service should be charged per room not per person per room

and we ordered room service that never turned

for a wedding on new year's eve and, although they were busy, staff met every need - providing early check in,

a family, but by the time we got back from the cemetery, it was a little late so we opted for the spa instead

room service in hotel of that calibre