no laundry service.

toiletries , laundry bag ,aircon control from reception and poor operation

laundry is only two day service

the hotel information sheet said they had a laundry service

wifi in room a bit spasmodic, but fine in any of the delightful nooks and crannies that are found

it's a beautiful and centrally located hotel with excellent wifi and lovely views.

the wifi wasn t working well bathroom outdated

a total of 4 rooms (2 rooms each night) the staff was rude and unpleasant we had 2 small kids and no

good wifi

the wifi worked

our laundry was misplaced but the staff responded quickly and returned it to us in half and hour

the room service was quick and perfect

the hotel boasts of a star light swimming pool, sauna, gym etc but what they don t mention is you have to

hotel, very welcoming reception, the spa is excellent, the hotel itself is very beautiful, we enjoyed our stay

not to have the spa area available for all guest or a pool area outside the spa .

ad said hotel had laundry - actually a sister hotel further away had laundry services

brilliant laundry service

great hotel for families with two kids

wifi connection

loved the spa bath

the breakfast and restaurant at the hotel were very good

breakfast the chorizo sausage slices were cut and arranged on a plate, beautifully, but they

the spa facility was excellent and reasonably priced

there was only a bar of soap and some generic shower gel so make sure you bring your own shampoo, conditioner

suggested in the online information that the indoor pool was free

no price list for laundry.

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

laundry facilities were a bonus

there is no snack bar and it seems the only way to get a drink on the roof terrace is via room service

the wifi was very slow and almost non-working

an excellent central location, attached garage ( for those who drive ), good wifi and ac.

the hotel had good wifi, but our room was a dead spot.

ordered some some food one evening using room service

shelves to put underwear etc in 3) pillows just cheap flat foam very uncomfortable 4) very weak wifi my husbands

gym wasn t very good and treadmill didn t have a power cord

pool area good with a big pool

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

ample, covered parking

parking provided

free car parking

in spain (including madrid), the breakfast was too limited in both variety and quantity, and the laundry charges

to city, free parking, lovely room, great breakfast

why is the room mini bar price so expensive when the hotel bar prices are very good?

nice bar and restaurant

great location, good sized room, free parking, breakfast included, fabulous restaurant.

modern clean and secure parking on site very nice hotel

near city center. free parking. great restaurant and tapas bar. good price. good wifi.

smashing bar wine and food

is parking

location, on the main thoroughfare for the segovia sights and parking

nice garden bar near the pool for an evening drink

nieve was charming and spoke very good english the pool was brilliant and jorge, the lifeguard, spoke good

great pool

the bar and lounge area were comfortable

nice quiet place, nice swimming pool to relax.

room was quite small. laundry service extremely dear

we were able to get some laundry done very quickly

the spa is for extra fee for hotel guests

lunchtime menu was limited. spa was not open all day every day.

easy to find,safe free carparking, room service dinner fine and good breakfast, had a suite at discounted price

wifi wasn t strong - but i wouldn t say i didn t like that about the property

bad quality of wifi

plenty of space, particularly for travelling with a pet

very pet friendly would again in a flash

parking is free and easy

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and

paid to go to a pool nearby as the information on booking

close to the nautical club, where we spent most of the day at the pool and the nearby facilities

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no electricity

mention of wifi at check in

hotel is nice - lobby, outdoor pool, restaurant. i am sure there is plenty to do around.

wifi

the breakfast was outstanding, which is unusual in my experience

breakfast was sumptuous

breakfast, location and stuff

breakfast was amazing

the pool was really nice, there were several options for the breakfast.

place with a magnificent view, excellent staff and amazing breakfast

had to miss breakfast as it starts in the hotel at 9am

like the property friendly staff, nice food, nice relaxing pool

stay and great breakfast

at monday and tuesday, that you are not aloud to bring food from the outside (although there is a kitchen there

location amazing view from our room and excellent service from pool attendant to bar staff including breakfast

good location, premises are well maintained and pool is enjoyable during summer

spa is just ok, didn't want to repeat, as a suggestion, request a room with a view, otherwise its

the room for my husband's birthday (for a payment) and offered more treats the jacuzzi at the spa the beautiful

was no room service option available for hot meals as the restaurant wasn't open for another 2

30 staff friendly pool closed spa good but difficult to book

no room service

well located. the breakfast was ok, not the best, but ok for the price

breakfast was pityful