that is not well contented with the pool and the lake

the location was good and the room was excellent. the wifi was good.

mention of wifi at check in

would be nice if they offered a deal with the golf course

gym could use some improvement.

had lots of parking and in excellent location for mountains and nearby town

- parking - reception area

they also have a big garden and plenty of space for parking

clean free parking available nice views

helped with the wifi and found me a restaurant that delivers to the hotel

) and wifi working only at the reception

the bar is nice and the restaurant seemed good

as for the hospederia, we appreciated very much the possibility to have (a late) lunch and breakfast:)

breakfast was adequate

staff were astounding and nothing but helpful if travelling by moto they also have secure parking not a bad

secure parking

the owners were very friendly, helpful and obliging. excellent food. secure parking.

parking spaces were a little tricky to access as i have a large car, but not a problem.

very quiet surroundings, plenty of parking space and a good breakfast

comfortable rural hotel 10 mins off motorway en route to santander with secure on site parking

there was a delicious breakfast with a wide range of food to choose from, including eggs and bacon

really good breakfast

a peaceful, semi rural location. welcoming hosts. well equipped room. free parking.

very friendly manager and breakfast room staff

the breakfast was outstanding, which is unusual in my experience

very pet friendly would again in a flash

be a little bit tricky as it's on an unclassified road (mind the potholes) we had an excellent breakfast and

parking is free and easy

plenty of space, particularly for travelling with a pet

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

excellent spanish breakfast

advertised indoor and outdoor pool closed without notification prior to booking

stay and great breakfast

the pool was really nice, there were several options for the breakfast.

breakfast was the best we

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

i loved the pool and the garden

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

service was very slow, order at the bar if you are in a hurry

coffee at breakfast bar needs upgrading

good bar and restaurant onsite.

the wifi only worked in the lobby, not in the rooms.

of kids running the hole day in the corridors, screaming, beating doors

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast could have had more selection and the bar could have been open in the evening

the bed was very comfortable, and the spa tub was great

hotel is clean and pet-friendly

also pet friendly location, we travelled with a dog

the spa was exceptionally expensive for a basic pool/spa/sauna

kitchen and common room were very small, the pictures are misleading

we enjoyed the indoor pool and jacuzzi

you don't have room service. you can't eat in the terrace of your room.

the room for my husband's birthday (for a payment) and offered more treats the jacuzzi at the spa the beautiful

room only had one towel because the laundry delivery had been delayed

there wasn t a bar area for drinks after a day of sightseeing

seasonable swimming pool

fridge there but no option of a mini bar or room service

wifi good for me the price was little high for a week night but i would highly recommend and

coffee from the bar was delicious

second time i have stayed here both times mini bar not working

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

excellent wifi

you have to pay for the indoor pool via the spa area as the hotel has a separate agreement for usage of this

the location, facilities and staff were brilliant. the pool was a godsend.

food and bar available on site and a good choice for breakfast which was served until 11am

sits at the end of quite a lively area with plenty of bars

breakfast was pityful

was good, washing machine and complete kitchen

there was no breakfast serve.

comfortable bed well equipped kitchen

how hard they worked to ensure wifi with a new system.

man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

bedroom was very large and comfortable with nice views. parking right outside the entrance

free parking

early bar closing

access to room service menu was via scanning qr code - not ideal for those of us golden oldies who aren t

comfy, friendly staff easy good wifi so work was smooth

there is a bar with good coffee where you can access from the hotel

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

the wifi was terrible and extremely poor

location, staff and gym facilities were exceptional

room was quite small. laundry service extremely dear

we were able to get some laundry done very quickly

location for access to segovia plus free safe parking

beautiful location of pool and gardens

the bar has great hamburgers

in spain (including madrid), the breakfast was too limited in both variety and quantity, and the laundry charges

wifi was poor in our room

wifi was adequate for what i needed to do

were informed on arrival we could eat in the restaurant from 8:30pm or the bar served food if we preferred

antic style cozy hotel and breakfast is good also.

no price list for laundry.

there are coin operated laundry machines in the building next door that hotel guests are permitted to use

laundry facilities were a bonus

looked a large hotel & boosted room service

don't expect room service unless you are prepared to have an argument with reception

the breakfast and restaurant at the hotel were very good

the restaurant is vast and has a cosy bar at the back

the spa facility was excellent and reasonably priced

breakfast was good local cuisine, location was excellent!

wifi is slower than dial up in the 20th century

ad said hotel had laundry - actually a sister hotel further away had laundry services

brilliant laundry service

most comfortable hotel we stayed in during our time in spain- hotel infanta isabella is right in the centre of

good wifi

swimming pool facilities promises were 9km away

no room service even for tea and coffee

wifi in room very weak

wifi didn't work most of the time

wifi worked very well and all staff were very friendly

shelves to put underwear etc in 3) pillows just cheap flat foam very uncomfortable 4) very weak wifi my husbands

laundry is only two day service

no laundry service.

toiletries , laundry bag ,aircon control from reception and poor operation

the hotel information sheet said they had a laundry service

clean and comfortable room with mini bar and safe

great breakfast. lots of cakes and nice breads. big tv stream and fast wifi

the location was great, and the room was spacious, clean and comfortable. wifi was fantastic.

the wifi wasn t working well bathroom outdated

a total of 4 rooms (2 rooms each night) the staff was rude and unpleasant we had 2 small kids and no

wifi worked very well

our laundry was misplaced but the staff responded quickly and returned it to us in half and hour

wifi didn't work as i couldn't get on to the internet and had to use my mobile as a hotspot

a well stocked mini bar (although we only made use of the water)

the menu for the room service was very limited in option.

had hoped for better gym/exercise facilities than what was provided

wifi wasn t strong - but i wouldn t say i didn t like that about the property

bad quality of wifi

is one of the outstanding locations in the world for a hotel, room, pool, terrace restaurant

plenty of car parking space with a nice drive up the hill to the hotel

were offered a complementary drink at the bar as we are members of the amigos de paradores, however the bar

room service for food, hot plates do not have covers so they arrive cold

the bar was very good and we sat outside with a great breeze

however on sunday the bar and restaurant are closed in the evening

free , secure parking

attitude of the waiters at the bar who completely ignored us

there is a great bar on the corner

free parking

great pool

size of our triple room was more than adequate and we had a nice view looking over the swimming pool

nice garden bar near the pool for an evening drink

great team at the pool, in the bar and restaurant and on the front desk

best hotel in segovia with great facilities, pool, food and friendly staff!!! loved it

13) on the site, it says laundry facilities and massage services

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

sweets the staff of the buffet breakfast is very friendly especially the two moroccans guys the room service

wifi signal is soo poor in part of the room.

very friendly and professional staff, clean and comfortable room. breakfast was very good too!

wifi and heating worked well

strong wifi, free parking :)

only kids dare to go there because you know

breakfast was very limited, could def have had a bigger & better selection

they don't have many cots or any small extensible beds for kids.

it means the restaurant and laundry close on the weekends and holidays

no complains. perhaps the gym could be somewhat better equipped.

clean and very nice, efficient and helpful staff in reception and bar and at breakfast

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

provide common washer and dryer if some one wants to do own laundry

breakfast, bed, free parking

pet friendly

and great breakfast

clean, nice staff and good breakfast

decent rooms and wifi

good wifi and ok breakfast

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

helpful staff, clean and good wifi

wifi was not good. didn t work most of the time.

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

fantastic value for money and being allowed to take our pet cat and keep her in the room

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

wifi had some downtime

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

under refurbishment so breakfast was in an underground room, there was only a small lobby with no bar or restaurant

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

no room service

a lovely restaurant bar beside hotel (castizo)

we entered the room there was a smell like smokers had been there - or old laundry left too long

laundry pickup to early (around 6:30) and the driver is not very smooth.

bed, spotlessly clean, polite staff ready to help, delicious meals in the restaurant, indoor parking, quiet

wifi was ok. quiet mostly

restaurant and bar closed no local amenities nearby

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and

this time i used the laundry facilities, which are very convenient

were nothing in the kitchen for the short stay

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

staff were good, gym and wifi are good. it has a good workspace for working remotely.

kitchen was not well equipped at all

big rooms. laundry service was excellent.

lack of room service after 11pm (arrived at 11.05...)

from the room you get a glimpse of the golf course

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

most of the facilities were closed as the restaurant and the bar and this must be advise when you book

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

breakfast was fine, good coffee

the price is really cheap compared to other hotels and this hotel includes parking that comes very handy in

the breakfast bar was superb

delay of room service for cleaning , may be it goes to afternoon.

in front, a quiet area with easy access, breakfast with a good amount of fruits and cereals and wifi that works

gym closed at 11pm

the wifi didn't work very good.

everything was fine, breakfast doesn t have huge variations but few and very good products .

also no laundry service even though it says there is one

clean laundry

shuttle from/to airport, shuttle to santiago barnabeu stadion, room was comfortable, toilet is amazing

gym could be improved and an indoor pool

the breakfast was plentiful and delicious

great facilities, good bed, great sauna and gym

room service is supposed to be 24 hours but when i ordered at 5am it's closed

good staff, bar food was ok. rooms very clean. gym was ok

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

room service was available and room had a mini bar also

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

laundry service is very expensive and charged per

no swimming pool

wifi was not great and no swimming pool for free access

bar staff was great

laundry facility is costly. no provision for washing underwear and drying.

there was a gym

the wifi was poor also the breakfast was poor

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

wifi very poor- none in rooms and free wifi in reception was painfully slow.

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

several different types of business close - restaurants, laundry

wifi service was easy to connect, fast and reliable

i liked the room. modern, clean, good feee wifi

i like that they let me had an early check in to the room

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

breakfast friendly staff, helpful with kids good wifi connection close to metro station

the room was very quiet, the bed good, and the wifi excellent, better than in many 4-star hotels

wifi was good and the air conditioning worked well

breakfast friendly staff, helpful with kids good wifi connection close to metro station

such as kitchen and laundry

front desk has given me false information about the services available he hidden that they have laundry services

***very*** fast internet on the wifi location close to tetuan and cuzco stations; also a 24 hour carrefour 2

the pool, the cleanliness of the room

not very good wifi

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

the spa center is not working.

very annoying when you have little yelling kids in the opposite room (i have to say

- conveniently close to airport (15-20' car / 30-40' metro with one change) - very quiet & great wifi in room

room service after 22

> no iron device in the room. > laundry pickup , you need to give it to reception.

couples paid parking inside but there is option to park outside the hotel for free and it's safe wifi was

wifi is excellent. nice staff.

the pool is amazing too and in general the stay at the hotel was really pleasant

room service

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

no pool, no spa, no gym, because under construction

complicated wifi access

although spa is closed (covid) it could be better maintained (clean, cut hedges, remove

no pool, no spa, no gym, because under construction

do not request for laundry service, your clothes will be ready in 5 days

laundry service is tremendously expensive

laundry facilities were a

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

we had one day at the warner park , i made a sandwich for my kids, i left my bag on the chair at breakfast,

a laundry room where i could do my own laundry would have been nice.

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

great parking, great staff, clean, comfortable beds, pool is great and very well decorated

wifi not being included as part of room price.

was no microwave in the room to heat up food, nor was there a place to dry the laundry

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

nice breakfast always worth it

maybe breakfast can be improved but overall ok

hotel was clean and they had a very nice selection for breakfast

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

it was difficult to understand what hours bar and restaurant are open

can't order room service until 2300

breakfast was very basic with very limited options. no gym or pool.

everything good .wifi poor.

spa treatment was below average

service at the front desk exceptional service in the bar patio exceptional

swimming pool was a bit cold

be great if microwave facilities to heat food available/provided by room service/ hotel kitchen

breakfast was one of the highlights: delicious and with a wide variety of options for all tastes

also added bonus of laundry pay machines around next block

i was woken by this service being offered and a better way of collecting laundry might be worth considering

the room service is super nice

needed the breakfast bar to be open earlier than 0730

pool was closed and not scheduled to open until 15 june

not a deal breaker at all, just an observation as one of my kids was looking to have a bath

the bar and dining room are small but cosy and staff is friendly, food is good

thing of note is that the free drink tokens for the bar were misleading

no gym, no spa, no fitness room

rude room service, asked me to come down and get my own order.

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

i can't fault anything other than the wifi, really, we slept super well and the location was excellent in terms

clean and nice rooms, really nice staff, air cooling, nice bar and restaurant, quiet at night

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me

everything went well staff was helpfull for my kids

gym was very outdated: 4 out of 5 machines were not functioning

no room service and pool wasn t available

rooms, breakfast, pool

the gym could be improved

the bar and restaurant was down because of fixing up. so we couldn't get coffee or any food.

excellent location, great check in and check out. very helpfull staff. great breakfast.

bar closed a little early as did room service (for those late arrivals or long working days)

wifi speed

room service was very efficient and friendly, everything i asked for was delivered in a timely

room decor is tired - restaurant/bar/ room service menu is too limited

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

room service is not available 24 hours

room service and mini bar were a lot cheaper than other hotels we have stayed

the staff was amazing and i loved the free late check out option and the no hold deposit on my card

breakfast was amazing