we were given laundry facilities (washing m,achine) and lourda didn't accept any payment for this

we even used the kitchen

room had unexpected kitchen facilities

there is a big kitchen you can use to prepare your own meal if you like

their friendly pets welcome you when you arrive, breakfast was also very good, and there is a kitchen where

if you travelling by car, there is free private parking space at the hotel (another very big (+) garage parking

cap 2 and flip flops 1,50 mandatory if you make use of the spa area

guests can use the amazing salt water thalassotherapy spa pool without charge

beautiful location next to the beach and walking distance to several bar and restaurant.

food we had on our trip in spain, nice spa very clean and all personnels are friendly and accommodating

they don't have some of the advertised features such as no laundry, no restaurant, and the spa that was advertised

building with big rooms big parking beautiful area good breakfast nice staff working there very good

the food in the restaurant and bar area was excellent value for money and well executed

pet fees, moldy shower, water problems, tried to charge me for a dinner i didn t eat, and most

the surrounding is magnificent, the breakfast was simple but enough and the staff are extremely friendly

terrace was perfect for us on easter monday as we could cook a little dinner and run a load of laundry

was great with anya coming late for us, the beds comfy, the complementary food and honesty bar excellent

able to use the kitchen to prepare food and drinks, they even have a nespresso coffee machine, microwave, and

equiped kitchen with tea, coffe, all the necessary plates etc common room, big kitchen and terrace, where

i liked the kitchen and a very nice breakfast

nice bar in the building and great restaurant around the corner

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

wifi is very poor

difficult to find car park on arrival. wifi was rather unreliable

chose this hotel because it was on our route to southern spain and was pet friendly and had secure parking

comfortable, very clean, everything is thought of, it even had a gym

delicious and rich breakfast, nice staff, beautiful house and gardens, and lot of facilities, gym, etc

delicious & generous breakfast

i wish they had a better room service selection

limited food options, only room service

the swimming pool was out of action though we were not informed of this

there is also no minibar in the rooms and with no shops near by this was a bit of a pain, especially on a sunday

the restaurant and bar area were very dusty and there is a small terrace at the back of the hotel where we sat

restaurant could have been open, bar was closed when we got back

it and it felt like they were the owners and had an investment in the local community (the bar was full and

the hotel has a cosy restaurant with a good look as well as a nice bar area

had a restaurant and bar on site.

to the nice beach - breakfast was simply great, with fresh pastries and home-made products - safe parking

easy, onsite parking

was a four post bed , breakfast was good too , looked even better than expected , and undercover parking for

free parking is a plus as well

and bathroom super clean excellent breakfast with fried egg a must from there own hens garage parking for

rooms, homemade breakfast and wonderful, friendly and professional service by all of the staff, parking on

secure parking

the smell is too strong, it reminds me of the smell around an indoor swimming pool

parking is a bonus

a pool would be amazing but the sea is close

rooms are above a very popular bar and restaurant and have hard floors, so noise from below and between floors

however, once you walk through the front gates and into the beer garden for the bar, it's like a little sanctuary

the bar and restaurant were pleasant and busy

hotel was a great antidote because we were able to sit in the very-lively outside restaurant and bar for a few

lively bar and restaurant - apparently it's popular with the locals who drops by to eat and drink

pili even did our laundry for us

bar staff were kind even when we wanted a drink late into the

if u are doing the camino then hand wash or find a laundry place. cant make a cuppa

was very hot and stuffy without air-con or fans, and wifi was super slow

wifi not always stable. breakfast very simple.

the wifi was too bad. didn t work properly in the bedroom.

and hadn t been cleaned , pubic hair in the bathroom all over and the hotel advertised having wifi it didn

no laundry service, if that matters to you.

is an outside bar where the bar man insists on playing loud music at times-funnily enough he rarely had any

it didn't have an outdoor pool area with sunbeds - there is an indoor pool, but i think you had to pay extra to

had not gotten things sorted out re wifi,parking,restaurant

emplacement restaurant bar personnel

the bedroom was very spacious and the welcome and recommendations excellent. good parking

parking at the house

we chose to avoid staying in the city itself to avoid parking issues and indeed we didn't regret it for a second

parking spaces available

there was parking right outside the property but we didn t need the car once

that would have been useful (the kids slept on the sofa in the leaving room

shampoo); or basic kitchen items (e

our kids were very happy to play with the 3 dogs, unfortunately they're not always there

parking on site was plentiful

were or have leaked, so although not effecting our stay it did look a little tired where carpets and walls were

free parking right outside and a feeling of 1920's luxury everywhere

the hotel had plenty of parking and lovely gardens

i had to then start all over again half an hour later to find someone who could help me with wifi and and give

it was convenient to have laundry service but the clothes didn t come back quite as nice as i expected

choice in snack bar was poor (and unfortunately the restaurant was closed)

was great, food very good, staff very helpful room was big and clean and well catered for the dog parking

the bedrooms , the garden , the bar , and the restaurant

and efficient check-in, great bar and dinner service

free parking

could have done with air condition we had underground parking for our bikes with a lift directly to our

very friendly staff. very spacious rooms. lots of parking on front of the hotel

acres of parking in front of the hotel which is set back off the road

spacious room, easy parking. nice views.

this hotel also holds the record for the quickest laundry service that we have ever experienced over decades

it was raining the whole time and no one told me that there is a covered parking

left the staff rushing around multiple errors on our room service orders

food at every meal whether akelare, room service or oteiza

spa's opening hours is longer (and would open earlier too) and we would also appreciate a larger pool

they laughed at us when we asked if they offered some sort of laundry service

good choice very limited the gym facilities not very

gym equipment is old and outdated

we eat in the bar and the food was of a very high standard -my partner's salmon salad matching my own calamari

pool outside is looking green!

5 to10pm can be a bit noisy with kids playing games below the open area

pet friendly and although perfectly clean there was still a faint but persistent smell of dog

wifi is not that stable, mostly i use my internet

open with the fan and the open window as there s no ac (there was a festival on the street and kids playing

kids play in the square nearby

honestly i was in disbelief when we stayed here, there is a lovely bar / cafe on the ground floor of the hotel

easy check in/out and a good bar next door

the staff were friendly and helpful, and the bar attached to the hotel is terrific; great service and fabulous

get a table in the bar on the saturday night, but there was a local festival and all were

rooms were quiet and clean, the laundry service was quick and staff greeted you with a smile

guest at this hotel and have reviewed it before, mostly favourably, but did i mention the cafe-bar in the basement

the room was air-conditioned and clean and the breakfast was lovely with a good variety of choice

they seem to have put the prices up somewhat (basement bar excepted).

breakfast buffet a little sparse.

the availability of a laundry room was unexpected and useful

beds were a little bit firm, no ironing in room but a spotlessly clean laundry room available

also has laundry

helpfulness so near by bus to city centre yet in the peaceful countryside with fab views and free parking

my kids really enjoyed the breakfast room and the outside area

modern and spacious hotel room, yummy breakfast by the professional host and a charming garden

staff were friendly and accommodating. breakfast was delicious and the room was perfect.

great water pressure, friendly staff and the only hotel in basque country where we got breakfast included

parking space and in the area, only one place to eat on sundays and it was no longer taking

the breakfast buffet was also very nice

- very clean - pleasant - friendly staff - free and safe parking in front of the hotel

the location has free parking and is not in the city center (why it is quiet and serene) and there is a ten

breakfast is abundant and delicious, and yolanda made sure we had our fill and then some every

outdoor area has kiwis growing, and breakfast includes fresh locally sourced

the breakfast was excellent, and the staff could not have been kinder and more accommodating

the laundry van was very loud monday morning waking us very early

we wanted a hotel with a coin laundry this did not

guest coin laundry

laundry service is very good and quick

though the hotel is pet-friendly, dogs are not allowed in the restaurant so we couldn t even get a breakfast

garage charges are high 25 per night as was laundry service

good wifi

good bar and food.

we ordered room service for dinner and the fried chicken with garlic sauce was delicious

had interconnected rooms so our two young kids could have some independence

not get into the pool after we had checked out

breakfast and scenic view from room and restaurant

wifi was barely working in the room

location, facilities, swimming pool, views

we asked for snack for the kids as we just arrived

place to dry your laundry

no laundry services daily. limited staff at the desk for help during evenings

staff room service

the wifi connection was intermittent and bad. the door to our room was very difficult to open

the room service food was of a

clean rooms, friendly staff, good location, good parking

there was a small honour bar with tea and coffee free to help yourself to and a small selections of drinks at

free coffee downstairs all day, free parking, security not an issue

continental style breakfast but you could order eggs

beautiful setting, excellent dining facility and food, wonderful breakfast, towels and linens are luxurious,

laundry billud83dude06ud83dude06i had a smallish bag of laundry as had been travelling for a few

well located in quiet area with bus stop outside, supermarket very near, laundry few yards away

we sent clothing to the laundry and eventhough they said they would return the washed clothes the same day, they

the snack bar is very pleasant and ideal for a drink or snack any time of the day

staff were amazing. the pet accommodations were excellent

was beautifully clean, with great staff, very reasonable food in the bar and comfortable rooms the whole property

bar and restaurant are really really nice

location was good; breakfast buffet also good; bar with snacks or restaurant available!

hotel, tapas in the bar good, comfortable, very friendly and helpful staff

beautiful historic property with very nicely appointed rooms. wifi was fast and stable.

they have their own bar and restaurant downstairs

a bonus is the restaurant bar downstairs

tapas bar was awesome - food extraordinarily tasty

cleanliness super comfy & the bar restaurant had the nicest staff at night

wifi didn't work inside our room. we had to go into the hallway

there js no iron! only by payment at laundry

laundry prices were really high but we were recommended to go to bubblebox a few blocks away

laundry services very expensive

would have found it useful to have an iron in the room as laundry costs very expensive .

pet friendly hotel which is a bonus

wifi worked great

to the beaches, restaurants were close by 10-15 mins walk, friendly and helpful staff and the wifi worked well

for espresso in the room, clean, a fun guy on reception who advised on where to eat, decent wifi, fluffy bathrobes

there were also kids making a racket at 6am

nice room, clean, comfy, good wifi

the bar on the ground floor is a nice place

good complimentary breakfast

location, bar and motorcycle parking facilities were excellent

breakfast: they have very clearly mentioned in booking itself that it is continental breakfast

i needed an early check in and they facilitated it

the staff in general were very friendly and the buffet breakfast was good

breakfast area was very crowded and caused the simple buffet to be a little incomplete at certain

breakfast buffet was good, so is the half-board option

location, very clean, nice dinner and breakfast, parking located just around the main door and super friendly

the staff at the bar are extremely pleasant

there were only cheese and ham rolls left out on the bar in the very hot room so we didn t risk that

plenty of parking and a great bar with very reasonable prices

the room is very good, all works well (airco, wifi, shower). also the staff is very helpful

staff mostly nice . aircon good bar and food

plenty of parking and a great bar with very reasonable prices

similarly with the laundry

great room service with reasonable prices

receive water on a daily basis beyond one complimentary bottle in a 4* hotel, as well as in the gym

the position of the hotel is quiet, free parking outside was excellent

also restaurant was good and great room service until late in the evening