easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

laundry around the corner was awesome breakfast was good

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

one suggestion is that you may need a machine to change billa for laundry

super upsetting to know that they cut corners on laundry

dirty laundry in hall. staff not professional or friendly.

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

free parking

great parking lot

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

great pool

close to the airport. very nice, clean and comfortable, good breakfast, good service

we had to go downstairs and use the bathroom by the gym throughout our entire visit

staff, board games available, great buffet breakfast, big room with beds for 6 people, pool, free parking

the wifi was very hard to connect to

deep cleaning like scrubbing walls and shampooing the carpet also the pool only goes to 4ft my kids didn’t

pool was open and kids got to swim

that it was pet friendly. and having the kitchen is always a plus . having a plus.

my kids got woken up and couldn t go back to sleep do to them next door fighting and yelling loudly

the breakfast meat could have been better.

pool water very cold. did not use.

early check in, clean, breakfast

the kids lived the pool

pool was slightly cooler than i would like.

black-out curtains were really good free wifi was sufficiently fast breakfast was filling and had enough

the breakfast was not good this time. it was better in the past.

the layout of the hotel and the room were excellent. the pool was also perfect for our kids.

there s also an airport shuttle just make an appointment

breakfast was free, so i can t really complain (and also because everything else was amazing),

shuttle schedule somewhat disorganized

the gym was a bit basic but useable.

was wonderful, the location , the breakfast, the cleanliness of the room, comfortable beds, designed work/ study

pool area was very nice. the staff were excellent.

on our check out day room service was over aggressive on wanting us out so they could clean the room, check

at this point we were happy that we finally had a room however right across the hall the laundry room was

was clean, easily accessible, friendly staff, plenty of parking

pool was out of order. hotel could be cleaner. better signage needed.

is a well equipped kitchen in the room, but all the plates, cutlery, cups, etc

no breakfast

they didn't have a laundry room to wash your dirty clothes

if you wanted you could use the gym or the pool at any

pool breakfast bar

morning shuttle to airport was there as soon as we asked for them

found a pizza box in the cabinets for the kitchenette, the shower head wasn t the cleanest and my tv kept

room and linens were clean and they had a laundry facility

my room was next to the laundry

lovely friendly staff, great fresh breakfast

clean ,pool was nice an warm, staff friendly,breakfast, good.

the front desk staff was amazing and shuttle was so convenient.

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

very clean gym, like the bath products, super convenient to airport & no extra charge for my pet

pets stay free

funky smell in hallway by gym on the way to guest rooms on first floor

for a hotel whose majority of guests only stay for the night before/after their flight - swimming pool, fitness

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

was friendly rooms were clean and comfortable ate at the bar area and food was good and timely it is near the

noise from gym below in the morning was annoying

like free shuttle service, the friendliness of the staff (they were always very helpful) and closeness to the

pet allergy free rooms

ok to spend a night and to wash your clothes there (laundry room)

it had laundry and water bottles during breakfast

deep cleaning to the cracks of the walls, however someone did clean, as you could see them doing laundry and it

friendly front desk staff cheap laundry room allowed urgent clothes washing

the laundry room is listed as an amenity but not available.

laundry room in hotel

lots of free parking, spacious rooms with almost new furnishings

very easy to navigate and this location is very secure! breakfast was phenomenal!

sometimes, a lot of unsupervised kids in the pool

cleanliness and the standard of the room, kitchen and utensils, could be compared to clearly a 4 star hotel

hotel was booked with kids that were competing in a hockey tournament

location is good, hotel very clean, enough parking space

mary handled my request and put my name on list for shuttle

the bar should be open on the weekends.

some of the staff at the breakfast bar were unfriendly and made me feel uncomfortable.

dryers in the laundry room didn't dry our clothes very well

very quiet at night, friendly/polite staff, good variety for breakfast, nice pool area for kids

hotel staff was very considerate and accommodating, the pool and hot tub were clean and enjoyable, the breakfast

kids across the hall slamming their door several times. but that's not the hotel's fault. haha

packed with kids!

my room was beside public laundry and employees laundry

more info at check-in for amenities like the laundry facilities or gym, etc

the smell from the laundry area was strong and unpleasant

right across from the hotel s laundry room where the employees were shouting

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

the guest laundry room some work done.

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

change machine or laundry supplies available near washing machine would have been a plus

my kids loved the room everything was clean great place to stay with kids

wifi is slow

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

the breakfast option was very good. this was very convenient.

breakfast was freshly prepared every morning with a rotating menu

we really enjoyed having breakfast with the other guests

the breakfast options looked good

i saw a laundry room, gym, jacuzzi and outdoor pool

great location near the local concert venues. ample parking, affordable, friendly staff.

i thought i would be able to swim it didn't advertise the pool being closed at certain seasons.

1. the location 2. the front desk person was helpful in helping us connect to wifi.

gym only had 2 sets of dumbbells and had damaged or broken equipment

laundry room & ice room available

we had to come back for the comfiest beds, nicest bathroom layout and convenience of the hooked bar and restaurant

the hot tub and pool are the icing on the cake

wated 20 min at the lobby bar for a drink

the restaurant and bar are nice

also used the laundry facilities which was nice

the wifi was not adequate. cellphone signal was not very good either.

breakfast had healthy options

no towels in the pool area. for 2 days.

i was charged a pet fee of 75

know it says room service available and restaurant and bar on site but the restaurant only serves brunch on

no coffee by the pot available from room service

know it says room service available and restaurant and bar on site but the restaurant only serves brunch on

wifi didn t work the 6 days we were there. towels very scratchy. no longer has robese

the room decor was very nice with a fireplace

i wish i had a longer stay to be able to use the pool

only one complaint was that the free wifi did not work.

lady at the front desk yelled at my kids at the top of her lungs for no reason

my grand kids loved the pool and spa

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

has free guest laundry room, great location, nice staff

very quiet too, and the guest laundry was a great unexpected amenity

was standard but decent good size room crib availability late check out proximity to highways laundry

have most facilities suche as refrigerator, laundry spcae, swimming pool,

guest laundry was out of service due to the dispenser for supplies unusable

of laundry facilities

was hoping to wash a load of laundry, but they didn't have guest laundry services, but they let me know about

self laundry not available

on site restaurant and had a soup/salad which was good, the menu is moderately high priced and room service is

wifi quality was quite poor, even sending a picture was struggling

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

laundry facilities were advertised, was not told that they couldn t offer quarters for

my third and last complaint is our room was either next to underneath the hotel laundry room

staff was excellent and friendly. shuttle was convenient!

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

additionally, it would have been appreciated if someone had cleared the snow from the parking lot in the morning

was clean, pet-friendly, and the staff was gracious and helpful

friendly staff appreciate the breakfast offered clean room

i booked this hotel just because it has kitchen

the guest laundry was a definite plus

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and

the design fwb was fantastic. nice pool and weight room facilities

they have a nice gym and the housekeeping was kind and accommodating

the place is clean and good breakfast service.

the location and convenience of everything around. internet and laundry.

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

free gym and pool what more you need

i also value the gym here with actual weight equipment, not just treadmills.

clean, restaurants close, pet friendly!

the room was a bit small. the laundry was not functional.

tv had youtube and wifi with apps to watch different programs

easy to find, clean & great breakfast!

plus the free breakfast was much better than i expected

and secure ud83dudd10, breakfast was great

we had to request a menu for the room service the remote for the television was not working properly until we

the spa tub

granddaughter thought a pool would make it perfect! ud83dude42

room service meal - quick, hot, delicious, excellent presentation, relaxing to eat in room

breakfast could have fresher pastries to offer.

the guy at reception did bring us new bed sets that were from the laundry but did not look great either

the staff said it was their laundry detergent that caused the stains

when when i asked the staff about additional towels he copped an attitude with me because the laundry department

location, free parking,

com said and the staff was very rude i asked for the wifi password and

is the worst hotel we've ever stayed in - dirt, stink, dirty laundry, nothing works, blood stains on the wall

wifi didnt make it to the room

free wi-fi, but the only place you could get a signal was if you stood on one leg in the parking lot, i didn't

room had old socks in it, sheers had cigarette burns on them even tho a non smoking room, ac did not work so i

we moved the table over in between the beds we couldnt sit down and eat at the table), had a smoking room but

spotty slow or nonexistent wifi on 3rd floor

very clean and quite location. los of free parking.

the breakfast is not all-you-can-eat but still delicious.

no free breakfast

gym was to basic and poorly designed

the hotel has a laundry room for clients

laundry , pool all amenities needed

kitchen had good amenities

it's tough making a left turn out of the parking lot onto the main road

the gym had a nice selection of equiopment and the pool/hot tub were also nice

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a

housekeeping staff talked loudly outside our room which was across from the hotel laundry

laundry,pool,& weight room still closed due to covid

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus

also not clean- dirty laundry from prior guest under pull out couch

appreciated having the laundry room as i had a long stay

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

laundry room situation was terrible

the breakfast was exceptional. a great location. very friendly staff. large parking lot.

and they gave us a torn comforter and the phones in the room were not working to call for room service

there is no laundry room at the hotel but there is a laundry within a few minutes' drive

i had to bomb my room for bugs,take all bedding to laundry and spent 4hrs cleaning the first night, re-bombed

a little bit pricey for the out dated no laundry room no ice machine but ok .

room wasn t very clean, the wifi didn t work, the room next door to me was all boarded up and my door was

didn t know the hotel was pet friendly and dog hair was in all four corners of the room

one elevator working and had to use laundry and another location but was walking distance

no laundry service. other than that the place and facilities were fantastic

and no dirty laundry bags

pool closed early too, was looking forward to a soak in the spa but it was closed too

teenagers screening and yelling in the parking lot until nearly midnight

candlewood provides free laundry facilities for its guests, which is a nice bonus

i love that i can do my laundry here, for free

free laundry, exercise facility

location was excellent, free use of laundry was a plus.

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

i like having access to the onsite laundry facilities

the next morning i went down and she walked me to the laundry and handed me 2 pillows

the size of the pool was very small.

quiet & clean, while pet-friendly

i also appreciated that they had laundry facility

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

is somewhat difficult to obtain change for laundry machines

parking, friendliest valet ever, in room soaps were super, breakfast grab n go was

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

clean n bright corridors, complimentary breakfast and indoor pool n gym

facility clean spacious room , fluffy towels , extra pillows, quiet, beautiful elevators, ample parking, clean

there wasn t a laundry on site and continental breakfast included.

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

excellent amenities like the laundry room and 24/7 front desk assistance

building in decent repair, decent parking lot, cheap and pets are free.

the hotel was also very pet-friendly

it smelled like mildew in laundry that has been sitting wet in the washer for days

free laundry machines

there is also a pool, fitness room, little business room, and laundry

from the free laundry to all of the dishes included , everything was helpful

oh and the laundry area was available to use

outlets not working no ice machine or laundry available

no laundry room.

a nice variety available for continental breakfast

very good location. near by shops & restaurant. very good breakfast.

continental breakfast was provided

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

they also have a bar that s open from 5pm-10pm, quite a selection of wines and beers and also a small menu

it says the bar closes whenever the bartender decides to

nice hotel, good breakfast, and awesome staff.

free breakfast and starbucks in the hotel.

to walk past laundry and break room with doors open and music playing loudly all day long

the pool and breakfast

nice pet friendly rooms. clean and comfortable. passable breakfast if you are not too picky.

staff were helpful and friendly, rooms clean, free parking and breakfast

breakfast was just mediocre

convenient customer laundry, paid by credit card

hallway smelled like smoke and laundry

modern and clean laundry (credit card)

it was clean, room was spacious. hotel had a laundry room and it was easy to use.

location and that they had a laundry room and parking, close to restaurants.

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

did not have towels and when requested they said all were on the laundry and i needed to wait

updated, fresh feel; excellent beds. nice workout facility. very complete breakfast.

was great and awesum, customer service, pool, gym, breakfast

the hot tub was not working... the key to the pool area wasn't working...

the pool area wasn t kept up very well

no breakfast because of some issues in kitchen but they still charged for the snacks from

breakfast was basically a buffet stand that charged for each item - though the quality wasn't

one tiny bar of soap to wash our hands and no face clothes

fabulous rooftop bar and staff were super friendly

we appreciated that the self laundry

distance to several food options, free on street parking from 5:00 pm - 8:00:am, very good breakfast options

+ polite staff, spacious room + adequate gym facility - no swimming pool - slightly aged room

the breakfast provided was more than expected

could have more customer service experience and appeared to be homeless people walking in eating breakfast

also free laundry

free laundry after a 90 degree day playing lax

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

close to niagara falls,kitchenette, happy hour, laundry room, gym

while the laundry was free, only one dryer out of six was working

we also loved that there was free parking and breakfast

lot of thought i d put into the guest experience from a butler to a complimentary drink by the fireplace

the cost was 20-30$ more than staying at a local chain hotel but includes: + free parking +complimentary

+complimentary chauffeur service + first drink of each night included, friendly bartender + free breakfast, and

they surprised the kids with chocolate covered strawberries in the room and the adults enjoyed our complimentary

wonderful breakfast and dinner was great especially the sausage soup with couscous! outstanding!

really liked that the person booking us noticed we had kids and changed our room to right by the pool

also there were lots of spiders out side the rooms window which paranoid my kids

we sat at the bar for about 15mins and had four people on staff

loved the gym

nice pool area and laundry facilities

the pool could of been cleaner and warmer.

the 2 double beds in the room were super comfy and it was a great place to have 5 kids stay with 2 adults

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before

they profiled my kids as “suspicious” and wouldn’t allow them access to the room even though they presented

the towels were so soft, kudos to the laundry team

room service just replaced towels and emptied the trash, didn't make the bed or anything

bad wifi internet, mattress too soft, old fashioned hotel.

the fireplace was great. the changing color flames.

the wifi in the hotel is poor but the coffee shop in the lobby has great wifi

breakfast doesn t have 5* quality. no laundry service

highlights were the amazing shower and outdoor spa pool.

had no information about how to order room service or if it was even offered

free valet parking and delicious food!

downtown location and free parking was just what we we needed and the rooms were spectacular

comfortable clean room, and had great bar food and drinks in the lounge.

cleaning those rooms is very important to those of us that are allergic to pet hair

the friendliness of the staff, and the room service robot

excellent location! beautiful room! excellent room service!

wifi was 5

great facilities such as fitness center, laundry, breakfast, ...

they have guest laundry, an office, pool, spa and exercise room

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

room, nice kitchen, large washroom, coffee/hot chocolate available, a tv in each room, separate living room

no extra linen for the sofa bed. no laundry bags in the closet.

nice and clean laundry was very comfortable

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

easy parking

parking was somewhat limited

we could have used a fridge in the room. the wifi could be more secure.

no pool. no bathrobes in rooms. no play structure for kids.

nothing really to fault. would be handy to have a bar fridge.

next door to our room was a bunch of kids and woke my family up between 2-3am, jumping and doing cheers, very

breakfast ended too soon and there was no bar for relaxing at night

cost of parking, quality of wifi

i would highly recommend putting grab bars in the shower

pool and whirlpool were wonderful

extensive gym. floor to ceiling windows in room.

was comfortable, room service was very nice, breakfast was excellent

lobby was way too loud with the bar location - i couldn't even hear the employee checking me in.

to sign up, you then need to make an extra trip to the front desk (which can be a hassle with two kids

wonderful, every thing reception staff, room, lobby, gym (specially green apple in gym

hotel was dirty, i had to change rooms due to the insecurity of my lock on the room, the laundry facility was

clean, quiet, healthy food choices. free laundry. work out room. excellent value.

pool was freezing and very disappointed as we have 3 kids who were excited to swim

i like the cleaner and the breakfast

kids knocking on our door all night then running and the kids running through the halls

location, price and amenities like microwave, fridge, pool, exercise room and guest laundry.

laundry facilities were not clean and it would have cost $4 to wash and dry one load which is a lot

they should have the instructions to use the laundry

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

another plus was the onsite laundry

nice small kitchen and laundry

everything was fine but needs a little laundry update.

staff was wonderful, elevator , laundry, pet friendly,kitchenette

nice laundry room

wifi kept going in and out. otherwise i was completely satisfied with my stay.

the kids loved the pool and we appreciated the breakfast boxes. everything was great!

have a password for wifi than saying it's not required but have to sign in with email or social

staff, clean room, comfortable bed, free parking, great location and price

pool and breakfast, very nice staff.

getting in and out of the parking lot was difficult.

i didn t like that parking was few but so is the motel

the location was great and there was good parking

small parking lot

room service, sam has an attitude problem, no cleaning, no one will ask you how was the day

the laundry room is not update.

all..the satff..the room service...nothing can tell the good side of this hotel..omg

clean friendly breakfast

eat as much while you are there, it's understandable if you are taking 1 or 2 muffins or milk for kids to eat

great staff, nice pool area and good hot breakfast

needed to do laundry and the dryer didn't work

i could hear the laundry machines running past 11 pm. not cool.

breakfast was really good laundry facility was also

i was told that there were not any clean and i would have to wait until someone came in to do laundry

husband said the continental breakfast was just okay

breakfast was small but well enough for a day trip

close to niagra falls. pet friendly.

breakfast was good as usual. covid spoiled the choices super 8 was allowed to serve.

the breakfast is good too

the breakfast

friendly staff, offered to let us have a late check out since we would be getting in late, clean rooms

microwave and fridge and free wifi

free wifi

we got in late and didn t use the wifi or tv

parking was right outside the door and the staff was genuinely friendly

the availability of laundry machine easy parking

then getting home near midnight and having to immediately do laundry and shower + wash our hair

there was a laundry on site for guests to use but again we did not use this facility

a small gym was available but i did not use the facility

gym too small. no sauna

dirty laundry bag left in room

parking lot was solid ice; very slippery and dangerous

easy and close parking, not to busy. the beds were comfortable and the bathrooms were quite big.

am checkout so they can use lot for game parking

room was clean and comfortable, smoking rooms available

was a lot of snow in the biffalo area and they did not bother to shovel or plow out their parking lot

wifi was weak

comi drove into a dark parking lot with 1 car present, office is a tiny box with a call button, no attendant

there was no parking fee disguised as an additional fee

it smelled like a room someone smoked in. i should have asked for a non smoking room!

trash cans, shower/tub was falling apart furniture was falling apart too wifi didn t work at all no curtains

i was cornered by a disheveled panhandler as i pulled into my parking space at 7 am

for smoking room then owner told us the room was not available after i booked in advance , floors were

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

no wifi

king size bed was so comfy, great room space, great coin laundry available, close to

laundry mat was a little disappointed. no laundry soap and the machine needs a little cleaning.

the guest laundry worked well

we asked the front desk for change to use the laundry room and they failed to tell us that it was out of order

only one chair, and it was a hard back desk chair. no wifi, or at least it did not work.

breakfast was banging

parking was a little cramped but there wasn't anything we didn't like.

the location, staff, rooms, pool, breakfast, etc

went to,dinner and when we returned we had to spend 45 minutes driving around the parking lot looking for a

tina was great, i called her for an early check in and she called me back when the room was ready

we were told they were backed up in the laundry

laundry room was clean with easy to use appliances

breakfast food selection was very good

pool is small but def not a deal breaker

pool was very relaxing