dirty laundry bag left in room

sure your windows devices security are up to date, as the wifi login page tries to install crypto mining trojan

easy and close parking, not to busy. the beds were comfortable and the bathrooms were quite big.

parking lot unsafe, thick ice

you can walk to the stadium and not worry a about traffic and parking

affordable quiet good parking

booked for two people smoking

to use a chair to block the door, there was no hand soap, bathroom was not clean, heavy smell of smoking

for smoking room then owner told us the room was not available after i booked in advance , floors were

frig which is opposite to what he has listed online where he states that every room comes with a kitchenette

the supplies in my room had not been refreshed with care no laundry bag, no cups in the bathroom

shortage of parking spaces

good location good parking enough stuff nearby to live off of

the pool and gym were both open; the gym had plenty of equipment including dumbbells and a cable machine

staff, excellent hospitality, pool was clean, lots of pool towels, breakfast was included and exceeded expectations

laundry mat was a little disappointed. no laundry soap and the machine needs a little cleaning.

the guest laundry worked well

we asked the front desk for change to use the laundry room and they failed to tell us that it was out of order

king size bed was so comfy, great room space, great coin laundry available, close to

price. staff was pleasant. parking right outside the room door.

no laundry facility

laundry detergent must be very strong because my face broke out

the pool was very nice and even had floaties for the kids

hotel looks good, there is an elevator, free parking, heated pool, friendly administrator, super comfortable

parking was a joke

we loved the indoor pool, we were glad to have the time to use it

great breakfast and great pool

the pool area was a favorite

the breakfast was decent, the room was clean the staff very friendly.

easy check in, lots of parking, large room, friendly efficient staff

to walk past laundry and break room with doors open and music playing loudly all day long

that no rooms have tubs, yet the pictures on the website clearly showed a 2-room suite with a kitchenette

the kitchenette and the fridge and microwave

while we did not use the pool or gym room they looked clean and updated

breakfast was just mediocre

like the fact that the laundry was complimentary and there was a hot breakfast every day

there is also a pool, fitness room, little business room, and laundry

free laundry machines

free laundry, excellent breakfast with many choices, 3 times week social with food, and other amenities

it smelled like mildew in laundry that has been sitting wet in the washer for days

i was told that there were not any clean and i would have to wait until someone came in to do laundry

needed to do laundry and the dryer didn't work

breakfast was really good laundry facility was also

i could hear the laundry machines running past 11 pm. not cool.

staff and cleanliness, well lit parking now.

i saw a laundry room, gym, jacuzzi and outdoor pool

breakfast was was amazing

of the machines at the gym didn't work, the pool has been closed for months, the area was pretty dangerous, it

the awesome breakfast in the morning

how clean it was and the pool.

have most facilities suche as refrigerator, laundry spcae, swimming pool,

guest laundry was out of service due to the dispenser for supplies unusable

has free guest laundry room, great location, nice staff

very quiet too, and the guest laundry was a great unexpected amenity

was standard but decent good size room crib availability late check out proximity to highways laundry

wasn t particularly warm for being heated but kids were able to enjoy it

the breakfast was great, and the pool was wonderful along with the gym

quiet, good parking , nice room

parking was a little cramped but there wasn't anything we didn't like.

it had a library, gym, and pool

the early check in time at 13:00 was very nice for me as i arrived in the morning on the train from

the included breakfast and coffee in the morning was very appreciated and good

the breakfast option was very good. this was very convenient.

the breakfast options looked good

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

hotel bar very small for the size of the crowd

gym not accessible

room service was good and timely

the hotel has a restaurant and room service available until 11 pm

we could wait in the bar

there is a bar in the lobby and a starbucks

cost of parking, quality of wifi

was hard for the price, should offer free breakfast kids running around hallway and yelling

the beds were nice. the shower and pool were amazing

cable tv was not working properly, but wifi was fine

the towels were so soft, kudos to the laundry team

room service just replaced towels and emptied the trash, didn't make the bed or anything

room service was also great

the rooms are very modern in a historic building. i loved the setup and fireplace.

the fireplace was great. the changing color flames.

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

were hard, pillows were old, gym was missing equipment

kids had a nice time and so did we

cleanliness and breakfast

pool size was great for small children

nice pool area and laundry facilities

they did give us a drink brochure to go to the bar to wait until our room was completed

the kids had so much fun in the pool. i loved the workout room i wish there was more mirrors.

wifi was terrible, i had to pay for parking $15 per day + city taxes and the parking was not even

breakfast needs improvement; please add more options

the breakfast meat could have been better.

the pool was ice cold

pool water very cold. did not use.

the pool and the breakfast served in the morning

pillows, pool, breakfast

love the residence inn, although of course the covid restrictions severely restrict the breakfast (i miss those

breakfast choices, friendly staff, the patio, decor of hotel

the breakfast was great.

help from morning staff when she decided to charge me another pet fee for staying an additional day

breakfast selection was excellent, beds comfy, rooms clean, grounds very well kept, staff very

rooms comfort and breakfast

leaving the pool area should be considerate and dry off properly so as not to leave puddles all the way inside

the breakfast was amazing

staff, free shuttle to the mall, clean hotel

very clean good breakfast and great location

dirty laundry in hall. staff not professional or friendly.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

many diners around the place and the parking is free

the shower was nuke warm. the wifi didn't work. terrible stay.

us the room until 8 pm pretty much, when we went to the room we saw a bunch of sheets outside, spa was closed,

room very nice, good bar area

elevator not working hugely expensive breakfast price on weekends no room service

the breakfast buffet was outstanding and well worth the cost

no wifi

we appreciated that the self laundry

it was a one night stay in a hotel that does not have room service

one of the days we did not have room service at all

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check

everything how fridays was connected the gym the beds and the tvs and bathroom

super upsetting to know that they cut corners on laundry

easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

stayed in room 129 , it was very noisy from the constant laundry room door slamming next

laundry around the corner was awesome breakfast was good

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

breakfast doesn t have 5* quality. no laundry service

the one lady in parking

the breakfast was good

highlights were the amazing shower and outdoor spa pool.

only thing we thought was strange is we ordered room service and there wasn t a table to eat at

nice and clean laundry was very comfortable

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

no extra linen for the sofa bed. no laundry bags in the closet.

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

they have guest laundry, an office, pool, spa and exercise room

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

great facilities such as fitness center, laundry, breakfast, ...

first off, charging a fee for premium wifi is unheard of in this day and age

i ordered a ton of food through room service

all day room service menu is very limited

great location, nice big room, nice bar and resto.

excellent location! beautiful room! excellent room service!

which made us most disappointment is the room service does not clean the room

not have breakfast

no breakfast

it was cool. hard to get towels and bar soap when we needed them.

establishment that is pet friendly

pet friendly is great, but no good place to walk them outside

would have preferred traditional breakfast items like eggs, pancakes, fruit.

breakfast is excellent!

water stains on the bathroom ceiling, closet door missing, curtains missing, fireplace casing falling apart

they surprised the kids with chocolate covered strawberries in the room and the adults enjoyed our complimentary

loved the fireplaces in the main areas

is somewhat difficult to obtain change for laundry machines

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

i also appreciated that they had laundry facility

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

food and bar had a great atmosphere and tasty food

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

large kitchen space, good size bathroom & shower

breakfast was wonderful and there was a fun variety along with very good staples -oatmeal bar and waffles

nice hotel, good breakfast, and awesome staff.

free breakfast and starbucks in the hotel.

modern and clean laundry (credit card)

big room, aircon, laundry facilities, comfy bed

the laundry room was perfect for travelers

hallway smelled like smoke and laundry

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

my kids enjoyed the pool and game room

waited 3 hours in the parking lot because our room wasn t ready at 3

our key didn't work at the back so we had to walk with our 4 kids to the front to get in

it was great for the kids

the pool was warm and not too overcrowded and the hot tub was amazing

at this point we were happy that we finally had a room however right across the hall the laundry room was

very cute!, i love the kitchenette and it had a hot plate. and the price was great.

the staff were very helpful and polite building was very clean the distance from the room and pool was amazing

not much on breakfast but that's why you have the kitchen to cook too

internet was out for most of a day, pool not open, small breakfast area, bathroom shower/tub could be difficult

they didn't have a laundry room to wash your dirty clothes

the pool and hot tub were clean and comfortable

pool nice parking lot friendly staff price breakfast had variety comfortable and clean rooms and

kitchen staff was great. always there to clean up and stock items

maybe more staff in the morning at breakfast when hotel is booked.

room and linens were clean and they had a laundry facility

my room was next to the laundry

shuttle service to restaurants was an unexpected bonus.

even tho the pool wasn t heated as promised they still were

you have to call for a shuttle but they arrive in a couple

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

the swimming pool is small but good enough for my kids.

wifi connection was very weak and unreliable

lounge area was good and gym

and close to airport with some nice common spaces, need new pool quest but besides that enjoyed my stay

deep cleaning to the cracks of the walls, however someone did clean, as you could see them doing laundry and it

the laundry room is listed as an amenity but not available.

friendly front desk staff cheap laundry room allowed urgent clothes washing

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

ok to spend a night and to wash your clothes there (laundry room)

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

like free shuttle service, the friendliness of the staff (they were always very helpful) and closeness to the

checked in , the girl was great, we went to the restaurant and it was fantastic, we had a great pool

the staff was great, the pool was not freezing

everything was clean n kids loved the pool... most staff was very friendly n kind.

laundry room in hotel

the ice in the parking lot. i slipped on the ice

plenty of parking and lounge area was perfect

clean indoor pool

rooms were spacious with nice kitchen and comfy beds

dryers in the laundry room didn't dry our clothes very well

kids across the hall slamming their door several times. but that's not the hotel's fault. haha

loved the breakfast

there was a shuttle to the airport that started very early in the

nice large room, friendly staff , close to the airport with free shuttle service

everyone was very friendly, the bar staff & check in staff !!

there wasn't no breakfast and the bar was still closed

it has a pool and gym

the pool and the gym. spare bed in the room.

the bed was so so comfy and my kids enjoyed the pool

more info at check-in for amenities like the laundry facilities or gym, etc

right across from the hotel s laundry room where the employees were shouting

my room was beside public laundry and employees laundry

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

the smell from the laundry area was strong and unpleasant

change machine or laundry supplies available near washing machine would have been a plus

the guest laundry room some work done.

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

couch itself was drenched into the sofa mattress so we all had to sleep on the bed with all the kids

kids yelling in hallways

was hoping to wash a load of laundry, but they didn't have guest laundry services, but they let me know about

of laundry facilities

self laundry not available

clean, easy parking, shower options, no tv issues, great bed!

spacious double room

would be nice to have more dining options and they should offer room service

the kids loved it too

no room service

not much parking.

i went to the onsite bar and the staff, drinks and food were very good

then getting home near midnight and having to immediately do laundry and shower + wash our hair

the availability of laundry machine easy parking

there was a laundry on site for guests to use but again we did not use this facility

suite( a but of stretch on the name) and cut my foot on staples in the carpet in front of the spa tub

clean beds, accommodating families with a pet.

laundry facilities were advertised, was not told that they couldn t offer quarters for

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

my third and last complaint is our room was either next to underneath the hotel laundry room

shuttle to and from the airport, where you can get busses

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

no airport shuttle

staff was very helpful and friendly. room very nice. great breakfast

location, kitchen features, spacious suite morning check-out staff were very personal

the home2 suites have kitchens and living quarters in the room area

the room was a bit small. the laundry was not functional.

free parking, got a spot even late at night when i returned after a concert

parking, easy location, clean, modern, comfortable

i really enjoyed the breakfast that was offered

breakfast is good. the price is affordable. it has a big space for parking. overall is good!

also used the laundry facilities which was nice

wifi connection is great

the kitchen staff was very friendly and diligent in cleaning.

the hotel did a great job with the pool/fitness area

great little bar and restuarant

the location and convenience of everything around. internet and laundry.

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

breakfast included- pool great, excellent hours.

great gym and swimming pool

breakfast included- pool great, excellent hours.

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and

the guest laundry was a definite plus

the pool and work out room was great

that worked the day shift can understand doing your job but it's how you talk to people made kids nervous and

a good breakfast selection

know it says room service available and restaurant and bar on site but the restaurant only serves brunch on

desk in the room is impractical and whilst great for work is no use for room service

the room decor was very nice with a fireplace

wifi didn t work the 6 days we were there. towels very scratchy. no longer has robese

pet fee wasn't stated on booking

laundry room & ice room available

the hot tub and pool are the icing on the cake

at noon, area safe and convenient to shopping and activities, parking free and under cover, nice bar and restaurant

more secure with kids left unattended at ppol

wish room service ran later

whirl pool spa tub was the highlight it relaxed me

wish they had an indoor pool

lobby, bar , breakfast and shuttle folks made me feel welcome

breakfast could have fresher pastries to offer.

spa tub and decor were fantastic!

the staff said it was their laundry detergent that caused the stains

when when i asked the staff about additional towels he copped an attitude with me because the laundry department

the guy at reception did bring us new bed sets that were from the laundry but did not look great either

are very disrespectful they take ppl money known of they spa pool work and yu can get yo money back it s hoes

the spa was the great part

lady at the front desk yelled at my kids at the top of her lungs for no reason

rite aid is right in the same parking lot for anything you may have forgotten

my grand kids loved the pool and spa

breakfast was a hit

the room was huge though, everything was very clean, quiet, and my kids loved the pool hot tub combo

is the worst hotel we've ever stayed in - dirt, stink, dirty laundry, nothing works, blood stains on the wall

lots of guests loitering in the parking lot at all hours

parking

they do have separated hallways for smoking and non-smoking rooms that are between glass doors, which is pretty

cheap and had smoking rooms. a lot of places to eat within walking distance

the kids and i enjoyed the spa pool and swimming pool

there was no free breakfast, and there were only two items (bagels and a breakfast sandwich) available for

spotty slow or nonexistent wifi on 3rd floor

amazing staff nice pool and spa washing machines good location

only one person staffing main desk at this property and often doubled as bar tender/hostess/maintenance service

the hotel has a laundry room for clients

laundry , pool all amenities needed

the gym had a nice selection of equiopment and the pool/hot tub were also nice

two tv and kitchen with fridge. i was very comfortable i will stay in the near future

it's tough making a left turn out of the parking lot onto the main road

the rooms were spacious. the laundry availability.

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus

t clean dirty laundry still in the room and the bathroom was not cleaned

laundry,pool,& weight room still closed due to covid

housekeeping staff talked loudly outside our room which was across from the hotel laundry

outlets not working no ice machine or laundry available

no laundry room.

the room was comfortable and clean. they gave us an early check in.

air conditioning was not cooling, the gym was very dirty and smelly.

have free wifi

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

appreciated having the laundry room as i had a long stay

laundry room situation was terrible

kids ate free at breakfast

stopping by this time, the rooms, staff and bar were all amazing

a little bit pricey for the out dated no laundry room no ice machine but ok .

i had to bomb my room for bugs,take all bedding to laundry and spent 4hrs cleaning the first night, re-bombed

there is no laundry room at the hotel but there is a laundry within a few minutes' drive

place did not look clean, a bed sheet was dumped in the parking lot when we arrived and it was there when we

vending sign was near the office, but it acutally was across the parking lot and not very visable

location was excellent, free use of laundry was a plus.

free laundry

i love that i can do my laundry here, for free

free laundry, exercise facility

free laundry, tuesday free dinner! on sure gym

one elevator working and had to use laundry and another location but was walking distance

no laundry service. other than that the place and facilities were fantastic

and no dirty laundry bags

plenty of parking

the bed was comfortable, pool was clean and big, very family friendly.

the next morning i went down and she walked me to the laundry and handed me 2 pillows

i like having access to the onsite laundry facilities

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

have wifi available was a bonus

booked this hotel because it has a swimming pool for our kids as one of their amenities, once we arrived the

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

there wasn t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

the pet friendly policy

building in decent repair, decent parking lot, cheap and pets are free.

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

pool was great

good location. clean rooms. great breakfast choices.

the railroad tracks are a pain. breakfast could be better. trains are annoying at night.

the breakfast is what i normally have

i found all i needed - sensible room, clean and cleaned up every day, good bed, desk and fast wifi

breakfast was good as usual. covid spoiled the choices super 8 was allowed to serve.

breakfast was small but well enough for a day trip

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

did not have towels and when requested they said all were on the laundry and i needed to wait

location for ub graduation was perfect!!!! breakfast was as good

the hot tub was not working... the key to the pool area wasn't working...

i enjoyed the pool and hot tub.

i love that the facilities allowed you to do laundry at no extra cost

while the laundry was free, only one dryer out of six was working

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot

free laundry after a 90 degree day playing lax

also free laundry

hotel was dirty, i had to change rooms due to the insecurity of my lock on the room, the laundry facility was

clean, quiet, healthy food choices. free laundry. work out room. excellent value.

pool was crowded by unsupervised children who were throwing footballs and running around

free parking and breakfast is an amazing perk

the website should show that there is a pet fee, it was kinda a surprise and extra charge we didn't expect

they should have the instructions to use the laundry

went to do laundry and washer wouldn't fill with enough water to wash clothes and front desk said someone had

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

location, price and amenities like microwave, fridge, pool, exercise room and guest laundry.

laundry facilities were not clean and it would have cost $4 to wash and dry one load which is a lot

of the laundry facility and vending machines

nice laundry room

the laundry worked

another plus was the onsite laundry

staff was wonderful, elevator , laundry, pet friendly,kitchenette