breakfast was good as usual. covid spoiled the choices super 8 was allowed to serve.

the breakfast

breakfast was small but well enough for a day trip

close to niagra falls. pet friendly.

the railroad tracks are a pain. breakfast could be better. trains are annoying at night.

outlets not working no ice machine or laundry available

no laundry room.

the breakfast!!! it was just breads, bagel and juice

no gym as they lie & claim there was

the room was comfortable and clean. they gave us an early check in.

the location is amazing. everyone is really kind. free parking.

there is not room service

room was really nice and clean, the room service did clean the room everyday and on time, the location of the

there was a lot of loitering going on from kids outside that weren t staying at the hotel

manager at the bar/restaurant who made us feel not wanted because we had kids

hotel was dirty, i had to change rooms due to the insecurity of my lock on the room, the laundry facility was

clean, quiet, healthy food choices. free laundry. work out room. excellent value.

maybe it would be better to put childless travelers on the top floor and families with kids on lower floors

the breakfast bar was good location was convenient, right off the highway

i had a very late original arrival but because of the weather i didn’t arrive until i needed an early check

when when i asked the staff about additional towels he copped an attitude with me because the laundry department

the guy at reception did bring us new bed sets that were from the laundry but did not look great either

the staff said it was their laundry detergent that caused the stains

motel is conveniently located, with parking at the door

location was ok and plenty of parking available.

the kids enjoyed the pool so much

fitness center perfect and the breakfast was not fancy but many varied and tasty

the eggs at breakfast

comfortable clean has indoor pool and hot tub, pet friendly and has bfast included

everything was great. we even got to take the kids to the pool, which was a big treat.

everything was fine but needs a little laundry update.

nice laundry room

staff was wonderful, elevator , laundry, pet friendly,kitchenette

nice small kitchen and laundry

the laundry worked

laundry facilities were not clean and it would have cost $4 to wash and dry one load which is a lot

we had to take our laundry to the front desk and pick up clean towels

location, price and amenities like microwave, fridge, pool, exercise room and guest laundry.

modern room, gym, all day coffee, laundry (high priced though), dog welcome (surcharge

they should have the instructions to use the laundry

ample parking and clean toilets

a little crowded as for parking

room service, sam has an attitude problem, no cleaning, no one will ask you how was the day

parking lot is a bit rough but don't let that scare you away

the location was great and there was good parking

there wasn t a laundry on site and continental breakfast included.

excellent amenities like the laundry room and 24/7 front desk assistance

rude staff, listed guest laundry facilities on brochure and was told they don't offer them

this location still had the extra charge for wifi, but the signal was strong

the hotel was awesome comfortable and staff was friendly. free wifi would have been nice

was a huge pile of dirty laundry and garbage outside my room from 3 when i checked in until the next morning

did not have towels and when requested they said all were on the laundry and i needed to wait

was great and awesum, customer service, pool, gym, breakfast

clean. rooms were a good size. good breakfast. friendly staff

location for ub graduation was perfect!!!! breakfast was as good

also free laundry

while the laundry was free, only one dryer out of six was working

were absolutely fantastic, the hotel is very comfortable, laundry room was a god send and the gym was fab too

there is so much to offer in the facility, restaurants, bar, laundry room, business center, outdoor patio, hot

free laundry after a 90 degree day playing lax

the laundry room is not update.

pool, lots of parking

the street is very busy, getting in and out of parking lot was difficult.

eat as much while you are there, it's understandable if you are taking 1 or 2 muffins or milk for kids to eat

great staff, nice pool area and good hot breakfast

the hotel has a laundry room for clients

laundry , pool all amenities needed

breakfast was good but the staff could not keep up with the amount of guests that was dining in

it's tough making a left turn out of the parking lot onto the main road

didn't have any non pork options when they served eggs for breakfast , they added ham to all of it

free laundry, exercise facility

free laundry is nice

free laundry

free laundry, tuesday free dinner! on sure gym

clean room. additional kitchen items you. ould check out to use. free guest laundry facilities

are out of coins to do laundry, so i had to go to red roof beside the to get some coins

laundry room situation was terrible

appreciated having the laundry room as i had a long stay

and they gave us a torn comforter and the phones in the room were not working to call for room service

the bar experience was not the greatest. just mediocre.

i had to bomb my room for bugs,take all bedding to laundry and spent 4hrs cleaning the first night, re-bombed

there is no laundry room at the hotel but there is a laundry within a few minutes' drive

a little bit pricey for the out dated no laundry room no ice machine but ok .

room is clean, there is a free parking and wi-fi, there is a fridge and microwave

there was pet hair all over the room and it had a awful smell

no laundry service. other than that the place and facilities were fantastic

one elevator working and had to use laundry and another location but was walking distance

and no dirty laundry bags

the room floor was sticky. the was messy renovation going on. towels in the gym would be nice.

the pool was great for kids

the next morning i went down and she walked me to the laundry and handed me 2 pillows

i liked that laundry was available if needed there was an ice machine on my floor instead of having to go to

i like having access to the onsite laundry facilities

parking lot needs repair.

this time we made use of the pool and was great that it didn't have an overload of chlorine

5 feet, the rooms are clean, the hotel staff are so sweet, the laundry facilities are nice $2 wash and $2 dry

the hotel's location is convenient, offering free parking, spacious rooms, a laundry room, and a lovely pool

pile of loose laundry and bagged garbage outside the room just down the hall was there from the time we arrived

hotel wifi speed good breakfast hours great 6-10 with a good variety of

lack of free wifi. would have liked a restaurant attached

only one person staffing main desk at this property and often doubled as bar tender/hostess/maintenance service

wasn't given any wifi info upon arrival

clean room, update building, easy self parking.

breakfast was great, the bed was really nice, by the way who was the manufacturer of the bed?

it s kind of completely isolated from anything else except a huge parking lot.

modern and clean laundry (credit card)

the bed was comfortable, the linen clean, plenty of hot water and the laundry worked well

they had a laundry area where i was able to dry my clothes after riding that maid of the mist in niagra falls

the laundry room was perfect for travelers

had an old laundry smell

laundry room required quarters and breakfast was a bit underwhelming compared to other residence

kitchen and living space

highly recommended, breakfast was good, the entire was place was very clean too

continental breakfast was well varied and fresh

they also have a bar that s open from 5pm-10pm, quite a selection of wines and beers and also a small menu

i also appreciated that they had laundry facility

clean the hotel was and the fact that you all have a laundromat or laundry room also the microwave in the in

helpful staff. comfortable bed a general all round good atmosphere huge bathroom. good laundry

is somewhat difficult to obtain change for laundry machines

good customer service the shuttle vehicles that they have is very helpful

there was a laundry on site for guests to use but again we did not use this facility

then getting home near midnight and having to immediately do laundry and shower + wash our hair

the availability of laundry machine easy parking

a small gym was available but i did not use the facility

otcwoiod be nice to have outdoor fenced area for pets.

desk in the room is impractical and whilst great for work is no use for room service

pet fee wasn't stated on booking

the gym is clean, a bit sparse, but super clean

no coffee by the pot available from room service

love the free parking for the rental car--something so rare these days

also used the laundry facilities which was nice

breakfast had healthy options

strong wifi, nice selection of tv channels

stay was very pleasant, staff was helpful and courteous, room was clean, and wifi worked well complimentary

we got surprised with a $75 pet fee. that's high.

i loved the butlers (they helped with everything, including parking the car in the

fireplace was fabulous as was the staff, complimentary breakfast, first free drink at the bar,

my kids love to play pool and we can hang out with them

we were told about their complementary breakfast as well as drink at the bar and told that we had a butler

fireplace in my room didn't work and that was the main reason i booked at this hotel

no breakfast because of some issues in kitchen but they still charged for the snacks from

no sleep kids where partying till 4am from 7 pm pillows uncomfortable a lot more

fabulous rooftop bar and staff were super friendly

not have breakfast

the pool area wasn t kept up very well

bed like a cloud. gym was insane.

which made us most disappointment is the room service does not clean the room

need free wifi in the rooms

great location. attached to a parking garage. love the robot for room service!

excellent, nice staff, great room, nice bar and resto.

room was fairly clean. parking directly in front of the room possible.

nevertheless it was advertised as a non smoking room and indicated as such in the room itself

there was no parking fee disguised as an additional fee

comi drove into a dark parking lot with 1 car present, office is a tiny box with a call button, no attendant

microwave, coffee maker, fridge, tv, wifi

great facilities such as fitness center, laundry, breakfast, ...

large room and large bathroom; upper floor; ample parking; laundry and fitness rooms.

they have guest laundry, an office, pool, spa and exercise room

was situated close to the theatre district in buffalo, with a basic breakfast included and guest laundry onsite

the breakfast and i wanted a fireplace

we appreciated that the self laundry

the staff were awesome and very helpful… sine the first day, mario impress us with his help for early check

very good size room very good bed and pillows keirug machine good wifi and tvs

staff didn’t explain this very well, we arrived 3 hours early because of expected weather and before even

glady helped us with an early check in. knew the area, friendly staff

nice and clean laundry was very comfortable

no extra linen for the sofa bed. no laundry bags in the closet.

or another rooms not to mention the kids were with me, and it seemed like our room was near a laundry room

filthy sheets in the pull-out sofa bed; hair, odor, stains laundry was filthy- detergent stains as well as

the hotel has a laundry room that you could use and as we had been away for 7 weeks it was most welcome

laundry room & ice room available

friendly front desk staff at on-site spa and initial hotel check in

hotel is clean, located around lot of food places near by, starbucks is right across parking lot

gym is too limited.

indoor pool was freezing

breakfast doesn t have 5* quality. no laundry service

only thing we thought was strange is we ordered room service and there wasn t a table to eat at

valet parking , friendly and professional clean rooms

the breakfast was good

free breakfast and free valet parking

it was great pool and views awesome

called to get room service and nobody answered the phone

wifi was so slow and broke down frequently

very nice overall... my kids enjoyed the pool.

gym and lobby

nice pool area and laundry facilities

was traveling with my family 2 adults and 2 kids

kids loved the pool

kids enjoyed the pool, which stayed open later than most hotel pools

my husband and i gave the kids the two double beds and we had all intentions of staying on the sofa bed before

the towels were so soft, kudos to the laundry team

standard room has a fireplace and the shower/tub was beautiful!

no free parking, no gym, no spa, no room service, no daily housekeeping, no free breakfast, and they have weak

great bed, lovely bathroom and great sitting area with a fireplace

the heat was hard to manage but we were able to use the fireplace to stay warm in minus temps

the $50 pet fee the room smelled dorse than my dog

nice room with whirlpool

lady at the front desk yelled at my kids at the top of her lungs for no reason

the gym was not available, but the pool was

we both enjoyed breakfast

the breakfast options looked good

the breakfast, cooked by the owner, was the best i had on my entire 3 week trip

the communication, the room and the breakfast

a great breakfast and the host friendly manner that started the day off right.

we really enjoyed having breakfast with the other guests

there is a bar in the lobby and a starbucks

next door to our room was a bunch of kids and woke my family up between 2-3am, jumping and doing cheers, very

the pool/spa area was even better than we had pictured and fortunately we had it all to ourselves

next door to our room was a bunch of kids and woke my family up between 2-3am, jumping and doing cheers, very

restaurant/ bar options

we could wait in the bar

the food for room service was just ok

the gym is hardly a gym; more like a tiny room with a few elliptical machines.

room service food, service was great but chicken wings were under cooked.

lobby was way too loud with the bar location - i couldn't even hear the employee checking me in.

loved the pool and the spa tub. had the little store open all night

the gym was a bit basic but useable.

pool area was very nice. the staff were excellent.

amenities - pool, gym, were good. location was great, staff was cordial and helpful.

was wonderful, the location , the breakfast, the cleanliness of the room, comfortable beds, designed work/ study

its not in a bad area and gym was open 24hrs

kids running around touching the fruit and almost getting burnt on the waffle maker

my kids got woken up and couldn’t go back to sleep do to them next door fighting and yelling loudly

a large group of kids came in driving us out pretty quick as the pool is not very big for a lot of rowdy people

suite very well designed, nice kitchen amenities, comfortable sitting area, very pleasing.

pool was slightly cooler than i would like.

quick check in fitness facility was great all equipment was in good repair.

pillows, pool, breakfast

early check in, clean, breakfast

the kids lived the pool

i didn t use the pool or gym or laundry, but they looked well-maintained and are nice features to have

the excellent service and the shuttle service that took us to several chores we made

kids had a nice time and so did we

friendliness, options of fitness center, breakfast was amazing and so was the pool!!!

we had to go downstairs and use the bathroom by the gym throughout our entire visit

stayed in room 129 , it was very noisy from the constant laundry room door slamming next

easy to use laundry inside , use oven and per our request they give us two room side by side connected to each

we were placed across from the laundry room with no door so we just heard laundry machines all night along with

laundry around the corner was awesome breakfast was good

super upsetting to know that they cut corners on laundry

at this point we were happy that we finally had a room however right across the hall the laundry room was

the ice machine, the elevator, the business room, the pool, and there was no iron in my room

everything in the gym was broken, there was no kitchenette in the room , breakfast was a joke, and overall the

and uber to the airport so now on top of the price i paid for the hotel i now had to pay for parking at the

great staff. strong wifi. free breakfast.

towels at pool and hot tub

that it was very clean, family and pet friendly

the kitchen staff kept everything replenished

the space was comfortable for 2 adults and 3 kids (5-11)

pool was good and clean, room was clean

they didn't have a laundry room to wash your dirty clothes

the pool and hot tub were clean and comfortable

we asked to have our rooms near the pool as i was traveling with kids and they were able to give us the rooms

the room was big and nice the lady in the kitchen was so nice

friendly staff, very clean, nice pool and hot tub.

my room was next to the laundry

room and linens were clean and they had a laundry facility

super family friendly breakfast was great

even tho the pool wasn t heated as promised they still were

breakfast and friendly staff

large room, comfortable beds, refrigerator, laundry facilities available, great shower.

dirty laundry in hall. staff not professional or friendly.

plastic cups in room for water, no ice bucket, no laundry bag and room was freezing upon arrival

great parking lot

parking, free coffee, free wifi

the ice and laundry area was a mess and wouldn't use it to wash our clothes

laundry dryer was not working but they dried the cloth in their hotel dryer

was not as expected at all laundry dryer was not working

laundry facilities were not working

my kids loved the pool.

have most facilities suche as refrigerator, laundry spcae, swimming pool,

there is not a bill changer on site if you need quarters for the vending machines or laundry

very quiet too, and the guest laundry was a great unexpected amenity

was standard but decent good size room crib availability late check out proximity to highways laundry

has free guest laundry room, great location, nice staff

smell and the fact there wasn't enough laundry supplies also the fact they charge $2

the hotel lobby is attractive and the snack bar is well stocked

staff was nice and the young lady in the kitchen on saturday night (2/25) near closing went out her way to make

the pool and service

noise from gym below in the morning was annoying

i saw a laundry room, gym, jacuzzi and outdoor pool

the gym also had lots of features and machines

gym only had 2 sets of dumbbells and had damaged or broken equipment

the corridors were a bit cold and no indoor pool.

the parking lot was full but it wasnt the staff's fault

laundry machine needs maintenance

the laundry room is listed as an amenity but not available.

it had laundry and water bottles during breakfast

tried to use the laundry and the one and inly machine was broken- we opened it and saw the foul smelling laundry

ok to spend a night and to wash your clothes there (laundry room)

with all the heavy duty cleaning/laundry that happens in a hotel i was completely disgusted when i saw this

gym and pool was clean and room was spacious.

lounge area was good and gym

there were stains in the carpets and we found peanuts and a bright pink kids bracelet on the floor in our room

we had an early flight, it's very close to the airport. kids loved eve pool.

would have like to be informed that the pool and spa were open

i got in late after midnight and they sent me airport shuttle immediately!

my family swam in the pool and the water was very cloudy

i even got an early check in, which was clutch after a red eye from the west coast

close to airport and the bar in the lobby

laundry room in hotel

helping us set up shuttle to airport aaa

rooms were spacious with nice kitchen and comfy beds

the 24/7 shuttle service from the airport

parking, and pretty good free breakfast

dryers in the laundry room didn't dry our clothes very well

kids across the hall slamming their door several times. but that's not the hotel's fault. haha

room too small, over priced for product, pillows crappy breakfast was in a disarray with kids running wild,

kids in hot tub and hallway

wanted to enjoy the pool for a few hours but unfortunately a group with about 15 kids came in the kids where

change machine or laundry supplies available near washing machine would have been a plus

when i called about the self laundry to the night front desk person i wasn't told no changer had to call my

the guest laundry room some work done.

my kids loved the room everything was clean great place to stay with kids

the kids running thru the halls and banging on doors were a little too much

the smell from the laundry area was strong and unpleasant

across from facilities so workers are constantly talking and you walk out your room to baskets of laundry and

more info at check-in for amenities like the laundry facilities or gym, etc

my room was beside public laundry and employees laundry

right across from the hotel s laundry room where the employees were shouting

loved the location. the pool was awesome. the staff was friendly and helpful. the cost was good

the pool room with all the other games was a great way to keep my kids entertained while at the hotel

kids in pool in supervised, black mold in bathroom

no dresser for my clothes or dishes for the kitchen

the pool and the lakeview

laundry facilities

they should have a closing time for the users of the laundry

the guy was a lil nasty about giving laundry for a 3 day stay

fast wifi, good breakfast

the spa room tub two jets were broken but it was still usable and pleasant to soak in after a long cold

is the worst hotel we've ever stayed in - dirt, stink, dirty laundry, nothing works, blood stains on the wall

maybe parking space

parking was easy and close to my room

you could get a signal was if you stood on one leg in the parking lot, i didn't have any of their wifi come up

smelled like smoke yet was a non smoking ud83dudead room

including a mini store in the hotel for forgotten items, a gym, a pool, a hot tub, a guest laundry room plus

he helped also in offering supplies for the laundry and other amenities that i never knew were possible at a

housekeeping staff talked loudly outside our room which was across from the hotel laundry

t clean dirty laundry still in the room and the bathroom was not cleaned

also not clean- dirty laundry from prior guest under pull out couch

in the room to smell like a cigarette then you get noise from the laundry room on one side and the pool on the

and laundry room

dirty laundry and old pizza box were left in the hallway all night

wifi was really poor. the (and its bed) was old very uncomfortable. small tv.

the parking was not free and wifi doesn t work well

two, they wash them, but the laundry worker has an issue with hair falling out

try to actively fix broken items in the main areas, elevator, and laundry room

bins were unchanged from the previous occupants - a lot of dust everywhere - dirty bed cover - no laundry bag

on the bed - hair on the sheets (not mine) - lots of dust in the room - no bag for the dirty laundry - the bags

they had laundry service

else staff was very friendly loved the pool and room was close to amenities including laundry

housekeeping and laundry personnel very helpful when we needed extra towels

rooms were clean, i was able to do laundry too in the hotel

breakfast is good. facilities like laundry and water vending machine are useful.

the location and the laundry facilities and the pool.

probably a bad day, but the wifi would not connect.

hotel next to the waterfall, parking, barbecue, not expensive!

parking was good. wifi was good.

the inside of the room was renovated and clean, free parking lot

it is not clean. poor wifi. high rate

to reach, large room, laundry facilities, microwave oven in room, good dining options nearby (try

usual hotels and inns, this property has a strict time to utilize their laundry room

this could have been because we were across from laundry area

good location (10 minutes drive from the falls), there is a laundry

price, decent location, laundry option (too bad i didn t have quarters), internet ok, decent clean, standard

room service meal was incorrect but the food was amazing and the staff rectified the situation

if i could wish for one thing it might be a late night menu for room service

we did not have breakfast there this time

that there was no pool that would have topped it off

breakfast was very impressive

found a string in the bed probably from the laundry i found it odd that breakfast was included but there wasn

my third and last complaint is our room was either next to underneath the hotel laundry room

laundry facilities were advertised, was not told that they couldn t offer quarters for

in similar vein, and perhaps out of sympathy for the hot water maker, the microwave in the laundry area expired

one of the prettiest hotels, pool was warm .

the guest laundry was a definite plus

furnishings are polished, carpeting kept clean and fresh, access to toiletries, ice, laundry, microwave and

the pool and work out room was great

only wish it had a sink in the coffee bar area like the other one i had stayed at in erie, pa

power while the kids were in the pool

was ok, glad wasn t over laundry room could hear washers spinning when walking down hallway to elevator, room

the location and convenience of everything around. internet and laundry.

i also value the gym here with actual weight equipment, not just treadmills.

the staff was exceptional and the breakfast was one of the best we ve had that is included in the price

friendliness of staff, good breakfast, proximity to airport and free airport shuttle

i understand that we are in a different time but it was suggested that i go to the laundry room to ask for

the kitchen was well equipped with a large fridge and freezer combo which was fantastic

the home2 suites have kitchens and living quarters in the room area

the kitchenette and the divider

breakfast was excellent, staff really made sure everything was abundant and tidy