wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

wifi was not good.

wifi was non existent

fridge stopped working, bathroom was very small, decor was poor and no wifi information in the room, i did not ask because i got tired of calling for everything

old world charm but partially renovated with modern touches like tv, wifi, microwave, fridge and coffeemaker

convenience of the location, because of were i was able to park my 18 wheeler

the room is very clean, the breakfast is perfect, and the pool warm and cozy

continental breakfast had a lot of choices, more than other hotels and the kids really enjoyed it

the pool was just the right temperature

breakfast was good but i miss the rolls and donuts we had last time we stayed.

the gym was a joke with broken equipment, and the pool was the size of a hot tub

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

kitchen laundry

comfortable room with 2 comfortable double beds, small kitchen and good size bathroom

the breakfast offering was good

having the kitchen facilities and this month the price was good.

parking laundry service staff

the continental breakfast was very nice

breakfast not stocked or replenished well.

wasn't crazy about breakfast. wife thought it was fine.

breakfast was plentiful and food replaced as needed

the coffee was great and always available. breakfast was mediocre but that was expected.

bar is great friendly and always professional to include: hotel employees always very accommodating

gym is

the food at the bar bistro was just average.

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

hotel employees at the bar front desk and the team at the front desk

love the little kitchen in there

breakfast was great!

staff accommodate you when you have allergies to the free breakfast they

kitchen with full refrigerator; bistro across the street had excellent food, complimentary cookies

loved having a kitchen to cook in! staff was great!

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like to make a profile of

gym was nice. room had adequate space with appropriate amenities.

pool and the sitting space indoors and outdoors!

the gym was not the best - some of the weights were missing

fitness room and pool were excellent

me and my husband go away we always look at the pool and it was great the pool could be a little warmer but it was great the spa hot tub was really

room was dirty, the carpet was coming up in the room and kids kept tripping on it

the pool spacious room my room heat was broken they immediately reroomed me it was great

i always love my breakfast , the pool and hot tub so close to many activities

exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to improve

rooms are very large and all have a patio that faces the pool

the lobby was beautiful, the pool as well

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

pool closes early.

the pool table and ping pong table in the game room were a lot of fun for our group

they always accomodate my requests either for early check in and my preferred floor...

the pool is under repair

swimming pool not available. coffee in rooms was very poor quality.

stay longer for the poor my kids loved it

breakfast was excellent was close to where i was going and i'll be back in two weeks

they rented the hotel to kids and their was a huge fight right outside my door

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very good place for shopping

it is very clean and the food is tasty, especially the breakfast.

i still prefer a bar of soap for shower and not the lotions

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

when i got there for breakfast i was told i needed a voucher

how the wifi isn t working well at all.

the wifi connection was not so great in some part of the room especially the bed area.

wifi was unacceptably slow

i stayed on the 5th floor and the wifi was not consistent.

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

staff and also if available they will give late check out.

the front desk staff, kitchen and maintenance personnel were amazing

ohh and i enjoyed the gym

pool and gym closed

complimentary water bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

our kids were so disappointed

the fitness center is also nice too

clean and updated kitchen with everything you need

i enjoyed my sent me & my kids n husband we had a good time

more of a selection for the weekday breakfast

great for an adult weekend away from the kids

great spot for girls night with dinner, bar and spa

property was nice best part was the spa treatment.

the bar and restaurant are cute and lovely

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

then tell me when the free breakfast was and the staff could have been a little more nicer

the breakfast is too simple.

there wasn’t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

everything and everyone in the staff. great location and a full kitchen!!

the kitchen stuff, the bed.

rooms need updating. wifi was horrible.

broken granite, no ac, free wifi a joke! flat pillows! no comfortable chair, no free breakfast.

modern, upscale, comfortable. staff friendly. great location. wifi good

wifi was weak

wifi kept going in & out

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

friendly staff, clean room, great breakfast, free parking.

laundry room out of order ( necessary for us as a family of 4 with an infant )

broken equipment in the gym no shower in the pool area. no jacuzzi

the room set up and breakfast was great

suites queens bet ,the bar ,fitness and pool

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

music in the bar area was great

a place to rest, recharge, and got the gym

bit small) and the gym is a bonus

pool was a little outdated (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (+)enjoyed everything about it especially the pool and how the light above changed colors (+) my friend and i didn t use the gym or pool this trip but it s always wonderful (-)the pool was on the small size but adequate. (-)pool was closed. and 2 full size vs qurens seemed odd (-)pool closes early 7pm (-)wish they had something in room stating where pool, gym and patio were, (-)pool openings (-)not access outside lounge chairs off the indoor pool/door was locked

that the pool was opened and clean

went smoothly, and the bed were comfortable, hot breakfast overall

great gym

the breakfast

the bar was delightful

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

good breakfast the place very convenient close train restaurants and groceries very recommend to stay

checks all the boxes for us, and the hot breakfast items change slightly each day -- perfect for a multi-day stay

didn’t like the ice machine out of order no cheese for eggs also the dryer for my laundry took 3 hours to

breakfast is your choice of what you want to eat,scrambled eggs fried potatoes, sausages, waffles,

great breakfast, very clean, near shopping center, fitness room

put out- we saw other guests who knew walk away with them- which started discord with the kids

breakfast was great and always is.

cookies at check in were a big win with the kids

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

didn't get to try the breakfast but for last minute booking and very short stay i was satisfied

the indoor pool and gym were also fantastic amenities as was the guest laundry

it comes with a kitchen but no tiny soap for the dishes.

if you have kids they won’t be happy about that

room there were clumps of hair in the shower, the dishes had dried up food on them, the tub in my kids room was clogged so badly that it filled all the way to the top by the time she was done with

had to pay extra for breakfast even though tasted good and no food offered for dinner.

breakfast has not been requested.

the breakfast was yummy.

had breakfast at restaurant on last day, food was good not great

the fitness center never had more than one person in it but we saw it and the pool in use

breakfast was very. nice to have shuttle service to jfk

bed $ pillows outstanding breakfast super!

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was delicious, bagels were really fresh

adequate towels airport shuttle was probably the best kept secret of the hotel

everything. especially the breakfast

liked the facilities offered, the pool and gym along with the other facilities such as the washing

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

good wifi.

is perfect wifi works well good water pressure in the shower

love the fact that they have a ev charger for electric vehicles, i love the bar and the conviency to have food at the hotel

new bedding. updated room. nice staff. allowed late check out.

wifi want working in the rooms for 2 out if the 3 days we stayed

exceptionally clean room wifi was excellent bed comfortable breakfast was very good

the wifi worked well, and the bathroom was in good working order

very comfortable hotel - good bed, quiet, good wifi, good staff, good parking

parking, wifi, & breakfast were included /free

location for bethpage black golf course

cleanliness, continental breakfast, staff friendliness

booked for 1 adult and 3 kids and they only gave us one bed even though i had requested 2 double beds

the kitchen is not well equipped there is nothing to cook the stove does not work well

the room could use a renovation, but the outdoor pool is all that mattered to the kids

pool was nice for the kids to splash in

gym was small not a lot of equipment

when traveling with kids, having a pool is a make or break decision

no breakfast. (what happen).

i enjoyed the breakfast, and the seated area was nice

location to beach low pet fee

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

only the bar food was available at the bar lounge

the bar menu is good and tasty

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

comfort, cleanliness, early check in

late check out

friendly staff. early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

advertised, there was no breakfast, which likely is because of covid, which is fine, but that needs to be updated on the

breakfast was ok, but there was no hot food

i was met in the dinning area with a nice group of visitors enjoying their free breakfast

did not know breakfast was offered.

breakfast was fine, but not much variety. location was good.

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

the gym facility is in the basement, machines not working

lady who does the laundry for the facility is also very accommodating

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

the gym was very outdated

some gym equipment did not work for the 3 days we stayed

the bar area was closed during the day on weekends

he started to mention the amenities such as the bar and restaurant and their times to open and close

pool and hot tub were out of service and we were very disappointed about that

the hotel has a resturant, snack place, gym and pool

close to a park for the kids

& passion meet that’s all i can say , they arranged a van to the airport free of charge , breakfast was free , rooms were clean , their services are transparent no hidden costs , i loved

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200 hrs to 0600 hrs

shuttle service was great. breakfast which is available all day. great. my kids loved it.

staff was very nice and the shuttle

shuttle service on time

the wifi was very poor, rooms was good size bathroom a little bit on the small side ok if you are on

wifi was weak. one of the valets was quite rude - demanding a tip.

wifi was so bad: 0,5 mb download speed

wifi didn't reach the first room we had at the end of the corridor

d install properly working fridges), then the hotel was for a new york sighseeing trip just

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

there is no gym and the breakfast included is really poor

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

breakfast was good. location was excellent. staff was helpful.

breakfast was great

great location clean rooms good breakfast

comfortable bed, spacious and well-equipped gym

breakfast was a typical hotel breakfast

it has a perfectly adequate gym and pool, breakfast is really good and coffee / tea is available 24/7

it has a gym and pool are nice breakfast to room are ok but a bit to small for a family size of

breakfast was very limited due to covid accommodations, no hot breakfast, just a cold grab and go

ok though a little crowded didn't get welcome snack bag but were to tired to make a fuss pool and gym ok but didn't have time to use

free breakfast

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

there was free wifi

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

great wifi

breakfast is brilliant! the staffs are professional.

the hotel allowed us to have an early check in which meant we could have a rest instead of hanging around

shuttle bus srvice, font desk, breakfast.

breakfast, clean and renovated, friendly staff

had a gym it is located in an area that has cages around any place that takes money such as groceries etc

the breakfast had everything we needed, the orchid was the perfect touch

breakfast included delicious, authentic bagels that are not so easy to find anymore and perfect for

in morning received our breakfast

breakfast was awesome

these post covid-19 times i am not feeling the open breakfast buffets or open continental dining room breakfasts with other guests anymore

shuttle service was good which made it easy for us to transfer to

airport was close. shuttle left on time. room was excellent

shuttle service was very good and rooms were clean, well kept, and modern looking

helping staff. the guy at front desk was friendly and shuttle bus was good.

airport shuttle bus

no free breakfast for the expensive stay. the wifi was unstable the tv channels were limited

poor and inaccurate instructions for wifi

wifi did not work so i had to pay to activate my cellular plan

i usually don't care about the wifi, but this time we used it for a work video call, and it worked very well

poor tv reception and very slow wifi

a local sim card, you will have to call to the hotel in roaming from your phone as there is no wifi at the federal circle station

wifi - not secure and did not appear free

water pressure was low in shower, toilet kept getting clogged, wifi was onlying dropping.

the wifi was working so perfectly

should have whats app or similar technologies to enable foreign visitors to use existing jfk wifi to contact the hotel

the hotel offers free shuttle service, all staff we met was very welcoming and friendly, and the breakfast was superb

that it had a customer usable laundry on site

shuttle availability and helpful driver

clean, good breakfast, friendly staff and airport shuttle service

practical hotel with laundry room in the basement and kitchenette in each room

room had bed bugs, my kids got bite up i got bite up

the shuttle bus worked well which was the prime reason for choosing the hotel

very untidy since i was travelling with my 3 kids and my wife

up at jfk shuttle point was on time

24/7 access to a gym that also had a sauna

an hour in the pool with kids for towels

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

breakfast buffet was great, the property is a beautiful old mansion.

didn't like the fact that when i brought my friends and family to breakfast that the woman who greeted us told me that breakfast wasn't included

no turkey products on the breakfast menu. i don't eat pork.

very convenience and breakfast,

breakfast amazing, staff very friendly, very clean , and family environment

everything! breakfast is amazing, really clean and the staff is excellent !!

the gym was available for free

the complimentary breakfast was delicious

whirlpool was out of order, no wifi, phone in room didn't work, the door to bathroom was warped

in oom was stained and bunched up in spots, ceiling tile was stained, air conditioner was noisy, wifi varied from fast to very slow, carpets in corridor had many stains

they wifi passcode didn't work. its no big deal to me but people want to use wifi it can

the wifi was terrible, just didn't work for the most part i still with my 5g

fact, when i arrived in my room i hadn t connection to wifi

helped me by offering a late check out time

very clean rooms and facility incl. gym.

location and breakfast.

was pretty good easy access to go anywhere through subway and breakfast was good

late check out at 1 pm

reached there early in the morning and i was really pleased as i was given early check in

breakfast could be better!

i didn't like the breakfast. it was the same every day and not worth the price.

breakfast was a joke - a small bag with a yogurt and biscuit

i mis that they didn't have continental breakfast ud83dude15

breakfast was not outstanding . location was however ideal

wifi did not work , bush shuttle to and from the hotel was out of service

the wifi is not the best

wifi was the only thing that i like about this room

wifi was not working for me

there was also no wifi in reception before you check in so not only did i have to wait to check in i also had to sit

breakfast was available at the reception

comfortable beds and very quiet, adorable property on a little pond with a giant pool

wasn’t there when expected at 8:00 am and we had to leave si we didn’t get coffee or breakfast

there was no breakfast just coffee and . old pound cake

the pool and pool area was lovely

had a room with kitchen facilities.

nice clean pool and we grilled sausages from nearby italian grocery store

very nice staff & pool

is a friendly, family facility, the pool very good clean area.

could’ve provided more basic dish needs for the kitchenette so we didn’t have to buy items as they were very limited and not

the spa was nice the room was clean and the service was good ?

jet spa wasn't working correctly

the towels was ruff for price of spa tub room should have better towels

they don’t provide soap for the spa bath room at least something travel size for the customer

the jets in the spa bath in this particular room did not work properly