wifi was so bad: 0,5 mb download speed

wifi was weak. one of the valets was quite rude - demanding a tip.

wifi didn t work and only valet parking was available

d install properly working fridges), then the hotel was for a new york sighseeing trip just

if the hotel would invest some money to set up an up to date wifi

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

loved the lobby and bar area, had lots of options

the gym was a little small

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

location was perfect , breakfast was tasty

the breakfast had everything we needed, the orchid was the perfect touch

these post covid-19 times i am not feeling the open breakfast buffets or open continental dining room breakfasts with other guests anymore

oh and the hotel provided wonderful breakfast boxes for each room guest, thoughtfully filled with delicious and healthy treats

breakfast included delicious, authentic bagels that are not so easy to find anymore and perfect for

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

great wifi

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

there was free wifi

pool and hot tub were out of service and we were very disappointed about that

great gym and pool. convenient laundry room. useful shuttle service

minor, but there was also no silverware at our table and we had to seek out a waiter at the bar area to find some

happened to stay room where some kind of laundry machine running like noises all night

some gym equipment did not work for the 3 days we stayed

comfort, cleanliness, early check in

early check in

held my kids hands

friendly staff. early check in

late check out

the breakfast is a little basic but i had a kitchenette so didn’t need it.

easy check in, hotel payment plan, shuttle service, free breakfast, iron and ironing board

breakfast is not buffet as usual, but the hotel offers some snacks

never wanted to give towels, they had no laundry soap the whole 5 days no drinks in vending machine when asked staff a question they had

wish they had bigger muffins or more breakfast

breakfast was pretty great

everything! breakfast is amazing, really clean and the staff is excellent !!

clean. conveniently located. great breakfast. quiet.

nice breakfast served by another excellent staff member

only bagels were served at breakfast, no toast/bread option available

the 8 fl bar music was too loud in 6 and 7 fl area

clean quit the moon bar on the 8 fl and the one on the roof top i always stays there every time i go to

noise from the rooftop bar on 1 night was a pain.

location and shuttle to spa castle

stayed in a king spa room

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out

breakfast could be better.

breakfast was ok but could have a few more choices for breakfast

lack of parking and the breakfast choices were not too good, especially if you have dietary

the breakfast room is large with a tv and the assortment of breakfast food is amazing

daily breakfast, easy access

we did our laundry at the hotel, very reasonable for both the washer and dryer

(it wasn’t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and the reviews were so good i took the risk

shuttle driver did not provide me with a safe experience

it has a laundry room, only 4 us to clean and dry.

i liked the large room, liked the view, laundry facility, etc.

location to the airport, free shuttle, food on sight, indoor pool heated

i asked for a hotel at jfk, as it turned out, they only had a shuttle from laguadia

comfortable beds, staff was helpful, free shuttle service to/from airport, 2 miles from chase

parking on site was safe/easy with an excellent shuttle driver/service to and from airport

very friendly staff and beautifully appointed. gym and pool very nice.

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing and no one

hotel has wifi and free, but limited parking

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by person at desk

i wasn't given a wifi password or a remote control for my room

free wifi

building also had a nightclub at night and young kids partying in the rooms so it was noisy and smelled like marijuana

comfortable modern rooms and a shuttle back-and-forth to the airport

hotel was very clean, very close to spa castle (2 min), a perfect breakfast with an amazing view

at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking distance to a nearby mall that had target and tjmax stores

he was quite unwelcoming and gave i & my 2 kids a single bed room at the far corner while double beds were empty

the next day i asked for a breakfast item on the menu, they did not have it either

the breakfast is very good and warm.

bar was closed and the breakfast was bite sized frozen then microwaved food

lack of breakfast

level 3 for breakfast and gathering place with tables

the breakfast was delicious and had a nice little variety of cantonese and american breakfast staples

walking distance to citi firleld. nice room and good breakfast in the morning.

breakfast could have been a little more selection but i wasn't disappointed

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy:

they also offered breakfast in the morning between 7-10am

early check in

with family one expects the room to have a microwave and a fridge to store milk for little kids

breakfast, gym, location, profesional staff, clean rooms, no smoke odor

staff súper helpful. they helped me with my early check in. thanks for it.

honestly everything was ok i was hoping that there will be a gym but overall perfect

the breakfast has a good selection

and a complimentary airport shuttle to get there at 4:30am

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

the shuttle driver was awesome, and most of the staff was very friendly and helpful

very large rooms and free airport shuttle to

the shuttle driver was great and the room was clean and bed was comfy

they gave me early check in at no cost and we're very attentive to answer any questions

hygienic and everything was working (hairdryer,microwave,refrigerator,television, wifi) flushing mall was 10 mins away by (+)room and bathroom were very clean, the wifi worked well and the hotel's location is closed to the subway and train station (*) wifi worked well (+)conveniently located to citi field had elevators to the floor, room cleaning, ac, mini fridge, wifi (+)free breakfast, free wifi, directv movie channels, location near flushing food, new furnishings (-)wifi (-)sent me a message to let them know otherwise they wouldn't secure my room and if i didn't pay for wifi during my 17 hour flight i might've missed that message (+)clean area is nice wifi is good breakfast has many options (+) wifi okay and good sized rooms for families (yey) (+)comfortable bed wifi good good bathroom good location

the kitchen staff young lady was a hard worker, kept things tidy and clean, and

kitchen the girl who take care the kitchen she is busy all the time on phone she don t care about

love this hotel the breakfast was great the young lady who was attending the kitchen was very nice and polite the neighbors were great and the best was that the little mall was

early check in

was a free breakfast and small gym available

location and size of the room is great. gym is small but nicely maintained and equipped.

breakfast is good and has an oriental touch

they have parking if you need it; gym equipment fine if you need a workout, continental breakfast is nice; good shopping in the area

gym reasonably well

to “breakfast” on your website’ views of the food such as eggs sausage bagels; was not available

breakfast is just ok and there should be a microwave in the room

“breakfast included” it’s a scam.

they always have fresh tea at the lobby and great breakfast at the roof

breakfast was not good n room is bit small in size

type refund i didn’t get no sleep last night all room on that floor they put someone with all kids a cross from running hallyway all day and night i left be4 my time too

noisy was put on a floor were owner family lived kids running in hallways late night babies crying laundry carts up in the hallway all night was the

not good for kids

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

was given to someone else, secondly they gave me a room on the first floor all you can hear were kids running down the halls all night and then had prank calls at 7am a few times which was

was slightly disappointed with the tardiness of the shuttle

loved the breakfast and the fact they had a shuttle to the airport

shuttle

the breakfast was good

staff was very friendly and helpful. breakfast was great. shuttle was great.

we stopped for a nightcap at the bar downstairs and amir was great

the pools and gym is available if you request it

the whole hotel was clean, down to the pool and gym areas

me and my indiana bestie (ace) enjoyed the pool

excellent and courteous staff. very nice and clean facility. gym onsite. free breakfast.

it’s expensive, the pool is dirty and the laundry room

breakfast was great to have on-site and included

we only had a hour in the pool but it was fun

good location, free parking, ev charger on site.

it include a kitchen and seating room

very friendly staff, good breakfast and coffee

the kitchen set up

our night caps were very delicious since the bar was still opened when i checked in

friendly, clean, efficient modern facilities. great breakfast, great atmosphere!

breakfast amazing. betsy at breakfast bar is super helpful

valet parking was excellent and located in front of the hotel, very helpful to grab a few forgotten items

spa was disappointing- i had a scalp massage and foot massage and it was mediocre, i expected

the manger was treble they asked for $50 for early check in

the gym is severely out dated!! no tv work as well.

would have liked a wet bar in the room and/or a small refrigerator

staff allowed a late check out

i really enjoyed how the room had its own kitchen abs was able to cook for the time i was there

if it wasn’t for the waffle maker (which is a novelty) then we would have struggled with the kids

rooms are beautiful, they were very fair about pool time

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

pool and game room

due to covid-19 the breakfast was limited and the pool and fitness center were unavailable

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

pool and gym closed

gym equipment

staff and also if available they will give late check out.

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

how the wifi isn t working well at all.

there's free breakfast and free wifi

wifi was unacceptably slow

i was on the 5th floor and the wifi signal was not very consistent. i'm sure this can be fixed.

comfy beds, great wifi, proximity to the airport

the free wifi is so slow. what a joke. you have to pay $10 to get

seems like the wifi is not free or hard to excess.

receptionist at check in didn t provide a basic information like breakfast time ot wifi password and answered questions as if he was punished to be working

didn t like that they lied about the free wifi

if i had to say something the shuttle driver was quite rude but it was 4

shuttle to lga, cleanliness of rooms and nice gym.

location to the airport ... convenience of bar and grill in main lobby...

gym was great bed very comfortable service and staff great location and parking great breakfast was

shuttle to lga, cleanliness of rooms and nice gym.

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

i was a bridesmaid and was not provided any early check in, not even 30 min early

it is very clean and the food is tasty, especially the breakfast.

not breakfast

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

pool, shuttle, coffee, tea, great breakfast, great service, etc.

plus - free shuttle to airport is offered

traveling with a kids can be expensive, so free breakfast, and the pool being open like advertised, would have been

parking out side pool was out side i have to walk from main door to another hotel to use the gym and pool was very cold out side and breakfast was bad staff in hotel not

the location was great and the gym was nice.

offsite, on the street, or across the street, and then walk to the front desk with luggage and/or kids

my kids loved her, i didn't catch her name but she is definitely an asset to the ramada

stood for a funeral with my kids and even my three and four year old said “this hotel is not that nice”

were kids on my side of the hotel room, the smoking section

it would be nice to update the bathroom and spa

didn't like the fact that when i brought my friends and family to breakfast that the woman who greeted us told me that breakfast wasn't included

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

an hour in the pool with kids for towels

they also did a buffet breakfast with a roaring fireplace

for $400 a night the breakfast was really a disappointment and underwhelming

missing a do not disturb sign, no wifi instructions

d to call front desk)

good wifi.

wifi is good

wifi access

they were able to accommodate an early check in, have shuttle service to and from airport, gym with plenty of cardio machines and

the barman was excellent. beds comfortable and the gym clean and big enough

shuttle service from airport was a plus

free shuttle service to the airport , pleasant staff, food was

fun to have a bar and pool table to relax at and the food was good too

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

clean, simple, quick, nice personel, good breakfast

the hotel is clean and the breakfast is good

breakfast was great

good breakfast, caring and friendly staff to meet your needs

the breakfast was delicious and every day there was something different to

they always accomodate my requests either for early check in and my preferred floor...

the pool table and ping pong table in the game room were a lot of fun for our group

rooms are very large and all have a patio that faces the pool

had a suite that had a terrace that leads to the pool

in this time of covid having a kitchen was very helpful

the lobby was beautiful, the pool as well

didn't like the fact that there its no refrigerator in the spa rooms

jet spa wasn't working correctly

the towels was ruff for price of spa tub room should have better towels

they don’t provide soap for the spa bath room at least something travel size for the customer

the spa bath jacuzzi was very relaxing!

size of room and beds were small for a family of four with 2 teenage kids

also the gym wasn't

noises way past posted 5pm gym closed at 5pm after a 4pm check in which is insulting

the gym was well equipped

the little gym area and business room was a plus

ruining us using the pool, limited gym equipment (would've liked maybe some strength training machines like ab and leg

did not have breakfast

also we would have liked to know ahead of time that the pool wasn’t available

pool

be honest, the kitchen area by the sink, could need more lighting, under counter lighting would definitely make it

try to give my kids a bath and the stopper in the bathtub did not work

large ,clean,well appointed rooms. friendly staff - nice breakfast-

pool, gym, business center, etc

room was dirty, the carpet was coming up in the room and kids kept tripping on it

there is a modest pool and gym, which is nothing fancy but not bad

helped me by offering a late check out time

the temperature of the pool. too cold to temp you in on a cold december.

desk upon check out, the breakfast was overpriced for 10$ you get a tiny apple, a nitro grain bar (which has a wholesale cost of 40 cents), and dry/cold breakfast sandwich smaller than my palm

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like to make a profile of

the pool wasn't open. ðŸ ? ??

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

was right there breakfast in the morning nothing to complain about it was nice and quiet everything was

location and breakfast.

reached there early in the morning and i was really pleased as i was given early check in

guys were very accommodating and understanding when our flight got delayed and allowed us to do late check out on such a short notice we really appreciated that very much

late night check in

breakfast was a joke - a small bag with a yogurt and biscuit

no water bottles or kettle, minimal snacks for breakfast

breakfast could be better!

we didn't try the breakfast

breakfast was not outstanding . location was however ideal

didn t have card service and didn t let us know b4 we got there the atm fee is only $200 they wifi is horrible and they don t have room service

free parking. wifi. and t.v.

there was roaches and the wifi doesn t work. they need to fix this whole thing

it was too noisy wifi was very poor

tv volume wouldn t turn down, the wifi didn t work the whole time i stayed there, i saw a bug in my room, was given no wash clothes

with breakfast

plus, the fact that breakfast is included was a plus

also, free airport shuttle for laguardia

proximity to the airport and free shuttle.

in the morning our shuttle was prompt, comfortable, quick and clean

the wifi was catastrophic

very friendly staff, good wifi, good heating/aircon clean rooms

wifi

noise of moving furniture throughout night and day, no wifi , no microwave in room , no changing of towels for stay of more than 1 night and no face

clean room. has a starbucks and a gym on location.

breakfast was great and the location was central and close to the train station

the breakfast was also quite decent

it all over again i loved being with my husband and being able to relax and enjoy each other have breakfast tv was great bed was so cozy and relaxing i enjoyed everything from top to bottom

breakfast area can use a second waffle machine and include more items in the breakfast

staff is nice and they have breakfast

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

the bar and restaurant are cute and lovely

great spot for girls night with dinner, bar and spa

kids totally love the fact we can finally use the swimming pool

(drinks were amazing) we are looking forward to visiting again and using the spa services

clean, good breakfast, good coffee

big room with kitchen

breakfast exceeded expectations. staff friendly and helpful.

the amount of options they have for breakfast was a pleasant

our socks became like really dirty quickly, and the breakfast was not edible

breakfast to choose from waffles, eggs, yoghurt and orange juice/coffee

didn't work, took 3 times of asking to have someone look at it, when booking it said it had a spa in the room but did not

i did not eat breakfast

were told the room would have a spa tub and it didn’t, the hot water only got luke warm, the sink faucet poured out water when it

airport was close. shuttle left on time. room was excellent

breakfast, should provide a better quality.

the breakfast and the gym

did not have shuttle service but still advertised it!

their shuttle service was the best

great location. love the shuttle from lga and the wonderful breakfasts.

the shuttle driver remained at midnight to get us to the hotel

early check in and breakfast were kindly provided

gym was clean and good breakfast that you can get to go

the gym has a few weights and a couple of machines and is clean and modern, open 24 hours a day

hotel had a great little gym too