the wifi worked well, and the bathroom was in good working order

parking, wifi, & breakfast were included /free

wifi want working in the rooms for 2 out if the 3 days we stayed

the wifi worked very well, which was indispensable for getting some work done

exceptionally clean room wifi was excellent bed comfortable breakfast was very good

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

great spot for girls night with dinner, bar and spa

property was nice best part was the spa treatment.

(drinks were amazing) we are looking forward to visiting again and using the spa services

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

the bar and restaurant are cute and lovely

having the kitchen facilities and this month the price was good.

parking laundry service staff

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front desk, but he shut the machine after he realized i

in rooms, side doors left open not safe, wish they leve the kitchen supplys in room and not have to ask for things

didn’t like the fact that they said breakfast included but it was only coffee and muffins at the

it was clean, the staff and breakfast.

booked for 1 adult and 3 kids and they only gave us one bed even though i had requested 2 double beds

kitchenette was nice wifi nice shower to short showerhead needs to taller !!!

the room could use a renovation, but the outdoor pool is all that mattered to the kids

gym seems like an afterthought, hidden away down a flight of stairs, and very limited

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

is perfect wifi works well good water pressure in the shower

good wifi.

the pool

very clean; staff respectful and courteous; nice and comfortable rooms; and a lot of parking.

… room location was really bad … with kids and it was so cold … room heat was off

gym was small not a lot of equipment

the breakfast was amazing. i felt safe and it was quiet. great location. will stay here again !

non- smoking room smelled like smoke and the railings on the top level are very unsafe for kids and are spaced too far apart where a child could fall through

only thing i didn't like was fox news on the tv at breakfast, but i had my phone and focused on that

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

lady who does the laundry for the facility is also very accommodating

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall felt very safe having cameras all around the hotel and the staff was friendly and

the gym facility is in the basement, machines not working

had breakfast at restaurant on last day, food was good not great

the breakfast was yummy.

had to pay extra for breakfast even though tasted good and no food offered for dinner.

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

room there were clumps of hair in the shower, the dishes had dried up food on them, the tub in my kids room was clogged so badly that it filled all the way to the top by the time she was done with

it comes with a kitchen but no tiny soap for the dishes.

pool could’ve been warmer

when i called about my kids tubs being clogged the plumber came very promptly

the indoor pool and gym were also fantastic amenities as was the guest laundry

nice pool, nicely designed room, great cafe near the lobby.

pool is very small. shower water had low pressure

minor - the selection and pricing of the coffee bar in the lobby

had a good time at the gym

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

breakfast was amazing and loved my waitress

breakfast was good but way too slow

spacious room they actually serve you breakfast not just bagels and cereal

exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to improve

one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very good place for shopping

breakfast but not varied; it might be an idea just to add/replace one or two items per day

i still prefer a bar of soap for shower and not the lotions

when i got there for breakfast i was told i needed a voucher

i loved the convenience if early check in i had requested.

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

rooms are very large and all have a patio that faces the pool

had a suite that had a terrace that leads to the pool

in this time of covid having a kitchen was very helpful

recliner and full kitchen

staff is great as is the kitchen

nice and quiet .. convenient guest laundry

would have liked more choice for breakfast.

then tell me when the free breakfast was and the staff could have been a little more nicer

they always accomodate my requests either for early check in and my preferred floor...

wifi was a major problem. it was off for most of the day

the channels and the wifi

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

i was on the 5th floor and the wifi signal was not very consistent. i'm sure this can be fixed.

i stayed on the 5th floor and the wifi was not consistent.

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

liked the facilities offered, the pool and gym along with the other facilities such as the washing

quiet large confortable room. good bed, good wifi good tv

wifi was weak

internet wifi was barely adequate

modern, upscale, comfortable. staff friendly. great location. wifi good

poor wifi connection

breakfast was average but that's

due to covid-19 the breakfast was limited and the pool and fitness center were unavailable

the front desk personnel and the kitchen staff

gym equipment

large room, very comfortable bed & bedding, fridge in room, continental breakfast

unable to use the jacuzzi or pool at the time of my stay

the pool, the atmosphere

us most of our money back so we can actually buy extra food some we cannot use the pool at the gym but like i said i do understand because of the covanta virus but i could have found a cheaper

kitchen could have additional equipment even just for simple cooking, such as a colander, small

i loved the pool, breakfast and great customer service.

everything especially the bed and the pool.

great gym

clean, modern, centrally located, nice gym, friendly professional staff

pool deck had an ant infestation which i reported to the front desk

everything, we love it , pool , room , bed , food , breakfast. gym

breakfast- but that was bad in general in us

no breakfast buffet

loved everything about the space , location , pool and the breakfast

very clean. location was great. staff was amazing. breakfast was 10/10!

the swimming pool for the kids and the location was great!

did not know breakfast was offered.

i was met in the dinning area with a nice group of visitors enjoying their free breakfast

breakfast was fine, but not much variety. location was good.

didn’t like that you said breakfast included. and there was none.

like the location, there was a super market right opposite the hotel where we were able to get breakfast materials seeing that the hotel does not offer breakfast

wasn't crazy about breakfast. wife thought it was fine.

the breakfast was incredible value

the continental breakfast was very nice

the coffee was great and always available. breakfast was mediocre but that was expected.

excellent choices and the breakfast area was well maintained ans always stocked well

room was nice and the bar area was a nice little thing to do to get out of the room for a

bar is great friendly and always professional to include: hotel employees always very accommodating

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

gym is

the food at the bar bistro was just average.

with full refrigerator; bistro across the street had excellent food, complimentary cookies and breakfast were great

is a kitchen with a stove top and full size fridge

was great having a mini kitchen. great hotel

give you a full blown kitchen in your room

free breakfast, fast internet, excellent staff

swimming pool and gym

location was perfect. breakfast meal was good. bar was also very nice.

dinner - breakfast excellent service amenities pool pleasantly furnished

happened to stay room where some kind of laundry machine running like noises all night

staff was friendly, bar was nice and it was very clean

close to a park for the kids

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

spa was disappointing- i had a scalp massage and foot massage and it was mediocre, i expected

greeting at check in was excellent. bar staff very friendly and engaging.

00pm) got there pretty early,had waited hours for a room to be

check in and check out hours didn't give us time to enjoy the pool/gym due to shutting down early

so clean! amazing breakfast. such a cute area.

breakfast was good. location was excellent. staff was helpful.

the breakfast was great and there were tons of options.

breakfast was decent

great location clean rooms good breakfast

lot of teenage kids running around the property with no supervision

the bar wasn't taking cash and the atm was broken

room was very clean and spacious

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

the free continental breakfast was good

it lacked a large garbage can in the kitchen area.

kitchen had years of grease, pans were broken

had a room with kitchen facilities.

ice machine, coffee, and the kitchenette was not stocked with normal kitchen items to use with a kitchenette

could’ve provided more basic dish needs for the kitchenette so we didn’t have to buy items as they were very limited and not

heated pool

the pool looked great although we were unable to take advantage of it this trip

breakfast could have been a little better

the pool. the staff

the staff were very courteous, the breakfast was great. kids loved the pool.

old world charm but partially renovated with modern touches like tv, wifi, microwave, fridge and coffeemaker

wifi was not good.

wifi was non existent

great staff clean room exceptional wifi great value

wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

convenience of the location, because of were i was able to park my 18 wheeler

oh and the hotel provided wonderful breakfast boxes for each room guest, thoughtfully filled with delicious and healthy treats

breakfast was awesome

the breakfast was really nicely packed in the morning and in the bar/reception area there is free

the breakfast had everything we needed, the orchid was the perfect touch

breakfast included delicious, authentic bagels that are not so easy to find anymore and perfect for

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

no breakfast since this was a traditional hotel that reminded me of the motor inns when i was young

there was no breakfast just coffee and . old pound cake

i liked the early check in time

staff was friendly and courteous and they offered a nice continental breakfast

breakfast was available at the reception

wifi didn't reach the first room we had at the end of the corridor

the wifi was very poor, rooms was good size bathroom a little bit on the small side ok if you are on

wifi was so bad: 0,5 mb download speed

wifi was weak. one of the valets was quite rude - demanding a tip.

wifi didn t work and only valet parking was available

the bed was extra comfy. breakfast was hot and great .

pool wasn't functioning, my kids were so mad, i chose it especially for the pool

i could not pay snacks with a card. i could not chose my breakfast. breakfast was horrible.

breakfast was excellent was close to where i was going and i'll be back in two weeks

stay longer for the poor my kids loved it

loved the lobby and bar area, had lots of options

safety bar needed on the shower wall, not just in the tub

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

late check out

held my kids hands

comfort, cleanliness, early check in

early check in

friendly staff. early check in

though the property advertises a gym . it was not functional throughout my stay

br4leakfast and gym

only elevator located outside our room despite request for a room far from the elevators and an early check in

meanwhile i heard doors slamming all night, kids running around

nice pool but not heated in august... ice cold water... sad for the kids

cookies at check in were a big win with the kids

breakfast was great and always is.

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

selection for breakfast was great

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

clean and airport shuttle and walking distance restaurants

the breakfast staff was not friendly

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was delicious, bagels were really fresh

the shuttle driver was very nice and drove us into town to eat

but we were offered shuttle service who can drop us off

hotel room and breakfast was great

location gym cleanliness

ok though a little crowded didn't get welcome snack bag but were to tired to make a fuss pool and gym ok but didn't have time to use

it has a perfectly adequate gym and pool, breakfast is really good and coffee / tea is available 24/7

room was nice, breakfast was good. they had fresh fruit out at all times as well as coffee.

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

there was free wifi

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

great wifi

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

very convenience and breakfast,

the gym was available for free

everything! breakfast is amazing, really clean and the staff is excellent !!

clean and the breakfast was great

the complimentary breakfast was delicious

staff, breakfast, laundry machines, location, shopping, food

everything was good, friendly staff, clean, good breakfast and comfortable

was closed to jfk airport and the shuttle was very convenient

the shuttle service was fast and super nice

& passion meet that’s all i can say , they arranged a van to the airport free of charge , breakfast was free , rooms were clean , their services are transparent no hidden costs , i loved

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the receptionist to the cleaners and bar and waitstaff was excellent

only the bar food was available at the bar lounge

the bar menu is good and tasty

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

she did great job for an early check in

our flight was cancelled and the front desk agent went above and beyond to sssist us with an early check in

i was made to pay $35+tax for early check in for 2

i barely has time to dress and finish breakfast before someone was knocking on the door to throw me out

surprise additional $20 per night to park your car, i don't mind the additional $25 a night pet fee but it would be nice if it was part of my total when i made the reservation

nice gym

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

large, well appointed gym

little tired. water bottle machine broken in gym.

) the only thing i wish it was on website that there is no shuttle after 11 pm, cause they waited for quite while and only after understood to take

breakfast could be better

didn't work, took 3 times of asking to have someone look at it, when booking it said it had a spa in the room but did not

shuttle service, continental breakfast, location to airport

free shuttle noise outside. people talking yelling,

breakfast, gym and close to airport

the hotel allowed us to have an early check in which meant we could have a rest instead of hanging around

had a gym it is located in an area that has cages around any place that takes money such as groceries etc

breakfast, clean and renovated, friendly staff

early check in and breakfast were kindly provided

the room was very modern and had a beautiful spa tub.

i really feel this hotel with the bar up on top on the roof is badass and i will say those words badass good for you guys

location and shuttle to spa castle

the 8 fl bar music was too loud in 6 and 7 fl area

they have a rooftop bar and you can order food as well

daily breakfast, easy access

breakfast was good

cleanliness & breakfast

the guy serving breakfast was attentive and efficient

lack of parking and the breakfast choices were not too good, especially if you have dietary

helped me by offering a late check out time

nice clean room, good breakfast and comfortable bed.

comfy bed, early check in, coffee/tea machine

was right there breakfast in the morning nothing to complain about it was nice and quiet everything was

very clean, room was so comfortable. nice to have breakfast included. good gym facility.

staff was friendly and allowed me to get an early check in at 12 noonud83dudc4c

i forgot to get breakfast.

breakfast could be better!

breakfast was a joke - a small bag with a yogurt and biscuit

breakfast was not outstanding . location was however ideal

we didn't try the breakfast

we would have liked more choice at breakfast, every day was the same offer

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry, breakfast, easy to move around

front desk, shuttle bus driver and people in cafeteria are very kind and willing to help

shuttle driver did not provide me with a safe experience

free shuttle from/to the airport, so convenient even if you have an early flight

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

free wifi

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing and no one

i wasn't given a wifi password or a remote control for my room

hotel has wifi and free, but limited parking

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out

separately for laundry and the gym isn’t well stocked very barebones

location to the airport, free shuttle, food on sight, indoor pool heated

bar was a nice touch to our morning wakeup routine

parking on site was safe/easy with an excellent shuttle driver/service to and from airport

stopped into the bar, the gentleman jumped up from eating to welcome us