the bar menu is good and tasty

only the bar food was available at the bar lounge

the receptionist to the cleaners and bar and waitstaff was excellent

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

breakfast

i could not pay snacks with a card. i could not chose my breakfast. breakfast was horrible.

several choices for continental breakfast, no microwave tho

the breakfast was kind of bleak

however my kids enjoyed the pancakes

great breakfast.

need nicer towels or use better smelling laundry detergent

breakfast is your choice of what you want to eat,scrambled eggs fried potatoes, sausages, waffles,

amazing breakfast buffet with so many choices! clean rooms and very friendly staff.

checks all the boxes for us, and the hot breakfast items change slightly each day -- perfect for a multi-day stay

breakfast of just ok, and location was great.

the rooms and the breakfast area are so clean

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

great room, great to stay with kids, and breakfast excellent

i wish they advertised their free shuttle service

staff very helpful. room was clean. breakfast options were good.

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was delicious, bagels were really fresh

didn't stay for breakfast

the shuttle driver was very nice and drove us into town to eat

convenience of the location, because of were i was able to park my 18 wheeler

staff, breakfast, laundry machines, location, shopping, food

shuttle service is really convenient and the staff is really nice

staff was very nice and the shuttle

great, warm and helpful staff and the shuttle service to and from the airport was a fantastic extra

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

good working wifi

wifi connected but would not load websites

- carpets on the floor -no internet connection due to bad wifi

wifi was not good.

valet parking was prompt

the manger was treble they asked for $50 for early check in

check in and check out hours didn't give us time to enjoy the pool/gym due to shutting down early

music in the bar area was great

my friend and i didn t use the gym or pool this trip but it s always wonderful

the hotel allowed us to have an early check in which meant we could have a rest instead of hanging around

breakfast is brilliant! the staffs are professional.

had a gym it is located in an area that has cages around any place that takes money such as groceries etc

shuttle bus srvice, font desk, breakfast.

very considerate - early check in and late checkout for air connections.

miss breakfast but everything else was wonderful and the workers are very nice so thumbs ud83dudc4d up

i did not eat breakfast

a spa tub in the room.

shuttle service, continental breakfast, location to airport

nice selection at breakfast and warm welcoming

the swimming pool for the kids and the location was great!

kitchen area was awesome, loved the fuller size refrigerator

the kitchen was fully stocked with plates, utensils, pots, coffee, cups, stovetop, etc

waffles for breakfast were great for the kids

the pool and mini golf was cool too

they always accomodate my requests either for early check in and my preferred floor...

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes and a hot and noisy

in this time of covid having a kitchen was very helpful

rooms are very large and all have a patio that faces the pool

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

big rooms. nice, spacious pool.

kitchen ran out of breakfast. i got there in the last hour.

more than one occasion guest had to stand in line for over 15min waiting on food to come from the kitchen

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

the lobby and kitchen area were very clean, the staff was friendly, great location

staff and also if available they will give late check out.

there's free breakfast and free wifi

wifi was a major problem. it was off for most of the day

i stayed on the 5th floor and the wifi was not consistent.

the channels and the wifi

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

poor tv reception and very slow wifi

calling the shuffle is cumbersome for people that don t have access to wifi

location, on site restaurant, shuttle to jfk, wifi free

clean, good wifi, complimentary coffee.

i usually don't care about the wifi, but this time we used it for a work video call, and it worked very well

late check out

held my kids hands

midnight i was woken up to what sounded like kids running up and down the hall being very loud

early check in

comfort, cleanliness, early check in

should have whats app or similar technologies to enable foreign visitors to use existing jfk wifi to contact the hotel

facilities eg wifi in the room, aircon, and heater and customer relations

wifi in the rooms could definitely be better i had to go down to the lobby to get good connection

water pressure was low in shower, toilet kept getting clogged, wifi was onlying dropping.

hotel wifi keeps disconnecting. it could have been more stable.

shuttle availability and helpful driver

they let me check in at 9am and sent the shuttle to jfk to pick me up

morning breakfast was the start of the show

the beds were comfortable and staying with two kids i can say they enjoyed the room as well

the breakfast had a great variety and replenished, kept fresh and very

conveniently to jfk, with a shuttle, clean comfy rooms.

cheap hotel fare. on time shuttle bus.

shuttle/airport

shuttle service, near by airport, clean

there wasn't any carts for luggage's and we had to take up n down all out stuff and tend to our kids

breakfast but not varied; it might be an idea just to add/replace one or two items per day

breakfast was not included so we skipped it. i thought it was included

i loved the convenience if early check in i had requested.

i was a bridesmaid and was not provided any early check in, not even 30 min early

breakfast- n/a location great

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt work the place was

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to

had a pool and a jacuzzi as well as fitness room and a computer lounge for the guest

very nice inside very accomodating staff enjoyed the fact they had a bar and breakfast

the pool wasn't open. ðŸ ? ??

pool is very small. shower water had low pressure

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

is too small for five people with kids

fitness room and pool were excellent

my request for a quiet room with early check in was accommodated

breakfast was decent too

breakfast

cozy and gym & pool is open and kept very clean

the pool and location

broken equipment in the gym no shower in the pool area. no jacuzzi

the room set up and breakfast was great

though breakfast was included- i think the cereal seemed a little stale

it include a kitchen and seating room

did not get a chance to use the gym and the pool, but they looked quite nice

wifi is available with good signal strength, but the connection speed is too slow for more than

wifi is a bit hit and miss

the front desk informed me that the $50 covered the free glass of rose, the free wifi and their yoga mats should you choose to take their classes

beautiful hotel very clean rooftop bar and restaurant was beautiful great drinks and food

5 delivery fee for room service which did not even let u get tea/coffee so had to go to coffee shop for that

plus wifi is not included in the room rate even the bottle of water

wifi

the wifi is not the best

bed, free wifi. dinner was really excellent.

wifi was the only thing that i like about this room

the pool looked great although we were unable to take advantage of it this trip

to breakfast early; took most of the hot food, then went back to the room and screamed at the kids for not being there

breakfast could have been a little better

having breakfast available.

no restaurant on site. the gym was inadequate

helped me by offering a late check out time

the breakfast tasted pretty good as well

reached there early in the morning and i was really pleased as i was given early check in

accommodated my early check in request-after spending the last 48 hours sleeping in an airport with my dog, the

hotel, clean room, especially the bathroom, good breakfast

breakfast was top tier

i mis that they didn't have continental breakfast ud83dude15

i didn't like the breakfast. it was the same every day and not worth the price.

breakfast to go is available but not vegetarian. more vegan options can be added.

no water bottles or kettle, minimal snacks for breakfast

we didn't try the breakfast

the front desk person was rude. the spa tub didn’t work as advertised

the spa bath jacuzzi was very relaxing!

didn't like the fact that there its no refrigerator in the spa rooms

they don’t provide soap for the spa bath room at least something travel size for the customer

the towels was ruff for price of spa tub room should have better towels

we only came because we were invited to a party for the kids in staten

the gym was well equipped

kids need to walk up to the 3rd floor after the long travel

gym

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's not a hotel for kids, i guess

property was nice best part was the spa treatment.

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

the bar and restaurant are cute and lovely

kids totally love the fact we can finally use the swimming pool

fitness room. location. bar. room.

didn’t like the fact that they said breakfast included but it was only coffee and muffins at the

was a great stay , enjoyed it . great staff , room was clean , kitchen was great .

was very nice, and room was clean and our room had kitchenette witch was a plus and also very clean

kitchen laundry

maybe there should be more food at the complementary breakfast.

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

the gym was available for free

clean and the breakfast was great

the complimentary breakfast was delicious

clean. conveniently located. great breakfast. quiet.

everything! breakfast is amazing, really clean and the staff is excellent !!

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

great wifi

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

there was free wifi

was clear and timely; breakfast staff was helpful and lovely; rooms were large and

breakfast was great

the breakfast was incredible value

wasn't crazy about breakfast. wife thought it was fine.

nice, clean, new hotel with anindoor pool and jacuzzi.

the food at the bar bistro was just average.

excellent gym

hotel employees at the bar front desk and the team at the front desk

bar is great friendly and always professional to include: hotel employees always very accommodating

room was nice and the bar area was a nice little thing to do to get out of the room for a

is a kitchen with a stove top and full size fridge

the employee in the breakfast area was slow in putting breakfast out, and it would be several people waiting for

breakfast was in a little box due to covid-19 but they still tried their best to accommodate

breakfast was great, rooms were comfortable and location was conducive for my needs.

staff accommodate you when you have allergies to the free breakfast they

safety bar needed on the shower wall, not just in the tub

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

loved the lobby and bar area, had lots of options

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

wifi had some issues but this was later sorted.

wifi was weak. one of the valets was quite rude - demanding a tip.

wifi didn't reach the first room we had at the end of the corridor

if the hotel would invest some money to set up an up to date wifi

wifi did not work

the bar area was closed during the day on weekends

location was perfect. breakfast meal was good. bar was also very nice.

minor, but there was also no silverware at our table and we had to seek out a waiter at the bar area to find some

great gym and pool. convenient laundry room. useful shuttle service

pool and hot tub were out of service and we were very disappointed about that

then tell me when the free breakfast was and the staff could have been a little more nicer

breakfast had stale muffins. no fruit. coffee was decent.

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

still waiting for them to start serving breakfast again

the kitchen area option

wifi not working through out my stay. complained till now.

noisy from traffic; no help getting access to wifi even though it was provided; no amenities ex coffee; dark

missing a do not disturb sign, no wifi instructions

wifi is good

d to call front desk)

broken granite, no ac, free wifi a joke! flat pillows! no comfortable chair, no free breakfast.

the wifi is very weak, the coffee machines are old and the gym is small

quiet large confortable room. good bed, good wifi good tv

modern, upscale, comfortable. staff friendly. great location. wifi good

rooms need updating. wifi was horrible.

the parking lot is not safe

i like the fact it had parking

the parking and the morning staff

cleanliness & breakfast

good breakfast.

lack of parking and the breakfast choices were not too good, especially if you have dietary

the guy serving breakfast was attentive and efficient

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

the rooftop view was nice for breakfast

wish they served continental breakfast and the rooms were kind of small but,other than that it was a great stay

not too much. maybe breakfast

breakfast was not good n room is bit small in size

they always have fresh tea at the lobby and great breakfast at the roof

parking, wifi, & breakfast were included /free

the wifi worked very well, which was indispensable for getting some work done

wifi want working in the rooms for 2 out if the 3 days we stayed

also, this time, for the first time, wifi wasn't

exceptionally clean room wifi was excellent bed comfortable breakfast was very good

need to have wifi

fast wifi

no wifi small tv

the shuttle driver was awesome, and most of the staff was very friendly and helpful

where nice and clean and very quiet, the room service had very good prices and great food selection, the location was close to restaurants

the location was amazing! the shuttle bus from/to lga was very helpful too.

the staff were amazing!! kevin the shuttle driver was just the best!

and the worker there are negative people and they were bothering me and my kids

didn't like the breakfast that was included

easy to use gym on-site

breakfast is good and has an oriental touch

was a free breakfast and small gym available

no early check in

i really feel this hotel with the bar up on top on the roof is badass and i will say those words badass good for you guys

the 8 fl bar music was too loud in 6 and 7 fl area

stayed in a king spa room

they have a rooftop bar and you can order food as well

location and shuttle to spa castle

the breakfast was delicious and had a nice little variety of cantonese and american breakfast staples

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy:

we were lucky enough to get early check in which was greatly appreciated after a long flight

not good for kids

breakfast was in a nice room and there was a good variety of food

noise of moving furniture throughout night and day, no wifi , no microwave in room , no changing of towels for stay of more than 1 night and no face

wifi

very friendly staff, good wifi, good heating/aircon clean rooms

the wifi was catastrophic

room was nice and clean but the gym was as noisy in the mornings and i could hear the bumping under me from