great gym and pool. convenient laundry room. useful shuttle service

happened to stay room where some kind of laundry machine running like noises all night

the room was very clean, and the laundry facility was great—very useful as we had to stay for a few days

great gym and pool. convenient laundry room. useful shuttle service

the bar area was closed during the day on weekends

the breakfast had everything we needed, the orchid was the perfect touch

location was perfect , breakfast was tasty

oh and the hotel provided wonderful breakfast boxes for each room guest, thoughtfully filled with delicious and healthy treats

in morning received our breakfast

these post covid-19 times i am not feeling the open breakfast buffets or open continental dining room breakfasts with other guests anymore

indoor pool, bar, nice lobby area.

the whole hotel was clean, down to the pool and gym areas

modern amenities and cost room- staff really friendly and helpful in breakfast bar/ bar and front

my request for a quiet room with early check in was accommodated

the bar was delightful

the free breakfast was delicious, especially the eggs and sausage.

i tried using the gym but for some reason it was not available but i couldn’t find any signage explaining what it

breakfast was great to have on-site and included

laundry room out of order ( necessary for us as a family of 4 with an infant )

i smelled something in the self laundry room.

wifi was so bad: 0,5 mb download speed

if the hotel would invest some money to set up an up to date wifi

wifi was weak. one of the valets was quite rude - demanding a tip.

wifi had some issues but this was later sorted.

wifi did not work

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

there is no gym and the breakfast included is really poor

loved the lobby and bar area, had lots of options

the gym was a little small

safety bar needed on the shower wall, not just in the tub

not breakfast

i loved the convenience if early check in i had requested.

it is very clean and the food is tasty, especially the breakfast.

the bar was nice

i loved the small gym it was good to use some equipment again

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

there's free breakfast and free wifi

wifi was unacceptably slow

i was on the 5th floor and the wifi signal was not very consistent. i'm sure this can be fixed.

the wifi connection was not so great in some part of the room especially the bed area.

breakfast was acceptable. the room was clean.

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

the breakfast was enjoyable with plenty of options

breakfast was amazing

staff and also if available they will give late check out.

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

great spot for girls night with dinner, bar and spa

the bar staff were amazing !

the spa was also very nice

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

great for an adult weekend away from the kids

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to

pool area looked unkept, no staff visits, no fresh towels, pool was dirty

breakfast was amazing and loved my waitress

i always love my breakfast , the pool and hot tub so close to many activities

no breakfast buffet

the kitchen was fully stocked with plates, utensils, pots, coffee, cups, stovetop, etc

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

pool and game room

more of a selection for the weekday breakfast

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

the hotel bar and the layout of the room.

desk upon check out, the breakfast was overpriced for 10$ you get a tiny apple, a nitro grain bar (which has a wholesale cost of 40 cents), and dry/cold breakfast sandwich smaller than my palm

nice pool, nicely designed room, great cafe near the lobby.

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

the pool table and ping pong table in the game room were a lot of fun for our group

in this time of covid having a kitchen was very helpful

i was laying by the pool i decided to go for a dip and stepped on a metal bracket that was a part of the pool structure

big rooms. nice, spacious pool.

room had high ceilings, beautiful kitchen

they always accomodate my requests either for early check in and my preferred floor...

the spa worked with us to the fullest to get us ready

gym too small not a lot of equipment

was great, the bar man, german, was an excellent chap

pool was a little outdated (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (+)enjoyed everything about it especially the pool and how the light above changed colors (+) my friend and i didn t use the gym or pool this trip but it s always wonderful (-)the pool was on the small size but adequate. (-)pool was closed. and 2 full size vs qurens seemed odd (-)pool closes early 7pm (-)wish they had something in room stating where pool, gym and patio were, (-)pool openings (-)not access outside lounge chairs off the indoor pool/door was locked

a place to rest, recharge, and got the gym

they also did a buffet breakfast with a roaring fireplace

the breakfast was outstanding

the bar is fun and has games which isn't totally a selling point

for $400 a night the breakfast was really a disappointment and underwhelming

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

comfort, cleanliness, early check in

held my kids hands

late check out

the gym, the doors leading to outside, opened by my room

late check out time which is really nice

noisy room i was next to laundry room place needs a total renovation

i was surprised not many guests used their gym and sauna

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall felt very safe having cameras all around the hotel and the staff was friendly and

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

great wifi

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

there was free wifi

parking, wifi, & breakfast were included /free

very comfortable hotel - good bed, quiet, good wifi, good staff, good parking

also, this time, for the first time, wifi wasn't

the wifi worked well, and the bathroom was in good working order

wifi want working in the rooms for 2 out if the 3 days we stayed

clean rooms staff friendly close to pool and beach will come back

is a friendly, family facility, the pool very good clean area.

we also paid an extra $5 to get a king so we also got a small kitchen and a full sized frig

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

kitchen had years of grease, pans were broken

there could have been a broader selection for breakfast.

kitchen laundry

comfortable room with 2 comfortable double beds, small kitchen and good size bathroom

breakfast was not hot meals.jus quick grab and go snacks.-

love the kitchenette area and that the hotel provided pot and pan and eating utensils

the complimentary breakfast was delicious

only bagels were served at breakfast, no toast/bread option available

everything! breakfast is amazing, really clean and the staff is excellent !!

clean and the breakfast was great

room and breakfast

location for bethpage black golf course

no parking lot, it was mud and the gym was closed. beds were very comfortable, ac was great.

great breakfast

some old cracked and walls, no golf channel on their tvs!????

breakfast was very good

was advertised hotel has a gym and a spa

… room location was really bad … with kids and it was so cold … room heat was off

no breakfast. (what happen).

non- smoking room smelled like smoke and the railings on the top level are very unsafe for kids and are spaced too far apart where a child could fall through

was non existent the gym was a bad joke the pool was closed and i was there in july the rooms are run down i had to

good wifi.

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

is perfect wifi works well good water pressure in the shower

clean room, helpful staff, nice hotel bar that was not as expensive as i thought it would be,

pool

surprise additional $20 per night to park your car, i don't mind the additional $25 a night pet fee but it would be nice if it was part of my total when i made the reservation

no breakfast.

staff is very pleasant. laundry room is very nice.

the breakfast

the staff is not always at the front because they are also doing laundry

the staff and bar on the rooftop c:

i really feel this hotel with the bar up on top on the roof is badass and i will say those words badass good for you guys

they have a rooftop bar and you can order food as well

the 8 fl bar music was too loud in 6 and 7 fl area

the room was very modern and had a beautiful spa tub.

breakfast was ok but could have a few more choices for breakfast

good breakfast.

breakfast was good

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

daily breakfast, easy access

breakfast was great

morning breakfast and quiet place

was very clean with perfect breakfast

breakfast was great

clean, easy check in, nice staff, great breakfast

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out

it’s immaculately clean, the breakfast is good and plentiful, the beds are comfortable, and the staff is wonderful

shuttle from airport, perfect location, beautiful clean room and the staff especially at the front

the free shuttle to and from lga is also a fabulous perk

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead they provide us cotton

very very nice hotel and staff. hate we had to miss breakfast

separately for laundry and the gym isn’t well stocked very barebones

the pool and gym was nice.

the shuttle, staff, cleanliness.

clean, friendly staff, free shuttle, restaurant was open late, room was beautiful.

the gym was closed.

i wasn't given a wifi password or a remote control for my room

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

free wifi

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access, dirty carpet, moldy tiles in bathroom, super hard bed, black hairs on the pillow cases

hotel has wifi and free, but limited parking

breakfast of just ok, and location was great.

the rooms and the breakfast area are so clean

selection for breakfast was great

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

great room, great to stay with kids, and breakfast excellent

there is a coin laundry right behind the train station so it’s like 8 mins walk from the hotel

swimming pool closes way too early, my kids were very upset

my kids were not happy but we had to find another pool else were and long beach wasn’t too far away

nice pool but not heated in august... ice cold water... sad for the kids

my kids hurt themselves on the bed several times

they also offered breakfast in the morning between 7-10am

breakfast was in a nice room and there was a good variety of food

breakfast could have been a little more selection but i wasn't disappointed

we were lucky enough to get early check in which was greatly appreciated after a long flight

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy:

the fitness center was decent and clean

and a complimentary airport shuttle to get there at 4:30am

they don't care about you and your family and small kids

ordered room service for 8:15 and they woke us up at 6:15 in error

and the worker there are negative people and they were bothering me and my kids

our 2 kids slept on the sofa bed, comfy enough

level 3 for breakfast and gathering place with tables

no food or bar at this hotel

location and cleaniness, downside is no free breakfast. i would definitely stayed again

they should not advertise a bar because you could only get beer or wine

early check in

staff súper helpful. they helped me with my early check in. thanks for it.

really love this hotel for its amazing location (2min walk from bodhi gym), but the whole facility is very very clean

the place was clean and the breakfast was good

the breakfast big and in perfect hours

good breakfast, clean room/bathroom and gym..

location is awesome, kitchen in room

movie theater, funfuzion, applebees, buffalo wild wings, and plethora of other things like planet fitness are within walking distance

only one complain, fully supply with kitchen equipments except a boiler.

late check out, and what i loved the most was that they stored our bags for us even after check out

i would definitely stay there again:) also, free hot breakfast

they gave me early check in at no cost and we're very attentive to answer any questions

easy shuttle to the airport in the morning

airport shuttle, clean and comfortable bed

staff very helpful. room was clean. breakfast options were good.

but we were offered shuttle service who can drop us off

adequate towels airport shuttle was probably the best kept secret of the hotel

the breakfast was kind of bleak

to much young kids being

the pool wasn’t open.

it was very uncomfortable since i was travelling with kids

the pool is under repair

hygienic and everything was working (hairdryer,microwave,refrigerator,television, wifi) flushing mall was 10 mins away by (+)room and bathroom were very clean, the wifi worked well and the hotel's location is closed to the subway and train station (*) wifi worked well (+)conveniently located to citi field had elevators to the floor, room cleaning, ac, mini fridge, wifi (+)free breakfast, free wifi, directv movie channels, location near flushing food, new furnishings (-)wifi (-)sent me a message to let them know otherwise they wouldn't secure my room and if i didn't pay for wifi during my 17 hour flight i might've missed that message (+)clean area is nice wifi is good breakfast has many options (+) wifi okay and good sized rooms for families (yey) (+)comfortable bed wifi good good bathroom good location

plenty of places to eat walking few minutes shopping free breakfast

the breakfast room is filled constantly by the lady in charge

room, room service daily, variety of food provided for breakfast, convenient place to restaurant and

it also had a complete kitchen, stove, fridge, microwave

shuttle service was fast and friendly

servise she was nasty and then 2 fight and were late night kids sceaming and beer

building also had a nightclub at night and young kids partying in the rooms so it was noisy and smelled like marijuana

when we called the staff was so supportive and said they would send a free shuttle to pick us up , that was a very nice surprise

he was quite unwelcoming and gave i & my 2 kids a single bed room at the far corner while double beds were empty

breakfast with both chinese and american options

excellent rooftop bar to continue the fun

gym room

they have parking if you need it; gym equipment fine if you need a workout, continental breakfast is nice; good shopping in the area

the dinning room was closed and so was the gym

lack of breakfast options

wish they served continental breakfast and the rooms were kind of small but,other than that it was a great stay

there was no breakfast offered. there was coffee.

they always have fresh tea at the lobby and great breakfast at the roof

to “breakfast” on your website’ views of the food such as eggs sausage bagels; was not available

type refund i didn’t get no sleep last night all room on that floor they put someone with all kids a cross from running hallyway all day and night i left be4 my time too

not worth your money especially when early in the am you hear kids running up & down the hall

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

aint a place for kids but you can bring them bad boys up in there

not good for kids

the fitness center never had more than one person in it but we saw it and the pool in use

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

didn t use any amenities like the pool or gym

had to pay extra for breakfast even though tasted good and no food offered for dinner.

the indoor pool

breakfast was great. waleed the breakfast cook was great.

options, they stored our suitcases after checkout so that we could leave to get lunch, and the shuttle to take us back to the airport was prompt

i did not get to try the breakfast but that was because i had to leave before it was time for it be served

the breakfast was good

was very nice every day shuttle was very nice to the airport

didn't get to try the breakfast but for last minute booking and very short stay i was satisfied

it was very family friendly, indoor pool was enjoyed by my kids

kitchen was perfection

rooms because another room thought we were making noise when it was some other room with about 6 kids for a birthday party

it comes with a kitchen but no tiny soap for the dishes.

the room above mine had kids stomping or running around 12 am in the morning

nothing went wrong and the complimentary breakfast really good

noise coming from the kids birthday party in the room net to me

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

loved the fact that there's a kitchenette

convenience of the location, because of were i was able to park my 18 wheeler

the breakfast part should of much better choice like years gone by.

i love quiet comfort cleaness nice breakfast everything was perfect and very private.

the spa bath

it would be nice to update the bathroom and spa

everything the breakfast the room was clean it was amazing i never stay in the place like that

helped me by offering a late check out time

guys were very accommodating and understanding when our flight got delayed and allowed us to do late check out on such a short notice we really appreciated that very much

was right there breakfast in the morning nothing to complain about it was nice and quiet everything was

very clean, room was so comfortable. nice to have breakfast included. good gym facility.

comfy bed, early check in, coffee/tea machine

staff was friendly and allowed me to get an early check in at 12 noonud83dudc4c

breakfast was a joke - a small bag with a yogurt and biscuit

breakfast could be better!

i mis that they didn't have continental breakfast ud83dude15

we didn't try the breakfast

breakfast to go is available but not vegetarian. more vegan options can be added.

didn't like the fact that there its no refrigerator in the spa rooms

the front desk person was rude. the spa tub didn’t work as advertised

jet spa wasn't working correctly

the spa was nice the room was clean and the service was good ?

the jets in the spa bath in this particular room did not work properly

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's not a hotel for kids, i guess

hotel is older and may need a bit of tlc but it was clean, had a gym and the breakfast was surprisingly very good (hot and cold options in a buffet)

also the gym wasn't

the shower had good pressure, there was also a small bath, good size for our kids, and plenty of nice towels to use

noises way past posted 5pm gym closed at 5pm after a 4pm check in which is insulting

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

staff allowed a late check out

good wifi.

missing a do not disturb sign, no wifi instructions

noisy from traffic; no help getting access to wifi even though it was provided; no amenities ex coffee; dark

d to call front desk)

wifi access

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

airport shuttle bus

helping staff. the guy at front desk was friendly and shuttle bus was good.

shuttle service, continental breakfast, location to airport

) the only thing i wish it was on website that there is no shuttle after 11 pm, cause they waited for quite while and only after understood to take

miss breakfast but everything else was wonderful and the workers are very nice so thumbs ud83dudc4d up

seems like the wifi is not free or hard to excess.

didn t like that they lied about the free wifi

comfy beds, great wifi, proximity to the airport

slow wifi...i do not like needing to pay for higher speed wifi

shuttle service to laguardia airport, great location: only 2-3 minutes from lga airport, free wifi in public area

hotel had a great little gym too

early check in and breakfast were kindly provided

shuttle excelent , room very good and breakfast awsome.

the gym has a few weights and a couple of machines and is clean and modern, open 24 hours a day

gym was clean and good breakfast that you can get to go

always clean. full kitchen. staff is great.

the breakfast was piss-poor

breakfast had stale muffins. no fruit. coffee was decent.

the breakfast is too simple.

laundry room if need