the bar menu is good and tasty

only the bar food was available at the bar lounge

the receptionist to the cleaners and bar and waitstaff was excellent

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

clean and airport shuttle and walking distance restaurants

the staff, the breakfast, and the amazing shuttle service. the room was clean.

everything. especially the breakfast

airport shuttle available

i wish they advertised their free shuttle service

breakfast is your choice of what you want to eat,scrambled eggs fried potatoes, sausages, waffles,

though the property advertises a gym . it was not functional throughout my stay

swimming pool closes way too early, my kids were very upset

br4leakfast and gym

checks all the boxes for us, and the hot breakfast items change slightly each day -- perfect for a multi-day stay

great breakfast, very clean, near shopping center, fitness room

put out- we saw other guests who knew walk away with them- which started discord with the kids

the price for breakfast included, the beautiful and clean room was fair

the staff, location, breakfast, parking

breakfast of just ok, and location was great.

i didn’t like the breakfast or how all the accommodations were closed ( gym, pool, etc ).

several choices for continental breakfast, no microwave tho

pool wasn't functioning, my kids were so mad, i chose it especially for the pool

the comfort, clean and breakfast.

just didn’t like when it says free breakfast and you get your food and the lady that’s there give you a stink

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

staff, breakfast, laundry machines, location, shopping, food

shuttle service is really convenient and the staff is really nice

staff was very nice and the shuttle

great, warm and helpful staff and the shuttle service to and from the airport was a fantastic extra

i booked a king room for my 2 kids and myself and they upgraded us to a double free of charge.

convenience of the location, because of were i was able to park my 18 wheeler

even the parking attendants where super friendly and helpful

valet parking was prompt

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

amazing staff. beautiful grounds and rooms. lovely location. free parking!!!

the spa worked with us to the fullest to get us ready

gym was clean and good breakfast that you can get to go

very accommodating for my early check in due to an early flight

staff at the front desk, they allowed us late check out till 4pm

free shuttle from train station, offered late check out.

the hotel allowed us to have an early check in which meant we could have a rest instead of hanging around

good working wifi

wifi was not good.

fridge stopped working, bathroom was very small, decor was poor and no wifi information in the room, i did not ask because i got tired of calling for everything

great staff clean room exceptional wifi great value

wifi poor connection in our room.

miss breakfast but everything else was wonderful and the workers are very nice so thumbs ud83dudc4d up

i did not eat breakfast

a spa tub in the room.

shuttle service, continental breakfast, location to airport

nice selection at breakfast and warm welcoming

clean, good wifi, complimentary coffee.

i usually don't care about the wifi, but this time we used it for a work video call, and it worked very well

the free wifi was quite temperamental and kept disconnecting which was not ideal as i was unable to use

wifi did not work so i had to pay to activate my cellular plan

calling the shuffle is cumbersome for people that don t have access to wifi

comfort, cleanliness, early check in

early check in

held my kids hands

friendly staff. early check in

late check out

water pressure was low in shower, toilet kept getting clogged, wifi was onlying dropping.

wifi didn't work but we didn't try to ask as we had mobile internet so maybe it was easy to solve

a local sim card, you will have to call to the hotel in roaming from your phone as there is no wifi at the federal circle station

the wifi was working so perfectly

hotel wifi keeps disconnecting. it could have been more stable.

love the fact that the pool area the barbecue area the fire pit area was all open and was ready for

there was a lot of counter space in the kitchen area

kitchen and everything i needed

i enjoyed my sent me & my kids n husband we had a good time

would be nice to have an arcade for the kids :)

we got an early check in and was able to enjoy breakfast because of it ❤️

the breakfast had a great variety and replenished, kept fresh and very

great gym clean bed. nice decor.

the shuttle service from-to the airport was efficient

the room includes a small kitchen with dishes and everything a family might need

hotel hot tub or sauna wasnt working for the mens gym

helped me get a cab for flight the next morning since i missed the shuttle to the airport

the shuttle bus worked well which was the prime reason for choosing the hotel

hallways, gym equipment, elevator and rooms (especially the shower/bathroom) needs a complete upgrade

room had bed bugs, my kids got bite up i got bite up

they always accomodate my requests either for early check in and my preferred floor...

the pool table and ping pong table in the game room were a lot of fun for our group

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

pool closes early.

had a suite that had a terrace that leads to the pool

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

wifi was not working for me

wifi

reasonably priced restaurant on site, wifi good

wifi was the only thing that i like about this room

there was also no wifi in reception before you check in so not only did i have to wait to check in i also had to sit

kitchen ran out of breakfast. i got there in the last hour.

pool and gym closed

breakfast was acceptable. the room was clean.

more than one occasion guest had to stand in line for over 15min waiting on food to come from the kitchen

liked everything including the complimentary breakfast and the complimentary coffee that was kept in the lobby

i was on the 5th floor and the wifi signal was not very consistent. i'm sure this can be fixed.

wifi was a major problem. it was off for most of the day

there's free breakfast and free wifi

the channels and the wifi

the wifi connection was not so great in some part of the room especially the bed area.

breakfast not included despite silver elite ihg membership.

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

i loved the convenience if early check in i had requested.

not breakfast

room was nice, there was a restaurant attached to it which made it convenient for breakfast and other meals

bar hours should be extended if patrons are present

the pool and location

the bar area was inviting, the elevators quiet and quick

went smoothly, and the bed were comfortable, hot breakfast overall

that the pool was opened and clean

the kitchenette, clean roomy, provided breakfast.

staff never mentioned there was a pool there was a gym,or were anything was just the one girl others were

i smelled something in the self laundry room.

i tried using the gym but for some reason it was not available but i couldn’t find any signage explaining what it

did not get a chance to use the gym and the pool, but they looked quite nice

didn't work well, only had 4 floors but elevator ran slow, kids brought swim gear but pool was closed

very nice inside very accomodating staff enjoyed the fact they had a bar and breakfast

one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.

spacious room they actually serve you breakfast not just bagels and cereal

i always love my breakfast , the pool and hot tub so close to many activities

king room w/ sofa bed perfect for me and my 3 kids

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

minor - the selection and pricing of the coffee bar in the lobby

pool very nice and loved fire pit

is too small for five people with kids

wifi is a bit hit and miss

wifi is available with good signal strength, but the connection speed is too slow for more than

the front desk informed me that the $50 covered the free glass of rose, the free wifi and their yoga mats should you choose to take their classes

bar and cafe area were really good

upstairs bar on a nice night would be lovely

helped me by offering a late check out time

was right there breakfast in the morning nothing to complain about it was nice and quiet everything was

gym door was malfunction

water machine in the gym does not works

room about the different spaces they have so it’s easy to find where the buffet is located, the gym, etc

late night check in

we didn't try the breakfast

no water bottles or kettle, minimal snacks for breakfast

i forgot to get breakfast.

breakfast was not outstanding . location was however ideal

breakfast to go is available but not vegetarian. more vegan options can be added.

the towels was ruff for price of spa tub room should have better towels

didn't like the fact that there its no refrigerator in the spa rooms

the jets in the spa bath in this particular room did not work properly

the spa was nice the room was clean and the service was good ?

the spa bath jacuzzi was very relaxing!

gym

the gym!! it should be equipped!

there wasn't a pool for the families that were staying there, but there is a gym

breakfast was good kids were satisfied

we only came because we were invited to a party for the kids in staten

traveling with 2 kids

pool wasn’t clean couldn’t swim

was really upset about the people screaming and fighting at 12,2, and 3 in the morning and the kids jumping on the beds above us at 6am

the gym was a joke with broken equipment, and the pool was the size of a hot tub

very clean property. staff was friendly. outstanding breakfast with lots of healthy options.

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

clean. conveniently located. great breakfast. quiet.

clean and the breakfast was great

everything! breakfast is amazing, really clean and the staff is excellent !!

very convenience and breakfast,

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

great wifi

there was free wifi

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

the bar staff were amazing !

the spa was also very nice

the bar and restaurant are cute and lovely

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

kids totally love the fact we can finally use the swimming pool

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

safety bar needed on the shower wall, not just in the tub

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

the gym was a little small

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

wifi did not work

wifi didn't reach the first room we had at the end of the corridor

wifi didn t work and only valet parking was available

wifi was weak. one of the valets was quite rude - demanding a tip.

d install properly working fridges), then the hotel was for a new york sighseeing trip just

kitchen

the kitchenette area

i loved the kitchenette, the friendly employees and great customer service.

breakfast was basic and tv channels limited.

change up grab and go breakfast do something different

great gym and pool. convenient laundry room. useful shuttle service

the pool wasn’t heated! lol but it was a great place!

some gym equipment did not work for the 3 days we stayed

the gym (which i used to 3 times during my 4 night stay) is nice but could have better equipment

pool and hot tub were out of service and we were very disappointed about that

not comfortable for working, wifi not work properly, no one change towels

good wifi.

noisy from traffic; no help getting access to wifi even though it was provided; no amenities ex coffee; dark

missing a do not disturb sign, no wifi instructions

ough it looked like there was supposed to be)

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

breakfast was good

breakfast could be better.

breakfast area is a bit small

daily breakfast, easy access

not too much. maybe breakfast

breakfast was not good n room is bit small in size

wish they served continental breakfast and the rooms were kind of small but,other than that it was a great stay

lack of breakfast options

breakfast is just ok and there should be a microwave in the room

the parking and the morning staff

the parking lot is not safe

i like the fact it had parking

great location. staff was awesome. room service was extra nice!!!!!

flight was canceled and the shuttle picked us up and took us to the hotel

early check in club lounge

the shuttle that took us to airport!!!

ordered room service for 8:15 and they woke us up at 6:15 in error

didn't care for the breakfast very much

accomodated two hour early check in

has a really good location, even has a bar on the top floor where they made the best apple cider alcohol cocktails

another plus, was a rooftop bar on top of the hotel but it is another business (not connected to the hotel)

no early check in

the staff and bar on the rooftop c:

location and shuttle to spa castle

the room was very modern and had a beautiful spa tub.

they have a rooftop bar and you can order food as well

the rooftop bar was closed but the oo lounge was great.

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy:

walking distance to citi firleld. nice room and good breakfast in the morning.

the breakfast was delicious and had a nice little variety of cantonese and american breakfast staples

breakfast could have been a little more selection but i wasn't disappointed

we were lucky enough to get early check in which was greatly appreciated after a long flight

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by person at desk

i wasn't given a wifi password or a remote control for my room

hotel has wifi and free, but limited parking

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access, dirty carpet, moldy tiles in bathroom, super hard bed, black hairs on the pillow cases

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing and no one

early check in

hygienic and everything was working (hairdryer,microwave,refrigerator,television, wifi) flushing mall was 10 mins away by (+)room and bathroom were very clean, the wifi worked well and the hotel's location is closed to the subway and train station (*) wifi worked well (+)conveniently located to citi field had elevators to the floor, room cleaning, ac, mini fridge, wifi (+)free breakfast, free wifi, directv movie channels, location near flushing food, new furnishings (-)wifi (-)sent me a message to let them know otherwise they wouldn't secure my room and if i didn't pay for wifi during my 17 hour flight i might've missed that message (+)clean area is nice wifi is good breakfast has many options (+) wifi okay and good sized rooms for families (yey) (+)comfortable bed wifi good good bathroom good location

plenty of places to eat walking few minutes shopping free breakfast

early check in

location, the staff, no resort fees, basic breakfast but met our requirements

even allowed very early check in around noon

very friendly staff, good wifi, good heating/aircon clean rooms

wifi

noise of moving furniture throughout night and day, no wifi , no microwave in room , no changing of towels for stay of more than 1 night and no face

the wifi was catastrophic

gym is the complete 2nd floor with treadmilsl in the front

i was bummed that their 'gym' machine was broken

breakfast, gym, location, profesional staff, clean rooms, no smoke odor

with family one expects the room to have a microwave and a fridge to store milk for little kids

good breakfast, clean room/bathroom and gym..

the breakfast big and in perfect hours

they gave me early check in at no cost and we're very attentive to answer any questions

the shuttle service to the airport was great and there is a train from hotel to time square

changer at guest laundry did not work and they did not fix it after my complaint

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead they provide us cotton

excellent breakfast! good selection. even the coffee was good. very friendly staff.

hotel has self-service laundry room which is convenient for long stay customers

the breakfast is very good and warm.

cleanliness, friendly staff, yummy breakfast

no sufficient food selection and only a scant breakfast

lack of breakfast

the elevator was super slow tho and the body wash in main bathroom was empty, we used the bar soap instead