even the parking attendants where super friendly and helpful

the manger was treble they asked for $50 for early check in

gym too small not a lot of equipment

the gym is severely out dated!! no tv work as well.

the patio bar was in particular a lovely place to have a drink

pool and game room

breakfast- but that was bad in general in us

quiet, great location, very nice staff, spotless, nice pool

room and pool were very clean

waffles for breakfast were great for the kids

staff and also if available they will give late check out.

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

liked everything including the complimentary breakfast and the complimentary coffee that was kept in the lobby

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

kitchen staff was not very friendly and hard to locate

free parking, gym, pool, comfortable bed, good shower.

location was perfect, and the breakfast wasn’t what i’m accustomed to but it wasn’t bad it was a nice covid free

the breakfast

the pool had a film over the water

the whole hotel was clean, down to the pool and gym areas

there's free breakfast and free wifi

wifi was a major problem. it was off for most of the day

i stayed on the 5th floor and the wifi was not consistent.

the channels and the wifi

how the wifi isn t working well at all.

staff never mentioned there was a pool there was a gym,or were anything was just the one girl others were

the pool, the atmosphere

i tried using the gym but for some reason it was not available but i couldn’t find any signage explaining what it

having access to a full size refrigerator and kitchen made me feel like i was home

i miss the breakfast but i no it was good

they always accomodate my requests either for early check in and my preferred floor...

in this time of covid having a kitchen was very helpful

the pool table and ping pong table in the game room were a lot of fun for our group

pool closes early.

rooms are very large and all have a patio that faces the pool

had a suite that had a terrace that leads to the pool

i was a bridesmaid and was not provided any early check in, not even 30 min early

when i got there for breakfast i was told i needed a voucher

i needed an early check in and they did it !!!!!

i didn't have breakfast because i had other meal plans that morning.

i loved the convenience if early check in i had requested.

there is a modest pool and gym, which is nothing fancy but not bad

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt work the place was

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to

breakfast was amazing and loved my waitress

minor - the selection and pricing of the coffee bar in the lobby

king room w/ sofa bed perfect for me and my 3 kids

had a good time at the gym

we were early so we used your wonderful pool and outside tables

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

early check in

friendly staff. early check in

held my kids hands

comfort, cleanliness, early check in

late check out

the free breakfast was great and the early check in (about 1:45 p

there is a coin laundry right behind the train station so it’s like 8 mins walk from the hotel

was good, but if you were running late sometimes not much left asked for a late check out - no problem at all -

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from street

my kids were not happy but we had to find another pool else were and long beach wasn’t too far away

breakfast was great and always is.

the rooms and the breakfast area are so clean

put out- we saw other guests who knew walk away with them- which started discord with the kids

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

cookies at check in were a big win with the kids

however my kids enjoyed the pancakes

the breakfast and the staff was friendly

the pool is under repair

swimming pool not available. coffee in rooms was very poor quality.

pool wasn't functioning, my kids were so mad, i chose it especially for the pool

airport shuttle, clean and comfortable bed

adequate towels airport shuttle was probably the best kept secret of the hotel

everything. especially the breakfast

but we were offered shuttle service who can drop us off

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was delicious, bagels were really fresh

the bar staff were amazing !

hotel & spa has become my home away from home

spa was excellent

great for an adult weekend away from the kids

(drinks were amazing) we are looking forward to visiting again and using the spa services

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

the hotel has a resturant, snack place, gym and pool

the pool wasn’t heated! lol but it was a great place!

swimming pool and gym

clean place, friendly staff, pool temperature was great, food incredible, so quiet in the knight

the bar area was closed during the day on weekends

convenience of the location, because of were i was able to park my 18 wheeler

wifi had some issues but this was later sorted.

wifi didn't reach the first room we had at the end of the corridor

wifi was weak. one of the valets was quite rude - demanding a tip.

the wifi was very poor, rooms was good size bathroom a little bit on the small side ok if you are on

wifi didn t work and only valet parking was available

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

safety bar needed on the shower wall, not just in the tub

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

loved the lobby and bar area, had lots of options

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

great wifi

there was free wifi

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

kitchen laundry

kitchen

quiet area. laundry room. clean room! fridge and microwave. hot water.

the breakfast offering was good

having the kitchen facilities and this month the price was good.

oh and the hotel provided wonderful breakfast boxes for each room guest, thoughtfully filled with delicious and healthy treats

in morning received our breakfast

breakfast was awesome

breakfast included delicious, authentic bagels that are not so easy to find anymore and perfect for

location was perfect , breakfast was tasty

wifi was non existent

wifi connected but would not load websites

good working wifi

wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

wifi poor connection in our room.

very convenience and breakfast,

everything! breakfast is amazing, really clean and the staff is excellent !!

clean and the breakfast was great

the gym was available for free

breakfast was pretty great

very comfortable hotel - good bed, quiet, good wifi, good staff, good parking

the wifi worked well, and the bathroom was in good working order

parking, wifi, & breakfast were included /free

also, this time, for the first time, wifi wasn't

wifi want working in the rooms for 2 out if the 3 days we stayed

very near the airport with an excellent shuttle (hour by hour) 24/7 service

the shuttle service was fast and super nice

had a pre check in process to go through early in the morning, i had asked the receptionist for a late check out since i would be leaving at 5am and coming back at 11:30am to shower and catch some

hotel was very receptive to my late check out request

are 2 things: 1-the bathroom was a little too small 2- the breakfast needs some healthy choices: like apples, bananas and etc

shuttle bus srvice, font desk, breakfast.

the hotel allowed us to have an early check in which meant we could have a rest instead of hanging around

breakfast, clean and renovated, friendly staff

i workout daily and the small gym was well appointed with equipment in excellent condition so i got a decent hour workout upon my

had a gym it is located in an area that has cages around any place that takes money such as groceries etc

nice selection at breakfast and warm welcoming

breakfast could be better

continental breakfast with waffles made on the spot

shuttle service, continental breakfast, location to airport

were told the room would have a spa tub and it didn’t, the hot water only got luke warm, the sink faucet poured out water when it

helped me by offering a late check out time

very clean rooms and facility incl. gym.

accommodated my early check in request-after spending the last 48 hours sleeping in an airport with my dog, the

very clean, room was so comfortable. nice to have breakfast included. good gym facility.

water machine in the gym does not works

location and breakfast.

breakfast was not outstanding . location was however ideal

breakfast was a joke - a small bag with a yogurt and biscuit

breakfast was included, and we also got small snacks daily, like a yogurt, some biscuits and a

we didn't try the breakfast

breakfast to go is available but not vegetarian. more vegan options can be added.

calling the shuffle is cumbersome for people that don t have access to wifi

no free breakfast for the expensive stay. the wifi was unstable the tv channels were limited

clean, good wifi, complimentary coffee.

poor tv reception and very slow wifi

the free wifi was quite temperamental and kept disconnecting which was not ideal as i was unable to use

every 30 minutes from jfk airport, very comfy bed, wifi worked perfectly, tasty breakfast, i would recommend this place for a one night before flight

wifi didn't work but we didn't try to ask as we had mobile internet so maybe it was easy to solve

water pressure was low in shower, toilet kept getting clogged, wifi was onlying dropping.

a local sim card, you will have to call to the hotel in roaming from your phone as there is no wifi at the federal circle station

should have whats app or similar technologies to enable foreign visitors to use existing jfk wifi to contact the hotel

bedding, decor, staff, shuttle. i always know i’ll get a good night sleep.

the room includes a small kitchen with dishes and everything a family might need

the hotel offers free shuttle service, all staff we met was very welcoming and friendly, and the breakfast was superb

breakfast

clean, good breakfast, friendly staff and airport shuttle service

the hotel was decent, it has gym facility, complementary water and 24/7 service from hotel to the airport

waterpark/ activity for kids

24/7 access to a gym that also had a sauna

everything is self-service and not recommended for travelers with kids

convenient and reliable shuttle to and from the airport was a welcome amenity after travelling for so long

local maps for golf,, parks excellent resturants stop sending them off the island, parking lot needs a lot of help

the gym was very outdated

i was surprised not many guests used their gym and sauna

laundry next to our room

somewhat dated, but that adds to the charm. no restaurant and the gym was closed.

the front desk person was rude. the spa tub didn’t work as advertised

the spa was nice the room was clean and the service was good ?

the towels was ruff for price of spa tub room should have better towels

didn't like the fact that there its no refrigerator in the spa rooms

jet spa wasn't working correctly

the gym was well equipped

this last time kids were screaming and sounding like they were tearing up the room

the little gym area and business room was a plus

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with a smile

kids need to walk up to the 3rd floor after the long travel

location to beach low pet fee

only the bar food was available at the bar lounge

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

the receptionist to the cleaners and bar and waitstaff was excellent

the bar menu is good and tasty

wifi, very helpful staff, hot shower and very comfortable bed, shuttle service to airport very

wifi was the only thing that i like about this room

there was also no wifi in reception before you check in so not only did i have to wait to check in i also had to sit

plus wifi is not included in the room rate even the bottle of water

wifi was not working for me

good wifi.

is perfect wifi works well good water pressure in the shower

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

the room was clean and well lit. the employees were friendly and the bar food was tasty.

was pleasant and thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

some old cracked and walls, no golf channel on their tvs!????

very good free breakfast. p

it was clean, the staff and breakfast.

breakfast was really on the downside bed size was small

the gym area is not that good

no breakfast. (what happen).

was advertised hotel has a gym and a spa

no real breakfast in the morning.

fact that really good breakfast was a part of the price of accommodation, was a big plus for us

location, helpfulness of staff, breakfast, having a gym

cleanliness & breakfast

the breakfast room is large with a tv and the assortment of breakfast food is amazing

breakfast was ok but could have a few more choices for breakfast

breakfast was good

the guy serving breakfast was attentive and efficient

is neat and clean, friendly staff, breakfast is great, ample channels to watch on tv, comfy beds, convenient free parking

i went in to the pool for a swim and even that experience was great

add a second coffee maker in the breakfast area.

to breakfast early; took most of the hot food, then went back to the room and screamed at the kids for not being there

was a great selection of breakfast foods and drinks

clean quit the moon bar on the 8 fl and the one on the roof top i always stays there every time i go to

the 8 fl bar music was too loud in 6 and 7 fl area

i really feel this hotel with the bar up on top on the roof is badass and i will say those words badass good for you guys

location and shuttle to spa castle

the room was very modern and had a beautiful spa tub.

the shuttle that took us to airport!!!

the fitness center was decent and clean

they don't care about you and your family and small kids

location to citi field/subway. no pet fee.

the staff were amazing!! kevin the shuttle driver was just the best!

convenient store / deli right next door was friendly and had what i needed, hotel airport shuttle was prompt and friendly and easy short ride to laguardia airport

not able to use the gym; we could wear our masks and the they could restrict the number of

rooms, breakfast, proximity to the metro was really good. staff friendly and helpful.

the free shuttle to and from lga is also a fabulous perk

to lga great choice for late arrival and international flight the next day

able to connect to the wifi on my computer, even after multiple tries, asked the staff about it, but nothing and no one

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every now and then we ask front desk if they can call a

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

i wasn't given a wifi password or a remote control for my room

hotel has wifi and free, but limited parking

rooms, comfortable bed, quiet, helpful staff, free breakfast, good wifi, satellite tv, reasonable rates, no extra fees

the breakfast was delicious and had a nice little variety of cantonese and american breakfast staples

walking distance to citi firleld. nice room and good breakfast in the morning.

you get free breakfast in the morning & free wifi

breakfast was in a nice room and there was a good variety of food

early check in

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the indoor pool

the breakfast was yummy.

didn t use any amenities like the pool or gym

the fitness center never had more than one person in it but we saw it and the pool in use

the breakfast has a good selection

i never put 10 because wifi was so bad my kids not enjoyed much our stay keep on complaining about wifi

staff was amazing, they had veggie fried rice for breakfast which was a great hot option for me as i don

i was bummed that their 'gym' machine was broken

breakfast

“breakfast included” it’s a scam.

to “breakfast” on your website’ views of the food such as eggs sausage bagels; was not available

there was no breakfast offered. there was coffee.

lack of breakfast options

not too much. maybe breakfast

the elevator was super slow tho and the body wash in main bathroom was empty, we used the bar soap instead

no food or bar at this hotel

better breakfast menu

location and cleaniness, downside is no free breakfast. i would definitely stayed again

the breakfast was so good and the waiter (can't remember his name), he was awesome too

parking on site was safe/easy with an excellent shuttle driver/service to and from airport

the gym was closed.

the free shuttle to the airport.

restaurant leaves a lot to be deserved; what bar does not have gin

very nice new hotel with a shuttle to laguardia.

they gave me early check in at no cost and we're very attentive to answer any questions

the rooftop bar was ok, nothing special but a good place to enjoy a drink

no early check in

another plus, was a rooftop bar on top of the hotel but it is another business (not connected to the hotel)

requested early check in, and they called us 5 hours before normal check in hours to let us know the room was

the only reason we didn’t enjoy breakfast was simply due to our schedule, but we’ll definitely try it next time

hygienic and everything was working (hairdryer,microwave,refrigerator,television, wifi) flushing mall was 10 mins away by (+)room and bathroom were very clean, the wifi worked well and the hotel's location is closed to the subway and train station (*) wifi worked well (+)conveniently located to citi field had elevators to the floor, room cleaning, ac, mini fridge, wifi (+)free breakfast, free wifi, directv movie channels, location near flushing food, new furnishings (-)wifi (-)sent me a message to let them know otherwise they wouldn't secure my room and if i didn't pay for wifi during my 17 hour flight i might've missed that message (+)clean area is nice wifi is good breakfast has many options (+) wifi okay and good sized rooms for families (yey) (+)comfortable bed wifi good good bathroom good location

the person in the kitchen wasn t able to intervene

good breakfast, the bedrooms were better that we expected, very clean and big

daily room service made our room very inviting each of our 6 nights we returned from exploring nyc

location, the staff, no resort fees, basic breakfast but met our requirements

in pet fees (non refundable) for our 2 cats for 5 nights, ridiculous

the breakfast

our flight was cancelled and the front desk agent went above and beyond to sssist us with an early check in

i was made to pay $35+tax for early check in for 2

our room close to the laundry room, loud tv sounds all

the pool, the room

pool could’ve been warmer

didn't get to try the breakfast but for last minute booking and very short stay i was satisfied

kitchen

staff were extremely nice and helpful. kids enjoyed the pool.

very accommodating and even offered late check out

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

no turkey products on the breakfast menu. i don't eat pork.

an hour in the pool with kids for towels

they also did a buffet breakfast with a roaring fireplace

the breakfast was outstanding

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview