the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

convenience of the location, because of were i was able to park my 18 wheeler

the pool wasn’t open.

to much young kids being

breakfast was excellent was close to where i was going and i'll be back in two weeks

the breakfast and the staff was friendly

room was a good size enough room for the 5 of us 2 adults and 3 kids

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

my kids hurt themselves on the bed several times

the gym is very small and seems scary

breakfast was nice

the staff, location, breakfast, parking

the price for breakfast included, the beautiful and clean room was fair

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

cookies at check in were a big win with the kids

fridge stopped working, bathroom was very small, decor was poor and no wifi information in the room, i did not ask because i got tired of calling for everything

- carpets on the floor -no internet connection due to bad wifi

wifi connected but would not load websites

wifi was not good.

wifi was non existent

easy shuttle to the airport in the morning

bed $ pillows outstanding breakfast super!

but we were offered shuttle service who can drop us off

everything. especially the breakfast

the breakfast staff was not friendly

every thing. close to the lirr--- good parking, doorman service...quiet room....

the valet parking was easy and super friendly

pool was a little outdated (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (+)enjoyed everything about it especially the pool and how the light above changed colors (+) my friend and i didn t use the gym or pool this trip but it s always wonderful (-)the pool was on the small size but adequate. (-)pool was closed. and 2 full size vs qurens seemed odd (-)pool closes early 7pm (-)wish they had something in room stating where pool, gym and patio were, (-)pool openings (-)not access outside lounge chairs off the indoor pool/door was locked

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (-)room service meal price (+)clean, super nice staff and delicious room service (-)the menu for room service was limited and expensive. (-)room service rep over the phone mentioned that our food would be delivered in 45 mintues (+) room service for breakfast was excellent and well presented (+) room service was very good and super quick (+)room service breakfast was outstanding (-)took too long for room service (+) convenient access to restaurant in house, good room service and nice porters and bellmen ready to

red door spa waiting end of day and bar great with 2 different kind of

kitchen area was awesome, loved the fuller size refrigerator

staff courteous especially the man in the breakfast area

beds were not very firm-were only suitable for kids

no breakfast buffet

the kitchen was fully stocked with plates, utensils, pots, coffee, cups, stovetop, etc

they always accomodate my requests either for early check in and my preferred floor...

big rooms. nice, spacious pool.

pool closes early.

we enjoyed the game room( ping pong table and pool table)

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

the pool table and ping pong table in the game room were a lot of fun for our group

breakfast was acceptable. the room was clean.

lot doesn’t have enough space, breakfast was not what we expected but i’m sure is due to covid

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

ohh and i enjoyed the gym

wifi was a major problem. it was off for most of the day

i was on the 5th floor and the wifi signal was not very consistent. i'm sure this can be fixed.

i stayed on the 5th floor and the wifi was not consistent.

the channels and the wifi

there's free breakfast and free wifi

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to

pool area looked unkept, no staff visits, no fresh towels, pool was dirty

breakfast was amazing and loved my waitress

i always love my breakfast , the pool and hot tub so close to many activities

the individual working the bar used tepid coffee for irish coffee drink and i had to go to my room to make my decaffeinated

didn’t get the room i booked and we had share a bed with the kids with was uncomfortable

the only flaw we found was the pool tile is dangerously slippery!

fitness room and pool were excellent

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

i was a bridesmaid and was not provided any early check in, not even 30 min early

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

i needed an early check in and they did it !!!!!

when i got there for breakfast i was told i needed a voucher

i didn't have breakfast because i had other meal plans that morning.

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the bar menu is good and tasty

location to beach low pet fee

the receptionist to the cleaners and bar and waitstaff was excellent

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

the pool was very cold i called three times to have them turn the heat on in the pool and it was never

broken equipment in the gym no shower in the pool area. no jacuzzi

friendly staff, clean room, great breakfast, free parking.

kitchen could have additional equipment even just for simple cooking, such as a colander, small

we only had a hour in the pool but it was fun

the bar was a great touch and the bed was comfortable

breakfast

everything, we love it , pool , room , bed , food , breakfast. gym

the room was fantastic. breakfast was delicious.

the whole hotel was clean, down to the pool and gym areas

had a good breakfast avail

room and bathroom were clean, the coffee was excellent and plenty choices for breakfast

the pool looked great although we were unable to take advantage of it this trip

room was small and not fit for kids wanting to move about

heated pool

comfort, cleanliness, early check in

early check in

late check out

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

spa was excellent

the spa was also very nice

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

hotel & spa has become my home away from home

the bar and restaurant are cute and lovely

was very nice, and room was clean and our room had kitchenette witch was a plus and also very clean

didn’t like the fact that they said breakfast included but it was only coffee and muffins at the

kitchen

breakfast was basic and tv channels limited.

breakfast was only adequate.

they made us wait 1 1/2 hours for the shuttle

shuttle service continental breakfast late check out when requested

the shuttle to and from the airport

breakfast was okay for continental

hotel was very receptive to my late check out request

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

breakfast good. people be bad

breakfast was plentiful and food replaced as needed

the coffee was great and always available. breakfast was mediocre but that was expected.

the breakfast was incredible value

excellent choices and the breakfast area was well maintained ans always stocked well

bar is great friendly and always professional to include: hotel employees always very accommodating

gym is

hotel employees at the bar front desk and the team at the front desk

i k ikeda that they had a self laundry and that they dryer sheets and laundry soap were

room was nice and the bar area was a nice little thing to do to get out of the room for a

access to indoor pool, nice fitness room, good breakfast and great staff

loved having a kitchen to cook in! staff was great!

free breakfast, fast internet, excellent staff

staff and room and location were great. the breakfast was 5 star and plentiful.

the room was clean and well maintained. the breakfast offered several choices.

breakfast, clean and renovated, friendly staff

the hotel allowed us to have an early check in which meant we could have a rest instead of hanging around

clean, helpful staff, airport shuttle and very close proximity to airport.

breakfast and the shuttle service to the airport

very accommodating for my early check in due to an early flight

a spa tub in the room.

shuttle service was good which made it easy for us to transfer to

were told the room would have a spa tub and it didn’t, the hot water only got luke warm, the sink faucet poured out water when it

shuttle service, continental breakfast, location to airport

i did not eat breakfast

staff is great as is the kitchen

breakfast was great and easy quick day starter

the kitchen area option

would have liked more choice for breakfast.

kitchen area was a nice touch. clean room.

exceptionally clean room wifi was excellent bed comfortable breakfast was very good

the wifi worked very well, which was indispensable for getting some work done

wifi want working in the rooms for 2 out if the 3 days we stayed

the wifi worked well, and the bathroom was in good working order

parking, wifi, & breakfast were included /free

quiet large confortable room. good bed, good wifi good tv

wifi was weak

modern, upscale, comfortable. staff friendly. great location. wifi good

the wifi is very weak, the coffee machines are old and the gym is small

wifi kept going in & out

clean, good wifi, complimentary coffee.

wifi did not work so i had to pay to activate my cellular plan

the free wifi was quite temperamental and kept disconnecting which was not ideal as i was unable to use

poor and inaccurate instructions for wifi

location, on site restaurant, shuttle to jfk, wifi free

great gym and pool. convenient laundry room. useful shuttle service

staff was friendly, bar was nice and it was very clean

swimming pool and gym

clean place, friendly staff, pool temperature was great, food incredible, so quiet in the knight

he started to mention the amenities such as the bar and restaurant and their times to open and close

water pressure was low in shower, toilet kept getting clogged, wifi was onlying dropping.

wifi in the rooms could definitely be better i had to go down to the lobby to get good connection

wifi - not secure and did not appear free

hotel wifi keeps disconnecting. it could have been more stable.

a local sim card, you will have to call to the hotel in roaming from your phone as there is no wifi at the federal circle station

good to have a kitchen area in the room

airport shuttle free breakfast and the kitchen

great gym clean bed. nice decor.

clean, good breakfast, friendly staff and airport shuttle service

the hotel offers free shuttle service, all staff we met was very welcoming and friendly, and the breakfast was superb

cheap hotel fare. on time shuttle bus.

room had bed bugs, my kids got bite up i got bite up

they offered to change a room with a working phone wire but it was too late and my kids and i were too tired as we’ve already unpacked

had asked for rooms together as we were traveling with our 4 kids

and spacious room; hotel has a small shop in the foyer which is useful for small items; good gym; good wifi

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

is perfect wifi works well good water pressure in the shower

good wifi.

absolutely beautiful, outside pool, washer & dryer, very clean rooms, and parking

also great environment, pool and excellent restaurant, as well as spacious rooms and cozy bed

the kitchen area was great

might just say that the kitchen was excellent though there was no fumes extractor

if you have kids they won’t be happy about that

pool could be a bit warmer and the hot tub a bit cooler

great staff, clean, good breakfast, nice gym, good location next to malls and highways

didn t use any amenities like the pool or gym

didn t use any amenities like the pool or gym

the breakfast was yummy.

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

had breakfast at restaurant on last day, food was good not great

wifi had some issues but this was later sorted.

the wifi was very poor, rooms was good size bathroom a little bit on the small side ok if you are on

d install properly working fridges), then the hotel was for a new york sighseeing trip just

wifi was so bad: 0,5 mb download speed

wifi didn't reach the first room we had at the end of the corridor

wifi was the only thing that i like about this room

wifi, very helpful staff, hot shower and very comfortable bed, shuttle service to airport very

wifi was not working for me

there was also no wifi in reception before you check in so not only did i have to wait to check in i also had to sit

ich is complementary in every

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

loved the lobby and bar area, had lots of options

the gym was a little small

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

there was free wifi

great wifi

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

liked the facilities offered, the pool and gym along with the other facilities such as the washing

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

helped me by offering a late check out time

nice clean room, good breakfast and comfortable bed.

late night check in

breakfast was top tier

accommodated my early check in request-after spending the last 48 hours sleeping in an airport with my dog, the

water machine in the gym does not works

breakfast could be better!

we didn't try the breakfast

breakfast was included, and we also got small snacks daily, like a yogurt, some biscuits and a

breakfast was a joke - a small bag with a yogurt and biscuit

i didn't like the breakfast. it was the same every day and not worth the price.

the gym area is not that good

helpful staff. excellent breakfast.

advertised pool the be open and the gym door was unable to open and the staff was frustratingly difficult to get them to prop it

booked for 1 adult and 3 kids and they only gave us one bed even though i had requested 2 double beds

some old cracked and walls, no golf channel on their tvs!????

… room location was really bad … with kids and it was so cold … room heat was off

has the key to the room in the lobby that has the only microwave so i had to order food for my kids when i already had food i just needed to warm it up the ice machine kept breaking down and the

i enjoyed the breakfast, and the seated area was nice

location, staff, fast internet, breakfast, newspaper and having a gym.

than just soap price is extremely overpriced for an inn common area could use more facilities for breakfast/light

very convenience and breakfast,

nice breakfast served by another excellent staff member

room and breakfast

everything! breakfast is amazing, really clean and the staff is excellent !!

clean. conveniently located. great breakfast. quiet.

the jets in the spa bath in this particular room did not work properly

the spa was nice the room was clean and the service was good ?

the towels was ruff for price of spa tub room should have better towels

they don’t provide soap for the spa bath room at least something travel size for the customer

the front desk person was rude. the spa tub didn’t work as advertised

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's not a hotel for kids, i guess

the gym!! it should be equipped!

also the gym wasn't

hotel is older and may need a bit of tlc but it was clean, had a gym and the breakfast was surprisingly very good (hot and cold options in a buffet)

she waited all the way till the end for us including young kids to finish the breakfast very patiently and with a smile

noisy room i was next to laundry room place needs a total renovation

i love using the gym

the gym facility is in the basement, machines not working

laundry next to our room

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

oh and the hotel provided wonderful breakfast boxes for each room guest, thoughtfully filled with delicious and healthy treats

breakfast included delicious, authentic bagels that are not so easy to find anymore and perfect for

breakfast was awesome

the breakfast was really nicely packed in the morning and in the bar/reception area there is free

the breakfast had everything we needed, the orchid was the perfect touch

wifi is available with good signal strength, but the connection speed is too slow for more than

wifi is a bit hit and miss

the front desk informed me that the $50 covered the free glass of rose, the free wifi and their yoga mats should you choose to take their classes

get rid of the obligatory spa charge. i'm 83; my wife is 74.

would be handy if room service was available a bit later, but local delivery options filled in fine

clean, safe, huge tub, free breakfast and nice staff!

like the location, there was a super market right opposite the hotel where we were able to get breakfast materials seeing that the hotel does not offer breakfast

helped us to find where to park the moving truck

breakfast was fine, but not much variety. location was good.

no breakfast

good breakfast.

the breakfast room is large with a tv and the assortment of breakfast food is amazing

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

breakfast area is a bit small

breakfast was ok but could have a few more choices for breakfast

the room was very modern and had a beautiful spa tub.

the 8 fl bar music was too loud in 6 and 7 fl area

location and shuttle to spa castle

the spa tub the balcony and the staff we're amazing.

clean quit the moon bar on the 8 fl and the one on the roof top i always stays there every time i go to

the location was amazing! the shuttle bus from/to lga was very helpful too.

the shuttle driver was awesome, and most of the staff was very friendly and helpful

they don't care about you and your family and small kids

the shuttle driver was great and the room was clean and bed was comfy

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

to “breakfast” on your website’ views of the food such as eggs sausage bagels; was not available

there was no breakfast offered. there was coffee.

the rooftop view was nice for breakfast

lack of breakfast options

not too much. maybe breakfast