the breakfast need to have more selection

shuttle service continental breakfast late check out when requested

laundry facilities and vending

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200 hrs to 0600 hrs

shuttle service is really convenient and the staff is really nice

the staff at check in also promised us a late check out at 4pm

room is spacious and the gym is quite good

very accommodating for my early check in due to an early flight

we were able to get a late check out which meant we could hang around

breakfast and the shuttle service to the airport

a spa tub in the room.

shuttle service was good which made it easy for us to transfer to

helping staff. the guy at front desk was friendly and shuttle bus was good.

) the only thing i wish it was on website that there is no shuttle after 11 pm, cause they waited for quite while and only after understood to take

airport was close. shuttle left on time. room was excellent

location to beach low pet fee

the bar menu is good and tasty

only the bar food was available at the bar lounge

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the receptionist to the cleaners and bar and waitstaff was excellent

the breakfast staff was not friendly

front desk personnel exhibited exceptional customer service skills, cleanliness of the hotel, breakfast was delicious, bagels were really fresh

didn't stay for breakfast

breakfast was very. nice to have shuttle service to jfk

breakfast was very. nice to have shuttle service to jfk

clean, good wifi, complimentary coffee.

location, on site restaurant, shuttle to jfk, wifi free

poor tv reception and very slow wifi

poor and inaccurate instructions for wifi

no free breakfast for the expensive stay. the wifi was unstable the tv channels were limited

a local sim card, you will have to call to the hotel in roaming from your phone as there is no wifi at the federal circle station

the wifi was working so perfectly

should have whats app or similar technologies to enable foreign visitors to use existing jfk wifi to contact the hotel

wifi in the rooms could definitely be better i had to go down to the lobby to get good connection

every 30 minutes from jfk airport, very comfy bed, wifi worked perfectly, tasty breakfast, i would recommend this place for a one night before flight

great breakfast, very clean, near shopping center, fitness room

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

the breakfast was extremely well done and delicious with a very nice variety

the price for breakfast included, the beautiful and clean room was fair

great room, great to stay with kids, and breakfast excellent

loved the kitchen

a very quick layover, so i really didn't stay long enough to observe any negatives, except: the shuttle lettering should glow in the dark to make it easy to identify, and the shuttle schedule

the hotel offers free shuttle service, all staff we met was very welcoming and friendly, and the breakfast was superb

good to have a kitchen area in the room

breakfast

gym was good. female steam room broken though.

up at jfk shuttle point was on time

there wasn't any carts for luggage's and we had to take up n down all out stuff and tend to our kids

24/7 access to a gym that also had a sauna

location, gym and breakfast.

good breakfast the place very convenient close train restaurants and groceries very recommend to stay

br4leakfast and gym

noisy kids. rooms are not really sound proof. rooms are small for that price

that works there are so helpful the breakfast is great and the staff that comes and cleans the room is

there is a coin laundry right behind the train station so it’s like 8 mins walk from the hotel

wifi was the only thing that i like about this room

bed, free wifi. dinner was really excellent.

reasonably priced restaurant on site, wifi good

plus wifi is not included in the room rate even the bottle of water

wifi

wifi is a bit hit and miss

wifi is available with good signal strength, but the connection speed is too slow for more than

the front desk informed me that the $50 covered the free glass of rose, the free wifi and their yoga mats should you choose to take their classes

i wish the choice of morning coffee would be wider. and the roof bar closes rather early.

bed is comfy, spa and pool would have been lovely had we known to bring bathing suits

and not when i'm leaning over a still frozen bathtub after having just come back from the gym

the breakfast was kind of bleak

the pool wasn’t open.

they rented the hotel to kids and their was a huge fight right outside my door

i think the pool should stay opened later i like to swim at night when it's cooler

helped me by offering a late check out time

late night check in

breakfast was amazing, room was comfy and clean.

comfy bed, early check in, coffee/tea machine

the breakfast tasted pretty good as well

reached there early in the morning and i was really pleased as i was given early check in

i didn't like the breakfast. it was the same every day and not worth the price.

no water bottles or kettle, minimal snacks for breakfast

breakfast was a joke - a small bag with a yogurt and biscuit

i mis that they didn't have continental breakfast ud83dude15

breakfast was not outstanding . location was however ideal

also the gym wasn't

hotel is older and may need a bit of tlc but it was clean, had a gym and the breakfast was surprisingly very good (hot and cold options in a buffet)

the shower had good pressure, there was also a small bath, good size for our kids, and plenty of nice towels to use

the gym!! it should be equipped!

gym

held my kids hands

late check out

midnight i was woken up to what sounded like kids running up and down the hall being very loud

friendly staff. early check in

comfort, cleanliness, early check in

the spa bath jacuzzi was very relaxing!

the jets in the spa bath in this particular room did not work properly

the towels was ruff for price of spa tub room should have better towels

they don’t provide soap for the spa bath room at least something travel size for the customer

didn't like the fact that there its no refrigerator in the spa rooms

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

the patio bar was in particular a lovely place to have a drink

spa was disappointing- i had a scalp massage and foot massage and it was mediocre, i expected

even the parking attendants where super friendly and helpful

every thing. close to the lirr--- good parking, doorman service...quiet room....

bit small) and the gym is a bonus

very convenience and breakfast,

breakfast amazing, staff very friendly, very clean , and family environment

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

nice breakfast served by another excellent staff member

only bagels were served at breakfast, no toast/bread option available

convenience of the location, because of were i was able to park my 18 wheeler

the parking lot is not safe

i like the fact it had parking

the parking and the morning staff

fast wifi

no wifi small tv

need to have wifi

complimentary breakfast ends too early 7-10am would be better

if it wasn’t for the waffle maker (which is a novelty) then we would have struggled with the kids

kitchen area was awesome, loved the fuller size refrigerator

the kitchen was fully stocked with plates, utensils, pots, coffee, cups, stovetop, etc

beds were not very firm-were only suitable for kids

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

great wifi

there was free wifi

was able to leave luggage early in the morning in lieu of an early check in

the breakfast was very nice

hotel was dirty i had an business meeting at 2:00pm so i requested an early check in they refused me

i liked how i was allowed early check in

staff is great. convenient for my.purpose. free breakfast. clean.

breakfast is so convenient.

missing a do not disturb sign, no wifi instructions

good wifi.

d to call front desk)

noisy from traffic; no help getting access to wifi even though it was provided; no amenities ex coffee; dark

wifi access

ohh and i enjoyed the gym

kitchen staff was rude and full of attitude

the lobby and kitchen area were very clean, the staff was friendly, great location

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

breakfast was average but that's

they always accomodate my requests either for early check in and my preferred floor...

wifi

noise of moving furniture throughout night and day, no wifi , no microwave in room , no changing of towels for stay of more than 1 night and no face

very friendly staff, good wifi, good heating/aircon clean rooms

the wifi was catastrophic

gym is the complete 2nd floor with treadmilsl in the front

wifi was unacceptably slow

the channels and the wifi

i was on the 5th floor and the wifi signal was not very consistent. i'm sure this can be fixed.

there's free breakfast and free wifi

wifi was a major problem. it was off for most of the day

the bar was delightful

cozy and gym & pool is open and kept very clean

gym and pool need renovation

great location, breakfast staff and front desk staff were both great-friendly and super helpful

limited availability to pool due to covid.

big rooms. nice, spacious pool.

to the corona virus, i decided to book a suite here so that my daughter and i can lounge by the pool

we enjoyed the game room( ping pong table and pool table)

in this time of covid having a kitchen was very helpful

had a suite that had a terrace that leads to the pool

kitchen area was tired and let down the overall impression of the room, but was not an issue

breakfast was included both hot and cold

friendly staff, clean room, great breakfast, free parking.

the kitchenette, clean roomy, provided breakfast.

i tried using the gym but for some reason it was not available but i couldn’t find any signage explaining what it

good wifi

location is good, room is ok, clean and good wifi.

the staff was great, facilities were clean and the breakfast was great.

everything, breakfast was delicious!!

we didn't know what time breakfast was

there was no breakfast offered. there was coffee.

they always have fresh tea at the lobby and great breakfast at the roof

lack of breakfast options

breakfast is just ok and there should be a microwave in the room

breakfast was not good n room is bit small in size

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

breakfast was not included so we skipped it. i thought it was included

when i got there for breakfast i was told i needed a voucher

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

i didn't have breakfast because i had other meal plans that morning.

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

good breakfast.

the guy serving breakfast was attentive and efficient

daily breakfast, easy access

cleanliness & breakfast

good gym and free (ok) breakfast

didn't like the breakfast that was included

excellent rooftop bar to continue the fun

location and size of the room is great. gym is small but nicely maintained and equipped.

another plus, was a rooftop bar on top of the hotel but it is another business (not connected to the hotel)

had to be at the airport at 5:30am but shuttle service didn't start until 6am

were not too friendly, fitness center was run down and had water leaking from the ceiling that was getting all over the

and the worker there are negative people and they were bothering me and my kids

the staff were amazing!! kevin the shuttle driver was just the best!

early check in club lounge

breakfast could have been a little more selection but i wasn't disappointed

the breakfast did not include many warm options for kids.

you get free breakfast in the morning & free wifi

walking distance to citi firleld. nice room and good breakfast in the morning.

breakfast it's same all day.

hygienic and everything was working (hairdryer,microwave,refrigerator,television, wifi) flushing mall was 10 mins away by (+)room and bathroom were very clean, the wifi worked well and the hotel's location is closed to the subway and train station (*) wifi worked well (+)conveniently located to citi field had elevators to the floor, room cleaning, ac, mini fridge, wifi (+)free breakfast, free wifi, directv movie channels, location near flushing food, new furnishings (-)wifi (-)sent me a message to let them know otherwise they wouldn't secure my room and if i didn't pay for wifi during my 17 hour flight i might've missed that message (+)clean area is nice wifi is good breakfast has many options (+) wifi okay and good sized rooms for families (yey) (+)comfortable bed wifi good good bathroom good location

early check in

the breakfast room is filled constantly by the lady in charge

the kitchen staff young lady was a hard worker, kept things tidy and clean, and

breakfast is great

no wifi in room

the wifi worked and so did the ac

the wifi doesn't even connect to my iphone or ps4

wifi was good

the wifi is bad

early check in

free wifi

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every now and then we ask front desk if they can call a

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access, dirty carpet, moldy tiles in bathroom, super hard bed, black hairs on the pillow cases

i wasn't given a wifi password or a remote control for my room

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

with family one expects the room to have a microwave and a fridge to store milk for little kids

i enjoyed the gym

location was good, 5 min walk to metro. breakfast was okay. can happily stay here next time!

front desk waived early check in fees

good breakfast, clean room/bathroom and gym..

they gave me early check in at no cost and we're very attentive to answer any questions

location and shuttle to spa castle

the rooftop bar was closed but the oo lounge was great.

stayed in a king spa room

the staff and bar on the rooftop c:

i really feel this hotel with the bar up on top on the roof is badass and i will say those words badass good for you guys

staff allowed a late check out

accommodates late check out for free

location and cleaniness, downside is no free breakfast. i would definitely stayed again

cleanliness, friendly staff, yummy breakfast

no restaurant or bar except coffee bar until 10

bar was closed and the breakfast was bite sized frozen then microwaved food

the free shuttle to and from lga is also a fabulous perk

think that it should be advertised that the breakfast buffet is not included

shuttle from airport, perfect location, beautiful clean room and the staff especially at the front

bed is good, environment is nice and 24 hr shuttle service

bigger room and kitchen ( what i didn’t use) they have laundry

large ,clean,well appointed rooms. friendly staff - nice breakfast-

there is a modest pool and gym, which is nothing fancy but not bad

try to give my kids a bath and the stopper in the bathtub did not work

the pool spacious room my room heat was broken they immediately reroomed me it was great

me and my husband go away we always look at the pool and it was great the pool could be a little warmer but it was great the spa hot tub was really

am so tired of booking hotels based on a pool and then when i arrive the pool is broken

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

king room w/ sofa bed perfect for me and my 3 kids

no complimentary water, the room didn't have a book of guide listing features or numbers, the bar area

fitness room and pool were excellent

separately for laundry and the gym isn’t well stocked very barebones

prices at the little cafe bar in the front office could have been less expensive

the gym was closed.

very friendly staff and beautifully appointed. gym and pool very nice.

parking on site was safe/easy with an excellent shuttle driver/service to and from airport