bed $ pillows outstanding breakfast super!

airport shuttle available

adequate towels airport shuttle was probably the best kept secret of the hotel

i wish they advertised their free shuttle service

but we were offered shuttle service who can drop us off

the staff was very friendly. our room was very nice and clean. the breakfast was delicious.

breakfast of just ok, and location was great.

great breakfast, very clean, near shopping center, fitness room

the price for breakfast included, the beautiful and clean room was fair

cookies at check in were a big win with the kids

swimming pool closes way too early, my kids were very upset

there is a coin laundry right behind the train station so it’s like 8 mins walk from the hotel

my kids were not happy but we had to find another pool else were and long beach wasn’t too far away

breakfast is your choice of what you want to eat,scrambled eggs fried potatoes, sausages, waffles,

checks all the boxes for us, and the hot breakfast items change slightly each day -- perfect for a multi-day stay

the pool wasn’t open.

to much young kids being

however my kids enjoyed the pancakes

the pool is under repair

swimming pool not available. coffee in rooms was very poor quality.

i asked for a late check out and it was done

had a pre check in process to go through early in the morning, i had asked the receptionist for a late check out since i would be leaving at 5am and coming back at 11:30am to shower and catch some

& passion meet that’s all i can say , they arranged a van to the airport free of charge , breakfast was free , rooms were clean , their services are transparent no hidden costs , i loved

at the end of the hotel, it was very quiet and no noise issues, except for people using the laundry from 2200 hrs to 0600 hrs

laundry facilities and vending

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

the receptionist to the cleaners and bar and waitstaff was excellent

the bar menu is good and tasty

only the bar food was available at the bar lounge

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

even the parking attendants where super friendly and helpful

valet parking was prompt

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

amazing staff. beautiful grounds and rooms. lovely location. free parking!!!

the spa worked with us to the fullest to get us ready

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

comfort, cleanliness, early check in

early check in

late check out

held my kids hands

friendly staff. early check in

breakfast, clean and renovated, friendly staff

the shuttle service to and from the airport was a plus

gym was clean and good breakfast that you can get to go

free shuttle from train station, offered late check out.

shuttle service is reliable and free. good breakfast included. the staff is very helpful.

helping staff. the guy at front desk was friendly and shuttle bus was good.

staff helpful and shuttle service was very useful

shuttle service was good which made it easy for us to transfer to

miss breakfast but everything else was wonderful and the workers are very nice so thumbs ud83dudc4d up

shuttle service was very good and rooms were clean, well kept, and modern looking

convenience of the location, because of were i was able to park my 18 wheeler

i really enjoyed how the room had its own kitchen abs was able to cook for the time i was there

loved everything about the space , location , pool and the breakfast

the swimming pool for the kids and the location was great!

no breakfast buffet

the suite was exactly what we needed. loved the kitchen.

i usually don't care about the wifi, but this time we used it for a work video call, and it worked very well

no free breakfast for the expensive stay. the wifi was unstable the tv channels were limited

calling the shuffle is cumbersome for people that don t have access to wifi

clean, good wifi, complimentary coffee.

poor and inaccurate instructions for wifi

the wifi was working so perfectly

facilities eg wifi in the room, aircon, and heater and customer relations

hotel wifi keeps disconnecting. it could have been more stable.

wifi in the rooms could definitely be better i had to go down to the lobby to get good connection

wifi - not secure and did not appear free

clean, good breakfast, friendly staff and airport shuttle service

kitchen microwave full fridge

shuttle, breakfast, and proximity to jfk really big pluses.

great gym clean bed. nice decor.

gym was well equipped

cheap hotel fare. on time shuttle bus.

conveniently to jfk, with a shuttle, clean comfy rooms.

location, gym and breakfast.

the shuttle was very convenient due to an overnight stay while switching between lga and jfk airports

give us late check out at no charge

they always accomodate my requests either for early check in and my preferred floor...

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

gym equipment

breakfast was amazing

pool and gym closed

liked everything including the complimentary breakfast and the complimentary coffee that was kept in the lobby

the wifi connection was not so great in some part of the room especially the bed area.

wifi was unacceptably slow

the channels and the wifi

i was on the 5th floor and the wifi signal was not very consistent. i'm sure this can be fixed.

i stayed on the 5th floor and the wifi was not consistent.

big rooms. nice, spacious pool.

the pool table and ping pong table in the game room were a lot of fun for our group

had a suite that had a terrace that leads to the pool

pool closes early.

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes and a hot and noisy

that the pool was opened and clean

the bar was delightful

breakfast quality could have been better

everything, we love it , pool , room , bed , food , breakfast. gym

everything especially the bed and the pool.

unable to use the jacuzzi or pool at the time of my stay

i miss the breakfast but i no it was good

good location, free parking, ev charger on site.

the kitchenette, clean roomy, provided breakfast.

small gym available

the wifi is not the best

bed, free wifi. dinner was really excellent.

d some other guests)

wifi, very helpful staff, hot shower and very comfortable bed, shuttle service to airport very

wifi did not work , bush shuttle to and from the hotel was out of service

i needed an early check in and they did it !!!!!

not breakfast

i still prefer a bar of soap for shower and not the lotions

i was a bridesmaid and was not provided any early check in, not even 30 min early

i loved the convenience if early check in i had requested.

helped me by offering a late check out time

was pretty good easy access to go anywhere through subway and breakfast was good

was right there breakfast in the morning nothing to complain about it was nice and quiet everything was

water machine in the gym does not works

breakfast was top tier

late night check in

there is a modest pool and gym, which is nothing fancy but not bad

spacious room they actually serve you breakfast not just bagels and cereal

the beds were comfortable and the kids enjoyed the pool. i enjoyed the hot tub.

had a pool and a jacuzzi as well as fitness room and a computer lounge for the guest

and as if the kids don’t spend enough time in the water we got to use the hotel pool too which is tiny, but nice

pool very nice and loved fire pit

the fire pit in the back was nice and the bar but the rooms.

the gym was not the best - some of the weights were missing

pool is very small. shower water had low pressure

the pool wasn't open. ðŸ ? ??

i forgot to get breakfast.

breakfast to go is available but not vegetarian. more vegan options can be added.

breakfast - apple juice was a good

breakfast was not outstanding . location was however ideal

we didn't try the breakfast

the spa bath jacuzzi was very relaxing!

the spa was nice the room was clean and the service was good ?

didn't like the fact that there its no refrigerator in the spa rooms

they don’t provide soap for the spa bath room at least something travel size for the customer

the front desk person was rude. the spa tub didn’t work as advertised

size of room and beds were small for a family of four with 2 teenage kids

we were a family disturbed by the family next doors in/out and loud kids playing in hall slamming doors

there wasn't a pool for the families that were staying there, but there is a gym

if i recall correctly, i had a problem to find some appropriate tv channel for the kids, too - but then, it's not a hotel for kids, i guess

the gym was well equipped

great staff clean room exceptional wifi great value

fridge stopped working, bathroom was very small, decor was poor and no wifi information in the room, i did not ask because i got tired of calling for everything

wifi connected but would not load websites

wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

old world charm but partially renovated with modern touches like tv, wifi, microwave, fridge and coffeemaker

nice breakfast served by another excellent staff member

clean. conveniently located. great breakfast. quiet.

very convenience and breakfast,

the complimentary breakfast was delicious

room and breakfast

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

there was free wifi

great wifi

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

safety bar needed on the shower wall, not just in the tub

the gym was a little small

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

loved the lobby and bar area, had lots of options

if the hotel would invest some money to set up an up to date wifi

wifi didn t work and only valet parking was available

wifi did not work

the wifi was very poor, rooms was good size bathroom a little bit on the small side ok if you are on

d install properly working fridges), then the hotel was for a new york sighseeing trip just

wifi is a bit hit and miss

wifi is available with good signal strength, but the connection speed is too slow for more than

the front desk informed me that the $50 covered the free glass of rose, the free wifi and their yoga mats should you choose to take their classes

nice roof top bar and views at as well

would be handy if room service was available a bit later, but local delivery options filled in fine

spa was excellent

great spot for girls night with dinner, bar and spa

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

great for an adult weekend away from the kids

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

clean place, friendly staff, pool temperature was great, food incredible, so quiet in the knight

swimming pool and gym

dinner - breakfast excellent service amenities pool pleasantly furnished

center very pleasant, clean, well lit and looking into pool area

hotel is beautiful. the pool was clean, close to the beach.

the breakfast room is large with a tv and the assortment of breakfast food is amazing

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

cleanliness & breakfast

breakfast was good

lack of parking and the breakfast choices were not too good, especially if you have dietary

missing a do not disturb sign, no wifi instructions

wifi not working through out my stay. complained till now.

not comfortable for working, wifi not work properly, no one change towels

good wifi.

d to call front desk)

the rooftop view was nice for breakfast

wish they served continental breakfast and the rooms were kind of small but,other than that it was a great stay

breakfast was not good n room is bit small in size

“breakfast included” it’s a scam.

not too much. maybe breakfast

were not too friendly, fitness center was run down and had water leaking from the ceiling that was getting all over the

the fitness center was decent and clean

the shuttle driver was great and the room was clean and bed was comfy

the location great, very close to the subway station and multiple busses, clean, airport shuttle

flight was canceled and the shuttle picked us up and took us to the hotel

gym reasonably well

the rooftop bar was great!

breakfast is good and has an oriental touch

beautiful room 2 way city views. breakfast area could use a little more upkeep

the dinning room was closed and so was the gym

the room was very modern and had a beautiful spa tub.

location and shuttle to spa castle

the 8 fl bar music was too loud in 6 and 7 fl area

stayed in a king spa room

the rooftop bar was closed but the oo lounge was great.

not good for kids

breakfast was in a nice room and there was a good variety of food

we were lucky enough to get early check in which was greatly appreciated after a long flight

in room electric water kettle disposable slippers, tooth brush and tooth paste fast wi-fi late check out policy:

the breakfast did not include many warm options for kids.

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by person at desk

hotel has wifi and free, but limited parking

about the wi-fi they usually give me the pass word when i pay but no wifi was giving to me to sign in into it

desk are not helpful my key was cancelled on my 3rd day wont work wifi is weak and u always have to log on every now and then we ask front desk if they can call a

sheets, stains on the blanket, the moldy ceiling that was coming apart, no television remote or wifi access, dirty carpet, moldy tiles in bathroom, super hard bed, black hairs on the pillow cases

early check in

i enjoyed the gym

gym is hardly even basic

honestly everything was ok i was hoping that there will be a gym but overall perfect

really love this hotel for its amazing location (2min walk from bodhi gym), but the whole facility is very very clean

were clean and the breakfast was efficient

hygienic and everything was working (hairdryer,microwave,refrigerator,television, wifi) flushing mall was 10 mins away by (+)room and bathroom were very clean, the wifi worked well and the hotel's location is closed to the subway and train station (*) wifi worked well (+)conveniently located to citi field had elevators to the floor, room cleaning, ac, mini fridge, wifi (+)free breakfast, free wifi, directv movie channels, location near flushing food, new furnishings (-)wifi (-)sent me a message to let them know otherwise they wouldn't secure my room and if i didn't pay for wifi during my 17 hour flight i might've missed that message (+)clean area is nice wifi is good breakfast has many options (+) wifi okay and good sized rooms for families (yey) (+)comfortable bed wifi good good bathroom good location

nice that they provided breakfast

the breakfast room is filled constantly by the lady in charge

everything was great my kitchen was spotless staff was very friendly

early check in

they gave me early check in at no cost and we're very attentive to answer any questions

bigger rooms more than expected, italian connection, polite staff, nice lobby, facilities of gym, laundry, breakfast, easy to move around

the change machine in the laundry room did not work

the gym, the lobby, the patio and the second floor, the water pressure ❤️ i have no complaints and

shuttle driver did not provide me with a safe experience

beds were too small for 2 people it was may be double bed for kids not adults ask for extra blankets instead they provide us cotton

the breakfast was so good and the waiter (can't remember his name), he was awesome too

better breakfast menu

bar was closed and the breakfast was bite sized frozen then microwaved food

terrace bar as promised, no place to eat breakfast, even saturday a party goes on under highway bridge til

level 3 for breakfast and gathering place with tables

comfortable beds, staff was helpful, free shuttle service to/from airport, 2 miles from chase

nice gym

bar was a nice touch to our morning wakeup routine

very friendly staff and beautifully appointed. gym and pool very nice.

shuttle to and from jfk airport

very friendly staff, good wifi, good heating/aircon clean rooms

the wifi was catastrophic

wifi

noise of moving furniture throughout night and day, no wifi , no microwave in room , no changing of towels for stay of more than 1 night and no face

they were able to get me early check in.

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out

parking laundry service staff

there could have been a broader selection for breakfast.

to do laundry so i needed detergent so i went to front desk and had to wait a half hour before someone

quiet area. laundry room. clean room! fridge and microwave. hot water.

was very nice, and room was clean and our room had kitchenette witch was a plus and also very clean

staff allowed a late check out