convenience of the location, because of were i was able to park my 18 wheeler

wifi was terrible in my room and there was no elevator which made carrying my luggage up and down

wifi was not good.

wifi was non existent

fridge stopped working, bathroom was very small, decor was poor and no wifi information in the room, i did not ask because i got tired of calling for everything

old world charm but partially renovated with modern touches like tv, wifi, microwave, fridge and coffeemaker

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

swimming pool not available. coffee in rooms was very poor quality.

was bummed bc our kids would have enjoyed

i think the pool should stay opened later i like to swim at night when it's cooler

just didn’t like when it says free breakfast and you get your food and the lady that’s there give you a stink

however my kids enjoyed the pancakes

was really upset about the people screaming and fighting at 12,2, and 3 in the morning and the kids jumping on the beds above us at 6am

had a good breakfast avail

out to shae, she was fantastic and answered all of my questions / helped with an efficient and early check in

no restaurant on site. the gym was inadequate

was a great selection of breakfast foods and drinks

the gym is very small and seems scary

breakfast was excellent, everything needed to satisfy for both adults and the kids

rooms/beds were a tad bit on the smaller side, especially with family members (2 kids)

check in was very easy. breakfast was good. all employees were polite.

checks all the boxes for us, and the hot breakfast items change slightly each day -- perfect for a multi-day stay

the rooms and the breakfast area are so clean

cookies at check in were a big win with the kids

the staff, location, breakfast, parking

great room, great to stay with kids, and breakfast excellent

the price for breakfast included, the beautiful and clean room was fair

breakfast was very. nice to have shuttle service to jfk

everything. especially the breakfast

easy shuttle to the airport in the morning

breakfast was very. nice to have shuttle service to jfk

good location and clean room. breakfast was actually better than expected

they always accomodate my requests either for early check in and my preferred floor...

paid for a room with a patio and pool view but the room did not have a pool view rather the end unit near bushes and a hot and noisy

the pool table and ping pong table in the game room were a lot of fun for our group

loved the setting of the rooms most of all that it had a mini kitchen on it with things i needed to

rooms are very large and all have a patio that faces the pool

in this time of covid having a kitchen was very helpful

king room w/ sofa bed perfect for me and my 3 kids

the only flaw we found was the pool tile is dangerously slippery!

had a good time at the gym

we were early so we used your wonderful pool and outside tables

was not heated everyday i showed there was ants on the shower head also they pick and choose what kids they like to make a profile of

pool, gym, business center, etc

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt work the place was

did not have breakfast but the location is perfect.

exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to improve

was very friendly, the room was big enough for me and 3 kids

beds were not very firm-were only suitable for kids

loved everything about the space , location , pool and the breakfast

more of a selection for the weekday breakfast

close to adelphi university water at front desk with fruit cleanliness breakfast

love the fact that the pool area the barbecue area the fire pit area was all open and was ready for

bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

the breakfast was enjoyable with plenty of options

lot doesn’t have enough space, breakfast was not what we expected but i’m sure is due to covid

clean and comfy bed nice breakfast

due to covid-19 the breakfast was limited and the pool and fitness center were unavailable

there's free breakfast and free wifi

the channels and the wifi

figure out how to get wifi on ps4 for the kids so had to use my phone as a hotspot

wifi was unacceptably slow

i stayed on the 5th floor and the wifi was not consistent.

i needed an early check in and they did it !!!!!

the bar was nice

breakfast was not included so we skipped it. i thought it was included

as described small beds no bar and lousy breakfast lorries parked in car park and starting early rooms were very noisy and not

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

00pm) got there pretty early,had waited hours for a room to be

the spa worked with us to the fullest to get us ready

a place to rest, recharge, and got the gym

there was also plenty of parking for my car

even the parking attendants where super friendly and helpful

breakfast was not hot meals.jus quick grab and go snacks.-

there could have been a broader selection for breakfast.

no breakfast's

the kitchenette area

parking laundry service staff

bed confortable, studio space nicely organized, kitchen ok, breakfast very good

staff never mentioned there was a pool there was a gym,or were anything was just the one girl others were

did not get a chance to use the gym and the pool, but they looked quite nice

i miss the breakfast but i no it was good

gym some broken equipment needs attention

the bar area was inviting, the elevators quiet and quick

bar hours should be extended if patrons are present

breakfast quality could have been better

the whole hotel was clean, down to the pool and gym areas

gym and pool need renovation

nice, clean, new hotel with anindoor pool and jacuzzi.

the continental breakfast was very nice

breakfast not stocked or replenished well.

breakfast was great

wasn't crazy about breakfast. wife thought it was fine.

room was nice and the bar area was a nice little thing to do to get out of the room for a

the food at the bar bistro was just average.

bar is great friendly and always professional to include: hotel employees always very accommodating

hotel employees at the bar front desk and the team at the front desk

gym is

only the bar food was available at the bar lounge

the bar menu is good and tasty

had the gangster feel white decor and a bar and restaurant on sight near were we travel frequently i would come back again in a

the receptionist to the cleaners and bar and waitstaff was excellent

location to beach low pet fee

access to indoor pool, nice fitness room, good breakfast and great staff

free breakfast, fast internet, excellent staff

staff and room and location were great. the breakfast was 5 star and plentiful.

was great having a mini kitchen. great hotel

the room was clean and well maintained. the breakfast offered several choices.

spa was excellent

kids totally love the fact we can finally use the swimming pool

property was nice best part was the spa treatment.

great for an adult weekend away from the kids

hotel & spa has become my home away from home

i could park my truck right by our room

i asked for late check out & received 30 additional minutes

the kitchen is convenient for us to cook some food.

was expecting a little more than what was available for breakfast

would have liked more choice for breakfast.

the breakfast is too simple.

breakfast

wifi was weak

rooms need updating. wifi was horrible.

quiet large confortable room. good bed, good wifi good tv

internet wifi was barely adequate

wifi kept going in & out

pool could’ve been warmer

the gym was will equipped and the breakfast has much variety.

the breakfast. i'd stay here solely for the breakfast, the cooks are fantastic.

one of the kitchen staff members went out of their way to help my husband pack breakfast in some containers,

the pool/jacuzzi and gym were available for use via private reservation to maintain safety

didn t use any amenities like the pool or gym

the breakfast was yummy.

the fitness center never had more than one person in it but we saw it and the pool in use

had to pay extra for breakfast even though tasted good and no food offered for dinner.

the indoor pool

comfort, cleanliness, early check in

midnight i was woken up to what sounded like kids running up and down the hall being very loud

held my kids hands

friendly staff. early check in

early check in

thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

is perfect wifi works well good water pressure in the shower

good wifi.

the gym was simple but always available.

clean room, helpful staff, nice hotel bar that was not as expensive as i thought it would be,

exceptionally clean room wifi was excellent bed comfortable breakfast was very good

very comfortable hotel - good bed, quiet, good wifi, good staff, good parking

also, this time, for the first time, wifi wasn't

parking, wifi, & breakfast were included /free

the wifi worked very well, which was indispensable for getting some work done

liked the facilities offered, the pool and gym along with the other facilities such as the washing

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

you might have to call 911 i guess worst choice, not at all suitable with family and especially kids

the breakfast was just breads, pastries, and cereal.

convenient shuttle service, laundry room in the hotel, 24hr burger king next door.

staff was very nice and the shuttle

everything was good, friendly staff, clean, good breakfast and comfortable

some old cracked and walls, no golf channel on their tvs!????

it was clean, the staff and breakfast.

is hard to find on long island and the room is a mini suite with a pull out couch and a mini kitchen with all cooking equipment and their free breakfast is fantastic

the room could use a renovation, but the outdoor pool is all that mattered to the kids

the gym was closed

than just soap price is extremely overpriced for an inn common area could use more facilities for breakfast/light

i enjoyed the breakfast, and the seated area was nice

gym was small not a lot of equipment

bed, clean room, and good breakfast

only thing i didn't like was fox news on the tv at breakfast, but i had my phone and focused on that

the bar area was closed during the day on weekends

dinner - breakfast excellent service amenities pool pleasantly furnished

pool and hot tub were out of service and we were very disappointed about that

restaurant and bar on site

he started to mention the amenities such as the bar and restaurant and their times to open and close

the hotel allowed us to have an early check in which meant we could have a rest instead of hanging around

clean, helpful staff, airport shuttle and very close proximity to airport.

shuttle service is reliable and free. good breakfast included. the staff is very helpful.

had a gym it is located in an area that has cages around any place that takes money such as groceries etc

free shuttle from train station, offered late check out.

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

somewhat dated, but that adds to the charm. no restaurant and the gym was closed.

the gym was very outdated

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

has a nice streak house right next to the building, the sauna was nice to have a long with the gym and overall felt very safe having cameras all around the hotel and the staff was friendly and

were told the room would have a spa tub and it didn’t, the hot water only got luke warm, the sink faucet poured out water when it

free shuttle noise outside. people talking yelling,

airport was close. shuttle left on time. room was excellent

i did not eat breakfast

nice selection at breakfast and warm welcoming

wifi had some issues but this was later sorted.

wifi did not work

if the hotel would invest some money to set up an up to date wifi

wifi was weak. one of the valets was quite rude - demanding a tip.

the wifi was very poor, rooms was good size bathroom a little bit on the small side ok if you are on

safety bar needed on the shower wall, not just in the tub

the gym was a little small

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

loved the lobby and bar area, had lots of options

didn’t like that you said breakfast included. and there was none.

i was met in the dinning area with a nice group of visitors enjoying their free breakfast

have a better breakfast (doesn’t have to be a lot of food but some days they had donuts and some days they

did not know breakfast was offered.

breakfast was fine, but not much variety. location was good.

clean, good wifi, complimentary coffee.

the free wifi was quite temperamental and kept disconnecting which was not ideal as i was unable to use

there was zero info about wifi log on

wifi did not work so i had to pay to activate my cellular plan

location, on site restaurant, shuttle to jfk, wifi free

water pressure was low in shower, toilet kept getting clogged, wifi was onlying dropping.

wifi in the rooms could definitely be better i had to go down to the lobby to get good connection

wifi didn't work but we didn't try to ask as we had mobile internet so maybe it was easy to solve

should have whats app or similar technologies to enable foreign visitors to use existing jfk wifi to contact the hotel

the wifi was working so perfectly

clean, good breakfast, friendly staff and airport shuttle service

decent free breakfast buffet

loved the kitchen

the newer hotel just across the drop off area has a great bar and restaurant

they let me check in at 9am and sent the shuttle to jfk to pick me up

breakfast room , paper paltes and plastic cutlery poor wifi reception in the bedroom hand basin outside the

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

great wifi

there was free wifi

size rooms comfortable beds and facilities good wifi pleasant staff close to shops and public

location to airport & shuttle service a plus

hotel hot tub or sauna wasnt working for the mens gym

very untidy since i was travelling with my 3 kids and my wife

everything is self-service and not recommended for travelers with kids

room had bed bugs, my kids got bite up i got bite up

close to a park for the kids

wifi did not work , bush shuttle to and from the hotel was out of service

there was also no wifi in reception before you check in so not only did i have to wait to check in i also had to sit

wifi was the only thing that i like about this room

the wifi is not the best

wifi, very helpful staff, hot shower and very comfortable bed, shuttle service to airport very

helped me by offering a late check out time

staff was friendly and allowed me to get an early check in at 12 noonud83dudc4c

gym door was malfunction

very clean, room was so comfortable. nice to have breakfast included. good gym facility.

hotel, clean room, especially the bathroom, good breakfast

didn’t like the single use items for breakfast including plastic cutlery, paper plates and non recyclable cups

breakfast was a joke - a small bag with a yogurt and biscuit

i mis that they didn't have continental breakfast ud83dude15

breakfast could be better!

breakfast to go is available but not vegetarian. more vegan options can be added.

i forgot to get breakfast.

nice breakfast served by another excellent staff member

clean. conveniently located. great breakfast. quiet.

breakfast buffet, the gym, the bed, the shower, close to public transportation, next door to a pub, close to many food

only bagels were served at breakfast, no toast/bread option available

room and breakfast

breakfast was awesome

in morning received our breakfast

the breakfast had everything we needed, the orchid was the perfect touch

the breakfast was really nicely packed in the morning and in the bar/reception area there is free

these post covid-19 times i am not feeling the open breakfast buffets or open continental dining room breakfasts with other guests anymore

the front desk person was rude. the spa tub didn’t work as advertised

jet spa wasn't working correctly

the towels was ruff for price of spa tub room should have better towels

they don’t provide soap for the spa bath room at least something travel size for the customer

the spa bath jacuzzi was very relaxing!

the little gym area and business room was a plus

this last time kids were screaming and sounding like they were tearing up the room

we only came because we were invited to a party for the kids in staten

the gym was well equipped

there wasn't a pool for the families that were staying there, but there is a gym

the breakfast was great and there were tons of options.

so clean! amazing breakfast. such a cute area.

breakfast was good. location was excellent. staff was helpful.

breakfast was great

breakfast was a typical hotel breakfast

wifi is available with good signal strength, but the connection speed is too slow for more than

wifi is a bit hit and miss

the front desk informed me that the $50 covered the free glass of rose, the free wifi and their yoga mats should you choose to take their classes

the rooftop bar was excellent, so fun

the restaurant and rooftop bar are cool and convenient

the bar wasn't taking cash and the atm was broken

pool hours are from 9-5 on the weekends, and it have a bar and the restaurant

the breakfast was outstanding

lot of teenage kids running around the property with no supervision

they also did a buffet breakfast with a roaring fireplace