get to enjoy the pool , nor breakfast when i purchased it with my stay my first day customer service was

lots of kids

aloft was clean and comfortable. great location for us to visit family and get to the gym.

the hotel is very well designed, the staff was amazing, and having the bar on site is prefect.

kids knocking on doors and running

breakfast & dinner is huge with little kids…avoid paying ridiculous restaurant prices

the younger kids took over the hot tub

a lot of kids running in hallway after 12 night.

hotel manager at breakfast treated us like the first guest of the day despite us arriving almost too late for the

having such a beautiful swimming pool and jacuzzi speaks very well of your business

gym was not 24 hours, restaurant lousy, and couldn?t get on wifi

did not like the wifi connection i even paid extra for faster speed it did not work at all

wifi was terrible. price was excessive. room looked bigger in pictures.

i didn t like it staff was rude the pool was dirty my wifi didn t work my tvs didn t

staff i put way to money for nothing they don t even bring breakfast to your room the wifi sucks if you wanted good wifi you had to pay tho i put almost $400 for one night on a

area and all day coffee and tea ud83dudc9a very excited there was a hot tub by the swimming pool ud83dudc99 when i entered the room was pleasantly surprised to see a welcoming message with my

we were on the road and could only stay one night, but everything was so nice my kids asked if we could stay a second night so they could swim and relax at the hotel

bed, effective room temperature controls, great breakfast and great staff

nice clean room. great breakfast.

clean as usual. great staff. great breakfast.

tub water wasnt hot, retrieve hot water from kitchen sink

the kitchen

the size of the kitchen

everything was rite staff was cool and breakfast was great

they allowed me an early check in after a long trip into town

bar attendee was awesome, felt as if i was in the

only wish hotel bar was open for a night cap.

not free or particularly good; bar minimal & not friendly

the lobby bar was a bonus

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

also really appreciated the free passes to the lifetime fitness

great breakfast, great room size, very clean establishment.

great washing facilities for laundry, computer access with printer, pool

my kids wanted to swim and couldn’t

parking, wifi, security

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

long line at check-in, tvs and wifi didn't work.

needed wifi info that wasn't on key card or in room

the wifi was also down for over 12 hours

friendly staff and great common spaces for family to hang out late night after kids were

overall the hotel was great for the value. kids had a blast.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

swimming pool for my kids.

they had a good breakfast

breakfast was not that great.

amazingly great breakfast

the location was perfect, staff was very nice, and breakfast was great.

location, price, and breakfast included!

bed,kitchen

kitchenette

is no fitness room, breakfast was like a joke, it would be better announce it as a morning coffee

fitness room was good

liked the suite in general with the kitchenette,microwave and range top

helpful and cordial at the front desk while sunshine did a great job guiding and helping with the breakfast variety

and the gym

also shuttle bus to go to the doctor and the store was a great convenience

excellent breakfast and friendly cheerful hostess.

the kitchen was perfect and had everything you needed to make a light meal

room was clean and comfortable. pool was nice.

breakfast was very good

clean. good breakfast.

lovely comfortable room, breakfast was very fresh. nice size bathroom. met all expectations.

the pool was great and the kids loved the pool

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

easy check in, clean room, free breakfast

i would like to comment that there were two areas for the breakfast, if my son didn't sit down on the other side to save us a seat i wouldn't have known

good breakfast. didn't use gym or pool. room was clean

good breakfast. didn't use gym or pool. room was clean

breakfast was excellent

the pool was perfect for kids

the kitchen was very useful

the pool wasn't open but thats not the hotels fault!

the suite was also very spacious and the kitchenette was very well designed and clean

pool very small but nice

everyday the breakfast was different and delicious

nothing worked in fitness

staff / rooms / swimming pool / 5-7 pm free appetizers and drinks / breakfast / location

but they can work on the breakfast it was cold and the sausage was not good

beds were very comfortable and free breakfast was amazing

pool was not open.

great breakfast. very friendly staff

wish indoor pool was open

breakfast was cold, did not taste good.

facility was up to date, the gym was a good size and able to keep it a cool temp

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

enjoyed swimming in the the indoor pool

the staff were awesome, room was great and breakfast and the pool were good as well

breakfast was really delicious. the food and coffee were the best we've had at a hotel

staff was friendly and breakfast was good and healthy

very clean rooms and breakfast was great. spacious..kitchen was great

the bed sheets were fresh and the kitchen in the suite was well thought of

it had kitchenette with everything to use to cook

wish they had an indoor pool.

i was exhausted and wanted to check a few things on wifi and just unwind

great wifi connection, large comfortable and beautiful

room spacious, good wifi, attentive staff, quiet room, easy for uber pick up, easy parking

wifi connection

you shouldn't need paid wifi to utilize

- gym needed remodeling (water leak)

it had great facilities, including 24/7 gym, breakfast...

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

the shuttle service is very convenient.

coffee in the room, gym and pool available, free shuttle service breakfast available

pool was down. i had two small kids and that sucked

the next day my kids got an ear infection

the pool was not working for the kids

pool and spa was under maintenance. but i didn t think it would be open after the pandemic

an ok breakfast to get us on our way

the pool was very very cold!

room was spacious, had small kitchen if you needed

nice kitchen area with pots, plates and utensils

i loved the kitchen option, bathroom & amenities were nice

24/7 free laundry, bet was comfy and decent shower

breakfast bar attendant

loved everything from our room, to the pool and hot tub, to breakfast with starbucks coffee and the drinks available at the market

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

the room was amazing my cousin had a room across the hall from mine and her room was great the pool and hot tub was

relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or

breakfast was fair

staff, room was excellent, breakfast was normal covid related style, safe location and value for the money

breakfast - my kids enjoyed the waffles and fruit available

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

no swimming pool for the kids.

would have liked a fridge in the room, and longer pool hours.

pool was clean and pleasant

they especially liked the breakfast

breakfast was understandably not as expected but considering the circumstances, was a great effort

no indoor pool

that is had a bar and a pool

the friendly staff. how helpful the staff was. and the breakfast.

i loved that there was a bar on site as well

their breakfast buffet was the best i’ve seen

weren't enough dishes in the kitchenette for two

the staff was great, breakfast was great,

gym equipment needs maintained better

and kitchen area could be cleaner

the gym was super small and very little equipment

i was especially grateful for the gentleman at breakfast

i loved having a kitchen with a refrigerator and microwave

do breakfast just the thought of having to walk or drive to main lobby if there was some type of

the breakfast was hot and fresh

there were plenty of things to occupy kids

there were no towels at the pool when it opened

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary snack until asked, late check outs only extended to 30 minutes

wifi did not work most of the stay

the staff members are friendly, the room is comfortable and quiet and the wifi works well

wifi was slow and unreliable for a business traveler

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

the wifi worked well.

it was easy to find off the highway. the room was clean upon first glance, good wifi, and cable.

free wifi, no breakfast, rooms were dark/dim whole hotel outdated location mediocre not worth the price

room service delivered food and a bottle of beer was delivered with meal

very clean nice indoor pool and hot tub

the pool,free wifi, having a restaurant on site, & a fridge in the room.

the wifi connect needed fixing

ifi ) , the services of the catering in limited time while that is international hotel ,, the

free wifi

some hairs from prior guest in the shower, thin walls, slow wifi.

only problem is we booked for pool and didn’t know it was under construction

was told that they had pool and fitness center . both were closed

in the hallway that was falling down, hair on the bed and a shower that looked like an old gym locker room

loved the pool

staff seemed inexperienced and couldn't even tell me the time the gym was open and closed

clean with kitchen amenities. great location.

it wasn’t a variety for breakfast

i wish the pool was open but understand during this pandemic

laundry on site

gym was clean and breakfast was very good

nice continental breakfast in a quiet room

we were at the end of breakfast, so a little sparse.

i don't remember there being any other breakfast

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

coffee was good, but the rest of the breakfast leaved a little to be desired

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

it’s very nice place and comfortable beds i liked the breakfast

the gym was great

clean, comfortable beds, nice breakfast options

the breakfast and the cleanliness.

simple clean design. great breakfast options

breakfast was fresh and good, with ample seating

very nice place to stay. very modern and the snack bar was an added bonus for the kids

my kids was able to hang out in the lobby and play games and relax. they loved it!!

jfriendly staff and nice rooms. loved the pancakes at breakfast!

wifi is terrible, worthless to any business traveler needing internet access via wifi

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

room was clean and comfortable, wifi was free and worked well; the staff was excellent.

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

very clean. nice breakfast. quiet. nice price. nice location.

you have to pay for wifi as while, not worth spending any of your money on this hotel

my wifi kept shutting down.

wifi did not work at all . breakfast and parking were expensive add-ons to this trip

no free breakfast or wifi but that still would not stop me from staying here again.

wifi you have to pay for

the shuttle could be newer. the drivers were helpful and nice though. overall, worth the price!

the shuttle could came picked us up. also smell of subway made me hungry.

adequate gym facilities

staff was very nice. room was very clean. breakfast was good.

the gym was not ideal. the breakfast could have been better.

it was so clean the staff was very nice and the breakfast bar was very nice

we especially enjoyed the sunday breakfast buffet

breakfast, gym, friendly hotel staff / front desk

cranky bar manager

pool, lounge, bar, shuttles, breakfast

the amenities such as the roof top bar and downstairs restaurant were out of this world

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the rood top bar is an experience and i loved

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the

great hot breakfast, nice little bar, valet parking

staff at headliners served an amazing breakfast

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

basic breakfast is also ok

noisy kids but that's not the hotel's fault. no real breakfast.

we didn't use the swimming pool

the breakfast was the same

noise from other guests. it was a friday night and kids partying kind of loud.

we were allowed an early check in.

plenty of room, nice kitchen

we always request extra pillows and blankets for the kids and they had them ready in our room when we arrived

the kitchen is nice

breakfast was on point, the suite was great and the location was amazing

not much for breakfast!

also, the breakfast bar was a nice extra, and it was kept well-stocked with fresh food (cereal, bread,

we didn’t eat breakfast there- they only had a few things to choose from

if they offer breakfast could be better

the veterans parking and onsite laundry facility

morning got breakfast

clean. welcoming, friendly and warm enviroment. breakfast was so good

pool and breakfast are open

that pool wasnt open but with covid understandable

room, location close to national park,tea & water available in lobby, basic breakfast available, friendly

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

good location downtown. breakfast was decent

some of our friends said it was loud at night in the hallways with kids running

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

location and the breakfast

to many young kids

the wifi was very slow and to pay an extra for having the speed is not appropriate

wifi was very poor in our room

great value. great location. free wifi.

beds were too soft. no microwave in the room. basic wifi to check email was bad

wifi, slow

the friendly and helpful staff, the location within walking distance of many attractions, the pool and hot tub, the overall look of the hotel, and the free evening kickback and morning

the pool and hot tub were both great (my kids used them every evening

then after our second day nobody cleaned our room or took dirty laundry

could be a bit too crowded w/ wild kids at times

decent-sized gym and pool, building is surrounded by beautiful plaza and grounds

the pool was closed.

the cold pool

the room, location and breakfast were wonderful

location and it had access to laundry machines.

breakfast had a lot of options. we were on the 3rd floor so it was quiet

the free wifi was difficult to get on

comfy bed. clean room. wifi.

wifi was not secure, very slow or non existent connection

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

our room did not have access to 'free wifi' as advertised.

is no breakfast, just a communal kitchen

the kitchen was big and well appointed

the shared lounges and kitchen were clean and well stocked with flatware and cups and cooking utensils

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

love the inn with access to a full kitchen

all hotel phones should always be working funct ional(no continue excuse about wifi) (-)wifi in my room was weak - i had to use my phone to get strong access (+)hard time hooking up to wifi. (-)wifi connection was really bad in the rooms and we had to pay extra to move to a non-smoking room (-)connect to wifi both phone and laptops (+)at least were no bugs or anything of that sort, decent wifi and a mini fridge, it was a decent size room and since i didn't spend much time there it was (+)the price was reasonable; the location is convenient (just off 480); the bed was comfortable; the wifi worked (-) no wifi (+)no wifi plugs do not work in room (-)wifi never worked, advertised as included

the kids

there was nothing i didn t like other than the pool was closed

parking

the pool wasn't open all day.

parents should supervise their children while at the morninv breakfast nook

breakfast on the go was great, kitchenette was wonderful, staff was great

kitchen in room

the small kitchen, including refrigerator and a microwave was a super plus, i loved that

good wish it had a better breakfast

had an excellent breakfast

whole hotel smelled like marijuana which was upsetting being i had my kids

beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean and modern/seems newly built or re-designed, i would stay again

was really clean, including the pool area

breakfast was so nice and the cook was very accommodating- ashley at the front desk was the

i gues sif i have to nitpick it would be having to go to the front desk to access the pool

a restaurant and/or bar would have been nice, especially since the weather was

kids were running up and down the hallway until about 11 at night

was clean, the bed was comfortable and the free breakfast was well stocked, even close to the end (10 am)

breakfast included was perfect

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

it is a unique and cozy place. the tavern restaurant and bar was enjoyable as well.

it has charm that many hotels don't have. the indoor pool is big, nice, and warm.

the history of the inn! wonderful pool! dinner was excellent! pet friendly at a reasonable fee!

on the first floor, there is a bar that serves great food

girls enjoyed sometime at the pool and it was a quiet stay

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

pool is small but a nice bonus

not many breakfast choices

pool was clean and cool, no hot tub

breakfast options weren’t good.

swimming pool

breakfast needs to be improved. cereal, bread, and eggos is disappointing.

got a ground floor room as requested. pet fee was only $20.

no pool no breakfast ..

suite was way nicer then i seen from the picutres it was crazy and the spa bathtub was the highlight of the

the spa bath had hairs and a ring on it

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

the tub and spa was dirty

we had reserved 2 king suites with jacuzzis&spa bath

pool and play area kids loved it

game room and massage chairs, mini golf

they had a very nice full breakfast that was included

the pool area

the pool and play area is large and very good for guests with children.

unfortunately they are shutting down the pool

fact that there was no pool and i couldn't speak to the housekeepers because they didn't speak

good close to most of the restaurants there was a beach nearby which was necessary because their pool is broken and has been for a very long time so if you go to this facility for the pool there

in was unfriendly and impatient, the floor in the room was dirty, the lighting was poor, the pool was closed, the light for the pool shone right in our room causing it to be very bright all

the ad said they have wifi, a pool, and breakfast

great sized room with a nice little kitchen and livingroom area

the breakfast room was a bit small so it felt crowded.

breakfast was a little lacking. wish there had been an egg option.

easy check-in, great coffee in the lobby, nice breakfast room

breakfast was good

only thing i could see that could've been better is better breakfast selections

free breakfast in the morning was a plus

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

the breakfast

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.