there was no hot tub in the pool area. pool was smaller than expected.

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

staff was nice and breakfast was perfect

breakfast was cold, did not taste good.

breakfast was very good

was extremely comfortable and the breakfast was excellent

driving all day, my kids were thrilled with the pool

breakfast and courteous staff

lovely comfortable room, breakfast was very fresh. nice size bathroom. met all expectations.

the pool was great and the kids loved the pool

clean and comfortable rooms and one of the best breakfast that i've had at a hotel

the water in swimming pool was not clean

breakfast was very good

clean, & good breakfast

loved the shower and kitchen

a small but fully equipped kitchen (apt

pool was closed and not stated online that’s sucked

also, the breakfast was fabulous

the staff, location, pool & breakfast

pool very small but nice

pool was spotless and excellent for my needs in use of the pool

clean. good breakfast.

very clean. good breakfast. large size room made it very comfortable

very clean facilities; pool and gym. hearty breakfast buffet.

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

that it was clean and staff was nice. the late check out

the guy across from us stayed in the hallway with his huge dog for a good 20 minutes and my kids didn't want to come out until he finally left the floor

i didn’t like the breakfast at all

i used the gym on the first floor, and there was also a pool i'd love to try if the weather is warmer

our last night there, for whatever reason, there were a ton of kids and they were running up and down the hallway screaming and slamming doors

covid had shut the pool and breakfast. but everything was fine

clean. welcoming, friendly and warm enviroment. breakfast was so good

room, location close to national park,tea & water available in lobby, basic breakfast available, friendly

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob evans and packed full

breakfast was excellent

the veterans parking and onsite laundry facility

the breakfast

refunded my money when laundry room wasn’t stocked w/ soap

we even ask to do a late check out because of an issue with my daughter surgery and they let us at no extra cost

laundry facilities

kathy, who handled the breakfast on our saturday and sunday morning there(5/19 and 5/20/18), was an absolute joy to know

place was clean, breakfast was great

coffee was great 24/7, breakfast was good as

the pool wasn't ready yet. i wish check out was later like 12 pm.

the breakfast was not that big.

very clean, spacious units breakfast buffet had many options and the food was delicious

te those weird egg patties at other hotels), nice room, comfy bed, great location, nice laundry room

it was clean and they have hot breakfast and they feed you dinner

fast break and breakfast are an added benefit! the pool and hot tub were wonderful.

breakfast was yummy

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

i wish the bar would open earlier and add a menu

having access to the pool, bar and pool table offers a very nice touch

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

the swimming pool was close, but we had the opportunity to swim over at lifetime fitness.

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

the lobby bar was a bonus

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

only wish hotel bar was open for a night cap.

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

the cleanliness of the pool. the continental breakfast. the friendliness of the staff!!

nice continental breakfast

sunday morning breakfast was fantastic

clean as usual. great staff. great breakfast.

gym availability rewards program when necessary, later checkout time

loved the kitchen area and the floors was hardwood

full kitchen

laundry out of order, no hot water, tub slow draining, and a short in the electrical

i didn't get the free breakfast but was glad that it was offered

more items to choose for breakfast

not clean, no wifi, staff can't communicate!!!

musty, dated rooms, subpar breakfast, wifi didn't work.

was there for business and the hotel didnt have a wifi service

i didn t like it staff was rude the pool was dirty my wifi didn t work my tvs didn t

staff i put way to money for nothing they don t even bring breakfast to your room the wifi sucks if you wanted good wifi you had to pay tho i put almost $400 for one night on a

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

walkway not shoveled, so i shoveled it myself fitness center left a lot to be desired

room had a broken leg, no breakfast available due to covid but we were able to use the in-room kitchen to cook our

proximity to work convenience of kitchen

great location. kitchenette. great staff.

liked the suite in general with the kitchenette,microwave and range top

the pool was closed

pool

loved that we got free passes to lifetime fitness, which was just

didn't care to have my kids around that

breakfast had a nice variety and selection

the wifi was also down for over 12 hours

needed wifi info that wasn't on key card or in room

parking, wifi, security

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

long line at check-in, tvs and wifi didn't work.

breakfast

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

breakfast was not that great.

enjoyed the breakfast

the location was perfect, staff was very nice, and breakfast was great.

and the gym

my kitchen & vanity area for the bathroom, lobby is absolutely beautiful & super friendly & helpful

the smallbut well designed kitchen was extremely helpful

also the breakfast used to be better that needs to go back

the kitchen was perfect and had everything you needed to make a light meal

breakfast was fine.

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

there was a continental breakfast. not many choices. muffins were fresh.

i don't remember there being any other breakfast

breakfast was only adequate

staff, room was excellent, breakfast was normal covid related style, safe location and value for the money

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

breakfast selection was small

staff. breakfast

pool was not open unfortunately

the pool was under construction not that we planned on using it.

no indoor pool

would have liked a fridge in the room, and longer pool hours.

pool was nice

you shouldn't need paid wifi to utilize

and my wifi never got connected

wifi connection

great wifi connection, large comfortable and beautiful

room spacious, good wifi, attentive staff, quiet room, easy for uber pick up, easy parking

it was easy to find off the highway. the room was clean upon first glance, good wifi, and cable.

free wifi, no breakfast, rooms were dark/dim whole hotel outdated location mediocre not worth the price

the wifi worked well.

cops sit in parking lot all day is concerning makes me wonder if theres a lot of problems here

they enjoyed the pool and the accomodations

no breakfast, no pool in which you advertised online

kitchen was nice

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

the pool was very very cold!

up with some friends for dinner but the rest of the meals we figured we’d benefit from having a kitchen

chlorine smell was super strong in the pool area

was shut down for maintenance one of the reasons why i booked it for the kids

the breakfast buffet was great and snacks and beverages near the

screaming in hallways , kids running around , people getting ice from ice

breakfast was great just had to get down there early before everyone picked over it!

pool was closed, restaurant was closed, people partying in hallway till 2 in the morning

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

it is huge with a beautiful indoor pool, a big fitness center and even a restaurant on site

and gym were closed

staff seemed inexperienced and couldn't even tell me the time the gym was open and closed

swimming pool kids were happy nice comfy beds

the pool.

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

the hot tub was nice and the pool area very nice

the pool was nice

friendly staff, clean room, spacious homelike suites/rooms, kitchenette w/ all the cooking utensils you'll need to cook a meal there in the room

there were no towels at the pool when it opened

have a pool, dining area (closed due to covid) and basketball court

do breakfast just the thought of having to walk or drive to main lobby if there was some type of

the full kitchen was an asset

i had chicken club wrap from the kitchen

the kitchenette made my stay more comfortable

gym

i like the kitchen set up

nice room with mini kitchen and living room

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

the wifi worked very well for my laptop but not on my iphone - not sure why

good quiet comfy rooms. good wifi. free parking and decent breakfast.

wifi was slow and unreliable for a business traveler

wifi did not work most of the stay

the gym and the indoor swimming pool

kitchen

the kitchen had all the basics to make a simple meal or prep some lunch

gym was clean and breakfast was very good

the pool is currently closed but the gym is open 24 hours

location; friendly staff, especially evening front desk manager, and bar/restaurant and room service

the parking was a bit difficult and confusing.

on the first floor, there is a bar that serves great food

the pool area is amazing and so is the backyard

it has charm that many hotels don't have. the indoor pool is big, nice, and warm.

very clean and nice breakfast

was busy 2) only cleaned rooms/replaced towels once a week 3) only 1 elevator & slow 4) guest laundry room out of order 5) prepaid my 3 week stay

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

clean rooms. guest laundry operational.

breakfast is wonderful staff is very friendly

breakfast was good and the pool was fun staff was great

breakfast needs to be improved. cereal, bread, and eggos is disappointing.

no pool no breakfast ..

breakfast was good and the pool was fun staff was great

and there were not towels for the pool either

hot breakfast, spacious comfortable room, 24 hour fitness center

helpful and friendly staff that went above and beyond—even filled out water bottles in the kitchen

facility was up to date, the gym was a good size and able to keep it a cool temp

loved the pool and the ease of walking to all the shops and restaurants

have a little more variety for hot selection at breakfast

located, hot breakfast, nice jacuzzi next to the pool

activity area because they have more than just a pool is amazing

located, hot breakfast, nice jacuzzi next to the pool

they had a very nice full breakfast that was included

the atrium in the middle had a pool, mini golf course, a playground for the kids and a full arcade

the staff and the breakfast crew are the best! great facilities (gym, dining, rooms).

complementary laundry facilities....very helpful while traveling on vacation.

staff upgraded our room. hotel was newly renovated. breakfast was great with many choices.

the gym and laundry were helpful to have onsite

also didn't have breakfast, but it was probably good

i liked that there was a full kitchen including dishwasher

having a kitchen definitely made my life easier

continental breakfast was the best i have ever had at any place i have ever stayed

great location, clean, comfortable room, lovely staff, breakfast was acceptable - would definitely stay again i the future

the breakfast bar room is superb! the staff was friendly and helpful at all times.

my children and i love the gym was open 24 hours

beds were very comfortable and that we had free shuttle service!!

the shuttle service is very convenient.

coffee in the room, gym and pool available, free shuttle service breakfast available

the shuttle and valet parking are terrific bonuses

breakfast excellent, bed comfortable, good location. didn't like extra,security charge

we also loved the hot tub and warm pool, which were both much needed

only one ice machine. pool closed for repair. aging.

staff, comfortable beds, clean room, wide variety of food for breakfast, coffee and tea available

breakfast, nice variety of food items

there were kids screaming and running up and down the halls at 12:30am.

shuttle service was wonderful …

it was a real apartment with a full kitchen, breakfast bar, living room area with couch and desk, sleeping alcove and dressing area by

lobby always had coffee and cold water, and a shuttle bus

the pool and the gym i also like the back fireplace

good breakfast choices

coffee in room and in breakfast room could be better.

the staff was very nice and the breakfast was good also

the breakfast and the cleanliness.

serving breakfast in the morning with plenty of coffee and juice

the breakfast employee deserves a major raise, she went well above and beyond her duties

breakfast lot of selections

woman who ran the breakfast buffet was wonderful, caring, and very helpful with questions

breakfast is always excellent, and the staff is always friendly and helpful

very helpful staff. the rooms are clean, the breakfast was tasty.

wifi was hit or miss.

ifi ) , the services of the catering in limited time while that is international hotel ,, the

the pool,free wifi, having a restaurant on site, & a fridge in the room.

wifi speeds

some hairs from prior guest in the shower, thin walls, slow wifi.

woke up the kids and us both… after 3 hours of loud music and significant screaming from the room next door

there were teenagers running up and down the hallways and being loud in the gym area

the rooms was clean , the breakfast was good

- neighborhood was a little scary - they don’t sell laundry detergent

cleaning by request), good breakfast selections with 24 hour coffee and tea, microwave, laundry available

the cleanliness and spaciousness of the rooms and the fantastic breakfast!

great location, nice and clean, great night sleep, breakfast was tasty

and great breakfast every morning

breakfast - typical express breakfast - only eat if you are in a rush.

breakfast had a diverse good range of options hot and cold

pool was nice

nice breakfast

had a wonderful stay in a clean hotel with a great breakfast!

breakfast isn't much. could be improved.

good breakfast, clean room, friendly staff.

room, fitness center

good variety of breakfast foods

everything was great, including the breakfast

breakfast, parking lot coz i had a pick up truck with a trailer, front desk service, clean room,

we enjoyed the stay. the room, bed and morning breakfast was great.

had a couple work meetings)

given handwritten password for wifi

i stayed in the room for 10 minutes to use the wifi to book myself a different hotel

the wifi was pretty good for what i needed to do

the wifi is the most terrible i've ever had in a hotel

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

room was clean and comfortable, wifi was free and worked well; the staff was excellent.

wifi is terrible, worthless to any business traveler needing internet access via wifi

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping amenities

wifi was out.. the tv didn t work..

no free breakfast or wifi but that still would not stop me from staying here again.

- and everything was an additional cost except wifi

wifi you have to pay for

i like having free wifi

i just wish it was a microwave i had my kids

breakfast was good, the shuttle bus and driver was great.very accomadating

no gym or swiming pool

a lot of different foods waffles bacon sausages muffins yogurt eggs juice coffee they also had a shuttle bus that takes you to the cleveland

also the shuttle service to cleveland clinic hospital is god sent

i didn't like that there was no continental breakfast.

the bed was very comfortable. the poor and spa were clean and well maintained.

location was perfect… gym worked great for my nephews

the only minor thing was that the pool /spa, closed at 10pm.

early check in, very friendly staff... fresh breakfast, the pool and hot tub.

great service, very nice staff, super clean, wonderful breakfast, outstanding room and pool!!!

the first night & with no service had to wait for front desk staff to get towels from guest laundry for our second

rooms were excellent. breakfast was top class

be nice to have a full breakfast on the weekend.

the full kitchen gave an opportunity to cook meals which was super convenient for my extended stay

in regards to local places to eat, i visited the city tap bar which i would highly recommend and it was only yards away

bar and restaurant staff was very friendly and accommodating

bar tenders friendly

breakfast onsite was great as well

the hotel was very clean, bar and food was great.

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

the rood top bar is an experience and i loved

the vault bar was the best bar i have ever been to

the amenities such as the roof top bar and downstairs restaurant were out of this world

vault bar not open on sunday

the large clean room, the breakfast was great!

clean gym, indoor pool, friendly staff.

pool hours

all hotels with a pool should have guest laundry

quiet, clean, and nice breakfast in the morning

everything the rooms were clean the pool warm the staff was great

staff friendly, indoor pool

the pool was closed but we hadn’t planned on using it anyway

friendly staff m very clean, and good breakfast

was very clean hotel ; our family loved the breakfast food selection ; and this was in a nice location

location. everything in walking distance. free breakfast.

the outstanding room features ( a full kitchen with table, plenty of outlets and port to hook up your equipment, a comfortable king size

the room was right above a loud bar that was open until 2 am

the complimentary breakfast was enjoyable and had many choices

i wish the bar was open a little later;)

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

wifi connection is appalling not even able to check in for return flights had to go to a nearby bar

wifi was very poor in our room

beds were too soft. no microwave in the room. basic wifi to check email was bad

the wifi was very slow and to pay an extra for having the speed is not appropriate

no wifi in room. penthouse was very disappointing.

to many young kids

clean and good breakfast

the window was able to be completely open which was totally unsafe if there was little kids around because there was no screen or anything

also my kids were disappointed by the lack of a

good location downtown. breakfast was decent

had a bar, pool & hot tub

breakfast was delicious.

the gym was ample and the indoor pool and jacuzzi were big hits w/ the kids

we also enjoyed the quaint bar for cocktails and the free breakfast was first rate

early check in, cocktail hour and breakfast and location to r& r hof

i did not have time for a workout in the gym

i wish we had breakfast and the pool was open

gym and pool were very clean

i wish we could have gotten there earlier to enjoy the pool and hot tub and balcony

gym and pool were very clean

love the inn with access to a full kitchen

is no breakfast, just a communal kitchen

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

is no food service but a complete kitchen for any one to use

the kitchen was big and well appointed