there was no hot tub in the pool area. pool was smaller than expected.

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

staff was nice and breakfast was perfect

breakfast was cold, did not taste good.

breakfast was very good

the veterans parking and onsite laundry facility

pillows and quite. breakfast was sufficient

also, the breakfast wasn’t anything to write home about

was able to do our laundry, that was so helpful

more breakfast food. lol

also, indoor pool and hot tub

pool was just opened back up, little cool but still enjoyable

easy to get to from highway. close to restaurants and casino

the feee breakfast was lacking but the coffee was good!

fantastic breakfast included

the breakfast

we didn't use the swimming pool

pool & hot tub open. also able to get late check out.

nice continental breakfast

the pool was open and kids had fun time. the breakfast was good that they provided.

room cleanliness. breakfast was good. quiet place

complimentary breakfast was good and

kathy, who handled the breakfast on our saturday and sunday morning there(5/19 and 5/20/18), was an absolute joy to know

early check in great

the room, location and breakfast were wonderful

the room was great! the bed was super comfy! the living room ans kitchen were great too.

the continental breakfast was nicely displayed with lots of seating

pool was closed and not stated online that’s sucked

a small but fully equipped kitchen (apt

the pool was closed main reason i booked was for the pool

the kitchenette was well equipped for a weekend staycation

loved that it had a kitchenette.

i was accommodated with early and late check out

the kitchen was very useful

the shower was huge and i loved the little kitchen the room came with

good breakfast. didn't use gym or pool. room was clean

i would like to comment that there were two areas for the breakfast, if my son didn't sit down on the other side to save us a seat i wouldn't have known

breakfast had great options and clean tables, etc

staff, rooms, pool we're all awesome! breakfast was good!

good breakfast. didn't use gym or pool. room was clean

was extremely comfortable and the breakfast was excellent

breakfast was really good

friendly family welcoming kids friendly

room, swimming pool, staff, breakfast, location

room was clean and comfortable. pool was nice.

swimming pool available, big parking lot

ry important

we hit the pool after checking into our room and it was relaxing and a comfortable temperature

teen swimmer enjoyed the large pool

the hotel had a cozy atmosphere and had plenty parking.

lobby and breakfast area were big and very nice. hotel was new and clean. location was great.

some without masks in the lobby and elevators, kids with no shoes on leaving the pool

kids in the jacuzzi with us but everything else was great

bit loud in lobby with kids but its kids

it was clean and they have hot breakfast and they feed you dinner

the lobby bar was a bonus

not free or particularly good; bar minimal & not friendly

the bar and the location

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

i wish the bar would open earlier and add a menu

loved the cozy vibe from the fireplace in the bar lounge area and my bed was super comfy

friendly staff and very nice lobby with activities for the kids.

room was clean and prepared upon arrival. i had my kids with me and staff was very understanding

we were awoken very early by kids talking and running down the hall

i loved the pool table and the jenga set up

nice continental breakfast in a quiet room

there was a continental breakfast. not many choices. muffins were fresh.

breakfast was fine.

i wish it was a hot breakfast.

the breakfast could be a little more inviting.

the kitchen

on site laundry

clean, quiet, lots of amenities. kind staff clean beds and kitchenettes. it was awesome!

really liked the laminate floors and the kitchenette

absolutely loved the large gym

pool area was nice but hectic with a lot of activity from kids

room could have been cleaner. kids toy left in corner, obviously not swept

we loved the hot tub and being able to enjoy a pool during these cold months

so much so, the gym smelled like it, and it gave me a headache

gym was not 24 hours, restaurant lousy, and couldn?t get on wifi

was charged twice for the stayno wifi connection in the roomlong line at the breakfast omelette station room card was not working

musty, dated rooms, subpar breakfast, wifi didn't work.

i didn t like it staff was rude the pool was dirty my wifi didn t work my tvs didn t

did not like the wifi connection i even paid extra for faster speed it did not work at all

swimming pool for my kids.

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

proximity to work convenience of kitchen

walkway not shoveled, so i shoveled it myself fitness center left a lot to be desired

need some dishes in the kitchenette.

room was great-great location, quiet, friendly staff, nice kitchen

fitness center closed for renovations. i did not know this until after i made my reservation.

clean rooms and common areas, comfortable beds, nice pool and basketball court for the kids to enjoy

also really appreciated the free passes to the lifetime fitness

we didn't eat breakfast. we preferred to sleep late. i don't know where it was located.

the front desk clerks the room attendant the cooks in the kitchen

pool

the wifi was also down for over 12 hours

parking, wifi, security

long line at check-in, tvs and wifi didn't work.

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

needed wifi info that wasn't on key card or in room

location, price, and breakfast included!

breakfast

they had a good breakfast

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

enjoyed the breakfast

the staff was wonderful. loved the breakfast.

and breakfast was awesome

there are hot items for breakfast

great location, clean, comfortable room, lovely staff, breakfast was acceptable - would definitely stay again i the future

i liked that there was a full kitchen including dishwasher

my kitchen & vanity area for the bathroom, lobby is absolutely beautiful & super friendly & helpful

courteous and most helpful staff. excellent amenities in the room including a kitchen.

the morning kitchen staff

the kitchen area was great and helpful also i was on the first

staff, good free breakfast, wednesday night free beer and pizza, and they upgraded our room for free when the one we

we also loved the hot tub and warm pool, which were both much needed

fact of the whole 2nd floor smelled of marijuana and the last night we were there, young kids running up and down the hall between rooms, slamming doors til 4:30 am

breakfast was very tasty

room and the hotel in general was very clean, pool and hot tub was quite enjoyable, breakfast selection and attendants were outstanding, exercise room was extremely clean and working

was maybe not the most up to date, but the rooms and pool were clean

guests entering and exiting their rooms all night and car doors opening and closing from the parking lot outside my window

breakfast was delicious. the breakfast lady was super sweet. very nice facility

the breakfast employee deserves a major raise, she went well above and beyond her duties

woman who ran the breakfast buffet was wonderful, caring, and very helpful with questions

parking only on one side of the building making for a long walk with luggage to my room

got a ground floor room as requested. pet fee was only $20.

cons coffee maker in room, no coffee coffee in lobby but no breakfast ice machine broke pool closed pros cheap $275 for week mattress seemed new, comfortable clean refrigerator, coffee

breakfast is minimum

cons coffee maker in room, no coffee coffee in lobby but no breakfast ice machine broke pool closed pros cheap $275 for week mattress seemed new, comfortable

it was a great facility but unfortunately their breakfast bar was outdated and they had cooking ware that should be replaced you could tell it was

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

was very clean, staff was friendly and helpful, pool was small but our kids liked it, good breakfast choices (something for everyone), beds were comfortable and the location was great (we

pool is small but a nice bonus

bed was very comfortable and breakfast was good

there was a laundry room for guests to use on our floor

location and the pool

pool, playground and arcade were a win after a long drive with little kids

rooms very clean, and the pool area has a game room and an awesome indoor playground for smaller kids

the atrium was very nice, the game room, pool area, play ground area, mini golf was a vibe

breakfast was filling and tasty i loved all the different options and the time frame

staff, room was excellent, breakfast was normal covid related style, safe location and value for the money

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

staff. breakfast

breakfast - my kids enjoyed the waffles and fruit available

breakfast was fair

the breakfast was really good

i didn't use the pool or the exercise room, so i can't comment on those

the breakfast had eggs, sausage, cereal, waffles, fruit, yogurt and the coffee was available all

breakfast was understandably not as expected but considering the circumstances, was a great effort

the pool was under construction not that we planned on using it.

it was easy to find off the highway. the room was clean upon first glance, good wifi, and cable.

the wifi worked well.

free wifi, no breakfast, rooms were dark/dim whole hotel outdated location mediocre not worth the price

they enjoyed the pool and the accomodations

can go to the gym any time they have to let you in

free laundry services, clean, spacious

the pool is warm and the hotel is near good food and places to shop.

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

was great having a kitchen in our room

nice kitchen area with pots, plates and utensils

you shouldn't need paid wifi to utilize

great wifi connection, large comfortable and beautiful

no free wifi

wifi is not really free and is not easy to get on. a lot of lobby noise in the living room area.

there is also a $75 fee per day for wifi, parking and breakfast

the pool was not working for the kids

an ok breakfast to get us on our way

loved the room with a trundle option to allow kids to spread out in a hotel room.

breakfast was great just had to get down there early before everyone picked over it!

the staff were incredibly helpful and friendly. the pool was great for the kids.

pool not working

pool was closed, restaurant was closed, people partying in hallway till 2 in the morning

tub not operational, (was really looking forward to a hot tub), pool water was cloudy, elevator doors shut too quickly, exterior room windows were very dirty, didn

there is also a gym and an indoor pool which was nice

and gym were closed

breakfast had a diverse good range of options hot and cold

breakfast was great

the cleanliness and spaciousness of the rooms and the fantastic breakfast!

staff was so nice! everything was clean. breakfast was sooo good

really wish the breakfast would go later than 930, especially on a weekend

super nice and easy kitchen

that it didn’t have a indoor pool

loved our room great space for us as no the kids

there were plenty of things to occupy kids

we loved the outdoor pool

loved everything from our room, to the pool and hot tub, to breakfast with starbucks coffee and the drinks available at the market

relaxing the hrs for the pool i love because it gave me and my family time in with out a lot of kids or

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

the room was amazing my cousin had a room across the hall from mine and her room was great the pool and hot tub was

there were tons of kids in the hot tub, shouting and splashing

great service, good breakfast, comfortable bed and nice sitting area

the breakfast area was overcrowded and the food wasn't warm enough.

i like the kitchen set up

i was especially grateful for the gentleman at breakfast

the gym was super small and very little equipment

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary snack until asked, late check outs only extended to 30 minutes

wifi did not work most of the stay

wifi was slow and unreliable for a business traveler

the staff members are friendly, the room is comfortable and quiet and the wifi works well

breakfast was adequate

good breakfast, clean room, friendly staff.

the pool was cold, but the kids still swim. the pool closed early.

pool was nice

pool closed

everything was great, including the breakfast

(fitness room, the pool, the spa, etc

fitness center was not lit up during the first night of our stay and i didn't even know the hotel

breakfast was good with hot and cold items

good variety of breakfast foods

couldn't connect to wifi

i stayed in the room for 10 minutes to use the wifi to book myself a different hotel

given handwritten password for wifi

with wifi

no wifi

breakfast bar wasn't fully open or the pool

i wish the pool was open but understand during this pandemic

gym was clean and breakfast was very good

kitchen

the kitchen sink backed up a little but thats literally it

can’t beat the price for 2 bd suites with 2 bathrooms, kitchen, free breakfast, free laundry

pool, room, bathrooms, and hotel were nice and clean

great room, full size kitchen appliances, giant closet. and breakfast was amazing

think the access to the pool could've been more centralized

breakfast layout

manager chose to go home instead of getting quarters for the laundry machines which turned into a huge hassle for us

breakfast wasn't simplistic; offered omelets, sausage, home made oatmeal in addition to fruit and

the large clean room, the breakfast was great!

only 1 thing...the pool was too cold that was all.

pool hours

breakfast was good

breakfast was okay

everything the rooms were clean the pool warm the staff was great

beautiful, clean and spacious rooms. free breakfast.

clean and nice spacious room. amazing breakfast options.

i did not have time for a workout in the gym

the pool was perfect, just a little cold, i very much enjoyed swimming in it

the exercise room and having a guest laundry.

no - it was great and the pool was open and clean.

i wish we had breakfast and the pool was open

breakfast and location

facility was up to date, the gym was a good size and able to keep it a cool temp

very clean hotel and pool

breakfast was really delicious. the food and coffee were the best we've had at a hotel

the location and the staff are friendly and helpful self laundry is available room are big

the gym and laundry were helpful to have onsite

the outdoor only pool ud83eudd79.

front desk person the night we checked-in not very friendly and they should have an indoor pool

the bed sheets were fresh and the kitchen in the suite was well thought of

complementary laundry facilities....very helpful while traveling on vacation.

it was quiet. my so and i enjoyed the spa tub and had a great nights sleep.

thanks for the coffee and muffins breakfast options

i’m not sure about the breakfast because i didn’t eat it

nice spa tub great after a long day of driving.

no breakfast or coffee in the morning

coffee in room and in breakfast room could be better.

good breakfast choices

serving breakfast in the morning with plenty of coffee and juice

the breakfast and the cleanliness.

woman who served breakfast was cheerful, warm, and helpful, and make me want to come back just to see her

- gym needed remodeling (water leak)

wish the shuttle was able to travel further than 2 miles, i felt uneasy taking the red line back to the

beds were very comfortable and that we had free shuttle service!!

coffee in the room, gym and pool available, free shuttle service breakfast available

the shuttle and the friendliness of the staff.

that is had a bar and a pool

random person off the street got into my room and stole my kids air pods, and apple chargers

were not alot of options for kids like saisages, muffins, criossiants, not many options in

he apparently didn't have a cash box to even open any part of the bar and no light snacks available

pool was closed and bar had no staff to open

free wifi

no wifi

wifi was hit or miss.

some hairs from prior guest in the shower, thin walls, slow wifi.

the pool,free wifi, having a restaurant on site, & a fridge in the room.

love their gym, spacious and clean

the gym was nice, it had a little tv that allows you to follow a virtual instructor

and despite the sign in the gym saying “complimentary earbuds available at the desk,” they were out

there were teenagers running up and down the hallways and being loud in the gym area

there was a line for coffee, and kids were using it making a mess

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

room was clean and comfortable, wifi was free and worked well; the staff was excellent.

wifi is terrible, worthless to any business traveler needing internet access via wifi

location, courteous and professional staff as well as the free full breakfast.

bed was very comfortable. free wifi a plus. room was clean, staff friendly and professional

clean, solid wifi signal everywhere

the pool/spa were out of order

pool too small

the shower could use a grab bar also

- and everything was an additional cost except wifi

wifi did not work at all . breakfast and parking were expensive add-ons to this trip

no free breakfast or wifi but that still would not stop me from staying here again.

wifi you have to pay for

i like having free wifi

a lot of different foods waffles bacon sausages muffins yogurt eggs juice coffee they also had a shuttle bus that takes you to the cleveland

i wish they had a airport shuttle

i asked about the hotel shuttle, the response was 'it goes to the hospital'

free shuttle service to the cleveland clinic

lots of towels and great breakfast. friendly staff.

great pool spent most of stay in the pool

laundry not working, breakfast area in great need of upgrading

breakfast was good, facility was quiet and clean.

breakfast attendant were very nice, attentive, and the place was so clean and organized.

the staff was friendly and the breakfast was great

room was nice , gym was very nice

no breakfast. the room was excellent.

breakfast was pricy but delicious!

hot tub, pool and sauna were amazing

great location, great facilities, great dinner and breakfast, and the staff was outstanding

the hotel was very clean, bar and food was great.

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

gym was great too

staff at headliners served an amazing breakfast

very close to guardians stadium. great bar/breakfast restaurant. friendly staff

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the vault bar was the best bar i have ever been to

a lot of nice venues in hotel. gym was great. great location.

the amenities such as the roof top bar and downstairs restaurant were out of this world

breakfast bar was very nice; 5 min walk to baseball stadium; 15 min walk to rock/roll hall of fame

great location, big rooms. full kitchen

awesome location, excellent room, and amazing breakfast.

the kitchen is nice

breakfast only open until 9am

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

wifi, slow

no wifi in room. penthouse was very disappointing.

the wifi was very slow and to pay an extra for having the speed is not appropriate

wifi was very poor in our room

we stayed two different nights in two different rooms and had trouble with wifi and tv in one of the rooms, but no problems in the other room

location, excellent breakfast, nice gym, nice place to hang out in the lobby area, close to the marathon

only complaint... no guide on the tv for the kids.

suite had a lot of room for family with kids

hotel has excelent localizatio , and with excelent rooms and spaces, a good gym, a beautiful church in front of it, easy to go by uber or lift

it was nice and quiet and the kids were very comfortable and everything was walking distance

complete breakfast buffet and kick back evening food options along with indoor pool and onsite laundry made

the location was great, and the breakfast was phenomenal

the pool was very nice and open (unlike many hotels)

we took the free early check in

having both meals included made traveling with kids so much easier and more budget-friendly