great wifi connection, large comfortable and beautiful

wifi connection

there is also a $75 fee per day for wifi, parking and breakfast

i was exhausted and wanted to check a few things on wifi and just unwind

had very weird policies and hidden fees confirmation sates: wifi is available in the hotel rooms and is free of charge but we were charged high speed wifi 4

was shut down for maintenance one of the reasons why i booked it for the kids

eyes burning and some kids in out group broke out in rashes

the next day my kids got an ear infection

breakfast was great just had to get down there early before everyone picked over it!

pool was down. i had two small kids and that sucked

and staff was great nice clean pool area had a lot of wet towels around but pool was

was great having a kitchen in our room

small kitchenette was a huge bonus and helped save us some money because we brought our own food

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

kitchen was nice

the hot tub was nice and the pool area very nice

smelled fresh , very clean and quiet despite all the kids because of pool

asked to be away from all of the kids because it was a business trip and i had a deadline to meet

last night kids were running down the hall, opening and shutting doors

pool and hot tub was nice

they dont have a pool and don't say when breakfast start and ends

breakfast - my kids enjoyed the waffles and fruit available

breakfast selection was small

breakfast wasn't good at all

which sucked because we have 6 kids and this was our 32nd anniversary and the first time in 15yrs we actually went away to just

pool was clean and pleasant

friendly staff. breakfast was good. comfortable bed.

the breakfast was really good

i didn't use the pool or the exercise room, so i can't comment on those

not take part in breakfast, but it smelled good

this is definitely both a hotel for professionals and families with newspapers available for breakfast with a fresh and warm breakfast

pool and gym equipment was very old and upkept

the gym was sufficient

i had chicken club wrap from the kitchen

we weren't expecting a suite with a couch, desk, and kitchenette area with a sink and fridge

was not no amenities like the pool area was closed i wanted to tan and exercise in the pool

we did not get to use the pool or kitchen inside the room

pool closed when restrictions lifted in ohio. bag breakfast terrible.

over priced and pool outside not indoors. it was pouring so we couldn't enjoy anything outside.

there were no towels at the pool when it opened

did not inform about the whereabouts of fitness center, breakfast time, internet wifi, no mention of complimentary snack until asked, late check outs only extended to 30 minutes

wifi was slow and unreliable for a business traveler

wifi did not work most of the stay

wifi was sketchy

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

the wifi worked well.

it was easy to find off the highway. the room was clean upon first glance, good wifi, and cable.

free wifi, no breakfast, rooms were dark/dim whole hotel outdated location mediocre not worth the price

some aesthetic, filling holes in the parking lot, buffing and dusting off the old metal furnitures in the

parking

they also offer a free breakfast which was great as i did not really have to leave the hotel at all other than to attend

staff easy check in and check out clean room nice variety for breakfast no issues during the

every thing clean rooms friendly staff an breakfast

and gym were closed

nice big beds free breakfast clean rooms

breakfast was to-to boxes and you could request a microwave omelette

pool was great

the pool is currently closed but the gym is open 24 hours

the bike in the gym made my feet hurt

the small kitchen gave us extra flexibility when it came to meals

staff was very friendly, hotel was clean, room was good size. breakfast was wonderful.

beds were very comfortable and free breakfast was amazing

wish indoor pool was open

pool was not open.

breakfast was cold, did not taste good.

lots of kids

having access to the pool, bar and pool table offers a very nice touch

people on the floor above made a lot of noise kids running around jumping off the beds that caused a lot of noise in our room

the gym was clean and equipment was a good variety

gave us a late check out which saved the day as our plans were changed unexpectedly and i am so thankful

wifi was terrible. price was excessive. room looked bigger in pictures.

gym was not 24 hours, restaurant lousy, and couldn?t get on wifi

was there for business and the hotel didnt have a wifi service

not clean, no wifi, staff can't communicate!!!

was charged twice for the stayno wifi connection in the roomlong line at the breakfast omelette station room card was not working

breakfast & dinner is huge with little kids…avoid paying ridiculous restaurant prices

clean and modern lobby, gym, eatery, pool

the pool and hot tub was a lot of fun and an extra bonus i would say

loved the hot tub and pool

location of the breakfast was alright selection of ingredients was good….. no complaints

they need inside pool

the front desk clerks the room attendant the cooks in the kitchen

delicious breakfast. friendly staff. clean and comfortable room.

only thing missing was the pool not being open, but that may have been due to us having unseasonably warm weather

breakfast had a nice variety and selection

pool not opening at 9

big bummer for the kids, that was the reason we chose this location

to many kids

love the continental breakfast

staff, room, pool, breakfast

needed wifi info that wasn't on key card or in room

parking, wifi, security

long line at check-in, tvs and wifi didn't work.

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

the wifi was also down for over 12 hours

the “breakfast bar.”

laundry service on site

the size of the kitchen

the kitchen !

more items to choose for breakfast

the lobby bar was a bonus

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

not free or particularly good; bar minimal & not friendly

the bar and the location

bar attendee was awesome, felt as if i was in the

don't know about breakfast, left before it was available

breakfast was great but what stood out the most was front desk staff

they had a good breakfast

enjoyed the breakfast

amazingly great breakfast

friendly staff and great common spaces for family to hang out late night after kids were

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

swimming pool for my kids.

overall the hotel was great for the value. kids had a blast.

walkway not shoveled, so i shoveled it myself fitness center left a lot to be desired

fitness room was good

bed,kitchen

great location. kitchenette. great staff.

room was great-great location, quiet, friendly staff, nice kitchen

d say the kitchen area especially the cabinets needed to be cleaned better also the white shades were dirty

the smallbut well designed kitchen was extremely helpful

and the gym

the kitchen area was great and helpful also i was on the first

my kitchen & vanity area for the bathroom, lobby is absolutely beautiful & super friendly & helpful

the pool,free wifi, having a restaurant on site, & a fridge in the room.

wifi did not work

to the clinic facilities, ease to access to everything, wifi connection

some hairs from prior guest in the shower, thin walls, slow wifi.

no wifi

was very clean, the staff was wonderful, and the shuttle was very convenient

breakfast ended at 9:30am instead of 10:00am.

it was very roomy. had an excellent breakfast and wonderful staff!

breakfast felt underwhelming

location was perfect with free shuttle to cleveland clinic and back

beds were very comfortable and that we had free shuttle service!!

the shuttle service is very convenient.

it had great facilities, including 24/7 gym, breakfast...

the shuttle and valet parking are terrific bonuses

- gym needed remodeling (water leak)

indoor pool, comfy couch, laundry, friendly and helpful staff!

and i liked how we didn't check in until 9pm but was still allowed to use the work out room and pool until 11pm

friendly staff, the great breakfast, the awesome room and i liked how we didn't check in until 9pm but was still allowed to

room was clean and comfortable. pool was nice.

was extremely comfortable and the breakfast was excellent

wish the gym was bigger and had 15 and 10 pound dumbbells

good gym and breakfast. the hotel also had free parking which many hotels in this area do not.

exercise room, laundry room, & outdoor fire pit.

stay,clean room,friendly staff,,breakfast well stocked

we only had 1 large towel in our room - 2 adults and 2 kids…would expect more for a standard room

breakfast had great options and clean tables, etc

good breakfast. didn't use gym or pool. room was clean

clean. good breakfast.

good breakfast. didn't use gym or pool. room was clean

i liked that the hotel has a pool. very clean rooms.

the kitchenette was well equipped for a weekend staycation

the water in swimming pool was not clean

nice and soft pool was clean, not to chlorine smelling

a full sized refrigerator is very nice, along with a full kitchen set

loved the shower and kitchen

staff / rooms / swimming pool / 5-7 pm free appetizers and drinks / breakfast / location

door separating the sleeping area from living room and kitchen area.

pool very small but nice

r example, the hide-a-bed did not have sheets, we didn’t have enough towels, ), and the kitchen was not “fully stocked” as mentioned in the room description

the breakfast was very good and the location was very convenient

my wifi kept shutting down.

no free breakfast or wifi but that still would not stop me from staying here again.

amenities, had to join hilton honors to get wifi

i like having free wifi

wifi did not work at all . breakfast and parking were expensive add-ons to this trip

shuttle to cleveland clinic in a timely manner for appointments

allowed early check in, very friendly staff, comfortable bed, good breakfast...

the shuttle could came picked us up. also smell of subway made me hungry.

staff was very nice. room was very clean. breakfast was good.

plus we was able to get early check in and late check out so that’s a major plus

pool and spa were used, as was the gym

breakfast buffet was pricey and not very good

breakfast, gym, friendly hotel staff / front desk

hotel that keeps impeccablely clean rooms, great housekeepers, lovely restaurant, and the pool area is nice as well

no breakfast. the room was excellent.

the breakfast was excellent. bed was comfy loved all the pillows. will stay again

could have been some toast with the breakfast buffet

great hot breakfast, nice little bar, valet parking

good gym

breakfast onsite was great as well

the amenities such as the roof top bar and downstairs restaurant were out of this world

stayed at metropolitan at the 9 for a concert; before the concert we went to the ledger bar - michael was such a phenomenal bartender that we decided to go back after the concert

the rood top bar is an experience and i loved

vault bar not open on sunday

a lot of nice venues in hotel. gym was great. great location.

breakfast only open until 9am

early check in, friendly staff, location.

there was a full kitchen and fireplace

good breakfast- but less varieties

the outstanding room features ( a full kitchen with table, plenty of outlets and port to hook up your equipment, a comfortable king size

breakfast was really delicious. the food and coffee were the best we've had at a hotel

the staff were awesome, room was great and breakfast and the pool were good as well

the pool was closed, and there was no microwave in the room which would have came in handy.

breakfast was ok but could add bagels and cream cheese

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

we stayed two different nights in two different rooms and had trouble with wifi and tv in one of the rooms, but no problems in the other room

no wifi in room. penthouse was very disappointing.

the lobby entrance is confusing without valet assistance. the whole city's wifi was down.

beds were too soft. no microwave in the room. basic wifi to check email was bad

great value. great location. free wifi.

good location downtown. breakfast was decent

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

morning breakfast was very good

some of our friends said it was loud at night in the hallways with kids running

only complaint... no guide on the tv for the kids.

the gym could be better equipped.

the breakfast had a lot of options to choose from. area was very nice.

happy hour, big room, clean, nice pool, close to restaurants and bars!

we loved the hot tub and breakfast wasn't bad

the gym was ample and the indoor pool and jacuzzi were big hits w/ the kids

also had a well stocked kitchen to share and lovely living and dining areas to relax in

the common rooms and kitchen were perfectly stocked and made for a cozy stay

beautiful building, cozy room, amazing location, kitchen available for use!

the shared lounges and kitchen were clean and well stocked with flatware and cups and cooking utensils

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

our room did not have access to 'free wifi' as advertised.

the free wifi was difficult to get on

comfy bed. clean room. wifi.

wifi was not secure, very slow or non existent connection

a little nicer breakfast

liked best that the room was a nice size and included a kitchen sink and stove and other things that make a hotel stay enjoyable

breakfast on the go was great, kitchenette was wonderful, staff was great

locationand the kitchen....

hotel and room was very clean . i loved the kitchenette.

beds, clean small indoor pool, breakfast each morning and excellent breakfast staff, easy with kids, very clean and modern/seems newly built or re-designed, i would stay again

breakfast, room, accommodations!

had an excellent breakfast

my dad threw away my uneaten breakfast

was really clean, including the pool area

would have like to have had a little more quiet on our stay, the kids next to us ran up and down the halls constantly and were noisy well into the night keeping up

kids loved the pool area

pool was great and breakfast was exceptional especially with kids!

kids loved the pool area

breakfast was great good warm cooked meal to start the day with various options

she didnt explain anything to me as far as where elevators were, or our room, pool hours, breakfast, hours, nothing

the pool was open and kids had fun time. the breakfast was good that they provided.

the beds were very comfortable. the breakfast was good.

the kids enjoyed the swimming

much chlorine in the pool & hot tub area

weird bloody looking thing in bottom of laundry basket

it had kitchenette with everything to use to cook

staff upgraded our room. hotel was newly renovated. breakfast was great with many choices.

free breakfast was convenient and good

staff were very courteous, our room was amazing, the breakfast was above and beyond adequate

pool and fitness center closedud83dude16

that pool wasnt open but with covid understandable

breakfast employees very friendly

fantastic breakfast included

pool was just opened back up, little cool but still enjoyable

i loved the pool table and the jenga set up

there was a continental breakfast. not many choices. muffins were fresh.

coffee was good, but the rest of the breakfast leaved a little to be desired

location, very walkable, beautifully appointed large but cozy rooms; lounge for relaxing and breakfast; attached bar

i don't remember there being any other breakfast

we even ask to do a late check out because of an issue with my daughter surgery and they let us at no extra cost

we didn’t eat breakfast there- they only had a few things to choose from

no waffle maker for breakfast

the veterans parking and onsite laundry facility

the breakfast

good breakfast choices

breakfast was still not

serving breakfast in the morning with plenty of coffee and juice

the gym was great

the breakfast had minimal options, but the gym was nice.

the beds were comfortable, the rooms were nice. the pool was pretty big, good breakfast.

no breakfast currently due to covid

the pool was to cold need to fix heater

clean rooms. guest laundry operational.

were random dirty clothes lying around (a dirty sock in the hallway, wet shirts and pants lying poolside), although otherwise the place was very

and there were not towels for the pool either

pool and breakfast closed.

breakfast was good and the pool was fun staff was great

it was a great facility but unfortunately their breakfast bar was outdated and they had cooking ware that should be replaced you could tell it was

breakfast needs to be improved. cereal, bread, and eggos is disappointing.

breakfast was a bit heavy on the carbs and i really would have liked a guide to the tv channels

our room was clean and the waffles at the free breakfast were superb

breakfast was good

great sized room with a nice little kitchen and livingroom area

easy check-in, great coffee in the lobby, nice breakfast room

breakfast needs vamped up. makes a difference if i come back. too much noise after midnight.

free breakfast in the morning was a plus

there is even a free breakfast in the morning

the early check in/late check out

dirty and breakfast was skimpy. not even a hard boiled egg.

this would be a great place to take kids because the pool and play area is over the top

the mini golf clubs need replacing and the course was rather dirty and some gross wet clothes or tissue in

the kids love the pool and the mini golf the slides

it was very clean and the breakfast was great.

this would be a great place to take kids because the pool and play area is over the top

the room was cold the tv didn t work and no wifi if they had didn t work

wifi does not work in all of the rooms

very quiet and great wifi

likewise, our requests to correct our inability to get onto their wifi network were ignored-really poor service

wifi did not work on the 1st floor. informed people at front desk but they seemed confused.

breakfast had a lot of options. we were on the 3rd floor so it was quiet

coffee was great 24/7, breakfast was good as

early check in great

the cold pool

kathy, who handled the breakfast on our saturday and sunday morning there(5/19 and 5/20/18), was an absolute joy to know

comfortable beds and the staff was awesome especially at breakfast

free breakfast as well as internet so overall it was great i will book again an encourage others to do

the gym was closed, the hallways had big fans bc of a flood

the shuttle to the airport was helpful

like the smell of the marijuana and the kids running around on the 3rd floor right above my head at 1and 2am in the morning both nights so

likes the staff and the hospitality offered. also the location and the free wifi. and the price.

staff, very clean and spacious room, good wifi, good location just off the freeway, far enough to be quiet

room was clean and comfortable, wifi was free and worked well; the staff was excellent.

wifi is terrible, worthless to any business traveler needing internet access via wifi

decent restaurant with bar onsite where we had dinner and breakfast

convenience, clean, pool little store was nice

-free parking - the pool (to relax, it’s not an olympic pool) -close to

the hostess in the breakfast room was not as professional as i would've expected.

cleanliness, location, pool, room and breakfast.

from the location all the way down to the pool and parking, everything was great

the gym needed upgrade all the machines where broken.

breakfast, was ok

we had 2 rooms with a full kitchen pool was clean and nice convent to i

i never got to eat the breakfast but the counter guy at the front desk was great the clean rooms were great and everything

we appreciated being able to leave our car for a week, and for the excellent, on time shuttle service

staff and laundry area locked for guests only

only thing i didn't like that didn't have a warm breakfast the hotel need to progress as soon as

size accommodations for traveling family- big living space, full kitchen with loaner cookware available, and staff was helpful

maybe more breakfast variety

it had a full kitchen

only two bath towels and no towels for the pool. there is only one coffee cup in the room.

they come with a full living room, kitchenette, bedroom and walk in bathroom

privacy and function of the room with kitchen

only thing i didn't like was that it doesn't have a indoor pool but other then that the hotel was very nice quick and easy check i and out the breakfast was

even asking loney (not sure if i spelled that correctly) called his supervisor and had the pet fee waived for me, which was a very gracious gesture and truly appreciated

breakfast, coffee available 24 hours, rooms provide refridgerators and microwaves

breakfast could have offered more variety.

the free breakfast was full of choices

not in the laundry, not in the room, not in the bedding

he was able to find one bar in the laundry room