), super clean, decor is charming, had everything i need (a fully equipped kitchen and a guest bathroom on the first main floor)

also had a well stocked kitchen to share and lovely living and dining areas to relax in

the common rooms and kitchen were perfectly stocked and made for a cozy stay

is no food service but a complete kitchen for any one to use

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and dining room, so i could have a light meal

wifi was out.. the tv didn t work..

i like having free wifi

wifi did not work well!!

amenities, had to join hilton honors to get wifi

- and everything was an additional cost except wifi

gym was great too

staff at headliners served an amazing breakfast

great hot breakfast, nice little bar, valet parking

loved the location, gym and beds were comfortable.

regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the

good breakfast- but less varieties

excellent breakfast

location was perfect, right next to the popular 4th street and all the restaurants/bars we wanted to go to

the included breakfast was very good, also

plenty of room, nice kitchen

the rood top bar is an experience and i loved

vault bar not open on sunday

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the amenities such as the roof top bar and downstairs restaurant were out of this world

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

the lobby entrance is confusing without valet assistance. the whole city's wifi was down.

wifi connection is appalling not even able to check in for return flights had to go to a nearby bar

no wifi in room. penthouse was very disappointing.

great value. great location. free wifi.

beds were too soft. no microwave in the room. basic wifi to check email was bad

breakfast, gym, friendly hotel staff / front desk

cranky bar manager

no breakfast. the room was excellent.

i didn't like that the hotel didn't have breakfast.

pool and spa were used, as was the gym

comfy bed. clean room. wifi.

our room did not have access to 'free wifi' as advertised.

wifi was not secure, very slow or non existent connection

the free wifi was difficult to get on

i could not connect through the ethernet cable provided in my room or through the wifi and i was confused as to why a ethernet cord was provided for connection but when i would try

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

free shuttle service to the cleveland clinic

the shuttle could be newer. the drivers were helpful and nice though. overall, worth the price!

didn’t get in until 2am and they gave us a late check out

only thing i didn’t like was the gym equipment was actually down and there wasn’t a usb port for iphones other than that it was a

the pool wasvery busy but i know it was really busy because it was new years!

then after our second day nobody cleaned our room or took dirty laundry

the wings at the bar were disgusting. they were rubbery and fatty. the drinks were good.

male staff member at bar during dinner snack time was rude

early check

also my kids were disappointed by the lack of a

the breakfast buffet each morning was delicious and well stocked with a wide variety of food choices

morning breakfast was very good

we had 3 kids with us who had to be up early for a cheer competition so that was really frustrating

no bacon in the breakfast bar

breakfast bar attendant

pool and hot tub was nice

it has a indoor pool that actually works it was down earlier today they made sure it was back and running by time i

came for the kids to swim always too crowded

the hot tub was nice and the pool area very nice

your services such as room service, 24hr gym, pool hrs

i liked that there was a little kitchen area in our room.

pool and gym equipment was very old and upkept

our room had a full kitchen, extra chairs and was comfortable. the staff seemed friendly.

i had chicken club wrap from the kitchen

no breakfast

kitchen in room

instead they have in the room stove, refrigerator, cabinets, i can say like a mini kitchen and we can cook

told me on the phone that they had early checkout

the kitchen

the staff members are friendly, the room is comfortable and quiet and the wifi works well

good quiet comfy rooms. good wifi. free parking and decent breakfast.

the wifi worked very well for my laptop but not on my iphone - not sure why

direct tv difficult to use and no nbc watched game on tablet. wifi kept interrupting

wifi was sketchy

laundry on site

pool needs to be opened, fire pit was not on.

also pool and gym were both down

gym was clean and breakfast was very good

shower without tub plenty of towels great kitchen comfy bed

we did not get to use the pool or kitchen inside the room

loved our room great space for us as no the kids

eggs were a little runny, but all the other items at breakfast were very good

the breakfast was hot and fresh

we loved the outdoor pool

the breakfast was fresh, hot, and had items other hotels did not

kids were running up and down the hallway until about 11 at night

no, not really. just a little too much chlorine in pool area. otherwise, no complaints

breakfast included was perfect

there were so many rough and roudy kids in the pool that we had to get out of the pool, along with our 6 year old granddaughter, for

my wife also took advantage of the indoor pool

although we didn't get to use the gym, i know i would've loved it too because it actually had dumbbells and not a bunch of machines

had an excellent breakfast

lovely experience, friendly staff, clean surroundings, comfortable rooms and a decent breakfast too

there is a nice small pool for the kids to play in as well

and my wifi never got connected

room spacious, good wifi, attentive staff, quiet room, easy for uber pick up, easy parking

wifi connection

no free wifi

great wifi connection, large comfortable and beautiful

chlorine smell was super strong in the pool area

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next

the pool seemed a little unsanitary and the breakfast wasn t great but still loved the hotel

the staff were incredibly helpful and friendly. the pool was great for the kids.

clean, convenient location, has a pool and fitness room, includes breakfast, snacks and light meals available in the evening, can walk next door to eat at a

pool is advertised and was the main reason to stay, i'm a nurse and just wanted a nice environment

24/7 free laundry, bet was comfy and decent shower

kitchen was nice

my bed was extremely comfortable and it was great having a kitchen to prepare and reheat meals

the pool was very very cold!

i liked how i could do laundry at any time

clean and efficient gym

we only had 1 large towel in our room - 2 adults and 2 kids…would expect more for a standard room

no pool, small lobby, and very basic breakfast, tiny gym

very nice place to stay. very modern and the snack bar was an added bonus for the kids

and gym were closed

like that the one staff lady told us the first day about pool times and they ended up being incorrect and closed the pool early due to maintenance

staff is really nice help me when i need it nice rooms are nice and clean had nice little breakfast

every thing clean rooms friendly staff an breakfast

breakfast was very empty

i made a reservation for four people (two adults and two kids), but when we arrived, our room had only one full bed

breakfast selection was small

no swimming pool for the kids.

grab and go breakfast uninspired though not surprising

lot of door slamming in the building, dogs barking, and kids running and playing loudly after

out for the grumpy granny working breakfast

pool was nice

pool was clean and pleasant

the breakfast was really good

pool was closed

the wifi worked well.

it was easy to find off the highway. the room was clean upon first glance, good wifi, and cable.

free wifi, no breakfast, rooms were dark/dim whole hotel outdated location mediocre not worth the price

room service delivered food and a bottle of beer was delivered with meal

very clean nice indoor pool and hot tub

the pool,free wifi, having a restaurant on site, & a fridge in the room.

the wifi connect needed fixing

ifi ) , the services of the catering in limited time while that is international hotel ,, the

free wifi

some hairs from prior guest in the shower, thin walls, slow wifi.

easy check-in, great coffee in the lobby, nice breakfast room

great sized room with a nice little kitchen and livingroom area

decent breakfast

breakfast was a bit heavy on the carbs and i really would have liked a guide to the tv channels

the breakfast room was a bit small so it felt crowded.

the continental breakfast sucked

the breakfast selection was small

the breakfast

the early check in/late check out

dirty and breakfast was skimpy. not even a hard boiled egg.

shuttle service was wonderful …

hotel we have stayed at in along time ,friendly staff ,clean rooms and great location, great breakfast

location was perfect with free shuttle to cleveland clinic and back

the room was cozy and the kitchen area was what i hoped it would be

didn't like the lack of shuttle directly from hotel to cleveland clinic

very quiet and great wifi

halls smelt like mildew, no wifi, mildew on the shower curtain, only one bath towel in the room, no

no wifi connexion in the room and the shuttle was late to pick me to the airport

wifi is poor in my room

wifi did not work on the 1st floor. informed people at front desk but they seemed confused.

coffee in the room, gym and pool available, free shuttle service breakfast available

- gym needed remodeling (water leak)

free shuttle services were offered which helped take away some of the stress

beds were very comfortable and that we had free shuttle service!!

my children and i love the gym was open 24 hours

comfortable beds and the staff was awesome especially at breakfast

the gym was closed, the hallways had big fans bc of a flood

stayed on the first floor next to their staff laundry room which was a bit noisy and my dogs were triggered by all the noise

breakfast and airport shuttle

a pool

no pool, wifi

we liked everything except the breakfast eve

the swimming ud83cudfca pool awesome ud83dudc4f safe n quiet ud83eudd2b breakfast

breakfast was wonderful

pool was under renovation during our stay

unusually small shower. had a full kitchen but no glasses, dishes , silverware or cookware

the staff in the breakfast area! very kind and accommodating!!

the staff were very friendly. the rooms were clean. the breakfast bar was excellent.

minor, but i wish they extend the breakfast until 10am.

clean, great location, shuttle to airport.

love the employees, love the pool and spa

location and pool

cleanliness,pool,gym

walikg distance to a nice local bar for

there was lots of yelling kids at pool

the advertisement also stated complementary breakfast but it was not serving it during our time at hotel

unsafe and barely slept the elevator was gross with spilled food covering the floor 4 pieces of gym equipment the 2 that i would have used did not work the tv was

value was outstanding. huge room with kitchen.

cool refrigerator, stove, microwave, dishwasher, and laundry on site

great location and very nice room with kitchen

location, full kitchen, comfortable bed, friendly staff, free internet

hotel staff was very friendly, the room was very comfortable and clean, it had cistine and kitchen

my son had a blast in the pool

breakfast was sufficient and we were close to the pool so everyone was happy

only issue would be laundry area and you have to pay to clean clothes

room was clean, the location is great, and they actually provided a decent hot breakfast in the morning

great to have breakfast when you wake up on cite before starting day

breakfast could have been better waffle makers never cleaned gravy pan had the same gravy in it 2

fitness room locked, breakfast offering mediocre

fitness center was closed due to ac problems and the ice machine was down also due to ac

friendly staff and the breakfast was good

the pool had to much chlorine.. had. salt taste

this hotel had a 24 hour airport shuttle service provided included in the room cost

the room was wonderful. my kids loved the pool. very calm and peaceful.

clean room, nice fitness center/pool, great breakfast with variety of selections, and pleasant atmosphere

from the reception it smells very bad with a lot of smoke, unsafe for any family with kids

traveling whit my kids for two nights and no microwave and fridge

so my kids missed out on schooling because of it

thank lisa, the front desk manager for her help in organising early check in so i could have day rest after a long overnight journey before my flight out of cle

across the street kmart and a see redtaurants, ice machine works i was surprise and they have laundry

had to wait for them from laundry i was told

i loved that there was no pet fee.

had everything i need including laundry

breakfast service area, the waffle maker is a nice touch

clean good location would like full kitchen and complimentary breakfast

u have to walk outside to go to the main lobby for breakfast

breakfast and night staff were excellent

the staff was awesome and they have the best breakfast

hotel was quiet and it the indoor pool was great

everything me and the kids enjoy it ❤️

derrick at the front desk and the ladies in the breakfast area were exceptional

shuttle to airport was awesome

shuttle got us to airport in plenty of time

great laundry facilities and easy on and off the highway

the kitchen area was my favorite

location , cleanliness, suite with kitchen

suite was advertised as a fully equipped kitchen, which we were told included silverware, & dishes, etc

terrible laundry staff

would have liked them to say the pool was closed when i booked

pleased that the gym was open under covid rules

the room was very big and we liked that it also had a couch and a small kitchen!

i wish the pool and hot tub were open.

the swimming pool needs to be heated

breakfast was available every morning

aren't airport shuttles after midnight, so i had to take a taxi

the staff was really friendly, the breakfast really good! very nice and clean, recommended!

calling front desk, they immediately sent the shuttle to airport then at the property they were so friendly and helpful room was spacious and

had to wait 20 mins after driving 12 hours with two young kids just to check in

it was clean beautiful and plenty for the kids to do in the area.

breakfast

breakfast was good as well

the breakfast was okay. there were not all of the traditional selections usually offered.

the hotel was beautiful! very clean and quiet. breakfast was fantastic!

has laundry room

it had a kitchenette area with a microwave, small fridge, and a sink

the kitchen area

very clean, blankets and comforters clearly not washed frequently, light bulb in kitchenette area burned

i liked kitchen area in room

smell and cleanliness, pool table, places to lounge and talk, the bar and live music !

was very upset when o got there and there was only and indoor pool

said i couldn’t have all those kids in the

having access to the pool, bar and pool table offers a very nice touch

i wish the bar would open earlier and add a menu

spacious room, the kitchen was well-appointed and the location was great!

the space and the kitchen feature

cute lil fireplace. nice size room with a kitchen incase i wanted to cook sumthin.

fitness center is very small

we were not aware the pool was seasonal only.

needed wifi info that wasn't on key card or in room

parking, wifi, security

wifi issues, not getting soap and shampoo refills, fire alarm goes off, surly employees

long line at check-in, tvs and wifi didn't work.

the wifi was also down for over 12 hours

breakfast

breakfast was not that great.

they had a good breakfast

amazingly great breakfast

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

wifi was terrible. price was excessive. room looked bigger in pictures.

also the wifi wasn't quite working and the people next to me were loud

was charged twice for the stayno wifi connection in the roomlong line at the breakfast omelette station room card was not working

gym was not 24 hours, restaurant lousy, and couldn?t get on wifi

musty, dated rooms, subpar breakfast, wifi didn't work.

the morning kitchen staff

breakfast in the morning is sumptuous: bacon and eggs, cereal, fresh fruit, yogurt, waffles, bagels

courteous and most helpful staff. excellent amenities in the room including a kitchen.

the smallbut well designed kitchen was extremely helpful

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

n a i didn't eat breakfast while staying there

facility was up to date, the gym was a good size and able to keep it a cool temp

location and the great free hot breakfast. love the corner room/king size bed too.

breakfast was fairly minimal with microwave breakfast sandwiches, cereal, yogurt, fruit, etc

they offer basic neccesaty free of charge! need laundry soap? no worries not 2 or 3 bucks, free

we were on the road and could only stay one night, but everything was so nice my kids asked if we could stay a second night so they could swim and relax at the hotel

my family and i also enjoyed breakfast in the morning

pool not opening at 9

the pool was absolutely packed with kids and was very loud.

so much so, the gym smelled like it, and it gave me a headache

the kitchen

full kitchen

on site laundry

clean, quiet, lots of amenities. kind staff clean beds and kitchenettes. it was awesome!

laundry out of order, no hot water, tub slow draining, and a short in the electrical

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

friendly staff and great common spaces for family to hang out late night after kids were

overall the hotel was great for the value. kids had a blast.

swimming pool for my kids.

liked the suite in general with the kitchenette,microwave and range top

is no fitness room, breakfast was like a joke, it would be better announce it as a morning coffee

i liked the kitchen and they offer you the items you need just like a home experience

room had a broken leg, no breakfast available due to covid but we were able to use the in-room kitchen to cook our

fitness center closed for renovations. i did not know this until after i made my reservation.

t believe the hot & cold breakfast with juice and the meat/veggies/pasta/alcohol evening happy time

the pool was nice, just the right temperature, hot tub was sooo relaxing , the pool area clean and

extremely clean. free breakfast and happy hour

hotel manager at breakfast treated us like the first guest of the day despite us arriving almost too late for the

kids in the jacuzzi with us but everything else was great

the lobby bar was a bonus

only wish hotel bar was open for a night cap.

in this hotel one night when i got charges for this night they included charge that i used the bar in the room and they charged 20 dollars in fact the bar was empty they are not honest people i

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

the bar and the location

pool was closed sadly

pool and hot tub being closed

the pool was closed, the bistro restaurant was closed, no breakfast, and the fitness center was limited to one person at a time

selected this hotel because of the indoor pool

the pool and dining room was closed because the virus but the room was wonderful and for cheap.

we did not utilize the pool or other “amenities” of the hotel, so i have no review on that

outdoor pool area was small, not a lot of seating

it does need some up keep. furniture around the pool was breaking.

did not get to eat breakfast because we slept so late

spacious clean well equipped rooms. free breakfast and nearby walkable restaurants next door.

nice complimentary breakfast and free airport shuttle

included breakfast was very satisfactory

good shuttle service. got a shuttle to the mall nearby and back.

of breakfast, everything was spotless, free parking with an airport shuttle, and i think the pool was

very clean. good breakfast.

a pool was a bonus

only thing they need t work on better is the pool other than that everything is

pool

friendly staff, room adequate pool was open!

nice pool but cold

love the free laundry facilities

too many people smoking weed and then going inside laundry room/ gym and leaving a stink of skunk which makes using the gym impossible

the gym was nice. very current machinery

the kitchenette which helped me save money, and the small convenient store inside the hotel

staff was welcoming, beds and furniture were comfortable. had free laundry which was a plus.

had a room w small kitchen area and it was clean, spacious and very comfortable

looked clean and had a fitness center.

there should be a better breakfast options

the kitchen in each room

grab n go breakfast could have more choices, such as fruit.

the gym was excellent

could not use pool.

pool was not open.

hotel, the pool wasn't ultimately clean when we arrived but it didn't seem to get used by many other than us

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

hotel could certainly use an update and wifi could be faster.

hotel was quiet. elevator was pretty quick. wifi was better than neighboring properties.

free parking, free wifi

location, room size, free wifi.

restaurant hours, bar information, wifi connection, vending and ice machines, nearby shopping, etc

really nice, well appointed rooms with comfy beds, and no pet fee

this hotel was so clean, the staff was so kind. the pool was clean.

great staff, comfy beds, no pet fee (yay

except, there was only “one” cue stick for the pool table

they have a shuttle also for anyone traveling to the airport