had a very good experience, the room was in the renovated building with free access to the pool and gym

the room (apartment with kitchen and sofa) quite big, with new furniture, very comfortable and cleaned every day

staff, breakfast, spacious room, ocean view

dinner and breakfast was good-nothing special, but for the price you pay it is an amazing value

taken care of, the facilities are nice and the swimming pool is beautiful we had a fully equipped kitchen in the apartment where we could cook some meals, the staff were very friendly and helpful,

breakfast was very good and also we liked dinner (we are vegans and we could find good quality

pool was cold so i didn't swim

clean hotel, very good breakfast

the breakfast was amazing, it had everything and all of it was very fresh and tasty

breakfast lots of choice and very fresh and hot

luckily i was staying at a place with good wifi in order to download the app without using all my data

wifi was unreliable in the room. it worked properly in the public areas only.

wifi connection poor

the bed was very comfortable

the wifi in the rooftop rooms isn t great, but outside is fine.

staff, everything was amazing, the sense of history ud83dudc97 everything was wow, our kids were super impressed

room in old chapel was beautiful, lovely bed linen with separate bedroom and bathroom for kids,but still part of same suite

pool was great and the staff food wasnt that good as expected just plain and simple just the same

price amaizing good for this property !, breakfast excellent, swimming pool, reception friendly

the pool is rather cold as placed in the shade most of the day

nice small-size pool and relaxing facilities

was very good, hotel and swimming pool as well

was perfect : room view, clean bathroom, breakfast, swimming pool being warmed, tennis court, wide garden

the breakfast is really good (pancakes, waffels, fresh banana milkshake, freashly made omlettes for

nice swimming pool and 10 min walking to puerto de la cruz, where you can find restaurants and beaches

the pools, gardens, mini golf and gym were all there, easily accessible

pool heated, but the water was still chilli (especially for the kids).

great gardens.nice pool.good staff.

good location, very kind people, perfect breakfast and dinner luxury swimming pool and gardens

was a lovely hotel very well kept grass and garden expect for the pond the pool area was nice and bar was cheap

in a nice area pool bar and pool area nice

-very good breakfast and dinner, well done to the kitchen chefs

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

the breakfast was great, a lot of variety and a cook was making different types of eggs in real time,

the swimming pool is big enough and has a nice view, it is heated

the bar was probably the best part, and everything was amazingly priced like eight euro cocktails and

i particularly enjoyed the lovely pool area, and the breakfast offered a great variety of delicious options that fueled my days

nice place with 4 swimming pools and 3 jacuzzis, as well as fabulous breakfast and supper buffets

breakfast was excellent

hotel bar was good with plenty of drinks to choose from plus they have 2f1 happy hours from 17-18:00

only thing i could say it can be improved, and i had hard times having one, is the breakfast options

great pool, view, and free mini golf

the kids pool lacks accessories for playing

location, very stylish lobby, friendly staff, lovely features such as a waterfall, nice little kids facilities, good sized rooms, great food available at all buffets, was allowed early access to

really pleasure to go with or without kids

setting area and a marble walk way to the next landing where the swimming pool and dining room bar lounge area was

i chose the my favorite club option which is worth it in my opinion as the kids enjoyed jellies, marshmallows, a different selection of nuts and branded drinks which are not

good breakfast though the dining room can become busy, uncomfortable and airless

great choice for breakfast

there is also a swimming pool overlooking the atlantic ocean

highly recommend- good breakfast, nice view, close location to several good

we booked half board - wide range on offer for breakfast, and high quality set menu in the evening (though many other choices were available on a

the wifi could be better and no option to change the tv language

the limited area in which you could use wifi was disappointing, would like to have access to it in the rooms

free wifi in hotel rooms

the limited area in which you could use wifi

had to lay for wifi

beautiful view, swimming pool next to the room, nice staff

the rooftop pool is fabulous with great views, as is the viewing area of the sea on the fourth floor

pool on roof

hotel offers excellent amenities, including a swimming pool, a well-equipped kitchen, a rooftop bar with a great atmosphere, and a tv (spanish channels

gorgeous little bar on the first floor and another great bar at the pool (cash only just to make sure you’re

rooms are very clean, spacious, breakfast was very good

breakfast provided a huge variety of food however the overall quality of the breakfast was somewhat

the staff are the best so friendly and helpful. the breakfast was lovely so much variety

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the range of lovely fresh and cooked food for breakfast was amazing

i like the swimming pool

clean and comfortable room for one person. nice pool available, very friendly and helpful staff

the hotel has facilities and even a pool, though we didn’t have time to use them

the pool is beautiful, there is a great hanging spot and a roof

entire island with ease from this hotel, television had netflix and youtube which was a bonus, pool was secluded and quiet, would recommend and definitely stay

wifi, wifi, wifi, wifi

the wifi in the single room worked well

wifi, lack of parking

hotel is nicely decorated in the old canarian style, the rooms are big and the wifi is really fast

wifi access works only in lobby at reception.

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

breakfast had many options

pool area with mountains views is spectacular

immaculate comfortable pool areas

delicious breakfast and dinner

the gym is good for cardio but not for resistance/weight training.

the pool area could be a little cleaner and the gym could be updated and yoga mats added.

breakfast a little basic

and the roof pool is top

the gym was very clean but completely useless as it was all broken!!!

wifi is not as strong. coffee at breakfast was not good. gym needs maintenance.

kindness of the staff, excellent breakfast, terrace and swimming pool, super clean everywhere.

there was no bar not even a pool bar

on the roof of the hotel there is a nice pool, with lot of space, with good view

no bar to buy a drink tea or coffee during the day.

wifi was working only partially

wifi worked and was pretty stable - reasonable price - good location, close to the main bus station

only real problem was the lack of decent wifi

the balcony had zero privacy and wifi was awful.

flawless wifi, excellent gym

breakfast with a very wide variety of choices and a terasse looking to the ocean and the teide, pool so great, everything was perfect, thank you so much again

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

the rooftop pool and lounge area give a nice alternative to spending your day

the roof top bar and pool are very nice with great views over the city and the breakfasts are good

breakfast was also great and the terrace is as nice as in the photos - worth it

size room, tv, wifi, great breakfast, dinner, newspapers

wifi wasn't great at times

wifi was randomly connecting and disconnecting

the wifi wasn't effective

- the wifi connection barely worked

be quick to get a sun bed, no chance of any sleep before 12:30 am due to live music coming from bar opposite

there is a swimming pool in hotel as well

loud drunks in the street culminating in a running screaming match between a bunch of spanish kids on the sat night which ended up with a couple of police cars driving up the plaza to tell them

hotel with a pool on the roof, really cool

they show a pool bar in the photos but it is not open, that was

close to city center and bus station hotel staff put an extra bed for my kids for no charge, very nice of

loved the location and friendly staff, roof top pool

nice clean place, spacious room, bear the beach and near bus station.. nice roof pool as well

place to stay with nice pool on the roof

location in the middle of town is brilliant and roof terrace with pool is great

pool on the roof was very nice and peaceful place

wifi is terrible, its basically non existing

there is no wifi in the rooms. not enough hot water for a bath, only enough for showers.

you have to pay for wifi.

disadvantage of the spacious room, is that the wifi is not build for it

limited wifi

rooftop pool area with jacuzzi and sauna

the pool area again had plenty of sunbeds, parasols & tables

a lovely, family run hotel. good breakfast and excellent swimming pool.

brilliant location great price and excellent breakfast. impromptu stay and glad we did it

the pool, jacuzzi and sauna with ocean view were a great plus and last but not least the breakfast buffet with many different options let us start in the days in a perfect way

wifi wasn't working at our room at all

the only minus is the wifi, only in the lobby, the rest was great

wifi was usable for media streaming

the only issue was the slightly slow wifi.

room was too cold the mattress was too soft could not heat with the air conditioning poor wifi in the

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every day

wifi connection at the pool and reception was good but at my room, the 11th floor, not or hardly

internet wifi

front of the seat; white net curtains, though clean, were grey with age; appalling, barely usable wifi - the signal was stronger from the hotel next door; only one usable power socket, awkwardly

wifi is excruciatingly slow - like dial up speeds

wifi internet (almost unusable, except for early mornings or very late evenings), expensive private (-)wifi tripped out on the final day but remained accessible in the foyer. (+) comfortable bed, wifi was ok (3rd floor) (+) the wifi worked, and was quite fast (-) wifi was not always working (-)wifi was ok but not the fastest (-)slow wifi (-) the wifi and chromecast in the bedroom wasn't working and nobody bothered to come fix it during our (-)no wifi for 3 days. rooms not updated.

like to thank the hotel staff, who are very welcoming, attentive and always smiling

the buffet breakfast was a feast for the senses, with a wide variety of fresh fruits, pastries, and hot dishes

nothing for the kids!

spacious, modern, and impeccably clean, it featured a comfortable bed and a private balcony where i

nothing at all the only downside is it's adults only so i can't come back with my daughter.

the sauna/spa was okay, not very impressed as they only have a few small pools with similar temperature

the music at the top bar and restaurant was dreadful that was the only fault

the spa is top notch, the breakfast/dinner quality as well

the best part of the hotel is the rooftop terrace with jacuzzis and a bar - you can see teide on a nice sunny day, but you also have a nice view of the city

location is very good, just opposite of lago martianes, one of most beautiful swimming pool in the world

pool was very shaded

and floured swimming pool area, spacious and well equipped room (junior suite), staff very kind, rich buffet at the

loved the gym on roof which i used every

great and unique location! great service and staff. small but well equipped gym with great view.

rooms, very peaceful, has a lovely pool

swimming pool 24/7 open

good breakfast, the pool and public transport nearby really added up to an exceptional experience

swimming pool with cover - even late night when outside was cool was nice and warm around pool

place with great view 20 minutes from puerto de la cruz warm indoor pool heater and warm blanket in the

my kids enjoyed

things to think about,it could be better to add small thing to the kitchen, like a mixer, a water boiler and big coffee maker

kids were super happy to rin around and play on the small

a similar, more savoury scent lingers in the kitchen which made me want to start cooking right away

bathrooms could benefit from a bit of improvement along with the kitchen

he provided very basic info re breakfast, wifi, the room and keys and the restaurant being closed for dinner

the room also had a tv, free wifi and was overall very cozy

restaurant, nice spacious room, good wifi

ter a slightly tricky arrival)

there is a parking in front of the house, and areas in the garden to sit and chill

a birthday present which was so kind we went to the attractions in the south most days with the kids and returned to our haven in the evening for food and games

we also enjoyed a lot playing and just being on the finca itself, i think families with kids may appreciate it

perfect for our family with small kids, very safe since all fenced

wifi didn't reach our room so we had to stay in the courtyard for internet (which was not bad at (+) wifi is also available (+) reasonably good wifi in rooms but good wifi in the lounge area (-)the wifi didn t really work well (-)wifi was very slow, on occasions did not work at all (+)vintage/old spanish style, but at the same time modern and very cosy:) very good location, good wifi (-)wifi not available in the room. (-)tv has only spanish channels and wifi is slow. (-)- little bit noisy from kitchen and other rooms - wifi was not very stable

reading corners within the peaceful and quiet courtyard of this estate, a lovely and personalized breakfast with fresh banana juice from the family owned plantage or very beautifully restored

the entire hotel is amazing. breakfast delicious and the staff is always friendly and helpful.

r family owns a banana plantation) in the smoothies for breakfast

the parking is a 3-5minute walk (free of charge) (+) also, free parking nearby is convenient (+) we still can t believe we paid so little when you consider the extensive breakfast and the parking in the village center was included (+) the parking is not a problem, as you can come with the car right to the hotel to leave the luggage and (-) be advised that parking is a couple blocks from hotel but it is easy to pull up to the front to load and unload (-)in the historical centre (which we wanted), parking is a few minutes walk uphill from el drago car park (free with the pass provided after (+) parking is very convenient (+) located center of the city, walking distance to many good restaurants and parking -which provided for free (+) free parking in the parking house nearby

delicious breakfast

superb breakfast and stuff was super nice

very nice breakfast with homemade cakes. eggs as you like , on demand.

a delicious breakfast with a good variety of food

breakfast needs more variety and the criossants need to be fresh

nice heated pool

hotel with excellent dinner and breakfast as well as very nice and professional staff

breakfast was delicious too and we loved the pool - you have distant sea views here as well

charming peaceful hotel in the countryside with a heated swimming pool and a very good restaurant

the pool, as well as the surrounding fruits, butterflies, and birds were the icing on the cake

the pool (even if not very big) with amazing view on the teide

pool and gym has to be booked in advance because of covid restrictions

the breakfast starts later than in other properties and the bar closes quite early.

lovely warm pool with a view to el teide, you should start your morning with a sunrise session

the bar shut quite early after dinner.

there is no pool available, but it’s not actually in the list of amenities included

the big swimming pool across the road, quiet location.

were many photos of pool in the description of the place and room, but on the arrival we heard the pool is not used

am giving 3 stars only for the big swimming pool you'll get access to just across the road and for the host being nice to us to refund us

neighbourhood with use of a very good community pool just opposite the accommodation

entertainments (bar, pool table, club, shops, gym

nice pool & gardens & excellent breakfast

buffet dinner and breakfast were well presented, wide choice, and very tasty

very helpful paid 10€ for parking which was right outside facilities were very good pool area had lots of sunbeds and lots of different

nice pool & gardens & excellent breakfast

the kitchen is well-equipped and everything works perfectly

comfortable with great views alfonso was so helpful loved the sea filled pool as

apartment has everything you may need for comfy stay - kitchen is fully equipped

the location is secluded and quiet, but it has a natural pool and a beautiful beach only a few meters away

there are two wonderful beaches near the apartment - one with a natural pool, the other sandy

very fast wifi

wifi is very slow

wifi in the room is very bad

fire alarm went off in the night with no explanations, and the wifi didn t work for 30% of the trip

wifi stability/signal needs to be improved.

wifi?

wifi is good and the add on breakfast is excellent value

can only gently suggest improvement in wifi in my room, but i was told this was better in the communal area so not a big issue for one

wifi worked well

only could we wifi access in the common area wich i find quite

liked the silence, the landscape, the room (comfortable, good wifi, heating), the staff and especially the quality of the restaurant (-)wifi was sometimes unreliable. (-)wifi was very unreliable, it worked in the evening at the restaurant, but i couldn't get it in the (-)wifi signal in rooms terrible. breakfast a little basic (croissants very small and hard).

views from the room's terrace and property, easy parking on site, nice jacuzzi

s advertised ) would be nice if the bar was open beyond 7pm, to give the chance to interact with other

there was reserved parking available right out front

great location with free parking

table although the room was large) wifi very patchy breakfast disappointing

the wifi could have been better but not a big deal.

noticed that we were using our laptop outside our room and asked if there was some issue with wifi in the room

clean hotel, great breakfast, very polite staff. comfortable bed, very good wifi.

wifi was only available in reception, would be nice to have in the rooms

breakfast and dinner were amazing

the pool and jacuzzi were such a fantastic bonus, adding to the overall relaxation

is apart from hotel, so breakfast is poor, you have some options and that is it, most of them quite

are poor and cost extra even though you already pay high ( sauna ) , breakfast is very poor as well you get supermarket bought juice and once main you can choose out of

it was a nice place in terms of rooms, pool and restaurant.

kitchen is in common, the same with little saloon with board games and books and washing room

the kitchen was fully equipped (even with coffee capsules and wide selection of tea) and the roof

the kitchen there is a really low door so we hit our heads several times on that wooden door frame

the kitchen is very well equipped for cooking

very well equipped kitchen, you can find everything to the smallest detail

awesome digital tv & excellent high speed internet (finally - somebody has wifi done (+)good wifi (+) free wifi and netflix (although i didn't use (+) room was comfortable: crisp white bed linen, good wifi, good aircon, good shower (-) the wifi was awful, almost always disabled

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

the bar closes early

enjoyed the spa facilities

the gym is very basic - focused on cardio only.

kitchen equipment, when they provide a kitchen - seemed a little penny pinching the jacuzzi in spa could have been a little warmer no view from anywhere in

being with 3 small kids we had at least one

overall, it's great property especially good space for kids to run around

pretty much everything other than the wifi.

nice bedroom, bed etc. wifi not bad. lovely public areas.

wifi was terrible i was in business so really needed it to be good

wifi in the bedroom should be stronger

hotel, great location with walking distance to the center,great wifi, i would defiantly go back

everything you need in the kitchen

in the kitchen, there is no hot running water, which has to be carried from the nearby bathroom

kitchen is equipped pretty well, apartment is designed neatly and traditionally, although a little

wifi in the room didn t work first night. location is a bit outside city center.

wifi was a bit slow

wifi connection in our room

information on wifi in room. it was only on display in reception.

7) was weak - we were distant from reception.

there was mini golf, which was great

the hotel has everything for kids of any age

i will definitely be returning as the hotel is amazing for kids and we had a lovely weekend

the snack bar outside is constantly stocked with pizza, chips, hot dogs and a bbq cooking burgers and chicken

entertainment program for kids food variety pool bar hospitality of all employees

good wifi

good wifi, whirpool sauna breakfast everything was

roof terrace and two jacuzzis, selection and quality for breakfast, proximity to shops, wifi speed

wifi wasn't the fastest.

wifi is good

wifi was sketchy in our room

utside it was fine

room was tidy and had good wifi

wifi was a nightmare, it didn t work in our room

the wifi was not working when we got there but the manager kindly let us try their own network, but it

night time entertainment for kids top class

mini bar in the room is very poor

the infinity pool for those with platinum stay has a great view

very clean, with a good temperature for both adults and kids

exceptional breakfast and dinner, cozy pools.

free wifi was handy and reliable

and helpful staff comfy pool area with a large pool

bed was big and comfy, the staff very friendly, the room was awesome, the wifi good the access to the hotel simple

wifi good in room and public areas

ter is quite cold), good breakfast, fast wifi

the kitchen has all needed equipments and induction stove top that is pure luxury

y by day) car parking very close by, well equipped apartment, comfortable, well stocked kitchen

apartment has equipped kitchen, that is nice

poor room wifi. room a bit basic.

is fantastic, wifi in the room was excellent, staff was extremely helpful and friendly

no wifi in the room, only in lounge on 1st floor

would be better with wifi in the rooms.

free wifi and fridge available,

more equipment needed in the gym

loved the foam pool party the snack bar was good too and the paella

it is very visible how management is constantly checking restaurant / pool / bars

room was great.cleaned regularly. staff friendly and helpful. situated well. good little gym.

need a less sterile bar area for pre evening meal drinks, it’s there…just needs to feel less school dinner/hospital